Guests of Grand Park Otaru enjoy free WiFi in public areas, conference space, and a porter/bellhop. If you drive, self parking is JPY 1650 per day, and there's also a ski shuttle for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this ski hotel include a vending machine and wedding services.