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Embassy Suites Syracuse

3.5 star property
Hotel in East Syracuse with free breakfast and a 24-hour front desk

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Free daily cooked-to-order breakfast
Pool
Lobby
2 Doubles Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Breakfast included
    Breakfast includedBreakfast included
  • Laundry
    LaundryLaundry
  • Pool
    PoolPool
  • Pet friendly
    Pet friendlyPet friendly

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Popular LocationSyracuse University10 min drive
  • Popular LocationDestiny USA10 min drive
  • Popular LocationSUNY Upstate Medical University10 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)11 min drive

Room options

Executive, One King Bed, Non-Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Basic Room, 1 King Bed

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing)

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

2 Doubles Suite, Non Smoking

  • 441 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, One King Bed, Accessible

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

East Syracuse

Located within 2 miles (3 km) of Brooklawn Golf Course, Embassy Suites Syracuse is within 3 miles (5 km) of Palace Theater. This 214-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Brooklawn Golf Course - 3 min drive
  • Syracuse University - 10 min drive
  • Destiny USA - 10 min drive
  • SUNY Upstate Medical University - 10 min drive
  • Carrier Dome - 11 min drive

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • The preferred airport is Hancock Intl. Airport (SYR): 12-min drive, 7 mi/11.3 km.

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Ponchito's Taqueria - ‬4 min drive
  • ‪Cafe Kubal - ‬5 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Pizza Hut - ‬3 min drive

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and a 24-hour front desk
Embassy Suites Syracuse features free WiFi in public areas, meeting rooms, and conference space. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, laundry facilities, and wedding services.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Things to do

  • Pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Contactless check-in and contactless check-out are available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Frequently asked questions

Is a free cancellation option available at Embassy Suites Syracuse?

Embassy Suites Syracuse provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites Syracuse?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Embassy Suites Syracuse on Aug 4, 2024 start from $143.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Embassy Suites Syracuse?

This hotel is located in East Syracuse, close to Carrier Dome, Destiny USA, and Green Lakes State Park. You'll also find Brooklawn Golf Course and Palace Theater within a short drive.

Will I be able to park at Embassy Suites Syracuse?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Embassy Suites Syracuse include a casino on the premises?

No, Embassy Suites Syracuse doesn't have a casino.

Will I find an indoor pool at Embassy Suites Syracuse?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Embassy Suites Syracuse?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include a turndown service.

Does Embassy Suites Syracuse have a hot tub?

No, there isn't a spa tub at this hotel.

Does Embassy Suites Syracuse have a restaurant that serves breakfast?

Yes, Embassy Suites Syracuse serves free cooked-to-order breakfasts at The Eterie each morning.

Will Embassy Suites Syracuse allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Syracuse for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites Syracuse have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites Syracuse?

The closest major airport to Embassy Suites Syracuse is Hancock Intl. Airport (SYR), which is 7 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Embassy Suites Syracuse?

No, there aren't any guestrooms with balconies at Embassy Suites Syracuse.

Does Embassy Suites Syracuse have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites Syracuse.

Embassy Suites Syracuse Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 514 out of 943 reviews" "
Rating 8 - Good. 187 out of 943 reviews" "
Rating 6 - Okay. 99 out of 943 reviews" "
Rating 4 - Poor. 75 out of 943 reviews" "
Rating 2 - Terrible. 68 out of 943 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Chineze

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property is great but lacking in some amenities.
Stayed 3 nights in May 2024

10/10 Excellent

Audeliz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Hotel was beautiful, clean and the staff were super kind and friendly. Amenities offered were wonderful as well.
Stayed 1 night in Feb 2024

10/10 Excellent

SUSAN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a short drive to the Dome
Stayed 1 night in Apr 2024

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how convenient it was right near the highway.
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport, but nothing around but other hotels and one restaurant. Hotel was clean and comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at an Embassy Suites I love the hotel design and the “Happy Hour “ Nice hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are comfortable
Stayed 1 night in Apr 2024

4/10 Poor

Vickey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was disappointed there was construction going on the room right above us. It was loud and difficult to sleep.
Stayed 1 night in Apr 2024

2/10 Terrible

Elise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible decision
Not a family hotel. Lots of rules. One hour blocks in pool, we booked before bad reviews and was told we would be able to cancel without fees. Manager refused refund through hotels.com and now get to keep our money 😭 worst hotel experience of my life!!
Stayed 2 nights in Apr 2024

4/10 Poor

Scott or Tammy

Disliked: Cleanliness, property conditions & facilities
Dirty room
I had to let front desk know that the tub was rotten and was so soft we didn’t dare to put our handicap child in it to take a shower room was not fully cleaned before Stay
Stayed 1 night in Apr 2024

6/10 Okay

Michael

Stayed 1 night in Apr 2024

8/10 Good

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyer our stay and overall. However, we were inconvenienced by the need for a reservation time at the pool. We arrived at check in time but rooms were not available. We had a short wait. We had to wait for a pool time slot. That meant dinner was pushed back. By the time we went out to dinner we had a two hour wait at the restaurant. So just be aware, if you have kids that are looking forward to the pool they may not be able to swim. Also, the breakfast options are adequate, but not as tasty or fresh as a basic chain hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Janette

Stayed 1 night in Apr 2024

6/10 Okay

Peter

Traveled with family
Stayed 2 nights in Apr 2024

4/10 Poor

Akemi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: -We loved the huge lobby. It was beautifully designed. Whoever designed it is genius. -The breakfast was nice. We liked made to order veggie omelets. -The pool was nice. We had to make a reservation once we arrived there, but we could get the time we wanted. -Welcome drink and snacks were nice. -The kitchen manager handled it very well when there was a commotion during the breakfast time. -The front desk people were friendly. - The room was pretty big. Cons: -The most horrible sofa bed we have ever seen. It was impossible to sleep there. Felt every single spring wire. It made our stay so difficult. -The kind size bed was smaller the normal king size we usually see. -Staffs at the bar restaurant weren’t friendly. - No bath tub in the room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Deirdre

Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

JoAnn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in over a busy weekend. The line at check in was long and rooms were not ready at 3pm. But it was the weekend of the eclipse. Our two rooms were ready by 5pm. We had one room at 3:30 and had a pool time for 4pm so it all worked out. Yes, this property requires your party to reserve a one hour pool time. That’s not always convenient. But it does keep the numbers down at the pool. The rooms are clean and comfortable. Breakfast is just okay. There are options. Cereal, pastries, and hot foods. But I’ve had much better at lesser hotels. This hotel is a nice pick because of the suite style rooms. If you don’t need the extra space and prefer better breakfast, this might not be the best choice.
Stayed 1 night in Apr 2024

10/10 Excellent

Yakun

Liked: Cleanliness, staff & service, property conditions & facilities
its ok
Stayed 1 night in Apr 2024

10/10 Excellent

Claudia

Stayed 2 nights in Apr 2024

4/10 Poor

Charrena

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water ac or heat did not cover the whole room, limited channels, no channel guide, not unlimted pool use
Stayed 1 night in Apr 2024

2/10 Terrible

Kaitlin

Stayed 1 night in Apr 2024

4/10 Poor

Paul

Traveled with family
Disliked: Cleanliness
Said it was 10 min from the Syracuse campus, but wasn’t really anywhere near it. Right on the highway.
Stayed 1 night in Apr 2024

10/10 Excellent

Marc

Stayed 2 nights in Mar 2024