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Recent guest reviews

One thing I enjoyed about the property was the accessibility to the ferry dock. One thing I disliked about the property was the customer service, the bedding was uncomfortable, and the furniture is extremely disgusting, filled with dust. The toilet leaks, the tub is not sturdy and the freezer has a malfunction.

The hotel was really nice, and the hotel staff were pleasant

In the city. Convenient for getting around, especially to the events related to my trip. It also provides opportunities to sample local restaurants.

I travel to Antigua several times a year for work and always stay at the Heritage. It's location is perfect for me as it is in the center of town and the bay sunsets are beautiful for taking pictures. As for the staff, they are extremely courteous and helpful. I enjoy having conversations with them, they are a perfect example of what customer service is supposed to be. However, I would recommend they update their furnishings, especially the beds and pillows. I always stay in the suites with king size bed and must say it's rather uncomfortable to sleep in.

Hard to find a good place to have breakfast as most businesses open for lunch and dinner. Had dinner at C& C, which was a 2 minutes walk. Great atmosphere, food and staff.

Heritage Quay St. John's Antigua

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • 24-hour business center

Heritage Hotel places you within 3 miles (5 km) of popular attractions like Dickenson Bay Beach and Runaway Bay Beach. This hotel has 47 rooms and welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

All 47 rooms provide balconies, coffee makers, and free bottled water. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Safes, phones, and ironing boards are also available.


Property features

Heritage Hotel features free WiFi in public areas, a conference center, and a 24-hour business center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a computer station, free newspapers, and a terrace.

Room options

Studio, 1 Double Bed

1 Double Bed | Sleeps 2

Executive King, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 2

Suite, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Heritage Hotel

Everyone (4) Family (2)
1
Family Family

One thing I enjoyed about the property was the accessibility to the ferry dock. One thing I disliked about the property was the customer service, the bedding was uncomfortable, and the furniture is extremely disgusting, filled with dust. The toilet leaks, the tub is not sturdy and the freezer has a malfunction.

By on Aug 18, 2019

Review comment responded on Aug 28, 2019

We are sorry to hear of the issues during your stay. We will do our best to improve in all areas. Thank you for choosing the Heritage Hotel.

5
Everyone

The hotel was really nice, and the hotel staff were pleasant

By on Jan 22, 2019

Review comment responded on Jan 30, 2019

Thank you very much for choosing the Heritage Hotel

3
Everyone

In the city. Convenient for getting around, especially to the events related to my trip. It also provides opportunities to sample local restaurants.

By on Nov 30, 2018

4
Everyone

I travel to Antigua several times a year for work and always stay at the Heritage. It's location is perfect for me as it is in the center of town and the bay sunsets are beautiful for taking pictures. As for the staff, they are extremely courteous and helpful. I enjoy having conversations with them, they are a perfect example of what customer service is supposed to be. However, I would recommend they update their furnishings, especially the beds and pillows. I always stay in the suites with king size bed and must say it's rather uncomfortable to sleep in.

By on Nov 8, 2018

Review comment responded on Nov 29, 2018

Thank you for staying with us!

3

walking distance to restaurants and bars.

Everyone

Hard to find a good place to have breakfast as most businesses open for lunch and dinner. Had dinner at C& C, which was a 2 minutes walk. Great atmosphere, food and staff.

By , from New York, NY on Aug 2, 2017

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