The property needs some updating, especially in the gym. The equipment is old & in poor condition.
Everyone is so nice and the staff was amazing.
My wife and I enjoyed our wonderful Sandal's 6 days- 5 nights vacation. The room was clean, cool and comfortable. Every one of the Sandal employees were friendly, courtesy and helpful. The Restaurant Servers were friendly and Our Housekeeper was excellent, we wished we could have given her a tip, because of Sandal's policy we didn't. One day during our vacation, it's was my wife's birthday, the dinner table and the room were decorated with wonderful flowers. We deeply appreciated these wonderful gestures. We enjoyed the beach, the pool and whirlpool! The food variety was excellent! The live entertainment was excellent too! We highly recommend the all-inclusive Sandal's vacation. The Sea 360 Tour of the Island and the Land Safari Tour of the Island were extra money. Both tours were excellent.
This was our first time at a Sandals resort and we were impressed. All the rooms seemed like they were good. They have many pools with pool bars scattered throughout. No towel cards. No rushing and saving chairs. There are plenty of shaded and unshaded spots. Enough restaurants to eat in a different one every day if you are there a week. Plenty of food and drink and it is great. The people can’t do enough for you. And it is all inclusive. No hidden charges. Even the resort shops are reasonable.
This was our 2nd visit to Sandals in Antigua. I can't say enough about the staff that made the entire experience pleasurable. The food in ALL the restaurants was excellent, the drinks were fantastic, the room clean and quiet... I was skeptical about the price at first, but the overall value for what you get is well worth it. One negative is the beach. The beach is public and the locals trying to sell you things can be very aggressive. I also observed one of the "vendors" named Kenny trying to sell marijuana to guests. Same guy there the previous year. Additionally, the kayaks and paddle boards Sandals has are in disrepair and the employees that check them out to you are not very friendly or helpful.
Very enjoyable would return. The people of Antigua are welcoming.
I cannot say enough about the experience we had at Sandals Antigua. The restaurants were top notch, the staff extremely friendly, helpful, and competent. We hired a taxi from the resort to take us to Nelson's Dockyard to see the historic sights... We ended up touring with him all day and saw things that I've only seen on postcards! Do yourself a favor and take a day to see the island and experience the culture. I know you can find a "cheaper" resort, but Sandals is a great value for the entire experience.
Was a great hotel location with great staff a beautiful veiws
It's a very nice vacation spot for couples only. It's wonderful not to hear noisey kids and crying babies. The whole complex is just beautiful and nicely decorated with plants and flowers. The beach is very clean and it's very close to our room. There are many restaurants catering to your taste buds for each day of the week. Food and drinks are all included in the price of your stay. The staff is very friendly and helpful. We will come back here again someday.
My wife and I loved this resort. It was our first 'Sandals", and will not be our last. Also our first time to Antigua. Plenty of food / restaurant options, great pools, lots of fun people and things to do. Friendly staff.
Went to resort for wedding! Antigua is absolutely Beautiful!
Great place for romance. Location is only 20 minutes from the airport. Beautiful beach and the grounds are picturesque.
What a great resort! From the time we arrived to the time we left, we had a wonderful experience! The friendly staff was always helpful and happy to make our experience the best it could be. The variety of entertainment and food was a surprise, something for everyone. The beach was encredible with its white sand and aqua water! This resort has a great option of staying in a room in the Caribean Grove, which is more secluded and quiet, or to be able to stay in the newer Mediterranean section, which is a high rise, plush accommodation with more action for people who like to have activities available throughout the day! All in all we would definitely come back to this resort!
Awesome experience from start to finish. The food, accommodations, and staff were all fantastic.
Our much needed stress free vacation was terrible. The hotel staff was incompetent, inattentive, argumentative, and unorganized. Upon arriving we never received our meet & greet, the concierge check in was overcrowded and understaffed. The original "upgrade" room was unacceptable and the 2 other options were smelly, with faulty faucet/sink. The third chosen room was nicely upgraded but room bar area was infested with knats & already opened bottles of liquor. Our first night we were locked out of our room due to incompetent staff, and we searched for manager for 40 minutes & he never showed to explain/correct situation. We were limited to eating the covered only food because the uncovered was patrolled by insects. This was our 4th Sandals resort and after this experience we will not stay at a 5th and I strongly recommend that readers choose a different resort because this one is NOT worth it. Do your research and invest elsewhere, it appears that the Sandals chain is missing many links, perhaps they've become to confident over the years. Save Your Money !!
This was the 5th all inclusive hotel we have been to and the first Sandals. The hotel, grounds, and beach are beautiful! I can't get over the beach. The food was good, but we were blown away by food in Cabo San Lucas and Riviera Maya, so we expected more. For some reason any fruit was never ripe..strange. Some tips: Beware of the reservation system!! It is horrible to have to deal with when you pay so much. If you dont get down to the lobby or call at exactly 8:30 am when the reservations open, you wont get in. Plus they only let you book for that day and 48hrs in advance. What a hassle. Also, very few umbrellas and the sun is HOT! If you don't claim pool chairs by 8:00am (the latest) you wont get any, or any in the shade. The staff was ok. Some were very polite, while others got to you when they felt like it. Other places we have been the staff is much more professional and they hustle! Drinks were good and they had lots of fun specialty drinks. All said and done, of course we had a nice time, but we are dying to go back to The Royal in Cancun. Don't know if we will come back here.
Over all a good trip. Food was well prepared and presented; drinks were good,service was great and personel were always friendly. A couple times the servers were a little unhappy, but for the most part all were accommodating. We would go back and more than likely upgrade from our deluxe package to the concierge level or above.
Very average resort hotel that didn't deliver good value. Many, many better choices for all-inclusives.
Employees went out of their way to please you.Too many vendors on the beach constntly approaching you. The restaurants which required reservations were hard to book.Not much to do at night.[...] at main bar were especially nice as was the Phillipine young chef at the sushi bar who made our dining experience a very special one.
Located in Dickenson Bay within a short walk of Dickenson Bay Beach, Sandals Grande Antigua - ALL INCLUSIVE Couples Only is within a mile (2 km) of Runaway Bay Beach. This 373-room, 5-star property has 6 outdoor pools along with a full-service spa and 11 restaurants.
Free buffet breakfast is included with your stay and awaits you each morning. Relish the seafood at Barefoot by the Sea, one of 11 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe.
LED TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Furnished balconies or patios, iPod docks, and sitting areas are also standard.
Guests of Sandals Grande Antigua - ALL INCLUSIVE Couples Only have access to a full-service spa, 6 outdoor pools, and a 24-hour gym. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with concierge services and dry cleaning/laundry. Other amenities at this adults-only property include a sauna, free WiFi in public areas, and an outdoor tennis court.
The property needs some updating, especially in the gym. The equipment is old & in poor condition.
Everyone is so nice and the staff was amazing.
Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Kind regards
My wife and I enjoyed our wonderful Sandal's 6 days- 5 nights vacation. The room was clean, cool and comfortable. Every one of the Sandal employees were friendly, courtesy and helpful. The Restaurant Servers were friendly and Our Housekeeper was excellent, we wished we could have given her a tip, because of Sandal's policy we didn't. One day during our vacation, it's was my wife's birthday, the dinner table and the room were decorated with wonderful flowers. We deeply appreciated these wonderful gestures. We enjoyed the beach, the pool and whirlpool! The food variety was excellent! The live entertainment was excellent too! We highly recommend the all-inclusive Sandal's vacation. The Sea 360 Tour of the Island and the Land Safari Tour of the Island were extra money. Both tours were excellent.
This was our first time at a Sandals resort and we were impressed. All the rooms seemed like they were good. They have many pools with pool bars scattered throughout. No towel cards. No rushing and saving chairs. There are plenty of shaded and unshaded spots. Enough restaurants to eat in a different one every day if you are there a week. Plenty of food and drink and it is great. The people can’t do enough for you. And it is all inclusive. No hidden charges. Even the resort shops are reasonable.
This was our 2nd visit to Sandals in Antigua. I can't say enough about the staff that made the entire experience pleasurable. The food in ALL the restaurants was excellent, the drinks were fantastic, the room clean and quiet... I was skeptical about the price at first, but the overall value for what you get is well worth it. One negative is the beach. The beach is public and the locals trying to sell you things can be very aggressive. I also observed one of the "vendors" named Kenny trying to sell marijuana to guests. Same guy there the previous year. Additionally, the kayaks and paddle boards Sandals has are in disrepair and the employees that check them out to you are not very friendly or helpful.
Very enjoyable would return. The people of Antigua are welcoming.
I cannot say enough about the experience we had at Sandals Antigua. The restaurants were top notch, the staff extremely friendly, helpful, and competent. We hired a taxi from the resort to take us to Nelson's Dockyard to see the historic sights... We ended up touring with him all day and saw things that I've only seen on postcards! Do yourself a favor and take a day to see the island and experience the culture. I know you can find a "cheaper" resort, but Sandals is a great value for the entire experience.
Was a great hotel location with great staff a beautiful veiws
It's a very nice vacation spot for couples only. It's wonderful not to hear noisey kids and crying babies. The whole complex is just beautiful and nicely decorated with plants and flowers. The beach is very clean and it's very close to our room. There are many restaurants catering to your taste buds for each day of the week. Food and drinks are all included in the price of your stay. The staff is very friendly and helpful. We will come back here again someday.
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards