While the property and rooms are excellent, they have only one restaurant with a very limited menu. Do check your statement. Maybe a slip up, but one's suspicious when a restaurant charge appears that isn't one's own. They immediately corrected it when I inquired about it.
Beautiful property!! The staff was helpful and very friendly.
Our experience at the Westin was first class from A-Z! Thanks everyone for a great time.
Great location probably one of the nicest sunsets on the island staff was very attentive and friendly for the most part hot tub was not hot on the last day but otherwise we had a great time there we did however rent a car and explore the island we did not stay on the resort every day
Property and rooms were beautiful. Rooms were spacious and modern. However, housekeeping service needs work. They didn’t arrive on our second day until 5:30 & even then failed to replenish shampoo, conditioner, soap, coffee, cream or sugar. On our third day they never showed up, and our fourth day, again it wasn’t until 5:00 and we we’re leaving in the morning.
Rooms were excellent. There were not enough restaurants on the resort.
First class all throughout. Staff was excellent. They really go above and beyond to make you feel like a VIP
Small villa (loft) with a big price. Hotel adds a resort charge per day of $40.00. Pre booked and prepaid through Orbitz, ended up shelling more money at end of stay. Concierge hard sell for timeshare throughout stay, unfriendly when declined offer. Whole resort is moving to timeshare model. Concierge botched most of his job, booked a nonexistent scuba charter, wrong date for dinner reservations and misrepresented a timeshare tour. Other staff very nice and accommodating. Renovation underway on large portions of property. Nice pool. Food at waterfront is okay, at main restaurant very good. Harbor is pretty, but concerned about water quality to swim in, especially after heavy rain. Avoid the onsite car rental. Rented Jeep. Had a flat and tools rusted to point of useless. Then charged 75.00 for kids leaving snack wrappers in back. Island is beautiful and water is among the best in world. Sailing, power boating and snorkeling are a must. Just don't need this resort to do it.
Hotel was nice with good amenities and location. Staff was okay.
Due to our own oversight with a passport expiring, we had to make a last minute change from a previously booked vacation as such we had no time to research resorts in USVI. We booked this tripped which was to include Lower hillside Unit. It turns out we were given a unit at the very top of the hill. A very steep hill. to get down to the pool and beach without getting an intense work out the staff would pick you up in golf carts and drive you done to the main area. Once there the pool was nice but the beach wasn't truly a beach it was part of a small bay, and had more accumulated seaweed than desired. For this trip it was vital to rent a jeep and drive to beaches along the north shore. Which added costs and then required family planning took away luxury. The island was interesting with wildlife and sugar plantation ruins and the people extremely friendly but the Westin is not the place for those wanting to take a short walk out of their units directly to the beautiful blue Caribbean.
Loved my stay here, I went with my wife and another couple. We decided to leave the kids home. The location was great, near everything you would ever need. Rented a jeep to go beach hopping. There were families at the hotel. No issues, no crazy partying going on. Very relaxing atmosphere. Iguanas and all over the place. Not a nuisance. I will return as soon as I can financially.
First floor walk out on to the beach. Unbeatable views of the bay & sunsets. Staff friendly and helpful. Was undergoing some construction (offseason), but this was not a problem at all (no noise, etc). My wife and I are absolutely going back and requesting the same room.
Had a wonderful, relaxing time at the Westin. Wonderful service and helpful, friendly staff. Loved the pool with its resident lizards. Loved the calm beach with swooping pelicans. All in all, a very peaceful, beautiful stay.
This hotel is in a beautiful spot on the island. It has great amenities and the staff are very happy and helpful. We had a great, romantic vacation.
fantastic. more food options will be even better. just great. highly recommend!
The non smoker resort ( don't tell anybody) who sell smoking room with sea view on the beach but without a balcony) Congratulations to the smily desk clerk , who tell you that she will change your room tomorrow but never call you back.
Located within a 5-minute walk of Great Cruz Bay, The Westin St. John Resort Villas is within a mile (2 km) of Elaine Lone Sprauve Library and Museum. This 200-room, 4.5-star resort has private in-room spa tubs along with 2 restaurants and an outdoor pool.
Enjoy dining at one of 2 onsite restaurants including Snorkels Bar and Grill, which specializes in Caribbean cuisine. Entertain your taste buds with a beverage at the bar/lounge or coffee shop/cafe.
Guests can expect free WiFi and flat-screen TVs with cable channels and DVD players. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Private spa tubs, kitchens, and washers/dryers are other standard amenities.
At The Westin St. John Resort Villas, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with tours/tickets and dry cleaning/laundry. Other amenities at this beach resort include a spa tub, an outdoor tennis court, and a free kid's club.
While the property and rooms are excellent, they have only one restaurant with a very limited menu. Do check your statement. Maybe a slip up, but one's suspicious when a restaurant charge appears that isn't one's own. They immediately corrected it when I inquired about it.
Beautiful property!! The staff was helpful and very friendly.
Our experience at the Westin was first class from A-Z! Thanks everyone for a great time.
Great location probably one of the nicest sunsets on the island staff was very attentive and friendly for the most part hot tub was not hot on the last day but otherwise we had a great time there we did however rent a car and explore the island we did not stay on the resort every day
Property and rooms were beautiful. Rooms were spacious and modern. However, housekeeping service needs work. They didn’t arrive on our second day until 5:30 & even then failed to replenish shampoo, conditioner, soap, coffee, cream or sugar. On our third day they never showed up, and our fourth day, again it wasn’t until 5:00 and we we’re leaving in the morning.
Rooms were excellent. There were not enough restaurants on the resort.
