Gave it 3 stars because of proximity to train station and walkable. Cleaness not good. Saw the clean sheets and towels on the floor amd hallway windowsill. They make the hotel price higher and include a voucher for dinner to eat at the ash restaurant which is attached to the hotel. The food and service at the restaurant are not good. The restaurant manager is rude and attitudinal.
Well maintained for the age of the property.
The property could use a fresh coat of paint in some of the interior hallways. The breakfast is not worth the price. The location is fantastic, and the staff is very kind.
I was blown away by how beautiful this hotel was. Additionally, it was the only hotel we stayed in that had on site parking, which we were lucky enough to get one. 10 out of 10.
The only thing "royal" about the Royal Highland Hotel is the lobby - luxury stops there. Staff in hotel side were lovely - staff running the bar? (clearly management having to handle the bar), not so. Food was good, but like everywhere they're understaffed, they just didn't seem to handle it quite as graciously as everyone else we dealt with. The room was tiny and very basic - clean, but only one pillow, barely anything to make coffee with in the room. Overall, just ok and a far cry from the other places we stayed around Scotland on this trip. Wouldn't personally book here again
Hotel is in the city center very close to train station and restaurants.
Good hotel close to train station and city center. Lot of restaurants with in a walkable distance. The hotel from outside looks old and grand.
Memorable stay at a well located, well maintained, and cozy Highland hotel.
We had a 7 AM flight, and needed a taxi for 4:30 AM to get us to the airport. They arranged this for us!! We had a free breakfast with our stay but it wasn’t available until 7AM. They staff set us up in the entryway of the hotel with coffee, tea, croissants, jam, fruit and cheeses!!! We felt like royalty!!! This is above and beyond what we expected!!!
Historical site. Hard parking could have been cleaner
Faded glory. Was once probably a comfortable hotel now it's just old. Rooms were too hot. Furnishings were tired. Bedside lamps in our room did not work. No bellboys to help with bags. Breakfast though plentiful was not cooked properly or was over cooked. I could go on. Not worth the cost of the stay. We won't return.
Keyword "Quaint", once you start heading to your actual room. As others have said, the revamped Lobby and Restaurant areas are nicely done but you step back a decade or two in the hallways and bedrooms. In July, the lack of Air Con meant leaving the window open all night. Great for fresh air but listening to seagulls squawking most of the night made for a restless nights sleep. Only 1 small lift/elevator. Friendly, helpful staff.
Located in Inverness City Centre, The Royal Highland Hotel is next to popular attractions like Eastgate Shopping Centre and Victorian Market. This 84-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
In addition to a restaurant that serves lunch and dinner, you can also enjoy a drink at the bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a continental breakfast is served for a fee on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Coffee makers, portable fans, and safes are also standard. Housekeeping is available once per stay.
Guests of The Royal Highland Hotel enjoy access to free WiFi in public areas, meeting rooms, and coffee in a common area. There's limited parking and limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Additional amenities include express check-out, free newspapers, and laundry facilities.
Gave it 3 stars because of proximity to train station and walkable. Cleaness not good. Saw the clean sheets and towels on the floor amd hallway windowsill. They make the hotel price higher and include a voucher for dinner to eat at the ash restaurant which is attached to the hotel. The food and service at the restaurant are not good. The restaurant manager is rude and attitudinal.
thank you for your comments
Well maintained for the age of the property.
thank you for your kind words, we are indeed over 160+ years old and maintain the character with a little TLC where required. we hope to welcome you back in not too distant future
The property could use a fresh coat of paint in some of the interior hallways. The breakfast is not worth the price. The location is fantastic, and the staff is very kind.
thank you for your comments, we are in process of giving little TLC in rooms and public areas , hopefully you may return in the future and see this
I was blown away by how beautiful this hotel was. Additionally, it was the only hotel we stayed in that had on site parking, which we were lucky enough to get one. 10 out of 10.
Thank you for your kind words
The only thing "royal" about the Royal Highland Hotel is the lobby - luxury stops there. Staff in hotel side were lovely - staff running the bar? (clearly management having to handle the bar), not so. Food was good, but like everywhere they're understaffed, they just didn't seem to handle it quite as graciously as everyone else we dealt with. The room was tiny and very basic - clean, but only one pillow, barely anything to make coffee with in the room. Overall, just ok and a far cry from the other places we stayed around Scotland on this trip. Wouldn't personally book here again
thank you for your comments, we have noted comments
Hotel is in the city center very close to train station and restaurants.
thank you for your comments
Good hotel close to train station and city center. Lot of restaurants with in a walkable distance. The hotel from outside looks old and grand.
thank you
thank you this is duplicate and different rating