Grand Velas Riviera Maya - All Inclusive

Luxury property on the beach, with 3 outdoor pools

VIP Access

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

On the beach, white sand, free beach shuttle, free beach cabanas

Ambassador Two Bedrooms Family Suite Ocean View | Premium bedding, down comforters, pillowtop beds, free minibar

6 bars/lounges, 3 swim-up bars, 3 poolside bars, 2 beach bars

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Breakfast included
Parking included

Explore the area

Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710

El Camaleón Mayakoba Golf Course
‪7 min drive‬
Playa Xcalacoco
‪9 min drive‬
Tres Rios Ecopark
‪14 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪58 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

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Room options

Grand Class Pool Suite Ocean Front

1378 sq ft
Ocean view
Sleeps 4
1 King Bed OR 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, free minibar

Ambassador Suite Ocean View

Ocean view
Sleeps 4
1 King Bed OR 2 Queen Beds

Zen Grand Two Bedroom Family Suite Nature View

2368 sq ft
Resort view
Sleeps 6
1 King Bed and 2 Queen Beds

Ambassador Pool Suite Ocean View

1270 sq ft
Ocean view
Sleeps 4
1 King Bed

Ambassador Two Bedrooms Family Suite Ocean View

Ocean view
Sleeps 6
1 King Bed and 2 Queen Beds

Nature View Suite - Zen Experience

1184 sq ft
Resort view
Sleeps 4
1 King Bed OR 2 Queen Beds

Nature View Suite with Pool - Zen Experience

Lagoon view
Sleeps 4
1 King Bed OR 2 Queen Beds

About the neighborhood

Playa del Carmen

Grand Velas Riviera Maya - All Inclusive places you 3 mi (4.7 km) from El Camaleón Mayakoba Golf Course. This 539-room, 5-star property has 3 outdoor pools along with indoor private hot tubs and a full-service spa. It's connected to the convention center in central Playa del Carmen, 6.4 mi (10.3 km) from Quinta Avenida, and also 6.4 mi (10.3 km) from Playa del Carmen Main Beach.

What's nearby

El Camaleón Mayakoba Golf Course - 7 min drive - 1.6 miles
Gran Coyote Golf - 8 min drive - 3.1 miles
Playa Xcalacoco - 9 min drive - 2.4 miles
Tres Rios Ecopark - 14 min drive - 5.3 miles
Playa del Carmen Main Beach - 14 min drive - 6.8 miles

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Amaranto - ‬13 min drive
‪Alberca - Pool - ‬13 min drive
‪Privilege Lounge - ‬20 min walk
‪Piano Bar - ‬14 min drive
‪Restaurante Hacienda - ‬11 min drive

About this property

Grand Velas Riviera Maya - All Inclusive

Luxury property on the beach, with 3 outdoor pools

Guests of Grand Velas Riviera Maya - All Inclusive have access to a full-service spa, 3 outdoor pools, and karaoke. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.

65-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include indoor private hot tubs, free minibar items, and balconies.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

SE Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

Languages

English, Portuguese, Spanish

Similar properties

Pool
Breakfast included
All inclusive
Spa

$866 nightly

Jun 29 - Jun 30

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Area shuttle (surcharge)
Free beach shuttle
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to noon
2 beach bars
3 poolside bars
3 swim-up bars
6 bars/lounges
8 restaurants
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Private picnics
Snack bar/deli

Restaurants on site

Cocina de Autor (+12)
Frida
Lucca
Piaf (+12)
Sen Lin

Things to do

18-hole adjacent golf course
3 outdoor pools
Air hockey
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Concerts/live shows
Ecotours
Fitness classes
Foosball table
Free bicycle rentals
Free children's club
Full-service spa
Games
Gym
Hiking/biking trails
Karaoke
Kayaking
Mini golf
Piano
Pilates classes
Playground
Shopping
Table tennis

Family friendly

3 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
In-room crib
In-room sofa bed
Laundry facilities
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Travel crib

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center (94,548 square feet of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

42 treatment rooms
Aromatherapy
Ayurvedic treatments
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator (43 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible pool
Wheelchair-accessible registration desk (47 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 buildings
4 floors
At least 10% of profits reinvested in community and sustainability
Ballroom
Banquet hall
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Local artist showcase
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Single sofa bed

Bathroom

Bathrobes
Bathtub or shower
Children's robes
Designer toiletries
Hair dryer
Jetted bathtub or rainfall showerhead
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

65-inch smart TV with premium cable channels

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 65

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Additional fees apply for connecting/adjoining rooms and are subject to availability.

This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out fee: USD 65 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector and a security system.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Property is also known as

All Inclusive Grand Velas Riviera Maya

Grand Velas All Inclusive

Grand Velas All Inclusive Riviera Maya

Grand Velas Riviera Maya

Grand Velas Riviera Maya All Inclusive Playa del Carmen

Grand Velas Riviera Maya Playa del Carmen

Riviera Maya Grand Velas

Velas Grand Riviera Maya

Velas Riviera Maya

Velas Riviera Maya Inclusive

Grand Velas Riviera Maya All Inclusive Hotel Playa del Carmen

Hotel Grand Velas Riviera Maya - All Inclusive Playa del Carmen

Playa del Carmen Grand Velas Riviera Maya - All Inclusive Hotel

Grand Velas Riviera Maya All Inclusive Playa del Carmen

Hotel Grand Velas Riviera Maya - All Inclusive

Grand Velas Riviera Maya - All Inclusive Playa del Carmen

Grand Velas Riviera Maya All Inclusive Hotel

Grand Velas Riviera Maya All Inclusive

Velas Riviera Maya Inclusive

Frequently asked questions

Are there all-inclusive rates at Grand Velas Riviera Maya - All Inclusive?

Grand Velas Riviera Maya - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and mini golf.

How much does it cost to stay at Grand Velas Riviera Maya - All Inclusive?

As of Jun 16, 2025, prices found for a 1-night stay for 2 adults at Grand Velas Riviera Maya - All Inclusive on Jun 17, 2025 start from $1,269.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Velas Riviera Maya - All Inclusive?

Grand Velas Riviera Maya - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What is there to do around Grand Velas Riviera Maya - All Inclusive?

This property is located in Playa del Carmen, close to Playa del Carmen Main Beach, Quinta Avenida, and Maroma Beach. You'll also find El Camaleón Mayakoba Golf Course and Tres Rios Ecopark within a short drive.

Is there parking available at Grand Velas Riviera Maya - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Grand Velas Riviera Maya - All Inclusive?

SE Spa is the property's spa and services include beach massages, Swedish massages, hydrotherapy, and mud baths.

Does Grand Velas Riviera Maya - All Inclusive feature a casino?

No, Grand Velas Riviera Maya - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Velas Riviera Maya - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What do couples enjoy most about Grand Velas Riviera Maya - All Inclusive?

This beachfront all-inclusive property offers many amenities for couples, including Champagne service as well as 2 beach bars and 3 outdoor pools.

Does Grand Velas Riviera Maya - All Inclusive have a hot tub?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Grand Velas Riviera Maya - All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Velas Riviera Maya - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Does Grand Velas Riviera Maya - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Velas Riviera Maya - All Inclusive.

Are there connecting rooms at Grand Velas Riviera Maya - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

What is the closest airport to Grand Velas Riviera Maya - All Inclusive?

The closest major airport to Grand Velas Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.7 mi away (265 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27 mi away.

Can I book a room with a balcony at Grand Velas Riviera Maya - All Inclusive?

Yes, every guestroom at Grand Velas Riviera Maya - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Grand Velas Riviera Maya - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Grand Velas Riviera Maya - All Inclusive.

Grand Velas Riviera Maya - All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Oldemar, Bloomington

Traveled with partner

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is spectacular; the pools are clean, the gardens are beautiful, and the rooms exceed your expectations. The beach had a lot of seaweed, but they made an effort to keep it clean and enjoyable.

10/10 Excellent

Joe

Traveled with family

Mar 16, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing stay !

Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 7 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family

Mar 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2025

10/10 Excellent

mayra garcia

Mar 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is paradise. Can’t wait to go back.

Stayed 7 nights in Feb 2025

10/10 Excellent

Leysan

Mar 11, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Mar 2025

10/10 Excellent

Claudia

Traveled with partner

Mar 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Top notch service and food! This resort is absolutely beautiful and clean. The spa is a must, it is fabulous! We could not eat at the Michelin Star restaurant which was very disappointing. The earliest reservation was for 9:45pm, which is very late. I wish I would have known to book dinner reservations ahead of time. There was no way to get an earlier reservation the entire week we were there. Everything at this resort was just amazing!

Stayed 7 nights in Mar 2025

10/10 Excellent

Margaret

Traveled with family

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Feb 2025

6/10 Okay

Katherine

Traveled with family

Feb 19, 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Pete

Feb 11, 2025

Stayed 4 nights in Feb 2025

10/10 Excellent

Pearl

Feb 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

10/10 Excellent

Laurence

Traveled with partner

Jan 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

excellent facility in all aspects Superior service and friendliness Wonderful beach

Stayed 4 nights in Jan 2025

10/10 Excellent

Jennifer

Jan 19, 2025

Stayed 7 nights in Jan 2025

2/10 Terrible

Yuriy

Traveled with partner

Jan 16, 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness, staff & service

Great property. Initially I visited Grand Velas in Cabo. That experience was A . This hotel was waaaaaay worse. Room was not super clean when I arrived. sink was dirty. service is terrible. takes forever to receive a waiter. waited as much as 40 minutes during dinner to get food. very slow and inattentive. not going there again. bad experience.

Stayed 5 nights in Jan 2025

10/10 Excellent

Alejandro

Traveled with group, Traveled with family

Jan 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect except for service around pool

Stayed 4 nights in Jan 2025

6/10 Okay

Manolo

Traveled with family

Jan 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Falta de personal y mala atención al cliente

Stayed 7 nights in Dec 2024

10/10 Excellent

Bhupathy

Traveled with family

Dec 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property itself I great. However, the brokered transport from the hotel isn’t very flexible. Our flight was delayed and we had to forgo the entire amount, which was pricey.

Stayed 6 nights in Dec 2024

10/10 Excellent

David

Traveled with family

Dec 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything is amazing here

Stayed 4 nights in Nov 2024

10/10 Excellent

Bing Li, Langley

Dec 15, 2024

Liked: Cleanliness

Stayed 3 nights in Dec 2024

10/10 Excellent

Hussein

Traveled with family and small children

Dec 14, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Amazing resort

Stayed 8 nights in Dec 2024

10/10 Excellent

Anamaria, Washington

Traveled with family

Dec 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our favorite resort in the Cancun/Playa del Carmen area. It is indeed a five star hotel. The service is excellent, the rooms are great, the dining options are fantastic. The beach and pools are wonderful.

Stayed 5 nights in Nov 2024

8/10 Good

evis

Traveled with family

Dec 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Some of the staff is really great some not so much

Stayed 8 nights in Nov 2024

10/10 Excellent

Amber

Traveled with partner

Nov 24, 2024

The service, food and pool/beach areas were exceptional. Everyone was so friendly and welcoming. The food at each a La cart restaurant was delicious. We loved how the Mexican restaurant on site made table side margarita and guacamole. The Michelin star restaurant was a great experience and all of these restaurants were included in the cost. Even the buffet had good food. The resort was right on the beach which was cleaned and raked everyday. The property had serval infinity pools that were gorgeous. We left talking about when we can plan to come back again.

Stayed 3 nights in Nov 2024