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Pullman Dubai Downtown

5.0 star property
Luxury hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Pullman Dubai Downtown

Outdoor pool, pool umbrellas, sun loungers
1 bedroom, premium bedding, down comforters, pillowtop beds
Deluxe Suite, 1 King Bed | View from room
International cuisine
1 bedroom, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

View in a map
Al Abraj Street with Marasi Drive, Dubai, 0000
  • Place, Burj Khalifa
    ‪16 min walk‬
  • Place, Dubai Mall
    ‪18 min walk‬
  • Place, Dubai Fountain
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Suite

  • 517 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • Canal view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed (Burj Khalifa View)

1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Room, 1 King Bed (Burj Khalifa View)

9.2 out of 10
Wonderful
(19 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

Executive Twin Room, 2 Twin Beds (Burj Khalifa View) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Twin Room, 2 Twin Beds (Burj Khalifa View)

7.6 out of 10
Good
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Premier Suite, 1 King Bed

  • 657 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room, 1 King Bed

8.4 out of 10
Very good
(38 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Twin Room, 2 Twin Beds

8.6 out of 10
Excellent
(24 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 689 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Dubai

Located in Downtown Dubai within a short walk of Dubai Fountain, Pullman Dubai Downtown is within 2 miles (3 km) of other popular sights such as Burj Khalifa. This 340-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Dubai Opera - 13 min walk - 0.7 miles
  • Burj Khalifa - 16 min walk - 0.9 miles
  • Dubai Mall - 18 min walk - 1.0 mile
  • Dubai Fountain - 2 min drive - 0.9 miles
  • Dubai Aquarium & Underwater Zoo - 3 min drive - 1.9 miles

Getting around

  • Dubai Trolley Station 3 Tram Station - 7 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪FireLake Grill House - ‬4 min walk
  • ‪Soul Kitchen - ‬7 min walk
  • ‪Sah El Nom - ‬2 min walk
  • ‪Loona Dubai - ‬7 min walk
  • ‪Honeycomb Hi-Fi - ‬2 min walk

About this property

Pullman Dubai Downtown

Luxury hotel with a full-service spa and free valet parking
At Pullman Dubai Downtown, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for AED 250 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Other standard amenities include free minibar items, espresso makers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellbeings Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 130 for adults and AED 65 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • BreadHouse Bistro&Bakery
  • Couqley French Brasserie
  • Lolita Pool Bar & Lounge

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3,423 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Elevator (40 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 19 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AED 200
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 200

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for AED 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AED 500.00 per day
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 130 for adults and AED 65 for children
  • Airport shuttle fee: AED 250 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: AED 250 (one-way), (from 6 to 12 years old)
  • Early check-in fee: AED 200 (subject to availability)
  • Late check-out fee: AED 200 (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include window guards
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Steigenberger Hotel Business Bay Dubai
Pullman Dubai Downtown Hotel
Pullman Dubai Downtown Dubai
Pullman Dubai Downtown Hotel Dubai
Steigenberger Hotel Downtown Dubai
Steigenberger Hotel Business Bay Dubai

Frequently asked questions

Is free cancellation available at Pullman Dubai Downtown?

Pullman Dubai Downtown provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Dubai Downtown?

As of Oct 4, 2025, prices found for a 1-night stay for 2 adults at Pullman Dubai Downtown on Oct 11, 2025 start from $183.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Pullman Dubai Downtown?

This hotel is situated in Downtown Dubai within a short 13-minute walk of Dubai Fountain and also 16 minutes on foot from Dubai Opera. You'll also find Dubai Mall and Dubai Aquarium & Underwater Zoo within a short drive.

Is parking available on site at Pullman Dubai Downtown?

Yes, valet parking, self parking and long-term parking are free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Is there a spa at Pullman Dubai Downtown?

Wellbeings Spa is the hotel's spa and services include Swedish massages, deep-tissue massages, detox wraps, and couples treatments.

Does Pullman Dubai Downtown feature a casino on the premises?

No, Pullman Dubai Downtown doesn't have a casino.

Will I find an indoor pool at Pullman Dubai Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pullman Dubai Downtown good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Are there hot tubs at Pullman Dubai Downtown?

No, but guests can enjoy a steam room at this hotel.

Does Pullman Dubai Downtown feature a restaurant that includes a breakfast menu?

Yes, Pullman Dubai Downtown serves buffet breakfast for a surcharge each morning at Couqley French Brasserie.

Will Pullman Dubai Downtown allow pets to stay free of charge?

No, pets and service animals aren't allowed at Pullman Dubai Downtown.

Are there connecting rooms at Pullman Dubai Downtown?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Pullman Dubai Downtown?

The closest major airport to Pullman Dubai Downtown is Dubai Intl. Airport (DXB), which is 9.2 mi away (21 minutes by car). Another top airport is Sharjah (SHJ-Sharjah Intl.), which is located 24.8 mi away (39-minute drive).

Can I book a room with a balcony at Pullman Dubai Downtown?

No, at Pullman Dubai Downtown, there aren't any guestrooms that list a balcony.

Does Pullman Dubai Downtown have a wedding venue on site?

There are wedding services available at Pullman Dubai Downtown if that's in your vacation plans.

Reviews

Pullman Dubai Downtown Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 676 out of 1001 reviews
Rating 8 - Good. 193 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

Reviews

8/10 Good

akil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mikhail, San Mateo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Pullman because Ramada Inn Downtown Dubai cancelled our reservation (!) and that was the best thing that happened to us in Dubai. Pullman is a much better hotel, their staff is very helpful and accommodating, our room was spacious and clean, there are three great restaurants at the property, the breakfast buffet is awesome and the location is very convenient for transportation and downtown access. A taxi/Uber to Dubai Mall is $7-8 and takes about 10 min. There is a supermarket and pharmacy literally across the street if you need anything that hotel doesn’t have. Their prices are very reasonable for the level of comfort and service. I’d definitely stay at Pullman on the next trip to Dubai.
Stayed 4 nights in Jul 2025

10/10 Excellent

Larisa, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Great view, very clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

salem, riyadh

Stayed 2 nights in Jun 2025

4/10 Poor

Maryam

Stayed 4 nights in Jun 2025

10/10 Excellent

Kristinejoy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow. This is an awesome hotel. My wife and i spent 6 nights at this property. Satff were warm and accommodating. A special shout out to Shiva and Umair who were the best. They take pride in their jobs and it shows.
Stayed 5 nights in Jun 2025

6/10 Okay

mohsin

Stayed 3 nights in Jun 2025

10/10 Excellent

ali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pullman downtown is a beautiful establishment with an excellent staff and it easy to find your way to places close by. The only problem was the washing basin was getting block every time we use the sink and a water dripping from the AC but everything else was fine.
Stayed 6 nights in Jun 2025

10/10 Excellent

Zahir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Amazing stay. Staff are very friendly and helpful. Food is awesome. Will come again
Stayed 8 nights in Jun 2025

10/10 Excellent

Abo ibrahem

Stayed 4 nights in Jun 2025

10/10 Excellent

Samer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff and great room size for family of 4 (Superior Suite)
Stayed 3 nights in Jun 2025

10/10 Excellent

Steve, Hove

Liked: Cleanliness, property conditions & facilities
Great hotel, wonderful facilities, ideal location and friendly team
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great rooftop bar and pool. Staff very friendly and helpful. Excellent breakfast
Stayed 1 night in Jun 2025

8/10 Good

MISHAL

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but the hotel has an indecent odor in the lobby, halls & rooms..
Stayed 4 nights in Jun 2025

10/10 Excellent

Andre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Jun 2025

10/10 Excellent

Iroda, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good, room is clean, The staff was very helpful, The breakfast was very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 4 nights in Jun 2025

10/10 Excellent

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Jun 2025

10/10 Excellent

R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Stacy

Liked: Cleanliness, amenities, property conditions & facilities
I loved the canal view of my room
Stayed 4 nights in May 2025

10/10 Excellent

Isis

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is small, centrally located, close to the Mall and the Burj Khalifa. It was clean, pretty, you can't beat the price. The only thing I didn't like is that the front door staff push too hard for people to get the private taxis that are there at the hotel which are more expensive than the regular government taxis. The front desk helps with changing currency, they're very polite and helpful about anything we needed. There is a night club on the second floor that we never got to go to, also a restaurant and bar off the lobby and a la carta restaurant/bakery that was really good, a bit expensive. The gym is really small but gets the job done if you just want to get some exercise done we didn't use the pool but walked by and it is small with nice views of the khalifa and the creek.
Stayed 5 nights in May 2025