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Grids Premium Hotel Otaru

Property class: 4

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Photo gallery for Grids Premium Hotel Otaru

A modern indoor swimming pool with a view of a building through a window.
A hotel room with two beds, a small table, a view of the sea, and a painting on the wall.
A modern breakfast buffet with various food items and a coffee machine.
A modern building with large windows and a concrete facade.
A modern interior with a reception desk, wooden shelves with decorative items, and seating by a large window.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
1 3 13 Inaho Otaru City Hokkaido, Otaru, Hokkaido Prefecture, 047-0032
  • Place, Otaru Canal
    ‪5 min walk‬
  • Place, Sakaimachi Street
    ‪5 min walk‬
  • Place, Otaru Music Box Museum
    ‪15 min walk‬
  • Airport, Sapporo (OKD-Okadama)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, bedside table, lamp, TV, and a view of the outdoors through the window.

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 164 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin Room

A hotel room with two beds, a small table, a chair, a desk, and a window with curtains.

Compact Twin Room

8.8 out of 10
Excellent
(16 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Family Room

A hotel room with a bed, sofa, small round table, and a TV.

Deluxe Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Maisonnette Double Room

A compact hotel room with a sofa, a small table, a desk with a chair, a ladder leading to a window, and a view of buildings and hills.

Maisonnette Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Futon

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a window with a view of buildings, and a curtain.

Standard Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 188 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room (3 guests)

Room

Comfort Twin Room (3 guests)

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for English: Superior Twin Room (3 guests)

A hotel room with two beds, a TV, a window with a city view, and a painting on the wall.

English: Superior Twin Room (3 guests)

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Comfort Twin Room (2 guests)

Room

Comfort Twin Room (2 guests)

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for English: Superior Twin Room (2 guests)

A hotel room with two beds, a small table, a view of the sea, and a painting on the wall.

English: Superior Twin Room (2 guests)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Compact Hollywood Twin Room - Non-Smoking

A hotel room with a large bed, a small table, a window with a view of buildings, and a wardrobe.

Compact Hollywood Twin Room - Non-Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room Non-smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with a view of buildings.

Standard Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Universal Double Room Non-smoking

A hotel room with a bed, a chair, a small table, a desk, and a TV.

Universal Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Non-smoking

A hotel room with a bed, bedside table, lamp, TV, and a window with curtains.

Standard Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

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OTARU RETREAT KURAMURE by Onko Chishin

Otaru
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 155 reviews
$564 nightly
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Oct 21 - Oct 22
All taxes and fees included in total
OTARU RETREAT KURAMURE by Onko Chishin

About the neighborhood

Otaru

Grids Premium Hotel Otaru places you next to Bank of Japan Museum and within a 5-minute walk of other popular sights like Sakaimachi Street. This 4-star hotel has 142 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Bank of Japan Museum - 1 min walk - 0.1 miles
  • Otaru Canal - 5 min walk - 0.3 miles
  • Sakaimachi Street - 5 min walk - 0.3 miles
  • Tomioka Catholic Church - 12 min walk - 0.7 miles
  • Otaru Music Box Museum - 15 min walk - 0.8 miles

Getting around

  • Otaru Station - 8 min walk
  • Teine Station - 21 min drive
  • Sapporo Okadama Airport (OKD) - 49 min drive

Restaurants

  • ‪あまとう - ‬2 min walk
  • ‪中華食堂 桂苑 - ‬3 min walk
  • ‪カサブランカ - ‬2 min walk
  • ‪鮨 まるやま - ‬3 min walk
  • ‪おたる政寿司 - ‬4 min walk

About this property

Grids Premium Hotel Otaru

Guests of Grids Premium Hotel Otaru enjoy features like a full-service spa, free WiFi in public areas, and spa services. Self parking is offered for JPY 1500 per night. The front desk is staffed 24 hours a day to help with securing valuables and concierge services. Other amenities at this spa hotel include laundry facilities and a vending machine.
43-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Electric kettles, safes, and wardrobes or closets are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Granbell Hotel Otaru
Otaru
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 140 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,600 for adults and JPY 1,300 for children
  • A restaurant

Restaurants on site

  • ご朝食会場「NOSHH」

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided every 2 days.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2600 for adults and JPY 1300 for children
  • Uncovered self parking fee: JPY 1500 per night (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No rollaway or extra beds are available.

Property is also known as

Grids Premium Otaru Otaru

Frequently asked questions

Are free cancellation options available at Grids Premium Hotel Otaru?

Grids Premium Hotel Otaru offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Grids Premium Hotel Otaru?

As of Oct 9, 2026, prices found for a 1-night stay for 2 adults at Grids Premium Hotel Otaru on Nov 8, 2026 start from $61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Grids Premium Hotel Otaru?

This hotel is located in Otaru, just steps from Bank of Japan Museum and Otaru City Art Museum, and within a short walk of Sakaimachi Street. You'll also find Otaru Music Box Museum and Otaru Art Village less than a mile away.

Will I be able to park at Grids Premium Hotel Otaru?

Yes, uncovered parking is offered for JPY 1,500 per night with in/out privileges. Though parking is limited parking, wheelchair-accessible parking is also available.

Is there a spa available at Grids Premium Hotel Otaru?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Grids Premium Hotel Otaru have a casino on the premises?

No, Grids Premium Hotel Otaru doesn't have a casino.

Will I find an indoor pool at Grids Premium Hotel Otaru?

No, there is no indoor pool at this hotel.

Is Grids Premium Hotel Otaru good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and a steam room.

Are there hot tubs at Grids Premium Hotel Otaru?

No, but guests can enjoy a steam room at this hotel.

Does Grids Premium Hotel Otaru have a restaurant that serves breakfast?

Yes, Grids Premium Hotel Otaru serves buffet breakfast for a surcharge each morning at ご朝食会場「NOSHH」.

Will Grids Premium Hotel Otaru allow pets to stay free of charge?

No, pets aren't allowed at Grids Premium Hotel Otaru.

Are there connecting rooms at Grids Premium Hotel Otaru?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grids Premium Hotel Otaru?

The closest major airport to Grids Premium Hotel Otaru is Sapporo Okadama Airport (OKD), which is 23.1 mi away (49 minutes by car).

Can I book a room with a balcony at Grids Premium Hotel Otaru?

No, you won't find guestrooms with balconies at Grids Premium Hotel Otaru.

Grids Premium Hotel Otaru Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 299 out of 487 reviews
Rating 8 - Good. 145 out of 487 reviews
Rating 6 - Okay. 30 out of 487 reviews
Rating 4 - Poor. 10 out of 487 reviews
Rating 2 - Terrible. 3 out of 487 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, breakfast was great and it was nice to have parking right outside.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice room, clean, great staff, excellent breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Walking distance to most tourists attractions. Breakfast was delicious.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There have public hotel bath and sauna
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
A stylish hip hotel in the center of town with a great rooftop onsen. Amenities were great and the breakfast was delicious. Staff was kind and attentive as well.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing rooftop onsen with indoor and outdoor pools and sauna. Good breakfast.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience of staying this hotel.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a pleasant stay. Breakfast was super good and great variety. The room is a clean but a bit small. Only have enough space for one mid-size luggage to lie down and open. We got 2 luggages and need to take turn.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent services and the room/bath are clean and well-maintained.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
A compact and modern hotel with very pleasant and helpful front desk staff, including an intern. The breakfast is tasty.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best and new hotel in Otaru
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location hotel

Spacious room, breakfast in hotel with good variety of choices, worth to have breakfast in hotel as not many breakfast choices around the hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Amenities
Great rooms, friendly staff
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean. Friendly staff.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new, value for money, spacious, with an excellent indoor & outdoor public bath.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The location and breakfast are good but the check-in and out rule is too strict.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the Otaru canal and shopping areas, the room is clean and spacious. The hotel has a public bath that is very good after a day walking
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option for short stay Otaru.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel experience and everything was more than we expected!
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Airport bus just opposite the hotel. 10 mins walking distance to JR station.hotel is clean, sraff are pleasant.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

Our stay was perfect and front dest was extremely helpful when we had questions about dinner reservation at local restaurants.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness
Super
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Amenities
Nice staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Looking forward to returning soon
Stayed 4 nights in Feb 2025

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