Grand Velas Riviera Maya - All Inclusive

All-inclusive property with 8 restaurants connected to the convention center in Playa del Carmen

VIP Access

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

3 outdoor pools, pool umbrellas, sun loungers

Couples treatment rooms, sauna, hot tub, steam room, body treatments

8 restaurants, dinner served, Fusion cuisine

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Breakfast included
Housekeeping

Explore the area

Carretera Cancún-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, QROO, 77710

Place, El Camaleón Mayakoba Golf Course
‪7 min drive‬
Place, Playa Xcalacoco
‪12 min drive‬
Place, Tres Rios Ecopark
‪15 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪63 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for Rewards members

Learn more about VIP Access

Room options

Nature View Suite - Zen Experience

Excellent

1184 sq ft
1 bedroom
Resort view
Sleeps 4
1 King Bed OR 2 Queen Beds

Nature View Suite with Pool - Zen Experience

Exceptional

1184 sq ft
Lagoon view
Sleeps 4
1 King Bed OR 2 Queen Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Ambassador Suite Ocean View

Exceptional

1270 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed OR 2 Queen Beds

Grand Class Pool Suite Ocean Front

Exceptional

1377 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed OR 2 Twin Beds

Ambassador Pool Suite Ocean View

1270 sq ft
1 bedroom
Ocean view
Sleeps 4
1 King Bed

Zen Grand Two Bedroom Family Suite Nature View

Exceptional

2368 sq ft
2 bedrooms
Resort view
Sleeps 6
1 King Bed and 2 Queen Beds

Ambassador Two Bedrooms Family Suite Ocean View

2540 sq ft
2 bedrooms
Ocean view
Sleeps 6
1 King Bed and 2 Queen Beds

About the neighborhood

Playa del Carmen

Grand Velas Riviera Maya - All Inclusive places you 3 mi (4.7 km) from El Camaleón Mayakoba Golf Course. This 539-room, 5-star property has 3 outdoor pools along with indoor private hot tubs and a full-service spa. It's connected to the convention center in central Playa del Carmen, 6.4 mi (10.3 km) from Playa del Carmen Main Beach, and also 7.2 mi (11.5 km) from Maroma Beach.

What's nearby

El Camaleón Mayakoba Golf Course - 7 min drive - 1.6 miles
Gran Coyote Golf - 9 min drive - 3.1 miles
Playa Xcalacoco - 12 min drive - 2.4 miles
Tres Rios Ecopark - 15 min drive - 5.0 miles
Playa del Carmen Main Beach - 19 min drive - 6.8 miles

Getting around

Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

‪Amaranto - ‬13 min drive
‪Restaurante Hacienda - ‬12 min drive
‪El Beso Pool Bar - ‬13 min drive
‪Privilege Lounge - ‬20 min walk
‪Snack Riviera - ‬13 min drive

About this property

Grand Velas Riviera Maya - All Inclusive

All-inclusive property with 8 restaurants connected to the convention center in Playa del Carmen

Guests of Grand Velas Riviera Maya - All Inclusive have access to a full-service spa, 3 outdoor pools, and karaoke. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this all-inclusive property include a children's pool, a gym, and free WiFi in public areas.

65-inch Smart TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include indoor private hot tubs, free minibar items, and balconies.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

SE Spa has 42 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

Similar properties

Pool
Breakfast included
All inclusive
Spa

$844 nightly

Nov 10 - Nov 11

Total with taxes and fees

Pool
All inclusive
Spa
Free airport shuttle

$534 nightly

Nov 5 - Nov 6

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Area shuttle (surcharge)
Free beach shuttle
Limo/town car service
Free self parking on site
Free valet parking on site

Food and drink

Free buffet breakfast available daily 7:00 AM to noon
2 beach bars
3 poolside bars
3 swim-up bars
6 bars/lounges
8 restaurants
A coffee shop/cafe
Couples/private dining
Free daily manager's reception
Private picnics
Snack bar/deli

Restaurants on site

Cocina de Autor (+12)
Frida
Lucca
Piaf (+12)
Sen Lin

Things to do

18-hole adjacent golf course
3 outdoor pools
Air hockey
Arcade/game room
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Concerts/live shows
Ecotours
Fitness classes
Foosball table
Free bicycle rentals
Free children's club
Full-service spa
Games
Gym
Hiking/biking trails
Karaoke
Kayaking
Mini golf
Piano
Pilates classes
Playground
Shopping
Table tennis

Family friendly

3 outdoor pools
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
In-room babysitting (surcharge)
In-room crib
In-room sofa bed
Laundry facilities
Mini golf
Playground
Snack bar/deli
Travel crib

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Computer station
Conference center (94,548 square feet of space)
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Garden
On the beach
Picnic area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

42 treatment rooms
Aromatherapy
Ayurvedic treatments
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator (43 inch wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible pool
Wheelchair-accessible registration desk (47 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 buildings
4 floors
At least 10% of profits reinvested in community and sustainability
Ballroom
Banquet hall
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Local artist showcase
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding
Single sofa bed

Bathroom

Bathrobes
Bathtub or shower
Children's robes
Designer toiletries
Hair dryer
Jetted bathtub or rainfall showerhead
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

65-inch smart TV with premium cable channels

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Desk
Desk chair
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: USD 65

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Additional fees apply for connecting/adjoining rooms and are subject to availability.

This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out fee: USD 65 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector and a security system.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the property at the phone number listed on your booking confirmation.
A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
No rollaway or extra beds are available.

Property is also known as

All Inclusive Grand Velas Riviera Maya

Grand Velas All Inclusive

Grand Velas All Inclusive Riviera Maya

Grand Velas Riviera Maya

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Grand Velas Riviera Maya Playa del Carmen

Riviera Maya Grand Velas

Velas Grand Riviera Maya

Velas Riviera Maya

Velas Riviera Maya Inclusive

Grand Velas Riviera Maya All Inclusive Hotel Playa del Carmen

Hotel Grand Velas Riviera Maya - All Inclusive Playa del Carmen

Playa del Carmen Grand Velas Riviera Maya - All Inclusive Hotel

Grand Velas Riviera Maya All Inclusive Playa del Carmen

Hotel Grand Velas Riviera Maya - All Inclusive

Grand Velas Riviera Maya - All Inclusive Playa del Carmen

Grand Velas Riviera Maya All Inclusive Hotel

Grand Velas Riviera Maya All Inclusive

Velas Riviera Maya Inclusive

Frequently asked questions

Are there all-inclusive rates at Grand Velas Riviera Maya - All Inclusive?

Grand Velas Riviera Maya - All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and mini golf.

How much does it cost to stay at Grand Velas Riviera Maya - All Inclusive?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Grand Velas Riviera Maya - All Inclusive on Nov 3, 2025 start from $1,269.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Grand Velas Riviera Maya - All Inclusive?

Grand Velas Riviera Maya - All Inclusive offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What is there to do around Grand Velas Riviera Maya - All Inclusive?

This property is located in Playa del Carmen, close to Playa del Carmen Main Beach, Maroma Beach, and El Camaleón Mayakoba Golf Course. You'll also find Tres Rios Ecopark and Gran Coyote Golf within a short drive.

Is there parking available at Grand Velas Riviera Maya - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property.

Is a spa located at Grand Velas Riviera Maya - All Inclusive?

SE Spa is the property's spa and services include Swedish massages, Thai massages, couples treatments, and aromatherapy.

Does Grand Velas Riviera Maya - All Inclusive feature a casino?

No, Grand Velas Riviera Maya - All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Velas Riviera Maya - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Grand Velas Riviera Maya - All Inclusive?

This beachfront all-inclusive property offers many amenities for couples, including Champagne service as well as 2 beach bars and 3 outdoor pools.

Does Grand Velas Riviera Maya - All Inclusive have a hot tub?

Yes, this all-inclusive property features private indoor spa tubs in all guestrooms.

Does Grand Velas Riviera Maya - All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Velas Riviera Maya - All Inclusive has 8 restaurants, and serves free buffet breakfast each morning.

Does Grand Velas Riviera Maya - All Inclusive allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Velas Riviera Maya - All Inclusive.

Does Grand Velas Riviera Maya - All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

What is the closest airport to Grand Velas Riviera Maya - All Inclusive?

The closest major airport to Grand Velas Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 26.7 mi away (265 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is around 27 mi away.

Are there rooms with balconies at Grand Velas Riviera Maya - All Inclusive?

Yes, every guestroom at Grand Velas Riviera Maya - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Grand Velas Riviera Maya - All Inclusive offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Grand Velas Riviera Maya - All Inclusive.