The St. Regis Singapore5.0 out of 5.0
Recent guest reviews
From the moment we arrived, we could feel the luxury and professionalism at every level. We had a wonderful, comfortable room (with a butler!) that included a great view of the city. The morning breakfast buffet was fantastic with personalized service from the waitstaff. We had a great time at this hotel with just the correct amount of help from its very professional staff that was willing to assist us at every level (one of our suitcases was misplaced by the airline, and the hotel staff did all the work to locate the suitcase and even called us at a restaurant down the street where we were eating to tell us the suitcase would be waiting in our room when we were finished with dinner). Now that's the way a hotel should treat its guests!
My third visit to The St Regis and just as good as my previous two visits. Hotel is still spotlessly clean and the staff are all very efficient and friendly. We stayed for seven nights over the busy formula one period. We had breakfast each morning in Brasserie Les Saveurs, lunch in LaBrezza and the odd treat from La Patisserie! Each one offering a high quality of food and beverages. Made use of the spa and facilities twice during our stay. Treatments were really good and the staff offered a high quality service. This has now become my hotel of choice whenever I visit Singapore.
Stayed here with my daughter in October. The doorman were very helpful & always had lovely smiles on there faces & made you feel welcome. First impressions of the room was very badly stained carpet not good for a 5 star hotel. We had complementary breakfast included in our package.The first morning we arrived at breakfast at 9.30 due to a late night the previous night. Only to be told very rudely that breakfast finishes at 10.30. The wait staff were hovering over our table waiting to take our plates. I found the staff to be very rude never talking to you just pointing at the plate to see if you are finished. We found it very disturbing and not a nice experiance. Went down the next day at 8.00 and found the samething neverless to say we didn't go down the third day opting for starbucks instead. I would never stay at St Regis again not good value or sevice for your money.
This was about our third stay here. From the time you exit taxi till your butler Introduces themselves at your room the High service standards never stop.. Well designed rooms and amenities . There are several restaurants of very high quality and worth a visit not ordinary Hotel food. Breakfast Buffet is one of the best any Hotel provides.
We are stay 1 night for celebrate our 1st anniversary ... A warm welcome from the staff and surprisedly hotel sending us a cake as a complimentary for our special day. The breakfast was awesome and just walk 10 mins to orchard shopping mall. Very impressive and will definitely go back again.
I stayed at St Regis for four nights and really enjoy the spaceship room and service. Location is great 10 mins walking distance to shopping district and five mins to supermarket. I will definitely come stay again
We pass by hotel. And went in for a coffee with my wife. Was impressed by warm service of the staff and thank you Vincent and Alexandru for your Professionalism. We will be back for dinner soon! Best coffee in town as well 😋
The St. Regis is one of the newer properties in Singapore. Conveniently located at the west-end of Orchard Road, its within walking distance to the shops and businesses located there. On this trip, the service started upon my arrival to Changi airport. Having arranged a hotel car to pick me up, the staff member was waiting upon my exit from customs. He escorted me to a nearby dedicated limousine pickup location and my car arrived a moment later. The driver was courteous and got us to the hotel quickly. Check-in was efficient. As a Starwood Platinum member, the staff explained the benefits to me. As with other St Regis properties I have stayed at, the Singapore location does NOT offer any sort of executive lounge (unfortunately!)...they did offer free cocktails in the Astor Bar (an upscale bar with live music), from 6-10pm...which is generous. The rooms are decorated in what I call "Classic Modern". All the modern features, plenty of charging points, etc but the decor is classically styled. A comfortable chair and lounge complement the king bed. There's no nespresso machine but they do offer french press coffee in the room, or they offer coffee and tea through their "butler" service. (As I have mentioned in other reviews of St Regis, I'm still not clear what the Butler service offers that is different from any other hotel but that's a discussion for another day). The breakfast is great, offered in their french restaurant. A wide selection of breads, pastries, as well as indian and chinese offerings. You may also order various egg dishes from the waiter who will arrange those to be cooked to order. All in all, one of the better breakfast offerings I have encountered (the #1 being the Mandarin Oriental, Geneva). The Astor bar is a happening bar, and was busy from early evening to late. Live music and a great selection of whiskeys and cocktails make it a great place for a pre- or post-dinner drink or for a casual business outing. The Japanese restaurant at the hotel, Shinji By Kanesaka, is amazing. If you savor high-end japanese, this is a must-visit. It's not inexpensive, but for the quality and service it is worth every dollar. Note, the restaurant, although located inside the St Regis, is a separately operated location. Check out was efficient and they had me on my way back to the airport. There are many top-flight hotels in Singapore but the St Regis is certainly one you should consider if you're seeking a true 5-star experience.
As a New Yorker who lives a few blocks way from a St. Regis and having stayed at many 5 star resorts I'd say its good but needs improvement. The property itself, lobby, rooms, hallways, breakfast area, pool, spa, etc are great. Beautifully done, designed, clean and pristine. The service however needs ALOT of work. Our 24hr butler was not available or unresponsive. The automatic window shades didn't quite work. The room service ordered at night didn't come for a while and only after a few more calls did it arrive. Flavor and taste were mediocre. The breakfast didn't impress at all. Presentation and variety was great. The taste, very bland. Can definitely improve on the quality of the food as well Service for a St regis is quite bad All in all, Great location, great property and rooms. Dont expect great meals or great service
I’m back to the St Regis for my second stay after being here a week and a half last month. What a fantastic hotel! The rooms are beautiful, the pool is gorgeous, the Astor bar is great and the rest of the hotel is just as nice - as you might expect. The breakfast is the best I have ever seen or eaten. But it’s the service and the people that make the experience so amazing. From Shah, Chris, Barak (one of the nicest people I’ve ever met) and the others that greet you with a smile and kind word out front to the butler staff that take great care of you (Priscilla is fabulous!), to Matthias the Manager who is both so friendly and professional, to Lorna with her sweet smile in the Astor bar to the rest of the team at the front desk, concierge station and the rest, you couldn’t find a better team to help you make your stay unforgettable. And I’m here on business and am only here early in the morning and late at night - wish I got to spend more time here! And whatever you do, be sure to spend some time in the bar in the evening listening to Ron play the piano and sing - and if you’re lucky you may even get to see him dance a little - he’s incredible (and very nice as well)! Thank you St Regis team!
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 2194 reviews