Embassy Suites Syracuse

3.5 star property
Hotel in East Syracuse with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Embassy Suites Syracuse

Free daily cooked-to-order breakfast
Lobby
Pool
Lobby
2 Doubles Suite, Non Smoking | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

Map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Destiny USA
    ‪8 min drive‬
  • Syracuse University
    ‪10 min drive‬
  • JMA Wireless Dome
    ‪11 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪10 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Executive, One King Bed, Non-Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(76 reviews)
  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

2 Doubles Suite, Non Smoking

9.0 out of 10
Wonderful
(54 reviews)
  • 441 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, One King Bed, Accessible

8.8 out of 10
Excellent
(17 reviews)
  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

You may also like

About the neighborhood

East Syracuse

Located within 2 miles (3 km) of Brooklawn Golf Course, Embassy Suites Syracuse is within 3 miles (5 km) of Palace Theater. This 214-room, 3.5-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Destiny USA - 8 min drive - 6.5 miles
  • Syracuse University - 10 min drive - 5.8 miles
  • Landmark Theatre - 10 min drive - 7.4 miles
  • Armory Square - 10 min drive - 7.4 miles
  • JMA Wireless Dome - 11 min drive - 6.3 miles

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪Pizza Hut - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Burger King - ‬3 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Embassy Suites Syracuse

Hotel in East Syracuse with free breakfast and a 24-hour front desk
Embassy Suites Syracuse features free WiFi in public areas, meeting rooms, and conference space. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, laundry facilities, and a gift shop.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Renovated entire property - March 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Frequently asked questions

Is a free cancellation option available at Embassy Suites Syracuse?

Embassy Suites Syracuse provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see around Embassy Suites Syracuse?

This hotel is located in East Syracuse, close to JMA Wireless Dome and Destiny USA. You'll also find Old Erie Canal Historic State Park and Brooklawn Golf Course within a short drive.

Is parking available on site at Embassy Suites Syracuse?

Yes, self parking and long-term parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Embassy Suites Syracuse include a casino on the premises?

No, Embassy Suites Syracuse doesn't have a casino.

Will I find an indoor pool at Embassy Suites Syracuse?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Embassy Suites Syracuse?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include a turndown service.

Are there hot tubs at Embassy Suites Syracuse?

No, there isn't a spa tub at this hotel.

Does Embassy Suites Syracuse have a restaurant that serves breakfast?

Yes, Embassy Suites Syracuse serves free cooked-to-order breakfasts at The Eterie each morning.

Will Embassy Suites Syracuse allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Syracuse for a fee of USD 75 per accommodation, per stay.

Does Embassy Suites Syracuse have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites Syracuse?

The closest major airport to Embassy Suites Syracuse is Hancock Intl. Airport (SYR), which is 7 mi away (12 minutes by car).

Are there rooms with balconies at Embassy Suites Syracuse?

No, there aren't any guestrooms with balconies at Embassy Suites Syracuse.

Does Embassy Suites Syracuse have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites Syracuse.

Embassy Suites Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 554 out of 1007 reviews
Rating 8 - Good. 211 out of 1007 reviews
Rating 6 - Okay. 101 out of 1007 reviews
Rating 4 - Poor. 82 out of 1007 reviews
Rating 2 - Terrible. 59 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking
Stayed 1 night in Apr 2025

2/10 Terrible

Carrie

Stayed 1 night in Apr 2025

10/10 Excellent

Shakeera

Stayed 1 night in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Brian

Stayed 1 night in Mar 2025

2/10 Terrible

Scott

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was terrible
Stayed 1 night in Feb 2025

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, I slept well knowing it was clean and there was not dirt and bugs around me.
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly staff always nice and clean. Very nice place to stay.
Stayed 2 nights in Feb 2025

8/10 Good

Deb

Stayed 1 night in Mar 2025

10/10 Excellent

Ashkenaz

Stayed 1 night in Mar 2025

8/10 Good

Alexis

Stayed 2 nights in Mar 2025

6/10 Okay

Bobbie

Traveled with family
Liked: Staff & service, amenities
No A/C was a problem, but the staff was great
Stayed 1 night in Mar 2025

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good experience

This is our second time staying in this hotel. Our overall experience was good there were a few things that could be improved on. We checked in with 2 adults, unfortunately we had only one towel, one hand towel and one washcloth. Our sheets did not fit our bed. They were too small. They fit the head of the bed but not the foot of the bed. We also found the use of the indoor pool was very inconvenient. Over all a good experience. We would stay here again.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

It’s fine.

Some people at the desk incredibly nice and helpful. Some less so. Female bartender definitely in the latter. Found a couple dirty towels in the (half-broken) compartment underneath the sink.
Stayed 2 nights in Mar 2025

2/10 Terrible

Diana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the time of check in already making you regret the reservation, on my daughter birthday all she wanted was to go to this hotel , after we arrive with all the mini decorations to sing her decent happy birthday and the cake the receptionist made it horrible from the time we arrive attesting , you can’t do this you can’t do that not even allowing my family to help me bring sour stuff into the room , very disrespectful ironically laughing in our face , the only reason I ended up staying was so my daughter had her night at a hotel as she wished but I was ready to leave the place and never come back
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

Yusuf

Stayed 1 night in Feb 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and always have a great time
Stayed 1 night in Mar 2025