Holiday Inn Sydney - Waterfront by IHG

3.5 star property
Boardwalk/promenade hotel with 2 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Sydney - Waterfront by IHG

Meeting facility
Reception
Ballroom
Front of property
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available

Explore the area

View in a map
300 Esplanade, Sydney, NS, B1P1A7
  • Place, Cape Breton Centre for Craft and Design
    ‪2 min walk‬
  • Place, World's Largest Fiddle
    ‪6 min walk‬
  • Place, Centre 200
    ‪6 min walk‬
  • Airport, Sydney, NS (YQY)
    ‪17 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Harbor View

8.8 out of 10
Excellent
(18 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(38 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(60 reviews)
  • Water view
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Sydney

Holiday Inn Sydney - Waterfront by IHG places you next to Sydney Waterfront Boardwalk and Cape Breton Centre for Craft and Design. This 152-room, 3.5-star hotel welcomes guests with 2 restaurants, an indoor pool, and free in-room WiFi.

What's nearby

  • Cape Breton Centre for Craft and Design - 2 min walk - 0.1 miles
  • World's Largest Fiddle - 6 min walk - 0.4 miles
  • Centre 200 - 6 min walk - 0.4 miles
  • Cape Breton Centre for Heritage and Science - 8 min walk - 0.5 miles
  • Membertou Heritage Park - 3 min drive - 1.6 miles

Getting around

  • Sydney, NS (YQY) - 18 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Governor's Pub - ‬2 min walk
  • ‪Circle K - ‬10 min walk
  • ‪Smitty's - ‬13 min walk
  • ‪Lebanese Flower - ‬5 min walk

About this property

Holiday Inn Sydney - Waterfront by IHG

Boardwalk/promenade hotel with 2 restaurants and a fitness center
At Holiday Inn Sydney - Waterfront by IHG, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Self parking is available for CAD 7 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. MP3 docks, refrigerators, and coffee makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 7 per day)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 20 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Eave Restaurant & Bar
  • The Crown Cafe & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas
  • Waterslide

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (6,300 square feet of space)

Outdoors

  • On the boardwalk/promenade
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from June 6 2025 to March 13 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 35 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • 2 total (50 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

  • Service fee: CAD 3.45 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately CAD 20 per person
  • Self parking fee: CAD 7 per day
  • Pet fee: CAD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-4 AM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number STR2526T8600

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Sydney Waterfront
Holiday Inn Sydney Waterfront Hotel
Holiday Inn Waterfront Hotel Sydney
Holiday Inn Waterfront Sydney
Delta Hotel Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia

Frequently asked questions

Is a free cancellation option available at Holiday Inn Sydney - Waterfront by IHG?

Holiday Inn Sydney - Waterfront by IHG offers free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

What is there to do around Holiday Inn Sydney - Waterfront by IHG?

This hotel is located in Sydney, just steps from Cape Breton Centre for Craft and Design and Sydney Waterfront Boardwalk, and within a short walk of Cape Breton Centre for Heritage and Science. You'll also find World's Largest Fiddle and Centre 200 less than a mile away.

Is there parking available at Holiday Inn Sydney - Waterfront by IHG?

Yes, parking is offered for CAD 7 per day. Accessible parking and RV/bus/truck parking are also available for guests.

Does Holiday Inn Sydney - Waterfront by IHG feature a casino on the premises?

No, Holiday Inn Sydney - Waterfront by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Sydney - Waterfront by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What will couples enjoy most about a stay at Holiday Inn Sydney - Waterfront by IHG?

This waterfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and an ocean-view restaurant.

Does Holiday Inn Sydney - Waterfront by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Sydney - Waterfront by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Sydney - Waterfront by IHG has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Holiday Inn Sydney - Waterfront by IHG allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Sydney - Waterfront by IHG for a fee of CAD 35 per accommodation, per day.

Are there connecting rooms at Holiday Inn Sydney - Waterfront by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Holiday Inn Sydney - Waterfront by IHG?

The closest major airport to Holiday Inn Sydney - Waterfront by IHG is Sydney, NS (YQY), which is 9 mi away (18 minutes by car).

Are there rooms with balconies at Holiday Inn Sydney - Waterfront by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Sydney - Waterfront by IHG.

Does Holiday Inn Sydney - Waterfront by IHG offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Holiday Inn Sydney - Waterfront by IHG.

Holiday Inn Sydney - Waterfront by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 433 out of 1011 reviews
Rating 8 - Good. 302 out of 1011 reviews
Rating 6 - Okay. 150 out of 1011 reviews
Rating 4 - Poor. 77 out of 1011 reviews
Rating 2 - Terrible. 49 out of 1011 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Stayed 3 nights in Jul 2025

8/10 Good

Ronald, Fort McMurray

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean and had a great view but needs renovations to address room and hotel age
Stayed 1 night in Jul 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Kathi

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was clean, beds are comfortable, breakfast is good, air conditioning not so easy to control, so the room is kind of humid all the time. Towels don’t dry… Service is good Guest laundry service is ok, only one washer and one dryer.
Stayed 3 nights in Jul 2025

8/10 Good

Dany

Stayed 1 night in Jul 2025

6/10 Okay

Chunyan

Traveled with family
Liked: Property conditions & facilities
The bath tub doesn’t look quite clean with black stains. The view of the room is very good. The gym really needs to be upgraded. My child did enjoy the water slide.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in staff and server is restaurant are a great asset
Stayed 1 night in Jun 2025

4/10 Poor

zubina

Disliked: Cleanliness, property conditions & facilities
Run down/ old
Stayed 2 nights in Jun 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good view

Lovely room overlooking the harbor
Stayed 1 night in Jun 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved free breakfast…anything from menu!
Stayed 3 nights in Jun 2025

10/10 Excellent

Rhonda

Stayed 1 night in Jun 2025

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience. Dirty hotel, dirty room. Window had no cover.
Stayed 1 night in Jun 2025

4/10 Poor

Luvleen

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Property was under renovation, slightly noisy. No microwaves in rooms difficult with kids as you would have to go down to lobby to warm up food. Laundry facility was down. Had to tell front desk to top up towels for the pool. You get what you pay for. Great location and friendly staff.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were awesome. great location, walking distance from PIER and our room had a great view of the cruise ships. Great walking paths in area. Great restaurants close by.
Stayed 1 night in Jun 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent
Stayed 7 nights in Jun 2025

8/10 Good

Falen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from the staff beautiful view at Sydney harbour, made to order breakfast was really good, walking distance to shopping area and the boardwalk along the harbour.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Liked: Staff & service, property conditions & facilities
It served our purpose, right on the boardwalk
Stayed 3 nights in Jun 2025

10/10 Excellent

Michel

Stayed 2 nights in Jun 2025

2/10 Terrible

Sandeep

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Truly unpleasant experience at this hotel: 1. Rooms: The rooms were small, dirty, and had mold – clearly not maintained or cleaned properly, smell awful! 2. Washrooms: They looked like they belonged to a broken, decades-old structure. Unhygienic and rundown. 3. Extra Charges: After paying 300 for the hotel, they still charged for parking – which felt unfair and excessive. 4. Staff & Facilities: • Reception staff refused even a one-hour late checkout without extra payment. • No supervision at the pool – it was overcrowded and chaotic. Children were left unsupervised at the ride, and people were jumping into the pool, creating unsafe conditions. Overall, this was a pathetic experience. I would strongly advise others to avoid this hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Margaretha Theodora Maria

Liked: Cleanliness
The room was a nice size and looked over the harbour. The hallways were very noisy at night on a few occasions. The breakfast was confusing as to what was allowed changed on a daily basis.
Stayed 7 nights in Jun 2025