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The Ritz-Carlton, St. Thomas

5.0 star property

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Photo gallery for The Ritz-Carlton, St. Thomas

An aerial view of a resort with multiple swimming pools, a beach, and a boat docked near the shore.
Creator video
A resort with multiple buildings, a beach, and clear turquoise waters.
A spacious lobby with high ceilings, arched columns, and hanging chandeliers.
A modern living room with a view of turquoise waters and a hilly landscape.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Place, Cowpet Bay
    ‪5 min walk‬
  • Place, Secret Harbour Beach
    ‪2 min drive‬
  • Place, Secret Harbor
    ‪2 min drive‬
  • Airport, St. Thomas (STT-Cyril E. King)
    ‪29 min drive‬

Room options

View all photos for Executive Suite, 1 Bedroom, Ocean View

A spacious living room with a large sofa, a smaller armchair, and a coffee table. There is a flat-screen TV mounted on the wall and a window offering a view of the outdoors.

Executive Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 893 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Resort View Room, 1 King Bed

A hotel room with a large bed, a desk, and a view of the outdoors.

Club Resort View Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of the ocean.

Ocean View Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View Room, 2 Queen Beds, Balcony

Resort View Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Resort View Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • Resort view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Ocean View Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of the sea.

Club Ocean View Room, 2 Queen Beds

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Oceanfront Room, 1 king Bed

A balcony with a view of the sea, a round table with chairs, and a cushioned seating area.

Club Oceanfront Room, 1 king Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Oceanfront Suite,2 queen bed

A hotel room with a large bed, a TV, a balcony with a view, and a desk with a lamp.

Club Oceanfront Suite,2 queen bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1080 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Resort View Room, 2 Queen Beds

A balcony with a round table and two chairs, overlooking a resort with palm trees and a pool.

Club Resort View Room, 2 Queen Beds

  • Resort view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential 1 Bedroom Suite

A spacious bedroom with a large bed, a seating area with a sofa and chairs, a balcony with a view, and a well-organized room with shelves and decorative items.

Presidential 1 Bedroom Suite

  • Ocean view
  • 1976 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Oceanfront Suite, 1 king Bed with Sofa bed

A hotel room with a large bed, a TV, a dresser, and a view of a body of water through the window.

Club Oceanfront Suite, 1 king Bed with Sofa bed

  • Ocean view
  • 1080 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Oceanfront Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, and a balcony with a view of the sea.

Club Oceanfront Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Ocean View 2 Bedroom Suite

A hotel room with two beds, a desk, a chair, a lamp, and a view of the sea.

Club Ocean View 2 Bedroom Suite

  • Ocean view
  • 1539 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

View all photos for Club Ocean View Room, 1 king Bed

A hotel room with a large bed, a desk with a chair, a nightstand, and a view of the outdoors.

Club Ocean View Room, 1 king Bed

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential 3 Bedroom Oceanfront Suite

A modern living room with a view of the ocean, featuring a sofa, coffee table, and potted plants.

Presidential 3 Bedroom Oceanfront Suite

  • Ocean view
  • 1976 sq ft
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds

View all photos for Resort View Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Resort View Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(27 reviews)
  • Resort view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Room, 1 King Bed

A balcony with a view of a beach, palm trees, and a hotel building.

Ocean View Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • Ocean view
  • 459 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive Suite, 1 king Bed with sofa bed

A hotel room with a large bed, a TV, a dresser, and a view of a body of water through the window.

Club Executive Suite, 1 king Bed with sofa bed

  • Ocean view
  • 968 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

St. Thomas

Secret Harbour Beach is within a mile (2 km) of The Ritz-Carlton, St. Thomas, and other popular attractions like Sapphire Beach are within a few miles (5 km). This 180-room, 5-star resort has 2 outdoor pools along with a full-service spa and 4 restaurants.
View more Resorts in St. ThomasOpens in a new window

What's nearby

  • Beverhout Point - 1 min walk - 0.0 miles
  • Cowpet Bay - 5 min walk - 0.3 miles
  • Secret Harbour Beach - 2 min drive - 1.2 miles
  • Secret Harbor - 2 min drive - 1.2 miles
  • Nazareth Bay - 3 min drive - 1.5 miles

Getting around

  • Cyril E. King Airport (STT) - 29 min drive

Restaurants

  • ‪Lucky Street - ‬9 min drive
  • ‪Tarpon’s Table - ‬3 min drive
  • ‪Duffy's Love Shack - ‬3 min drive
  • ‪Jimmy Buffett’s Margaritaville - ‬10 min drive
  • ‪The Ritz-Carlton, St. Thomas - ‬1 min walk

About this property

The Ritz-Carlton, St. Thomas

Guests of The Ritz-Carlton, St. Thomas have access to a full-service spa, 2 outdoor pools, and a children's pool. Valet parking is available for USD 45 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a 24-hour gym, outdoor tennis courts, and a business center.
Guests can expect to find 55-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Balconies, coffee makers, and free local calls are also available. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

View from property
The Westin St. Thomas Beach Resort & Spa
St. Thomas
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
8.4 out of 10, Very Good, 1,352 reviews
$387 nightly
The price is $436
Aug 17 - Aug 18
Total with taxes and fees
The Westin St. Thomas Beach Resort & Spa

Property amenities

Parking and transportation

  • Limo/town car service
  • Secured, uncovered valet parking on site (USD 45 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 49 for adults and USD 28 for children
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Alloro
  • Bleuwater
  • Coconut Cove
  • Sails Beachside

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Arcade/game room
  • Boat
  • Boat tours
  • Children's club
  • Children's pool
  • Designer stores
  • Full-service spa
  • Kayaking
  • Paddleboard
  • Sail boat
  • Snorkeling
  • Tennis lessons
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 floors
  • 6 buildings
  • Built in 1992
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Mediterranean architecture
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 95.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 49.00 for adults and USD 28.00 for children
  • Uncovered valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 50.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
Great Bay Resort
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
St. Thomas Great Bay
The Ritz Carlton St. Thomas
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
St. Thomas St. Thomas Great Bay Resort Resort
Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
Great Bay
The Ritz Carlton St. Thomas
The Ritz Carlton, St Thomas
The Ritz-Carlton, St. Thomas Resort
The Ritz-Carlton, St. Thomas St. Thomas
The Ritz-Carlton, St. Thomas Resort St. Thomas

Frequently asked questions

Is a free cancellation option available at The Ritz-Carlton, St. Thomas?

The Ritz-Carlton, St. Thomas provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at The Ritz-Carlton, St. Thomas?

As of Jul 26, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, St. Thomas on Aug 23, 2026 start from $754, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Ritz-Carlton, St. Thomas?

This resort is located in St. Thomas, just steps from Turquoise Beach. You'll also find Sapphire Beach and Lindquist Beach within a short drive.

Is there parking available at The Ritz-Carlton, St. Thomas?

Yes, secured valet parking is offered for USD 45 per night.

Is a spa located at The Ritz-Carlton, St. Thomas?

The Ritz-Carlton Spa is the resort's spa and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Does The Ritz-Carlton, St. Thomas have luxury amenities?

Yes, guests can indulge in luxuries such as 2 outdoor pools, an ocean-view restaurant, and a beach bar at this resort.

Does The Ritz-Carlton, St. Thomas have a casino on the premises?

No, The Ritz-Carlton, St. Thomas doesn't have a casino.

Will I find an indoor pool at The Ritz-Carlton, St. Thomas?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

What do couples enjoy most about The Ritz-Carlton, St. Thomas?

This beachfront resort offers plenty of amenities for couples including a beach bar, an ocean-view restaurant, and 2 outdoor pools.

Are there hot tubs at The Ritz-Carlton, St. Thomas?

No, but guests can enjoy a steam room at this resort.

Does The Ritz-Carlton, St. Thomas feature a restaurant that includes a breakfast menu?

Yes, The Ritz-Carlton, St. Thomas has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will The Ritz-Carlton, St. Thomas allow pets to stay free of charge?

No, pets aren't allowed at The Ritz-Carlton, St. Thomas though service animals are welcome.

Are there connecting rooms at The Ritz-Carlton, St. Thomas?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Where is the closest airport to The Ritz-Carlton, St. Thomas?

The closest major airport to The Ritz-Carlton, St. Thomas is St. Thomas (SPB-St. Thomas Seaplane Base), which is 8.6 mi away (14 minutes by car). Another top airport is Cyril E. King Airport (STT), which is located 10.9 mi away (29-minute drive).

Are there rooms with balconies at The Ritz-Carlton, St. Thomas?

Yes, every guestroom at The Ritz-Carlton, St. Thomas comes with a balcony and some offer ocean and garden views.

Does The Ritz-Carlton, St. Thomas have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Ritz-Carlton, St. Thomas.

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 284 out of 481 reviews
Rating 8 - Good. 77 out of 481 reviews
Rating 6 - Okay. 53 out of 481 reviews
Rating 4 - Poor. 34 out of 481 reviews
Rating 2 - Terrible. 33 out of 481 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was magical
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

shane

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful! Can’t go wrong!
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

LaVerne F

Liked: Staff & service
The staff is what makes an average Marriot stay great. From the doorman to the housekeepers all were friendly and very helpful. The facility has long distances between the hotel and amenities. The rooms are average and dark, including the bathroom. Tried the Italian restaurant and waited over an hour for the main course. I would not come back.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!!!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Staff was top notch!
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
The king size bed in the room was old with the hump in the middle. The room housekeeping was erratic, a couple of days no housekeeping, a few once a day and a few twice a day. Cleaning of the room was superficial, no cleaning of patio. We did not use the spa.The fittness room was nice but the steam room is at the spa.
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Amazing resort, white glove service! Beautiful location!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel & amazing staff!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room, staff, and amenities were amazing! We paid for the Club Lounge package and it was definitely worth it. Would strongly recommend to anyone looking to stay on St. Thomas.
Sitting at Sails restaurant by the pool/beach
Poolside
View from our oceanfront room
View from our balcony
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seaside massage was spectacular and the view of the ocean while laying pool side is just breathtaking.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, has all you need to relax and enjoy a getaway
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The beach is rocky and has lots of growth. The pool is nice. The paths could use some extra lighting. The room towels were not high quality. There was no activity schedule. Concierge was not super friendly. Telephone never worked, even when we reported it, it didn’t get fixed. This made it difficult to request a cart on departure. Overall a nice property, comfortable room with extra attention to details this resort could be 5 star. I’d give it a solid 4 maybe 4.25.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Jody

Liked: Cleanliness, property conditions & facilities
Lack of staff. Power kept going out. Resort spread out with poor signage.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Bassam

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad experience anywhere in the beach in the hotel in the restaurant I wasn’t happy but poor Service that have many people to work in lunchtime. Take you 2 1/2 hour to eat taco fish.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Lavanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience! Courteous staff and beautiful resort.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Tanveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and the service is simply amazing
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Stacie

Disliked: Amenities
The staff were good. Expected more from the Ritz. $900 in resort fees unacceptable.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Pool is very nice with a great view. Service is average. Drinks are expensive and not much alcohol . People are very friendly at the resort and the staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful resort!!!
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Ulf

Liked: Cleanliness, amenities, property conditions & facilities
The location and facilities are good. Clean rooms, friendly staff, beautiful surrounding tropical nature and atmosphere. Great for snorkeling. Pools open 24/7. Lots of cool plants and wildlife directly onsite. One drawback is the very high pricing, it is quite expensive to do some extra activities like a boat trip or just to eat. There is an excellent Pizza place that delivers for reasonable cost to the lobby which mitigates this somewhat, but not a solution for every night. It is still overall good but I cannot attest a reasonable value for money ratio (hence only 4/5 rating).
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025