The St. Regis Singapore5.0 out of 5.0
Recent guest reviews
Came for for a business trip and stayed here. Have not stayed here for quite a long time. The customer service and the pleasure of staying in this hotel has not changed. When you walk in the reception is on the left, and there are only three check-in counters as tables. I think they could probably add another one because the wait was quite a long one for me, but overall it was acceptable. The hotel is relatively old, but the rooms are still very well kept and the views are good and the hotel service is excellent. The breakfast area is rather small, but we we're still able to get a seating after about a 10 minute wait. Overall, the experience was very good and I will definitely come back again!
Excellent dining experiences with Yan Ting at St Regis yesterday evening. Great good and excellent service from the crew especially from the Person in Charge for the night. The whole night has been ensured i enjoyed the recommendated food
It is always a delight to stay at St Regis, Singapore. The service standard is excellent and consistent to say the least. Kudos to the butler and concierge service as they are always courteous and adds a personal touch when they greet you by name. I've stayed in my fair share of hotels in Singapore and have to say that St Regis offers one of the best breakfast buffets in town (making it a tad bit difficult to continue on with the canapes offered during the evening soiree). My previous stays had me leaving behind a couple of clothing items and upon contact with the team, they were all hands on deck from locating the items, having them packed and even offered to arrange for a courier service which was just above and beyond. Well done St Regis, I couldn't have asked for a more pleasant stay.
There are many St Regis hotels that I have stayed at over the years but the St Regis Singapore definitely takes the cake. From the moment i walked in I was treated like royalty and on a first name basis. From the service to the wonderful food provided within the hotel i would find it hard to stay anywhere else in Singapore. Although people have different tastes on what they are looking for in a hotel (Nightlife, Luxury, Peace and Tranquility) I would recommend this hotel to anyone looking to stay within walking distance of wonderful local attractions and someone looking to unwind and even get a little work done here and there by the pool. The rooms and layouts are amazing, the staff is over the top and Ron (the dancing piano man at Astor bar) is all the entertainment you will need to close down the night. I would recommend this hotel to anyone looking for top service, experienced concierge and location.
Your staff has gone above and beyond. Our flight arrived very early in Singapore. We reach your hotel at 7am, check in time is not until 3pm. I had to do some urgent work, and your front office staff, Sophie (if I am not mistaken her name) helped us and let us use the conference room so I can finish my presentation. She also managed to get a room ready earlier than the expected check in time so we don't have to wait too long. After checking out, I left my wallet in the room and I was already at the airport. When I called the hotel, received by the front desk, Shalilah (apologies if I misheard or misspelled) She managed to get lost and found to retrieve my wallet and your concierge Raja (hopefully I got the name correct), organised taxi to deliver the wallet. Within 30 minutes I got my wallet back. The concierge and front desk also diligently keep me up to date via phone call. I am very impress with your staff and their willingness to go above and beyond, from assisting me with early check in to rushed the wallet to the airport. I never had staff hotel being so accomodating and professional. There are a lot of nice luxury hotels, but rarely with excellent staff like yours. I can't praise them enough for their service. They are exceeding my expectation, glad that I stayed there for my short visit.
I've only stayed here when in Singapore over the years ever since the hotel opened. This time I thought the service unfriendly and bordering on rude starting from check in right up to manager level. They don't even try to make you feel welcome here. I don't understand the attitude or the lack of assistance with even the most standard requests. It was a shock to me and I will not stay here again
From the moment you arrive you get treated as a VIP. The hotel felt like an oasis of relaxation in the middle of a busy and vibrant city like Singapore. Located close enough to busy shopping malls and close to the Botanical Gardens, it actually felt very quiet. Decor is a mix of modern and old world elegance with extremely comfortable beds, world class linens and some of fanciest bathrooms I've seen in hotels (only fancier I've experienced were the bathrooms at the Gritti Palace in Venice). My only complaint was the difficulty in understand the high tech light/room/drapery controls, might me a normal thing in Singapore. Breakfast was top notch. Pool setting was also great, had attached restaurant on the pool deck plus beautiful spa facilities.
The hotel is a beautiful 5 ***** jewel in one of the most exclusive areas of Singapore close to the diplomatic residential area and off of Orchard Road close the world famous Singapore botanical gardens an obligated visit you should include in your itinerary.The architecture of the hotel is magnificent contemporary and with beautiful classic and modern decor a spa gym and an infinity pool that takes our breath away needed to do some are workout wow what facilities also needed to have some desk job ready the service center with a butler rushed to help me complete my job while serving me coffe and cake. Rooms are spacious and beautifully decored the spa also with a deep tub and separated cristal door shower outstanding on summmary a piece of heaven in a magnificent beautiful city.
What a great hotel this was. From the minute we registered to the final taxi ride to the airport, it was an amazing experince. Staff could not do enough, concierge went beyond the call of duty, breakfasts great. Location is also very convenient to shopping on Orchard Rd and the Botanical Gardens.
I stayed at St, Regis for 3-days in Feb 2017 and 5-days in Apr 2017. Both of my stays at this hotel are very pleasant. Hotel is located at a convenient location with easy access to most of the places of interest. These facilities are well maintained, rooms are comfortable and service staff are exceptional
Located in Orchard Road, The St. Regis Singapore is within a mile (2 km) of popular sights such as National Orchid Garden and Singapore Botanic Gardens. This 299-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center. Located in central Singapore, the hotel is also near Chinatown Heritage Center and National Museum of Singapore.
Have a drink at the bar or enjoy dining at one of 4 onsite restaurants like Brasserie Les Saveurs, which specializes in French cuisine and serves breakfast, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.
All 299 air-conditioned rooms feature iPod docks, free minibar items, and coffee makers. Guests can expect 40-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are other standard amenities.
The St. Regis Singapore features a full-service spa, an outdoor pool, and a 24-hour fitness center. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and an indoor tennis court.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 2019 reviews