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Grids Premium Hotel Otaru

4.0 star property
Hotel with a full-service spa, steps from Bank of Japan Museum

Choose dates to view prices

Photo gallery for Grids Premium Hotel Otaru

Lobby
Maisonnette Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi
Exterior
Restaurant
Sauna, steam room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Place, Otaru Canal
    ‪5 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪14 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪40 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin Room

Compact Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Twin Room

8.6 out of 10
Excellent
(14 reviews)
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Maisonnette Double Room

Maisonnette Double Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Futon

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 188 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room (3 guests)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room (3 guests)

  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for English: Superior Twin Room (3 guests)

In-room safe, blackout drapes, iron/ironing board, free WiFi

English: Superior Twin Room (3 guests)

9.4 out of 10
Exceptional
(8 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin Room (2 guests)

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room (2 guests)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for English: Superior Twin Room (2 guests)

In-room safe, blackout drapes, iron/ironing board, free WiFi

English: Superior Twin Room (2 guests)

9.2 out of 10
Wonderful
(12 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Comfort Twin Room

  • Sleeps 3

View all photos for Superior Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 3

View all photos for Maisonnette Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Maisonnette Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

View all photos for Compact Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Twin Room

  • Sleeps 2

View all photos for Deluxe Family Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Family Room

  • Sleeps 4

View all photos for Universal Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Universal Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2

View all photos for Compact Hollywood Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Compact Hollywood Twin Room

  • Sleeps 2

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About the neighborhood

Otaru

Grids Premium Hotel Otaru places you next to Bank of Japan Museum and within a 5-minute walk of other popular sights like Sakaimachi Street. This 4-star hotel has 142 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Otaru Canal - 5 min walk - 0.3 miles
  • Sakaimachi Street - 5 min walk - 0.3 miles
  • Suitengu - 8 min walk - 0.4 miles
  • Tomioka Catholic Church - 12 min walk - 0.7 miles
  • Otaru Music Box Museum - 14 min walk - 0.8 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 51 min drive

Restaurants

  • ‪あまとう - ‬2 min walk
  • ‪中華食堂 桂苑 - ‬3 min walk
  • ‪カサブランカ - ‬2 min walk
  • ‪ニュー三幸 小樽本店 - ‬2 min walk
  • ‪鮨 まるやま - ‬3 min walk

About this property

Grids Premium Hotel Otaru

Hotel with a full-service spa, steps from Bank of Japan Museum
Guests of Grids Premium Hotel Otaru enjoy features like a full-service spa, free WiFi in public areas, and spa services. Self parking is offered for JPY 1500 per night. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this spa hotel include laundry facilities and a vending machine.
43-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and bidets. Electric kettles, safes, and wardrobes or closets are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Hotel Torifito Otaru Canal
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,500 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

Grids Premium Otaru Otaru

Frequently asked questions

Are free cancellation options available at Grids Premium Hotel Otaru?

Grids Premium Hotel Otaru offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see close to Grids Premium Hotel Otaru?

This hotel is located in Otaru, just steps from Bank of Japan Museum and Otaru City Art Museum, and within a short walk of Otaru Canal. You'll also find Sakaimachi Street and Otaru Music Box Museum less than a mile away.

Is there parking available at Grids Premium Hotel Otaru?

Yes, uncovered parking is offered for JPY 1,500 per night. Though parking is limited, accessible parking is also available.

Is there a spa available at Grids Premium Hotel Otaru?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grids Premium Hotel Otaru have a casino on the premises?

No, Grids Premium Hotel Otaru doesn't have a casino.

Will I find an indoor pool at Grids Premium Hotel Otaru?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Grids Premium Hotel Otaru?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a full-service spa.

Are there hot tubs at Grids Premium Hotel Otaru?

No, but this hotel does have a steam room.

Does Grids Premium Hotel Otaru have a restaurant that serves breakfast?

Yes, Grids Premium Hotel Otaru serves buffet breakfast for a surcharge each morning at ご朝食会場「NOSHH」.

Will Grids Premium Hotel Otaru allow pets to stay free of charge?

No, pets aren't allowed at Grids Premium Hotel Otaru.

Does Grids Premium Hotel Otaru have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grids Premium Hotel Otaru?

The closest major airport to Grids Premium Hotel Otaru is Sapporo Okadama Airport (OKD), which is 23 mi away (51 minutes by car).

Can I book a room with a balcony at Grids Premium Hotel Otaru?

No, there aren't any guestrooms with balconies at Grids Premium Hotel Otaru.

Grids Premium Hotel Otaru Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 396 reviews
Rating 8 - Good. 118 out of 396 reviews
Rating 6 - Okay. 19 out of 396 reviews
Rating 4 - Poor. 9 out of 396 reviews
Rating 2 - Terrible. 3 out of 396 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kwo Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best and new hotel in Otaru
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New hotel & Yummy Breakfast with Local Resource

New hotel, 1. great Location where you can walk to Otaru’s main tourist attractions, 2. Breakfast were excellent! 3. Laundry: Room TV shows how minutes left for each Laundry unit to finish, so it was super helpful to manage the timing for Landry chore. Little disappointment were, 1. no luggage rack!?! So you have to leave luggage on the floor. 2. Big ofuro had steam sauna (women) but it was a joke. It wasn't hot at all. I was able to do own hot yoga (warm yoga!)
Stayed 2 nights in Jul 2025

10/10 Excellent

Jae

Stayed 1 night in Jun 2025

8/10 Good

Sang Hee

Traveled with family
Liked: Staff & service, amenities
Facility is older than in photos. Overall good stay. Great breakfast and public bath!
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Stayed 1 night in Jun 2025

10/10 Excellent

joy

Stayed 2 nights in Jun 2025

10/10 Excellent

Yen Ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for short stay Otaru.
Stayed 1 night in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Modern comfortable rooms, great location, excellent breakfast buffet, superb Onsen. Only slight issue was having to wait ages for a lift.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great, from driving in, greeted by staff @ parking lot directing me to the designated parking spot to hotel check-in. The only thing that missed the mark was the slow drain for the bath tub.
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer Yan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for one night since it was within a walking distance from Otaru Station, the canal and to the shopping and restaurant streets. Room was clean and spacious enough to open two large suitcases. Bottled water was not provided as tap water is drinkable. They have a open bath for guests, which I didn't use, but I used their coin laundry machines. Would recommend this hotel for anyone looking to explore Otaru.
Stayed 1 night in May 2025

10/10 Excellent

RASHNA

Stayed 2 nights in May 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location...walkable to main shopping street, otaru canal, restaurants etc and is quiet site. Relatively new hotel. Like that toilet wc us separate from bath and basin is outside. Only thing is bed & pillow not as comfortable as expected.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The carpark fee is expensive and ended at 11 am
Stayed 1 night in May 2025

8/10 Good

Kevin

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly and helpful. Rooms were clean and comfortable but on the smaller side. Breakfast was convenient and delicious.
Stayed 1 night in May 2025

8/10 Good

CHIUFAI WILLIAM

Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient

Excellent location
Stayed 1 night in Apr 2025

10/10 Excellent

Travorex, Saraphi

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible.
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and good experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Wing Ho Edward, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience and everything was more than we expected!
Stayed 2 nights in Mar 2025

8/10 Good

Chun Yin Kevin, Singapore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025

10/10 Excellent

Mei Ling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything about this property from the room to the breakfast. However, I am not sure is it because my floor was below the onsen floor, it was quite noisy when I was sleeping and there is this strange vibration.
Stayed 1 night in Feb 2025

8/10 Good

Eun sook

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard, Vancouver

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Looking forward to returning soon
Stayed 4 nights in Feb 2025