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Embassy Suites Syracuse

3.5 star property

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Photo gallery for Embassy Suites Syracuse

Lobby
Free daily cooked-to-order breakfast
Lobby sitting area
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
6646 Old Collamer Road South, East Syracuse, NY, 13057
  • Place, AMF Syracuse Lanes
    ‪3 min drive‬
  • Place, Old Erie Canal Historic State Park
    ‪4 min drive‬
  • Place, Destiny USA
    ‪6 min drive‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(85 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive, One King Bed, Non-Smoking

In-room safe, desk, laptop workspace, blackout drapes

Executive, One King Bed, Non-Smoking

  • 520 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Suite, One King Bed, Accessible

8.8 out of 10
Excellent
(18 reviews)
  • 520 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Doubles Suite, Non Smoking

2 Doubles Suite, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

2 Doubles Suite, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Exterior

Hotel Concord Syracuse, an Ascend Collection Hotel

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  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
7.6 out of 10, Good, 1,003 reviews
$67 nightly
The price is $79
Mar 29 - Mar 30
Total with taxes and fees
Hotel Concord Syracuse, an Ascend Collection Hotel

About the neighborhood

East Syracuse

Located 2.8 mi (4.6 km) from Palace Theater, Embassy Suites Syracuse is within a 10-minute drive of Le Moyne College. This 214-room, 3.5-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • AMF Syracuse Lanes - 3 min drive - 4.3 miles
  • Old Erie Canal Historic State Park - 4 min drive - 5.8 miles
  • Destiny USA - 6 min drive - 7.4 miles
  • Onondaga Lake Park - 6 min drive - 7.0 miles
  • NBT Bank Stadium - 6 min drive - 7.4 miles

Getting around

  • Syracuse Regional Transportation Center - 13 min drive
  • Hancock Intl. Airport (SYR) - 12 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪John & Sons Fly Road Market - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Cardinal Health - ‬4 min drive

About this property

Embassy Suites Syracuse

At Embassy Suites Syracuse, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include conference space, a business center, and laundry facilities.
LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Lobby lounge
Hilton Garden Inn Syracuse
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 1,002 reviews
$119 nightly
The price is $139
Mar 15 - Mar 16
Total with taxes and fees
Hilton Garden Inn Syracuse

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • The Eterie

Things to do

  • 24-hour gym
  • Stereo

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 5,612 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1980
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 12 years old and younger stay free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Syracuse
Embassy Suites Syracuse
Syracuse Embassy Suites
East Syracuse Embassy Suites
Embassy Suites East Syracuse
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse Hotel
Embassy Suites Syracuse East Syracuse
Embassy Suites Syracuse Hotel East Syracuse

Frequently asked questions

Is a free cancellation option available at Embassy Suites Syracuse?

Embassy Suites Syracuse provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Embassy Suites Syracuse?

As of Mar 4, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites Syracuse on Mar 26, 2026 start from $165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Embassy Suites Syracuse?

This hotel is located in East Syracuse, close to JMA Wireless Dome and Destiny USA. You'll also find Old Erie Canal Historic State Park and Palace Theater within a short drive.

Will I be able to park at Embassy Suites Syracuse?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Embassy Suites Syracuse include a casino on the premises?

No, Embassy Suites Syracuse doesn't have a casino.

Will I find an indoor pool at Embassy Suites Syracuse?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Embassy Suites Syracuse?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include a turndown service.

Are there hot tubs at Embassy Suites Syracuse?

No, there isn't a spa tub at this hotel.

Does Embassy Suites Syracuse have a restaurant that serves breakfast?

Yes, Embassy Suites Syracuse serves free cooked-to-order breakfasts at The Eterie each morning.

Will Embassy Suites Syracuse allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Embassy Suites Syracuse for a fee of USD 75 per accommodation, per stay.

Are there connecting rooms at Embassy Suites Syracuse?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Embassy Suites Syracuse?

The closest major airport to Embassy Suites Syracuse is Hancock Intl. Airport (SYR), which is 7 mi away (12 minutes by car).

Are there rooms with balconies at Embassy Suites Syracuse?

No, there aren't any guestrooms with balconies at Embassy Suites Syracuse.

Does Embassy Suites Syracuse have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Embassy Suites Syracuse.

Embassy Suites Syracuse Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 554 out of 1001 reviews
Rating 8 - Good. 210 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 63 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ella

Stayed 2 nights in Nov 2025

6/10 Okay

Ella

Traveled with family
Disliked: Staff & service
Rooms need to be updated.
Stayed 1 night in Nov 2025

10/10 Excellent

Daina

Stayed 2 nights in Nov 2025

8/10 Good

Mia

Liked: Cleanliness, staff & service, amenities
Breakfast is nice with made-to-order omelettes. Staff was friendly but too eager to close up a few minutes early. Yogurt was expired too.
Stayed 1 night in Nov 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Last time was great. This time no wifi and low water pressure.
Stayed 2 nights in Nov 2025

6/10 Okay

Katrin

Stayed 1 night in Nov 2025

10/10 Excellent

Bridget

Stayed 1 night in Oct 2025

8/10 Good

Dennis

Traveled with family
Yes
Stayed 4 nights in Nov 2025

8/10 Good

Nina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and friendly staff. One of the elevators was down during check out time unfortunately. In regards to the swimming pool shower head was broken & requires to be fixed. Very limited towels available and also, the pool area in general was very cold.
Stayed 2 nights in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 2 nights in Nov 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous the staff was friendly and they had a great restaurant bar area. The only thing I didn’t like was both nights I stayed, there were children running and screaming up and down all the halls/floors of the hotel and bc of the layout it was echoing throughout the whole place. I had to get up early Saturday morning and tried to see if there was anything the front desk could do but they said they couldn’t do anything until after 10 pm.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dawnette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast selection was great I appreciated the omelet station. The room was perfect, actually larger than I anticipated. I did check-in via the app and that was seamless, I did wish there was a simpler way to share the room key if someone didn't have the app, other than that miniscule detail, everything was great!
Stayed 1 night in Nov 2025

6/10 Okay

Juan C

Traveled with partner
Liked: Amenities, property conditions & facilities
Cleaner room and bathroom
Stayed 3 nights in Nov 2025

10/10 Excellent

Meggin

Stayed 1 night in Oct 2025

6/10 Okay

Elizabeth, Florence

Stayed 1 night in Oct 2025

10/10 Excellent

Ivy

Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was great, service was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
Great staff clean rooms very peaceful
Stayed 1 night in Nov 2025

10/10 Excellent

Tahjmere

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan, Windsor

Stayed 2 nights in Oct 2025

2/10 Terrible

Amber

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property desperately needs updates. The window locks do not work, there are not even screens on the windows, I had to change rooms twice. There are light cords stretching across the corner of the room, the lamp was hanging off the edge as if it didn’t even go there. The shower in my 3rd room did not get hot, in fact turning the knob to the hottest temp actually meant freezing cold. I learned that the turning it half way is slightly better than freezing so I took cold showers all week. To top it off, I tried to get a spoon from the front desk who then sent me to the bar and she tried to charge me $2 for a utensil after leaving me standing there for over 5 minutes waiting for her to acknowledge me.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tahjmere

Stayed 1 night in Oct 2025

10/10 Excellent

Wilma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda, PARMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Thanks for having us as guests.
Stayed 1 night in Aug 2025

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