Surprised that this hotel bares the Shangri-La name. It was not as expected being a 5 star resort. The resort could use a renovation, as rooms appear quite old and outdated. The shower was quite small, despite paying for a room upgrade. The mini-bar in the room was lacking, only including a few juices and sodas. It was surprising to not see it fully stocked with an assortment of drinks despite the large size of the refrigerator. A long dark hair was found on my toothbrush after housekeeping left the room. Checkout lines were long. Only one showroom is available. Breakfast seemed a bit unorganized. There were many people not in an organized line when getting food. The jacuzzi was not warm, it was the same temperature as the pool. The jets were not powerful. The pool closes early, at 9:00 pm. Overall it was a nice stay, but more was expected given the price and being a Shangri-La resort.
This is a HUGE resort. At times overwhelmingly over crowded (weekends). The elevators are simply not enough to handle the weekend crowd. The breakfast service is fantastic yet also over crowded and too busy for the number of people. This is NOT a place for a relaxing quiet and low key vacation. The customer service is superb and the location could not be better or more convenient to transportation and other island activities. Hotel restaurants and surrounding eateries are tremendously over priced but probably to be expected. If you don't like screaming small children running around, don't book this hotel.
Room was small and smelly and price was so high. Overall experience was so bad
Shangri-La Rasa Sentosa, Singapore (SG Clean) places you 1.1 mi (1.8 km) from Universal Studios Singapore. This 454-room, 5-star resort has 2 outdoor pools along with a full-service spa and 4 restaurants.
Enjoy a drink at the bar or relish the international cuisine at Silver Shell Cafe, one of 4 onsite restaurants, which serves breakfast, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Guests can expect 40-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Electric kettles, ceiling fans, and safes are other standard amenities.
Guests of Shangri-La Rasa Sentosa, Singapore (SG Clean) have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a 24-hour gym, a steam room, and free WiFi in public areas.
Surprised that this hotel bares the Shangri-La name. It was not as expected being a 5 star resort. The resort could use a renovation, as rooms appear quite old and outdated. The shower was quite small, despite paying for a room upgrade. The mini-bar in the room was lacking, only including a few juices and sodas. It was surprising to not see it fully stocked with an assortment of drinks despite the large size of the refrigerator. A long dark hair was found on my toothbrush after housekeeping left the room. Checkout lines were long. Only one showroom is available. Breakfast seemed a bit unorganized. There were many people not in an organized line when getting food. The jacuzzi was not warm, it was the same temperature as the pool. The jets were not powerful. The pool closes early, at 9:00 pm. Overall it was a nice stay, but more was expected given the price and being a Shangri-La resort.
This is a HUGE resort. At times overwhelmingly over crowded (weekends). The elevators are simply not enough to handle the weekend crowd. The breakfast service is fantastic yet also over crowded and too busy for the number of people. This is NOT a place for a relaxing quiet and low key vacation. The customer service is superb and the location could not be better or more convenient to transportation and other island activities. Hotel restaurants and surrounding eateries are tremendously over priced but probably to be expected. If you don't like screaming small children running around, don't book this hotel.
Room was small and smelly and price was so high. Overall experience was so bad
