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Recent guest reviews

Beautiful view and room was clean with pleasant staf

In general ok for price paid. They have a restaurant but service is awful. Was seated and given a glass of water, waited an hour and a half for someone to take my order and no one came so I left.

We had an amazing experience at The Mafolie Hotel! The new owner was very friendly and accommodating to all of our needs and requests.The entire staff was very professional and available for any questions and suggestions that we had. The facility was clean and tidy at all times. The view was breathtaking and the tropical landscaping was lush. The fabulous food for breakfast and dinner was prepared perfectly and always tasted delicious! We would most definitely recommend this hotel for travelers to St. Thomas!!!!❤️

AMAZING view, super friendly staff, really loved the included breakfast, also fairly central so it was easy to take a taxi to any of the beaches or down town. Wish they would upgrade the shower heads and/or fix the water to the showers, it was pretty awful. They should also remove the broken lounge chairs at the pool (nobody is going to use them anyway and they make the place look run down).

This place is cute & quaint, very old building. The staff is wonderful, the restaurant & servers are great! The VIEWS ARE AMAZING!!! Now, the problem I had is the cleanliness. I woke up early one morning to shower, and discovered a cockroach INSIDE my suitcase. Over my stay, I discovered a total of 3 cockroaches. The grout in between the tiles on the balcony is molding and filthy. The bed was covered in long white hairs (like old lady hair), inside and outside the covers. Hair stuck to the bottom of the dresser. When I found the roach in my suitcase, I immediately killed it and took it to the front counter. They did not compensate me in any way, they told me they would spray down the room when I left for a few hours. So it was clean when I came back and we didn’t have anymore roaches, With that said, It was alright I guess but I wouldn’t recommend it to any friends or family.

The property needs some updating… the room I was put in wasn’t the cleanest and had an odor that I couldn’t figure out where it was coming from, however it is an amazing place to stay while in the USVI. The views are absolutely amazing and it’s super peaceful. Elizabeth is amazing and helps with information and things to do on your stay.

Not a very friendly staff.

This is a Caribbean hotel.up the hill over looking Charlotte Amalie. Fantastic views! The people are so friendly and helpful. The restaurant was amazing. We will be back soon.

Great staff and view!!! Our little balcony overlooked the harbor and pool!

Liked the staff very much and proximity to airport about 15 min cab ride and loved the views and restaurant food was fantastic Disliked the bathroom , dated and probably as clean as they could get it for the age , window in bathroom would not close so we heard lots of noise day and night ( recycling cans cars voices ) on main road so there is no where to walk , ( they will call a cab for you quickly)

Overall EXCELLENT! Away from the beaten path and very relaxing.

View and staff are awesome. Majestic view. Pool bar is fun. Quaint and very island boutique hotel

Property is dated and in need of refreshment. Bath towels should be white not gray from age. We used the pool towels instead Restaurant could not get our meals right. Sent back twice. Not a good experience!!

Very overpriced given the state of the place post hurricane.

Had a great stay. Pool bar staff was great. People should know that there is still a lot of hurricane recovery so facilities are not in top shape. Such as tarps over the bar and restaurant area. It didn’t effect our enjoyment at all and we would definitely stay again.

7091 Estate Mafolie St. Thomas

Hotel highlights

  • Walking distance to Blackbeard's Castle
  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking

Blackbeard's Castle is a short stroll from Mafolie Hotel, and other popular attractions like St. Thomas Synagogue are within a couple of miles (3 km). This 3-star hotel has 22 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you each morning from 8:00 AM to 10:00 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.


Rooms

Guests can expect free WiFi and 27-inch flat-screen TVs with cable channels. Climb into a pillowtop bed and sleep between premium linens. Microwaves, ceiling fans, and safes are other standard amenities.


Property features

Guests of Mafolie Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Free parking is available if you drive. Front-desk staff can assist with concierge services and luggage storage.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Junior Suite, 1 King Bed, Harbor View

1 King Bed | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for Mafolie Hotel

Everyone (13) Couples (11) Family (3) Other (1) Friends (1)
5
Everyone

Beautiful view and room was clean with pleasant staf

By on Apr 3, 2022

Review comment responded on Apr 4, 2022

Hi Thomas, We appreciate you staying with us and giving us a positive review. Look forward to hosting you again in the future.

3
Everyone

In general ok for price paid. They have a restaurant but service is awful. Was seated and given a glass of water, waited an hour and a half for someone to take my order and no one came so I left.

By on Feb 18, 2022

Review comment responded on Mar 5, 2022

Hi John, Please accept my deepest apologies. This is definitely not the level of service any of our guests should be experiencing. I will share your feedback with our restaurant manager so that we can use this as a training opportunity with our staff.

5
Family

We had an amazing experience at The Mafolie Hotel! The new owner was very friendly and accommodating to all of our needs and requests.The entire staff was very professional and available for any questions and suggestions that we had. The facility was clean and tidy at all times. The view was breathtaking and the tropical landscaping was lush. The fabulous food for breakfast and dinner was prepared perfectly and always tasted delicious! We would most definitely recommend this hotel for travelers to St. Thomas!!!!❤️

By on Jan 11, 2022

Review comment responded on Jan 11, 2022

Good afternoon Cheryl, Thank you for your kind review and recognizing our staff and owner, as we strive for excellent service. We are pleased to hear you enjoyed your stay and hope to welcome you back in the near future!

5
Everyone

By on Dec 30, 2021

4
Partner Couples

AMAZING view, super friendly staff, really loved the included breakfast, also fairly central so it was easy to take a taxi to any of the beaches or down town. Wish they would upgrade the shower heads and/or fix the water to the showers, it was pretty awful. They should also remove the broken lounge chairs at the pool (nobody is going to use them anyway and they make the place look run down).

By on Dec 20, 2021

Review comment responded on Dec 30, 2021

Hi John, Thank you for staying with us and taking the time to recognize our staff and provide us with your feedback. Within the next several months we will be upgrading our guestrooms, including brand new shower heads. We are also replacing our pool lounge furniture. We hope to have the opportunity to host you again.

3
Partner Couples

This place is cute & quaint, very old building. The staff is wonderful, the restaurant & servers are great! The VIEWS ARE AMAZING!!! Now, the problem I had is the cleanliness. I woke up early one morning to shower, and discovered a cockroach INSIDE my suitcase. Over my stay, I discovered a total of 3 cockroaches. The grout in between the tiles on the balcony is molding and filthy. The bed was covered in long white hairs (like old lady hair), inside and outside the covers. Hair stuck to the bottom of the dresser. When I found the roach in my suitcase, I immediately killed it and took it to the front counter. They did not compensate me in any way, they told me they would spray down the room when I left for a few hours. So it was clean when I came back and we didn’t have anymore roaches, With that said, It was alright I guess but I wouldn’t recommend it to any friends or family.

By on Nov 26, 2021

Review comment responded on Dec 30, 2021

Good morning Hailey, Thank you for staying with us and taking to recognize our staff for a great job and time to give us your feedback. As a leader it is disappointing to hear about the cleanliness issues you encountered during your stay. I want to assure you this is not the level of service any of our guests should be experiencing. We will use this as a training opportunity for our housekeeping staff. We hope you will give us another opportunity to host you again in the future.

4
Everyone

The property needs some updating… the room I was put in wasn’t the cleanest and had an odor that I couldn’t figure out where it was coming from, however it is an amazing place to stay while in the USVI. The views are absolutely amazing and it’s super peaceful. Elizabeth is amazing and helps with information and things to do on your stay.

By on Aug 4, 2021

3
Family

Not a very friendly staff.

By on Jul 17, 2021

Review comment responded on Jul 17, 2021

We appreciate your feedback!

5
Everyone

By on May 30, 2021

Review comment responded on Jun 11, 2021

We appreciate your feedback!

5
Partner Couples

This is a Caribbean hotel.up the hill over looking Charlotte Amalie. Fantastic views! The people are so friendly and helpful. The restaurant was amazing. We will be back soon.

By on Apr 17, 2021

Review comment responded on Apr 17, 2021

We appreciate your feedback and look forward to hosting you again on your next visit back to St Thomas!

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