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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
Hotel with a full-service spa, near Otaru Canal

Choose dates to view prices

Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Front of property - evening/night
Public bath
Desk, blackout drapes, soundproofing, iron/ironing board
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032
  • Sakaimachi Street
    ‪6 min walk‬
  • Otaru Canal
    ‪8 min walk‬
  • Shin Nihonkai Ferry
    ‪3 min drive‬
  • Sapporo (OKD-Okadama)
    ‪39 min drive‬

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Room options

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room + Tatami, Non Smoking (21sqm)

  • 230 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room, Non Smoking (21sqm)

  • 230 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Twin Room, Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room, Smoking (21sqm)

  • 230 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Moderate Double Room, Smoking (15sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room, Smoking (15sqm)

  • 154 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room, Non Smoking (15sqm)

  • 154 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Otaru

Dormy Inn Premium Otaru Natural Hot Spring places you within a 10-minute stroll of Nichigin-dōri and Sakaimachi Street. This 245-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Sakaimachi Street - 6 min walk - 0.4 miles
  • Otaru City General Museum Ungakan - 8 min walk - 0.4 miles
  • Otaru Canal - 8 min walk - 0.4 miles
  • Otaru Music Box Museum - 20 min walk - 1.1 miles
  • Shin Nihonkai Ferry - 3 min drive - 1.5 miles

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 79 min drive

Restaurants

  • ‪らーめん むくげ 長崎屋小樽店 - ‬3 min walk
  • ‪市場食堂味処たけだ - ‬1 min walk
  • ‪アイスクリームパーラー美園 - ‬3 min walk
  • ‪Cafe可否茶館 - ‬1 min walk
  • ‪西や - ‬1 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

Hotel with a full-service spa, near Otaru Canal
Guests staying at Dormy Inn Premium Otaru Natural Hot Spring enjoy a full-service spa, free WiFi in public areas, and laundry facilities. Self parking is offered for JPY 1400 per night. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. This spa hotel also has a vending machine.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Phones and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1400 per night (in/out privileges)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

Is a free cancellation option available at Dormy Inn Premium Otaru Natural Hot Spring?

Dormy Inn Premium Otaru Natural Hot Spring provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see around Dormy Inn Premium Otaru Natural Hot Spring?

Based on positive ratings, guests enjoy the hotel's location in Otaru, and it's within a 10-minute walk of Sakaimachi Street, Otaru City General Museum Ungakan, and Nichigin-dōri. You'll also find Otaru Canal and Tomioka Catholic Church less than a mile away.

Will I be able to park at Dormy Inn Premium Otaru Natural Hot Spring?

Yes, parking is offered for JPY 1,400 per night with in/out privileges.

Is there a spa at Dormy Inn Premium Otaru Natural Hot Spring?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Dormy Inn Premium Otaru Natural Hot Spring feature a casino on the premises?

No, Dormy Inn Premium Otaru Natural Hot Spring doesn't have a casino.

Will I find an indoor pool at Dormy Inn Premium Otaru Natural Hot Spring?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Dormy Inn Premium Otaru Natural Hot Spring?

Amenities that appeal to couples at this hotel include a rainfall showerhead, free Internet access, and bathrobes.

Does Dormy Inn Premium Otaru Natural Hot Spring have a hot tub?

No, but this hotel does have a sauna.

Does Dormy Inn Premium Otaru Natural Hot Spring have a restaurant that serves breakfast?

Yes, Dormy Inn Premium Otaru Natural Hot Spring serves buffet breakfast for a surcharge each morning at kitanobannya.

Will Dormy Inn Premium Otaru Natural Hot Spring allow pets to stay free of charge?

No, pets aren't allowed at Dormy Inn Premium Otaru Natural Hot Spring.

Does Dormy Inn Premium Otaru Natural Hot Spring have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Dormy Inn Premium Otaru Natural Hot Spring?

The closest major airport to Dormy Inn Premium Otaru Natural Hot Spring is Sapporo Okadama Airport (OKD), which is 23.4 mi away (48 minutes by car).

Can I book a room with a balcony at Dormy Inn Premium Otaru Natural Hot Spring?

No, there aren't any guestrooms with balconies at Dormy Inn Premium Otaru Natural Hot Spring.

Dormy Inn Premium Otaru Natural Hot Spring Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1011 reviews
Rating 8 - Good. 285 out of 1011 reviews
Rating 6 - Okay. 95 out of 1011 reviews
Rating 4 - Poor. 34 out of 1011 reviews
Rating 2 - Terrible. 16 out of 1011 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Free noodles at night and the hot spring is really nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Jack

Stayed 2 nights in Feb 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for ski trip with friends. Onsen was perfect and breakfast amazing. It is not the ritz but provides everything you need in a great location. Would go back
Stayed 3 nights in Feb 2025

6/10 Okay

Diana, Melbourne

Traveled with family and small children
Liked: Amenities
Front desk staff never bothered to greet us but possibly it’s because it was so busy. Rooms were somewhat clean but could improve - actually we were given a key but the room wasn’t ready when we went upstairs, the door was wide open with no one in sight. Great location, right across from the train station and close to many shops.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located across the JR Otaru station . Love their Onsen & breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

bonny

Stayed 1 night in Feb 2025

8/10 Good

Erin

Stayed 2 nights in Feb 2025

2/10 Terrible

Patrick

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jan 2025

4/10 Poor

Kelsey

Traveled with partner
Liked: Staff & service, property conditions & facilities
They only had smoking rooms available which was really unpleasant. Might be okay if you can get a non smoking room. The rooms are small though if you have ski bags it’s tight.
Stayed 1 night in Jan 2025

2/10 Terrible

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

jeik

Stayed 1 night in Jan 2025

10/10 Excellent

Miles

Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort

Great location, but lots of low quality guests

Many of the hotel’s guests are loud groups that’ll chat over others in the public onsen and smoke in supposedly non-smoking rooms (it’s fairly easy to tell since when they do it, the cigarette smell and fume will flood the corridor and get into your room!) Given the rather large number of rooms in the building, the laundry facilities are a bit too few too (only 3 sets of washer and dryers in each sex’s onsen). The female ones are always fully occupied The hotel staff were helpful by providing additional air purifiers in our room, though it’s just a shame that the experience was compromised by bad tourists
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#1 choice in Otaru!!

Well located hotel right in front of the Otaru train station. Service is best in class. Onsen offers variety of choices including outdoors and indoors. 9 to 11 pm offers free ramen and ice cream. In the morning it offers free yogurt drink and welcome snacks. Little things add up to an unforgettable experience. My wife and daughter enjoy the stay very much. Also, it is 3 minute walk from fish market with lots of fresh seafood options. The whole town with many landmarks, museums, shops and restaurants, this is the ultimate #1 first stop in Hokkaido. We highly recomend this hotel for your stay in Otaru.
Stayed 1 night in Dec 2024

8/10 Good

???

Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Stayed 1 night in Nov 2024

4/10 Poor

Yee Sheung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old facilities that even don’t have usb switch in the room!
Stayed 1 night in Nov 2024

10/10 Excellent

Aisook Choi

Stayed 1 night in Nov 2024

10/10 Excellent

TANAKA

Liked: Cleanliness, staff & service, property conditions & facilities
Right in front of the station. Very convenient.
Stayed 2 nights in Nov 2024

8/10 Good

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and Efficient

The hotel is so convenient directly across from the train station. Easy check in and helpful staff with some English spoken. The room was efficient with walk in shower, but no frills. The hotel is right on two major streets, but still very quiet. A taxi stand is located right in front of the hotel. The housekeeping staff are the stars of the show and took care of us.
Stayed 2 nights in Oct 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for train and bus station
Stayed 1 night in Oct 2024

10/10 Excellent

hueiling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

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