Not satisfied with their service
Located in Palm Jumeirah, Atlantis The Royal is 1.2 mi (1.9 km) from Aquaventure and within a 15-minute drive of other popular attractions like The Pointe. This 795-room, 5-star hotel has 2 outdoor pools along with a private beach and a full-service spa. It's connected to a rail/subway station in central Dubai and also close to Nakheel Mall and The View at The Palm.
Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 11:00 AM. Enjoy dining at Jaleo, one of 11 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafes.
65-inch TVs come with cable channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also standard. Change of towels is available on request.
Atlantis The Royal features a private beach, a full-service spa, and 2 outdoor pools. If you drive, put free valet parking to good use. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include a free water park, a nightclub, and a lazy river.
Dear David, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Royal. Best Regards, Tom Roelens General Manager and Senior Vice President, Operations, Atlantis The Royal
Not satisfied with their service
Dear Murali, we sincerely apologize to hear that you are not satisfied with our service. Your experience is important to us, and we would like to address your concerns to ensure we can improve. Could you please provide more details about the specific issues you encountered or the aspects of our service that did not meet your expectations? Your feedback is valuable, and we are committed to making any necessary improvements. Thank you for bringing this to our attention. We are here to assist and make amends where possible. Please feel free to share more information so that we can better understand and address your concerns. Best Regards, Tom Roelens General Manager and Senior Vice President, Operations, Atlantis The Royal
Dear swetal, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Royal. Best Regards, Tom Roelens General Manager and Senior Vice President, Operations, Atlantis The Royal