InterContinental Dubai Festival City by IHG

5.0 star property
Luxury Dubai hotel connected to the convention center, steps from Dubai Festival City Mall

Choose dates to view prices

Photo gallery for InterContinental Dubai Festival City by IHG

4 restaurants, breakfast, lunch, dinner served; international cuisine
Creator video - submitted by Виктор's Travel Shop
Property amenity
2 bars/lounges, poolside bar
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Crescent Drive, Dubai Festival City, Dubai, 45777
  • Place, Festival Center
    ‪3 min walk‬
  • Place, Dubai Festival City Mall
    ‪3 min walk‬
  • Place, Dubai Creek
    ‪9 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪5 min drive‬

Room options

Signature Suite, Club Lounge Access (Creek View)

8.0 out of 10
Very good
(1 review)
  • 1032 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Classic Room

9.2 out of 10
Wonderful
(11 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 Twin Bed

Suite, 1 Bedroom

  • 961 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Classic Room, 1 King Bed (Burj Khalifa View)

10.0 out of 10
Exceptional
(2 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms, Club Lounge Access

  • 1779 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

Suite, 2 Bedrooms (Diplomatic)

  • 1886 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed

Royal Suite

  • 2135 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed (Waterfront View)

9.2 out of 10
Wonderful
(11 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

Classic Room, 2 Twin Beds (Waterfront View)

9.4 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Club Lounge Access

  • 961 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

Presidential Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 1459 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

You may also like

About the neighborhood

Dubai

Located in Dubai Festival City, InterContinental Dubai Festival City by IHG is adjacent to Dubai Festival City Mall. This 508-room, 5-star hotel welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Dubai, and a short drive from Dubai World Trade Centre and Dubai Creek.

What's nearby

  • Festival Center - 3 min walk - 0.2 miles
  • Dubai Festival City Mall - 3 min walk - 0.2 miles
  • Dubai Creek - 9 min walk - 0.5 miles
  • Dubai Mall - 8 min drive - 6.4 miles
  • Burj Khalifa - 9 min drive - 7.0 miles

Getting around

  • GGICO Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • ‪Caffè Nero - ‬8 min walk
  • ‪Magnolia Bakery - ‬8 min walk
  • ‪Extreme Shawarma - ‬8 min walk
  • ‪Choco Lovers - ‬2 min walk
  • ‪Katrina Coffee & Cakes - ‬7 min walk

About this property

InterContinental Dubai Festival City by IHG

Luxury Dubai hotel connected to the convention center, steps from Dubai Festival City Mall
At InterContinental Dubai Festival City by IHG, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect 37-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and free newspapers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: AED 145 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anise
  • Choix by Pierre Gagnaire
  • Karam Al Bahr
  • Pierre's Bistro and Bar
  • Vista Bar & Terrace

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (45,747 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 145 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City by IHG Hotel
InterContinental Dubai Festival City by IHG Dubai
InterContinental Dubai Festival City an IHG Hotel
InterContinental Dubai Festival City by IHG Hotel Dubai

Frequently asked questions

What can I see within easy reach of InterContinental Dubai Festival City by IHG?

This hotel is situated in Dubai Festival City within a short 2-minute walk of Dubai Festival City Mall and also 12 minutes on foot from Dubai Creek. You'll also find City Centre Deira and Deira Clocktower within a short drive.

How much does it cost to stay at InterContinental Dubai Festival City by IHG?

As of Dec 23, 2025, prices found for a 1-night stay for 2 adults at InterContinental Dubai Festival City by IHG on Jan 4, 2026 start from $191.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at InterContinental Dubai Festival City by IHG?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at InterContinental Dubai Festival City by IHG?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, body wraps, and couples treatments.

Does InterContinental Dubai Festival City by IHG have a casino?

No, InterContinental Dubai Festival City by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Dubai Festival City by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

What amenities will couples enjoy at InterContinental Dubai Festival City by IHG?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Does InterContinental Dubai Festival City by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does InterContinental Dubai Festival City by IHG have a restaurant that serves breakfast?

Yes, InterContinental Dubai Festival City by IHG has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does InterContinental Dubai Festival City by IHG allow pets to stay free of charge?

No, pets aren't allowed at InterContinental Dubai Festival City by IHG though service animals are welcome.

Does InterContinental Dubai Festival City by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from InterContinental Dubai Festival City by IHG?

The closest major airport to InterContinental Dubai Festival City by IHG is Dubai Intl. Airport (DXB), which is 3.8 mi away (9 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 17.9 mi away (32-minute drive).

Can I book a room with a balcony at InterContinental Dubai Festival City by IHG?

No, there aren't any guestrooms with balconies at InterContinental Dubai Festival City by IHG.

InterContinental Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 465 out of 652 reviews
Rating 8 - Good. 134 out of 652 reviews
Rating 6 - Okay. 34 out of 652 reviews
Rating 4 - Poor. 9 out of 652 reviews
Rating 2 - Terrible. 10 out of 652 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Huda, Jeddah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location with only a corridor leading to the Dubai Festival City Mall. The staff are very friendly and welcoming, they accommodated all our needs to the best of their abilities.
Stayed 3 nights in Sep 2025

10/10 Excellent

basil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

OCHUKO, RANCHO CUCAMONGA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The rooms, Pool, eatery, gym are very clean & accessible. It’s accessible to the airport & mall. The staff were very helpful. Conveniently located to many things.
Stayed 7 nights in Aug 2025

10/10 Excellent

Parag

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
Stayed 1 night in Jul 2025

10/10 Excellent

Kshitij

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Tony

Stayed 4 nights in Jun 2025

10/10 Excellent

Nasim, Islamabad

Liked: Cleanliness, staff & service, property conditions & facilities
Predictably good, stayed here many times in the last decade. Was never disappointed
Stayed 1 night in Jun 2025

10/10 Excellent

AHMED

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful hotel conveniently connected to the mall, making it ideal for both relaxation and family stays. The staff are friendly and welcoming, which added to the overall pleasant experience.”
Stayed 2 nights in Jun 2025

10/10 Excellent

JUMANAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Nasim, Islamabad

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, next to a shopping mall
Stayed 1 night in May 2025

10/10 Excellent

georges

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nalene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All the staff from entering the hotel, club floor were very friendly, helpful and welcoming.
Stayed 3 nights in May 2025

10/10 Excellent

omar

Stayed 1 night in May 2025

10/10 Excellent

Mohd

Stayed 4 nights in Apr 2025

2/10 Terrible

Karim, new york

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
When I checked in they gave me the only suite that was on a non-smoking floor and yet it smelled badly of smoke. I asked to change the room and the next room smelled so badly of mold. I was so tired I stayed there and woke on next morning with swollen face since I am allergic to mold. I won’t stay ever again here. On top of that the prices for breakfast and the cafe are outrageous.
Stayed 2 nights in May 2025

10/10 Excellent

Ayaat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohd

Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in April 2025

Anazing trip to Dubai, beautiful room, easy to locate mall nextdoor for lunch and dinner. 2 pools, amazing staff! Best place to stay. Got massages twice. Great hottubs.
Stayed 7 nights in Apr 2025

10/10 Excellent

Adane Hailu, Addis Ababa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Susanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Shikha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near shops and restaurants. Convenient for airport.
Stayed 1 night in Mar 2025

10/10 Excellent

james

Stayed 6 nights in Mar 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay - to less sunbeds at pool area!

perfect hotel; nicely connected to the great mall (festival city). breakfast is good. sunbeds at pool are very limited, though a little fight for a place (at least weekends).
pool
room burj khalifa view (8th floor)
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025