Mercure Peebles Barony Castle Hotel3.0 out of 5.0
Recent guest reviews
Stayed for one night with the family, 4 rooms in total, great stay, lovely pool, sauna etc and the food in the restaurant at dinner and breakfast was lovely, great overall service in all areas of the hotel, lovely walks in the grounds with stunning views of the local countryside, Scotland at it's finest!
been here many times but believe things have changed but not for the better. our room this time was quite a treck away from main services and up 2 flights of stairs as well, some noise from adjoining rooms which you don't expect from castle walls. found breakfast system disappointing ,EVERTHING self service and by the time you collect cereals or juice and drinks, toast and cooked breakfast then 1 if not all cold. quality of breakfast also in my opinion not up to previous visits, felt like cost cutting more important than quality and service.
Just back from the hotel. Break cut short as i was unwell. (But that is neither here no there) The staff were lovely and helpful. But our room 405 wouldn't make it on to 4 in a bed. It was such a hike to get to it and and when we got there it looked ok. UntiI till you looked closer. Damp patch on ceiling Paint peeling off in bathroom. Hole in duvet cover. Just small things but not what i was expecting. 😐
Constructed on the site of an earlier Peel tower built to protect both against the invading English and the marauding Borders reiver families, this 16th Century Scots' baronial style building with a later French Jacobean façade is very attractive externally and is set in a wonderful location with great views. Now part of the Mercure brand it is going through a much needed refurbishment and the public rooms we saw certainly looked clean, modern and welcoming. Our party of seven were only there to eat lunch from the excellent value Monday to Friday bar menu in the Blue Dug Bar. After a slow start initially in obtaining drinks from the bar and our order being taken, the service improved dramatically thereafter with the kitchen and the waitressing staff getting our food to us promptly and efficiently. We all went for the two course inclusive option and had either the haggis fritters (excellent) or the home made soup of the day (which also passed muster) as starters. There were a large number of options for the main course including various burgers, pasta dishes and poached Scotch salmon but, being creatures of habit, we either went for the haddock and chips or the steak pie and mash. Both were judged much better than average and the whole meal excellent value. For some reason, a very limited range of draught beers alongside a good number of draught lagers in the small bar. The original landowners in this area had the right to mete out rough justice to the aforementioned English invaders and Border reivers and to imprison or hang "trespassers, vagrants and miscreants" and the fact that two or three of our party (and they know who they are!) were able to return to their cars and depart homewards after a pleasant lunch without let or hindrance is beyond our ken...
Nice hotel but the room was at the very top room was very hot later at night opened window still very hot no fans available pool and sauna was abit disappointing sauna had the top grill half off the heater causing th heat to come out the side and not the top
We have stayed in this hotel many times over the past few years and love it. The rooms are adequate and comfortable and are very clean and reasonably decorated. The pool facilities are good and we enjoyed spending time in here with our 9 year old daughter, however the sauna and jacuzzi were a bit temperamental. We had dinner in the restaurant on 1st night which was really nice fine dining however kids meal was quite poor and small portions for a 9 year old( a junior option would be good). We ate in the bar on 2nd night and food was more plentiful and really nice. Drinks are average for a hotel but was disappointed with my gin(reasonable gin selection but served in small standard glass with no garnish to set it off). The hitel itself has lots of character and lovely grounds but is in need of a refurb in areas however it looked like it was being decorated from the bottom upwards. All in all would recommend.
Let down by the hotel as I chose the hotel specifically for the location and facilities in particular-Sauna/Jacuzzi/pool. Received email from hotel 2 days before arrival offering extra services. On arrival extremely disappointed to see a notice on reception advising jacuzzi and Sauna out of action and may only be fixed in 2 days time. This wasn't mentioned in their email - On enquiring told that they had been out of action for at least a week. So felt a bit cheated as I booked and paid for location and facilities specifically.then on first morning the WC packed in. Told reception and then left for the day, on return told that they couldn't fix the WC so would have to move rooms. So from room with 4 poster to room without 4 poster. So not 100% happy
Came here for a night with our 9 year old daughter and we loved it very welcoming , we checked into our room the fold out bed wasn't made but the staff were prompt to make it up for us room was very clean loved the mini bar and Jacuzzi bath which my daughter spent most of her time in , in other reviews i seen that they say the decor is tired but i like hotels especially castles to have a bit of their character with a bit modern to it and this hotel had it. The food was lovely we have ate in a Michelin star restaurant and I say that was up there, our daughter is fussy and gets bored easily when she sometimes comes on our hotel trips and she loved this hotel the walks that surround the area and the swimming pool . She said she would definitely like to come back! We would recommend this to our friends and family
Very disappointing romantic overnight stay; hotel needs major overhaul, some staff need retrained, swimmming pool needs deep clean and rooms need to be freshened up! Arrived with high hopes but left the next morning agreeing never to come back. We arrived at this hotel looking forward to a romantic night away with my fiancée but we came away agreeing never to come back unless this hotel has a proper makeover. Nice welcome in reception but we struggled to find our room through a maze of corridors, within 30seconds of getting into room we phoned reception for an upgrade as the room was tiny and cramp, receptionist happy to upgrade us for extra £15, we got new key, made our way to upgraded room only to discover it was the same standard, returned to reception who apologised and got new key to room. Room much better, king sized bed, big bathroom and we were happier. Quick visit to bar for a drink and also disappointing, we watched as customers cleared their own tables, staff clearly disorganised and untidy. Visited swimmming pool but left after 5min; cleanliness not the best, needs a deep forensic clean! We went for dinner, food and service excellent! Bed v comfortable and the breakfast buffet very nice but we were both glad to leave. Improvements: interior needs overhaul, some of the staff need to be told how to tuck in a shirt, a lesson on being polite, deep forensic clean of swimming pool. The restaurant staff, chef and food was excellent but sadly let down by the rest of the staff and other parts of hotel. We will be returning to the Peebles area for overnight stays but will be looking elsewhere as although food was excellent we were happy to leave!
My friend brought me to this place as she is a regular visitor here. The Hotel is rather quirky in that the lift only goes to the first floor..then you have to climb stairs to second floor.. Our room was modern and comfortable. We went downstairs for a Bar snack and Angus (the barman) went to the bother of sourcing ingredients to make my friend a Pink Mojito..he was running about serving food and drinks ..customer service was excellent from him ... The food here is great
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Eddleston, Mercure Peebles Barony Castle Hotel is within a 15-minute drive of Neidpath Castle and Haylodge Park. This 72-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. Rosslyn Chapel is also within a 30-minute drive.
In addition to a restaurant that serves lunch and dinner, you can also enjoy a drink at the bar. Order from 24-hour room service to satisfy your hunger without leaving your room. Start your day off with breakfast, available for a fee.
All 72 air-conditioned accommodations feature separate bedrooms. Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Phones and desks are also standard.
Guests of Mercure Peebles Barony Castle Hotel enjoy a full-service spa, an indoor pool, and a fitness center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 1650 reviews