I don’t like that there only want you to paid with US dollars for your food even if you have Ec.
One thing I enjoyed about the property was the accessibility to the ferry dock. One thing I disliked about the property was the customer service, the bedding was uncomfortable, and the furniture is extremely disgusting, filled with dust. The toilet leaks, the tub is not sturdy and the freezer has a malfunction.
The hotel was really nice, and the hotel staff were pleasant
In the city. Convenient for getting around, especially to the events related to my trip. It also provides opportunities to sample local restaurants.
I travel to Antigua several times a year for work and always stay at the Heritage. It's location is perfect for me as it is in the center of town and the bay sunsets are beautiful for taking pictures. As for the staff, they are extremely courteous and helpful. I enjoy having conversations with them, they are a perfect example of what customer service is supposed to be. However, I would recommend they update their furnishings, especially the beds and pillows. I always stay in the suites with king size bed and must say it's rather uncomfortable to sleep in.
Hard to find a good place to have breakfast as most businesses open for lunch and dinner. Had dinner at C& C, which was a 2 minutes walk. Great atmosphere, food and staff.
Heritage Hotel places you next to St. John's Harbour and Westerby Memorial. This hotel has 47 rooms and welcomes guests with conveniences like a restaurant, free self parking, and a 24-hour business center.
Enjoy a leisurely bite to eat at Flamboyant, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 7 AM to 10 AM.
TVs come with cable channels, and guests can stay connected with WiFi. Other standard amenities include balconies, coffee makers, and safes.
Heritage Hotel features free WiFi in public areas, meeting rooms, and a conference center. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a microwave in a common area, and a computer station.
I don’t like that there only want you to paid with US dollars for your food even if you have Ec.
One thing I enjoyed about the property was the accessibility to the ferry dock. One thing I disliked about the property was the customer service, the bedding was uncomfortable, and the furniture is extremely disgusting, filled with dust. The toilet leaks, the tub is not sturdy and the freezer has a malfunction.
We are sorry to hear of the issues during your stay. We will do our best to improve in all areas. Thank you for choosing the Heritage Hotel.
The hotel was really nice, and the hotel staff were pleasant
Thank you very much for choosing the Heritage Hotel
In the city. Convenient for getting around, especially to the events related to my trip. It also provides opportunities to sample local restaurants.
I travel to Antigua several times a year for work and always stay at the Heritage. It's location is perfect for me as it is in the center of town and the bay sunsets are beautiful for taking pictures. As for the staff, they are extremely courteous and helpful. I enjoy having conversations with them, they are a perfect example of what customer service is supposed to be. However, I would recommend they update their furnishings, especially the beds and pillows. I always stay in the suites with king size bed and must say it's rather uncomfortable to sleep in.
Thank you for staying with us!
Hard to find a good place to have breakfast as most businesses open for lunch and dinner. Had dinner at C& C, which was a 2 minutes walk. Great atmosphere, food and staff.
Dear Guest, Thank you for your recent feedback. We always like to hear from our guests! This is rather shocking to me. I will investigate and, if true, put an immediate end to this practice. This is NOT a policy supported by Management. Sincerely, Derrick Nicholas