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Dormy Inn Premium Otaru Natural Hot Spring

3.0 star property
Hotel with a full-service spa, near Otaru Canal

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Photo gallery for Dormy Inn Premium Otaru Natural Hot Spring

Hot springs
Lobby
Front of property - evening/night
Desk, blackout drapes, soundproofing, iron/ironing board
Public bath

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available

Explore the area

View in a map
3-9-1, Inaho, Otaru, Hokkaido, 047-0032
  • Place, Otaru Canal
    ‪7 min walk‬
  • Place, Tomioka Catholic Church
    ‪9 min walk‬
  • Place, Sakaimachi Street
    ‪11 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

View all photos for Moderate Double Room, Smoking (15sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room, Smoking (15sqm)

7.6 out of 10
Good
(12 reviews)
  • 154 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Double Room, Non Smoking (15sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Double Room, Non Smoking (15sqm)

8.6 out of 10
Excellent
(45 reviews)
  • 154 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room, Smoking (21sqm)

8.0 out of 10
Very good
(2 reviews)
  • 230 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room, Non Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room, Non Smoking (21sqm)

8.4 out of 10
Very good
(65 reviews)
  • 230 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Twin Room + Tatami, Non Smoking (21sqm)

Desk, blackout drapes, soundproofing, iron/ironing board

Moderate Twin Room + Tatami, Non Smoking (21sqm)

9.2 out of 10
Wonderful
(9 reviews)
  • 230 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Otaru

Dormy Inn Premium Otaru Natural Hot Spring places you within a 10-minute stroll of Nichigin-dōri and Old Endo Matabei House. This 245-room, 3-star hotel has a restaurant along with conveniences like a full-service spa and free in-room WiFi.

What's nearby

  • Old Endo Matabei House - 6 min walk - 0.4 miles
  • Otaru Canal - 7 min walk - 0.4 miles
  • Tomioka Catholic Church - 9 min walk - 0.5 miles
  • Sakaimachi Street - 11 min walk - 0.6 miles
  • Otaru Music Box Museum - 20 min walk - 1.1 miles

Getting around

  • Otaru Station - 2 min walk
  • Inaho Station - 20 min drive
  • New Chitose Intl. Airport (CTS) - 79 min drive

Restaurants

  • ‪バーガーキング (Burger King) - ‬1 min walk
  • ‪若鶏時代 なると 本店 - ‬4 min walk
  • ‪味処たけだ - ‬2 min walk
  • ‪魚萬 - ‬3 min walk
  • ‪Coffee House CHAFF - ‬3 min walk

About this property

Dormy Inn Premium Otaru Natural Hot Spring

Hotel with a full-service spa, near Otaru Canal
Guests staying at Dormy Inn Premium Otaru Natural Hot Spring enjoy a full-service spa, free WiFi in public areas, and laundry facilities. Self parking is offered for JPY 1400 per night. The front desk is staffed 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. This spa hotel also has a vending machine.
Flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and bathrobes. Phones and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,400 per night; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • kitanobannya

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1400 per night (in/out privileges)
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • Guests with tattoos will be required to follow specific instructions when using the onsite public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Otaru
Dormy Otaru Natural Hot Spring
Dormy Premium Otaru
Otaru Dormy Inn
Dormy Inn Premium Otaru Hokkaido
Dormy Inn Premium Otaru Hotel Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel
Dormy Inn Premium Otaru Natural Hot Spring Otaru
Dormy Inn Premium Otaru Natural Hot Spring Hotel Otaru

Frequently asked questions

Is a free cancellation option available at Dormy Inn Premium Otaru Natural Hot Spring?

Dormy Inn Premium Otaru Natural Hot Spring provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Dormy Inn Premium Otaru Natural Hot Spring?

As of Dec 19, 2025, prices found for a 1-night stay for 2 adults at Dormy Inn Premium Otaru Natural Hot Spring on Dec 23, 2025 start from $100.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Dormy Inn Premium Otaru Natural Hot Spring?

Based on positive ratings, guests enjoy the hotel's location in Otaru, and it's within a 10-minute walk of Otaru City General Museum Ungakan, Nichigin-dōri, and Old Endo Matabei House. You'll also find Otaru Canal and Sakaimachi Street less than a mile away.

Is there parking available at Dormy Inn Premium Otaru Natural Hot Spring?

Yes, parking is offered for JPY 1,400 per night with in/out privileges.

Is there a spa at Dormy Inn Premium Otaru Natural Hot Spring?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Dormy Inn Premium Otaru Natural Hot Spring feature a casino on the premises?

No, Dormy Inn Premium Otaru Natural Hot Spring doesn't have a casino.

Will I find an indoor pool at Dormy Inn Premium Otaru Natural Hot Spring?

No, there is no indoor pool at this hotel.

Is Dormy Inn Premium Otaru Natural Hot Spring a good place to stay for couples?

Amenities that appeal to couples at this hotel include a rainfall showerhead, free Internet access, and bathrobes.

Does Dormy Inn Premium Otaru Natural Hot Spring have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Dormy Inn Premium Otaru Natural Hot Spring have a restaurant that serves breakfast?

Yes, Dormy Inn Premium Otaru Natural Hot Spring serves buffet breakfast for a surcharge each morning at kitanobannya.

Will Dormy Inn Premium Otaru Natural Hot Spring allow pets to stay free of charge?

No, pets aren't allowed at Dormy Inn Premium Otaru Natural Hot Spring.

Are there connecting rooms at Dormy Inn Premium Otaru Natural Hot Spring?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Dormy Inn Premium Otaru Natural Hot Spring?

The closest major airport to Dormy Inn Premium Otaru Natural Hot Spring is Sapporo Okadama Airport (OKD), which is 23.4 mi away (48 minutes by car).

Are there rooms with balconies that I can book at Dormy Inn Premium Otaru Natural Hot Spring?

No, there aren't any guestrooms with balconies at Dormy Inn Premium Otaru Natural Hot Spring.

Dormy Inn Premium Otaru Natural Hot Spring Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has an outstanding service and an incredible breakfast for the rate we paid for a night. It should be the go to place for Otaru visitor
Stayed 1 night in Sep 2025

10/10 Excellent

Han Seob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfort

The spa was so good, the breakfast buffet was good and the night snack of ramen was impressive. Must be there again!
Stayed 1 night in Aug 2025

10/10 Excellent

SUN GHIL

Stayed 1 night in Jul 2025

8/10 Good

Eric, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is well located, but is getting a little tired. Staff were great and the Onsen facility was good.
Stayed 1 night in Jul 2025

8/10 Good

Kiyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the natural hot spring was good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Diego

Traveled with group, Traveled with family
Liked: Staff & service
Run down. Two of the three leather chairs in the lobby had large holes where you sat. After living in Japan for 4 years and the memories I had (1989-1993), I felt it was intolerable for their usual standards. High volume of budget travelers and constant activity in the lobby. Our rooms were sadly a disappointment in size and feel; it felt shabby and musty. Our Japanese friend who accompanied us on this trip actually took our room in exchange as theirs was a corner unit with windows and well light, while ours was similar to the feeling of being in a closet. Being from Oahu and growing up with an economy dependent on tourism it was a familiar feeling of feeling overwhelmed at certain attractions with large tourist buses and having to wait in long lines for everyday services. With this in mind, the Japanese do use on service is what keeps quaint towns like Otaru vibrant and enjoyable. But we are in search of towns with heart and soul and not overrun with tourists.
Stayed 3 nights in Jul 2025

4/10 Poor

DAVID, Honolulu

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Old and expensive. Check in and staff help was excellent. Location was good across the street from the train station. Onsen water temp a little too low. Could be hotter.
Stayed 1 night in Jul 2025

10/10 Excellent

JANESHIU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Eben

Traveled with partner
Liked: Cleanliness, staff & service
Conveniently located across from thr train station. Walkable distance to the Canal and shopping street.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hok Bun Ben

Stayed 2 nights in Jun 2025

10/10 Excellent

Ho Huat

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent stay as always. Consistent product
Stayed 1 night in Jun 2025

8/10 Good

Wai Chun, San Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Walkable from Otaru station
Stayed 1 night in Jun 2025

10/10 Excellent

Siu pang benny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms and in a great location
Stayed 5 nights in Jun 2025

10/10 Excellent

Perrin

Liked: Cleanliness, amenities, property conditions & facilities
There is free ice cream after bath and free night time snack offered at this location. They also have instructions in multiple languages via QR code and guide video for onsen etiquette which was very helpful for me.
Stayed 1 night in Jun 2025

10/10 Excellent

NAMHYUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was not prepared to stay in a room with cracked sink, old and dirty carpet and dirty walls. I contacted the front-desk and requested to change the room. I was told that most of the rooms were the same condition. Sure enough, I checked another available room, it was the same. One the positive side, the staff was very friendly and helpful. The breakfast was amazing. It was definitely worth the money if you don't mind a less than desirable room.
Stayed 2 nights in May 2025

10/10 Excellent

Shaw

Stayed 1 night in May 2025

8/10 Good

Sze Man

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff can be more helpful. We were the only ones checking in. It would be a lot more efficient if the staff instead of standing by the check in machine instructing us each step but keying in the required info for us. He didn’t provide us any info about the hotel facilities and the operating hours. I had to look them up.
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
I frequently booked and stayed in Dormy Inn with breakfast included during past visits to Japan. I booked one night in Dormy Inn Tomakomai and 2 nights in Otaru for this trip. I was sure the I booked rooms inclusive of breakfast because my wife and I like the breakfast but we were told breakfast is not included. Don’t understand what happened. Anyway, we paid for the breakfast in Tomakomai and not eat breakfast in Otaru.
Stayed 2 nights in May 2025

10/10 Excellent

Warren, Coorparoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Friendly and professional. Great room and excellent onsen
Stayed 1 night in May 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities
My first impression was of a cheap tourist hotel. Indeed the room was small, a bit Spartan and well worn. However, the public spaces are excellent, in particular the hot springs public bath was great. They have free washing machines including soap (200 yen for dryer), free ramen service in the evening and free coffee in the lobby ( in addition to coffee on the room). Location is good, next to main train station, and a reasonable walk to the local sites.
Stayed 1 night in May 2025

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