The St. Regis Singapore5.0 out of 5.0
Recent guest reviews
the spa at the St. Regis is excellent for sure but what makes this spa special is Robin the masseur and Stephanie the manager. Best massage with intuitive hands and a manager who was smart enough to re-locate someone all the way from Doha. They aim to please and after seeing an osteopath twice back home I was still not over my sciatica... until today! Robin knows anatomy for sure and gives the most amazing massage. The staff at the spa are excellent and you feel incredibly welcome.
I returned to the St Regis having stayed there earlier in 2017 also. We booked an Astor suite and loved the stay. Every aspect was excellent: a spacious and well appointed room, good quality breakfast and great location. Every morning we would take the short walk to the Botanic Gardens which was great. Thanks to the management for looking after us as they had promised to do following my last review. See you again!
My family and I checked into the St Regis Singapore on Tuesday 26th December and checked out on 29th December 2017. We were excited as we had heard so much about the St Regis 6 star reputation. We have had the very good fortune of experiencing the hospitality of highly rated establishments through our membership of Marriott Vacation Club, and so were in a position to compare. The St Regis Singapore, unfortunately, fell way short of our expectation of what a 6 star hotel should be like. Allow me to list the occasions that disappointed us. When we checked in on the 26th, we were told Room 1014 was ready but Room 1013 had a defect. We were told that we could rest in Room 1014 first and the key for 1014 would be brought up to us by 5.30 pm, once the defect was repaired. We do not know what the defect was, but the stay in Room 1013 throughout the 3 nights was uneventful. We went out about 7 pm and returned at 10 pm. We went to enquire at the check in counter why we did not have the key to Room 1013. The key had been ready, but the staff must have overlooked that part of informing us or bringing the key to us. We only got the key after 10 pm! That same night, we experienced a problem with of Room 1014, which was the real shocker. The bedside light control switches nearer to the windows broke down at about midnight. Some lights were not working. Earlier, after checking in, these switches seemed to be working fine, as we could raise and drop the curtains. I informed the front desk and some maintenance people came but tried in vain to repair the fault. But what was most disruptive was that the only light that was turned on was a reading downlight that could not be turned off. This made sleeping impossible, as this downlight was shining straight into my face! I complained at the front desk and we were given another room, Room 1015, which we used in the rest of the stay. We had access to Brasserie Les Saveurs for breakfast all three mornings. The quality of food we had no grouses, but the waiting staff were quite forgetful. Orders had to be repeated often. Some orders came, but there was one morning we left without bothering to pursue the order. There is only so many times that we can waste our breath over a breakfast item. It is not worth it. The butler service was also a letdown. Perhaps I would not comment on this but for the hotel promoting it ever so enthusiastically as the epitome of quality. I used it on a couple of occasions, but I had to call several times each time before anyone answered the call. Not everything about the hotel was below expectation. The location of the hotel is very convenient. We found the other parts of hotel were fine. The concierge and porters did fine jobs. It is just the areas described above that we found unsatisfactory.
I stay there for business regularly. The building is great, the rooms large and pleasant, the food amazing in particular the dinner buffet: out of this world. The service is very good and for frequent travelers very personal. The only downside for me is location as it is quite far from the business center. My recommendation: stay there, you will not regret it.
From the moment we arrived, we could feel the luxury and professionalism at every level. We had a wonderful, comfortable room that included a great view of the city. The morning breakfast buffet was fantastic with personalized service from the waitstaff. The breakfast was awesome and just walk 10 mins to orchard shopping mall. Very impressive and will definitely go back again.
I Arrived from the St. Regis and was very tired. Beautiful hotel, excellent room and amenities. Room actually is at the top end. Big, super clean and comfortable. Bedding made you fall asleep. Shade was broken in front of the tub. Bathroom, other than that was simply outstanding. Made use of the spa and facilities twice during our stay. Treatments were really good and the staff offered a high quality service.
I have been staying at this ( used to be fantastic property) at least 4 times a year for 3 years. In this time, I have seen it decline to what I would now call an average hotel and certainly not value for money. I am a platinum SPG and centurian Amex card holder and a super club member - these three high level memberships bring nothing anymore. After arriving at the hotel at 1230 pm our room was not ready till 6pm - despite repeated requests for accomodation we were not even offered a discount. The SPG platinum drinks now consist of 1 drink and small canapé - today’s contained bacon which I don’t eat - when asked if there was an alternative the waitress shrugged at me said no and left the table. The breakfast has been down sized by half and now looks like a 3 star buffet - I didn’t bother staying - deciding to have breakfast in the lounge instead. When asking to speak to the general manager - I was told that there is no general manager at present employed - you can tell. Will not be staying here again ever - I only hope that the St Regis in Bangkok next week is better or I will be avoiding st Regis full stop
This was a surprise treat for my Wife for our 2nd wedding anniversary. Stayed for 2 nights. A butler was supposed to be assigned but till this very day we have never met him/ her. Room and bathroom is beautifully appointed in a classic style and both are large by Singapore standards. The bed was comfy and great for a good nights sleep. On the first day the main restaurant was full so we were seated at the poolside restaurant where it felt like breakfast options were limited compared to the main restaurant. Chef is friendly and makes rounds but most staff seem untrained and do not display basic courtesy expected of a 6* hotel. We have dined at the main restaurant during Sunday brunch and can say there was a lot left to be desired there as well. The manager is young and seems extremely inexperienced. The older wait staff are very professional. OK stay but having heard such rave reviews about the St Regis, we checked out pretty underwhelmed by the service, and the fact that there were no personal touches for this special occasion.
This hotel is lovely. The staff is extremely attentive. Upon check in (which was very late in the evening) was wonderful. I barely had to speak - handed over a credit card and we were good to go. There was some chocolates and other treats waiting for me. There was also a knock on the door, and the butler told me about the community, made a pot of hot tea and let me know that Singapore is a great city. I didn't know that the hotel had a spa - if I ever make it that way, I'll check it out. My room was super duper clean and the food was OK. I didn't spend much time eating in, but the tea time is a must-visit activity. There was a birthday party in the main dining room. The people watching was amazing - folks dressed to the nines. There was also a hidden Asian restaurant in the hotel. It seemed like something out of a Bond movie. It was off to the side and had a private entrance. It was pricey and I didn't eat there, but the vibe was so cool. The hotel is within walking distance to a huge luxury brands shopping district. Also, there is a small kiosk - like a 7 Eleven on your way to the mall and you can get your SIM cards from here. All in all, I'd stay here again!
The hotel is still beautifully appointed but certainly smell like an old world hotel. Not sure if his property now justifies the price and the hype. Several things went not quite right in our first night: 1. Requested for both beds to be turned down but only one was done. We booked and checked in for two so no excuse there. Minor but annoying. 2. The lighting system was so confusing we had to look for someone to explain. Old style design, confusing names, useless combinations. Think simple people! 3. No one answered Butler Services, no one answered Concierge Desk, no one answered Operator. I had to go down to the Reception to request for someone to come to explain the light. 4. Check in was the longest I’ve experienced for a while and I can claim that I’ve stayed in many SPG hotels to be able to compare. As a Life Platinum for many years I’m still staying over 100 nights a year only at SPG hotels. Very disappointing first night and hope things will get better.
- Close to National Orchid Garden and Singapore Botanic Gardens
- Free WiFi and wired Internet in rooms and public areas
- Free valet and self parking
- Onsite dining
Located in Orchard, The St. Regis Singapore is within a mile (2 km) of popular sights such as National Orchid Garden and Singapore Botanic Gardens. This 299-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center. Located in central Singapore, the hotel is also near Chinatown Heritage Center and National Museum of Singapore.
Have a drink at the bar or enjoy dining at one of 4 onsite restaurants like Brasserie Les Saveurs, which specializes in French cuisine and serves breakfast, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
All 299 air-conditioned rooms feature iPod docks, minibars, and coffee makers. Guests can expect 40-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are other standard amenities.
The St. Regis Singapore features a full-service spa, an outdoor pool, and a 24-hour fitness center. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and an indoor tennis court.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 2232 reviews