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Recent guest reviews

The property was overall clean. The staff was not friendly. The free breakfast was stale. My room was very comfortable and spotless. I wouldnt give a full recommendation. Its a half decent reservation

Non smoking room smelled like smoke

It was overall comforting

Close to the airport

Booked at two bedroom suite. Paid extra for the suite. There was 7 of us. Arrived at 255p for checking, ( 3pm was check in) our suite hasnt ready. Not a huge deal. The kids were able to get changed in the restrooms and get into the pool. The reason for the terrible review. The website clearly stated a hot breakfast buffet of eggs, bacon, fruits and pastries. This why i chose there. Having a hot breakfast from the hotel justifies paying the extra for the suite. My group goes to breakfast at 910a and there is literally two frozen bagels, 2 very ripened bananas and 6 little milks. I ask the gentleman where everything was. He hands me a tray of grap and go cereals to bring out to the corner as if i am helping him stock the breakfast bar. He proceeds to tell me the "covid breakfast sandwiches are all gone and they arent stocking anymore. I reach out to the manager. She tells me too bad in some many words. She said there is " a sign on the breakfast bar" I emphasized to her that the covid pandemic has been deemed over by the governor of ny and that their own website clearly states a hot breakfast buffet served daily of eggs, bacon, fresh fruit, waffles and fresh pastries. If i would have known it was a "a grab and go covid breakfast " of frozen bagels and cold cereal i would have stayed elsewhere becasue the hotel is just average. I travel for work so i know many other chains have being serving their hot breakfast again for awhile now. Some many other options in Syracuse

It’s was ok.. to many residents living there and everything was dusty and run down m I stayed five days after dusty everything including dressers and racks stove fridge

The hotel is very clean. The front desk clerk was friendly and overall a good experience.

The breakfast buffet was great, good variety, although the fruit did not look too fresh. The rooms were spacious and clean, although towels were not refreshed.

Amenities including full kitchen, generous size room, complimentary breakfast and evening time snack which is actually can be a dinner which is available monday-thursday.

This is a hidden gem. Looked like a standard hotel from the outside, but inside, the lobby and dining area were spacious and clean. We’d booked a queen and a foldout and asked if they could switch us to a room with two queens. They did cheerfully at no extra charge. When we got to our room, it turned out to be a two- bedroom suite, each with its own full bath ... one king and two queens. Great breakfast, too. And welcoming for our pet Nora at a reasonable $15 for tht night.

Helpful, friendly staff. Excellent room value. Very clean. Excellent breakfast.

Comfortable, Friendly staff. Roomy. The little touches that make it special - social/ cocktail Hour , laundry facilities, hot breakfast. Nice to have a Suite with kitchen facilities for about same price as hotel room.

Suite rooms large, homey feel. Full kitchen. It would be great for long stay.

We were literally there just for the night. Had a really nice room. No complaints

Great staff, they make you feel very welcomed. I plan to be in the area again in the next couple of weeks and look forward to another visit

New Venture Gear Dr East Syracuse NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Located 1.6 mi (2.6 km) from Brooklawn Golf Course, Cresthill Suites Syracuse is within a 10-minute drive of other popular attractions like Destiny USA. This 82-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

All 82 air-conditioned rooms feature kitchens with refrigerators, ovens, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

At Cresthill Suites Syracuse, guests have access to a gym, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, free newspapers, and laundry facilities.

Room options

One Bedroom Suite w/ Full Pull Out Couch

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Two Queen Studio w/ Full Pull Out Couch

2 Queen Beds | Sleeps 4

Studio Suite King

1 King Bed | Sleeps 2

Suite, 2 Bedrooms, Accessible (King & 2 Queen Beds )

1 King Bed and 2 Queen Beds | Sleeps 6

Guest reviews for Cresthill Suites Syracuse

Everyone (25) Couples (9) Family (13)
3
Everyone

By on Feb 21, 2022

5
Everyone

By on Feb 16, 2022

3
Friends

The property was overall clean. The staff was not friendly. The free breakfast was stale. My room was very comfortable and spotless. I wouldnt give a full recommendation. Its a half decent reservation

By on Dec 7, 2021

Review comment responded on Jan 28, 2022

Thank you for the feedback Gregory! We are sorry to hear if this instance. Please feel free to reach out to the hotel directly to discuss this issue further.

2
Family

Non smoking room smelled like smoke

By on Nov 26, 2021

4
Family with small children

It was overall comforting

By on Nov 14, 2021

4
Everyone

Close to the airport

By on Sep 29, 2021

1
Family with small children

Booked at two bedroom suite. Paid extra for the suite. There was 7 of us. Arrived at 255p for checking, ( 3pm was check in) our suite hasnt ready. Not a huge deal. The kids were able to get changed in the restrooms and get into the pool. The reason for the terrible review. The website clearly stated a hot breakfast buffet of eggs, bacon, fruits and pastries. This why i chose there. Having a hot breakfast from the hotel justifies paying the extra for the suite. My group goes to breakfast at 910a and there is literally two frozen bagels, 2 very ripened bananas and 6 little milks. I ask the gentleman where everything was. He hands me a tray of grap and go cereals to bring out to the corner as if i am helping him stock the breakfast bar. He proceeds to tell me the "covid breakfast sandwiches are all gone and they arent stocking anymore. I reach out to the manager. She tells me too bad in some many words. She said there is " a sign on the breakfast bar" I emphasized to her that the covid pandemic has been deemed over by the governor of ny and that their own website clearly states a hot breakfast buffet served daily of eggs, bacon, fresh fruit, waffles and fresh pastries. If i would have known it was a "a grab and go covid breakfast " of frozen bagels and cold cereal i would have stayed elsewhere becasue the hotel is just average. I travel for work so i know many other chains have being serving their hot breakfast again for awhile now. Some many other options in Syracuse

By on Aug 22, 2021

3
Partner Couples Family

It’s was ok.. to many residents living there and everything was dusty and run down m I stayed five days after dusty everything including dressers and racks stove fridge

By on Apr 17, 2021

4
Everyone

By on Mar 2, 2021

Review comment responded on Mar 13, 2021

Thank you!

5
Partner Couples

The hotel is very clean. The front desk clerk was friendly and overall a good experience.

By , from Hornell on Aug 23, 2020

Review comment responded on Aug 24, 2020

Thank you, April! We hope to see you again soon!

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