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Recent guest reviews

Clean

Staff was excellent. I had to leave early in the morning while it was still dark. A staff member volunteered to walk me to my car. I greatly appreciated that.

Room was clean and spacious. Breakfast was really tasty and lots of choices. Staff is nice and friendly!!

Friendly and accommodating staff

The inside was f

Newly remodeled and it shows! This is a great modern update. Suites are spacious and well-appointed. Staff is very friendly...very chatty and thorough. Being from Boston this is not something I'm used to so I was a little taken aback by how long it took to check-in. But as the front desk rep was just being polite and thorough I couldn't really find fault with her. Just be prepared to spend more time with the staff than you might expect to.

Freshly renovated. Clean and stylish. Good hot breakfast bar.

Our stay was perfect. Room was very clean, we had a view of the fountain from our window. Staff was very kind both checking in and out! Will definitley be staying again.

I had a great stay , very clean property . Staff was nice especially the bartender . Would stay again

Old Collamer Road South East Syracuse NY

Hotel highlights

  • Free cooked-to-order breakfast on weekends
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining

Located within 2 miles (3 km) of Brooklawn Golf Course, Embassy Suites Syracuse is within 3 miles (5 km) of Palace Theater. This 214-room, 3.5-star hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.


Dining

Free cooked-to-order breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:30 AM to 10:30 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 214 accommodations feature sitting areas. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. MP3 docks, sofa beds, and microwaves are other standard amenities. Housekeeping is available on request.


Property features

At Embassy Suites Syracuse, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and laundry facilities.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Basic Room, 1 King Bed

1 King Bed | Sleeps 4

2 Doubles Suite, Non Smoking

2 Double Beds | Sleeps 5

Suite, One King Bed, Accessible

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites Syracuse

Everyone (3) Couples (1) Family (4)
5
Business Business

Clean

By , from Edmond on Oct 29, 2021

Review comment responded on Nov 3, 2021

Thank you for staying with us Michael, and we are glad you enjoyed your time here.

5
Everyone

Staff was excellent. I had to leave early in the morning while it was still dark. A staff member volunteered to walk me to my car. I greatly appreciated that.

By on Sep 4, 2021

Review comment responded on Sep 4, 2021

Thank you for such kind words Susan, and I am very pleased that the staff was able to above and beyond for you. We are lucky to have the staff that we do, and I appreciate you letting me know about the kindness they showed you.

5
Family

Room was clean and spacious. Breakfast was really tasty and lots of choices. Staff is nice and friendly!!

By on Aug 28, 2021

Review comment responded on Aug 31, 2021

Thank you so much for telling us about your recent experience with our hotel. We are pleased you enjoyed your stay. We are thrilled to have breakfast back again, and we are very lucky to have the team members here that we do!

5
Family

Friendly and accommodating staff

By on Aug 9, 2021

Review comment responded on Aug 12, 2021

Thank you for taking the time to leave your feedback. We are so glad you enjoyed our staff. We are very fortunate to have the people we do on our team, and we love to hear that our guests feel the same! We hope to welcome you back soon.

5
Everyone

The inside was f

By on Aug 7, 2021

Review comment responded on Sep 17, 2021

Thank you for taking the time to leave us your feedback Marissa. I'm sorry it seems to have gotten cut off, but based on your score it seems as though you enjoyed your time here. We hope to host you again in the near future.

5
Family

Newly remodeled and it shows! This is a great modern update. Suites are spacious and well-appointed. Staff is very friendly...very chatty and thorough. Being from Boston this is not something I'm used to so I was a little taken aback by how long it took to check-in. But as the front desk rep was just being polite and thorough I couldn't really find fault with her. Just be prepared to spend more time with the staff than you might expect to.

By on Aug 6, 2021

Review comment responded on Aug 6, 2021

Thank you very much for taking the time to leave your valuable feedback, and for choosing to stay with us during your recent trip to the area. We are so glad you enjoyed our remodel as much as we do, and I do apologize that the front desk agent took so much of your time, but appreciate you understanding she is trying to ensure everyone is informed! We hope to see you again in the near future (our speech gets shorter the more often we see you)!

4
Family

Freshly renovated. Clean and stylish. Good hot breakfast bar.

By on Jul 19, 2021

Review comment responded on Jul 24, 2021

Thank you very much for taking the time to leave us such excellent feedback! We are glad you enjoyed your stay overall, and hope to give you a perfect experience the next time you are in the area.

5
Partner Couples

Our stay was perfect. Room was very clean, we had a view of the fountain from our window. Staff was very kind both checking in and out! Will definitley be staying again.

By on Feb 16, 2021

Review comment responded on Feb 19, 2021

Thank you so much for your review, and we are so pleased that our staff took such good care of you! We hope to see you again in hte near future!

5
Everyone

By on Nov 24, 2020

Review comment responded on Nov 26, 2020

Thank you for taking the time to leave such a great score! We are glad you enjoyed your time with us, and hope you'll stay again soon!

5
Friends

I had a great stay , very clean property . Staff was nice especially the bartender . Would stay again

By , from Buffalo New York on Jul 5, 2020

Review comment responded on Jul 10, 2020

Hello Tanya, I am so pleased that you enjoyed your stay, and thank you for taking the time to leave us your feedback! We look forward to having you back again in the near future.

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