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InterContinental Dubai Festival City by IHG

5.0 star property
Luxury Dubai hotel connected to the convention center, steps from Dubai Festival City Mall

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Photo gallery for InterContinental Dubai Festival City by IHG

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Exterior

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
Crescent Drive, Dubai Festival City, Dubai, 45777
  • Dubai Festival City Mall
    ‪3 min walk‬
  • Dubai Creek
    ‪10 min walk‬
  • City Centre Deira
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪4 min drive‬

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Room options

View all photos for Classic Room, 2 Twin Beds (Waterfront View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Twin Beds (Waterfront View)

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

  • 961 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(8 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Waterfront View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed (Waterfront View)

9.0 out of 10
Wonderful
(10 reviews)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)
  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, Club Lounge Access (Creek View)

1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, Club Lounge Access (Creek View)

  • 1032 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Royal Suite

Royal Suite | 1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

  • 2135 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Club Lounge Access

  • 1779 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Diplomatic)

Suite, 2 Bedrooms (Diplomatic) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms (Diplomatic)

  • 1886 sq ft
  • Sleeps 5
  • 1 Twin Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 2 Bedrooms

  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)
  • 1459 sq ft
  • Sleeps 6
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Burj Khalifa View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed (Burj Khalifa View)

10.0 out of 10
Exceptional
(2 reviews)
  • 498 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 961 sq ft
  • Sleeps 4
  • 1 Twin Bed

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About the neighborhood

Dubai

Located in Dubai Festival City, InterContinental Dubai Festival City by IHG is adjacent to Dubai Festival City Mall. This 508-room, 5-star hotel welcomes guests with 4 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Dubai, and a short drive from Dubai World Trade Centre and Dubai Creek.

What's nearby

  • Dubai Festival City Mall - 3 min walk - 0.2 miles
  • Dubai Creek - 10 min walk - 0.6 miles
  • City Centre Deira - 5 min drive - 3.0 miles
  • Dubai World Trade Centre - 7 min drive - 5.6 miles
  • Dubai Mall - 8 min drive - 6.4 miles

Getting around

  • GGICO Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • ‪Godiva - ‬2 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪Choco Lovers - ‬2 min walk
  • ‪PAUL Bakery & Restaurant - ‬8 min walk
  • ‪ستاربكس - ‬8 min walk

About this property

InterContinental Dubai Festival City by IHG

Luxury Dubai hotel connected to the convention center, steps from Dubai Festival City Mall
At InterContinental Dubai Festival City by IHG, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also a free area shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a gym, a sauna, and a rooftop terrace.
Guests can expect 37-inch LED TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and free newspapers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Russian, Serbian, Spanish

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: AED 145 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anise
  • Choix by Pierre Gagnaire
  • Karam Al Bahr
  • Pierre's Bistro and Bar
  • Vista Bar & Terrace

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (45,747 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 16 2025 to July 30 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 145 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City by IHG Hotel
InterContinental Dubai Festival City by IHG Dubai
InterContinental Dubai Festival City an IHG Hotel
InterContinental Dubai Festival City by IHG Hotel Dubai

Frequently asked questions

What can I see within easy reach of InterContinental Dubai Festival City by IHG?

This hotel is situated in Dubai Festival City within a short 2-minute walk of Dubai Festival City Mall and also 12 minutes on foot from Dubai Creek. You'll also find City Centre Deira and Wafi City Mall within a short drive.

How much does it cost to stay at InterContinental Dubai Festival City by IHG?

As of Jul 27, 2025, prices found for a 1-night stay for 2 adults at InterContinental Dubai Festival City by IHG on Aug 24, 2025 start from $103.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at InterContinental Dubai Festival City by IHG?

Yes, valet parking and self parking are offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa available at InterContinental Dubai Festival City by IHG?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, prenatal massages, body wraps, and couples treatments.

Does InterContinental Dubai Festival City by IHG have a casino?

No, InterContinental Dubai Festival City by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Dubai Festival City by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM. Note though that pool facilities will be unavailable from June 16 2025 until July 30 2025 (subject to change).

What will couples enjoy most about a stay at InterContinental Dubai Festival City by IHG?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant with al fresco dining.

Are there hot tubs at InterContinental Dubai Festival City by IHG?

Yes, this hotel has a spa tub.

Does InterContinental Dubai Festival City by IHG have a restaurant that serves breakfast?

Yes, InterContinental Dubai Festival City by IHG has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does InterContinental Dubai Festival City by IHG allow pets to stay free of charge?

No, pets aren't allowed at InterContinental Dubai Festival City by IHG though service animals are welcome.

Are there connecting rooms at InterContinental Dubai Festival City by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from InterContinental Dubai Festival City by IHG?

The closest major airport to InterContinental Dubai Festival City by IHG is Dubai Intl. Airport (DXB), which is 3.8 mi away (9 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 17.9 mi away (32-minute drive).

Are there rooms with balconies that I can book at InterContinental Dubai Festival City by IHG?

No, there aren't any guestrooms with balconies at InterContinental Dubai Festival City by IHG.

InterContinental Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 446 out of 630 reviews
Rating 8 - Good. 132 out of 630 reviews
Rating 6 - Okay. 34 out of 630 reviews
Rating 4 - Poor. 8 out of 630 reviews
Rating 2 - Terrible. 10 out of 630 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohd

Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in April 2025

Anazing trip to Dubai, beautiful room, easy to locate mall nextdoor for lunch and dinner. 2 pools, amazing staff! Best place to stay. Got massages twice. Great hottubs.
Stayed 7 nights in Apr 2025

10/10 Excellent

Adane Hailu, Addis Ababa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Susanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Shikha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near shops and restaurants. Convenient for airport.
Stayed 1 night in Mar 2025

10/10 Excellent

james

Stayed 6 nights in Mar 2025

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay - to less sunbeds at pool area!

perfect hotel; nicely connected to the great mall (festival city). breakfast is good. sunbeds at pool are very limited, though a little fight for a place (at least weekends).
pool
room burj khalifa view (8th floor)
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Mansour

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good choice
Stayed 2 nights in Dec 2024

8/10 Good

Hooria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom issues.

The only issue I had was with the bathroom. The door for the toilet opened the wrong way and the taps for the shower were 6 feel away! More importantly, there was no lighting above or around the mirror to put your makeup on. The mirror light was below the mirror. At least provide one of those small lit makeup mirrors, because you know - women travel too and we wear makeup!
Stayed 2 nights in Jan 2025

10/10 Excellent

Milan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service!

Service is excellent. However, the place is probably due for an upgrade. The bathroom had some mold in the ceiling. The food variety is great. However, the quality varies from one one type of food to another. A change that I did not like was charging for coffee and drinks in dinner. We were upgraded but we had to decline because the 1 bedroom suite had a film on its windows which blurred the view to the creek. I think the window films are there because of the video projection on the building at night. They need to do something about this.
Stayed 13 nights in Jan 2025

10/10 Excellent

Maryam

Traveled with family
Liked: Amenities
Amazing view..clean comfortable room
Stayed 3 nights in Jan 2025

8/10 Good

Ashfaq

Stayed 1 night in Jan 2025

10/10 Excellent

Ebony

Stayed 2 nights in Dec 2024

10/10 Excellent

Vikashkumar

Stayed 1 night in Nov 2024

10/10 Excellent

Rayner

Liked: Cleanliness, staff & service, property conditions & facilities
Like the proximity to the airport and the spacious suite. The floor smelled like smoke was the only issue
Stayed 1 night in Dec 2024

10/10 Excellent

Meshal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extent
Stayed 2 nights in Dec 2024

10/10 Excellent

rodrigo, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT PLACE TO STAY
Stayed 1 night in Nov 2024

10/10 Excellent

rodrigo, Bogota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, near the airport and near Dubai Creek, the nicest place in Dubai
Stayed 1 night in Nov 2024

10/10 Excellent

Wissam

Stayed 7 nights in Oct 2024

10/10 Excellent

susan

Stayed 3 nights in Nov 2024

10/10 Excellent

Jason Steve

Stayed 4 nights in Oct 2024

10/10 Excellent

Hassib

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at, very clean, staff were nice and helpful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amanuale Brook

Stayed 10 nights in Oct 2024