Inverness Palace Hotel & Spa, WorldHotel Distinctive

4.0 star property
Victorian hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Inverness Palace Hotel & Spa, WorldHotel Distinctive

Indoor pool
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Food and drink
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

View in a map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Place, Inverness Castle
    ‪2 min walk‬
  • Place, Inverness Cathedral
    ‪3 min walk‬
  • Place, Eden Court Theatre
    ‪6 min walk‬
  • Airport, Inverness (INV)
    ‪14 min drive‬

Room options

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Twin Bed

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Family Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(9 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Family Room

  • Sleeps 4

Executive River Double Room

  • Sleeps 2

Executive River Twin Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Small Cosy Double Room

  • Sleeps 2

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About the neighborhood

Inverness

Located in Inverness City Centre, Inverness Palace Hotel & Spa, WorldHotel Distinctive is next to Inverness Castle and Inverness Museum and Art Gallery. This 110-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Inverness Castle - 2 min walk - 0.1 miles
  • Inverness Cathedral - 3 min walk - 0.2 miles
  • Victorian Market - 4 min walk - 0.3 miles
  • Eastgate Shopping Centre - 5 min walk - 0.3 miles
  • Eden Court Theatre - 6 min walk - 0.3 miles

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 22 min drive

Restaurants

  • ‪Johnny Foxes - ‬2 min walk
  • ‪Number 27 - ‬5 min walk
  • ‪Xoko - ‬4 min walk
  • ‪Grain & Grind - ‬2 min walk
  • ‪The Castle Tavern - ‬7 min walk

About this property

Inverness Palace Hotel & Spa, WorldHotel Distinctive

Victorian hotel with a full-service spa and a fitness center
Guests of Inverness Palace Hotel & Spa, WorldHotel Distinctive enjoy a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (25 inches high)

More

  • 3 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 30 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

What's there to do within easy reach of Inverness Palace Hotel & Spa, WorldHotel Distinctive?

This hotel is situated in Inverness City Centre, just steps from Inverness Castle and Inverness Museum and Art Gallery, and within a short walk of Eden Court Theatre. You'll also find Victorian Market and Eastgate Shopping Centre less than a mile away.

How much does it cost to stay at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

As of Oct 20, 2025, prices found for a 1-night stay for 2 adults at Inverness Palace Hotel & Spa, WorldHotel Distinctive on Nov 9, 2025 start from $110.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

Yes, self parking is offered for free at the hotel. Valet parking is available for GBP 10 per stay. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Is a spa located at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

The Pretty Woman Spa is the hotel's spa and services include body wraps, aromatherapy, massages, and mani/pedis. The spa is not open daily but only on select days.

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive feature a casino at the property?

No, Inverness Palace Hotel & Spa, WorldHotel Distinctive doesn't have a casino.

Is there an indoor pool at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive have a hot tub?

No, but this hotel does have a steam room.

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive have a restaurant with a breakfast menu?

Yes, Inverness Palace Hotel & Spa, WorldHotel Distinctive serves buffet breakfast for a surcharge each morning at Brasserie.

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Inverness Palace Hotel & Spa, WorldHotel Distinctive for a fee of GBP 15 per pet, per night.

Does Inverness Palace Hotel & Spa, WorldHotel Distinctive have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Inverness Palace Hotel & Spa, WorldHotel Distinctive?

The closest major airport to Inverness Palace Hotel & Spa, WorldHotel Distinctive is Inverness (INV), which is 10.5 mi away (22 minutes by car).

Are there rooms with balconies at Inverness Palace Hotel & Spa, WorldHotel Distinctive?

No, there aren't any guestrooms with balconies at Inverness Palace Hotel & Spa, WorldHotel Distinctive.

Reviews

Inverness Palace Hotel & Spa, WorldHotel Distinctive Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 487 out of 991 reviews
Rating 8 - Good. 311 out of 991 reviews
Rating 6 - Okay. 118 out of 991 reviews
Rating 4 - Poor. 57 out of 991 reviews
Rating 2 - Terrible. 18 out of 991 reviews

Reviews

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room. Very convenient to Eden Court. Over priced
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really comfortable hotel in ideal location in Inverness -- would definitely stay here again!
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle, Walpole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Large rooms with good view of the river and city.
Stayed 1 night in Jul 2025

4/10 Poor

Wendy

Traveled with family
Many of the hotel rooms are in the basement. Rooms are very small and walls paper thin. Could hear the people and TV on the other side. Very expensive stay. You are better to stay in Old Edinburgh for restaurants and shopping for the price of this hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Vickie

Traveled with family
Average hotel. Staff needs training on guest experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Futoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is on the river Ness, across from Inverness Castle and nearby multiple bars, restaurants, cafes, and a Tesco grocery store. Guest parking is available at no extra charge to guests. Staff are polite, and considerate of guests' needs. We made use of the pool and hot tub during our stay. They have an excellent hotel gym, spa, sauna, and steam room to boot. We would stay again!
Stayed 2 nights in Jul 2025

8/10 Good

Deborah c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tunnocks teacakes at reception what more can I say

Tunnocks teacakes at reception what more can I say! Central and walkable. Cosy room, quiet
Stayed 2 nights in May 2025

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

angelina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again.

Great location. Near everything Inverness has to offer. The rooms were very clean and felt very sound proofed which we really enjoyed and appreciated. The breakfast wasn't worth the price but other than that we loved the hotel stay. We stayed for four nights.
Stayed 4 nights in May 2025

10/10 Excellent

Aryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and spacious. The shower was extremely tiny.
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location along the river. This hotel has luxe quality at an affordable price. Only complaint is that when there are several bus tours, the breakfast room is crowded & staff a bit overwhelmed. But don’t let that deter a stay here.
Stayed 4 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Jun 2025

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location right on the river. Near old town.
Stayed 1 night in May 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very, very nice. Our room overlooked the river, and was bright and sunny. Front desk staff was very accommodating and met all our needs. My only suggestion is that since there are so many elderly people touring there, that you install safety grab bars in the shower at waist height. Otherwise our stay was fantastic!
Stayed 1 night in Jun 2025

6/10 Okay

Thomas

Traveled with family
Liked: Amenities
The second building Rooms were small and it was hot.
Stayed 2 nights in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location was beautiful. Staff was friendly and helpful . Didn’t like no ac in room. Slept with out covers as too hot in room. Tower fan in room was not enough. Room smelled very musty. No easy access for plug in receptacles (had to move night tables to access. Pillows were very thin and uncomfortable. Definitely substandard room for advertised price. Will not recommend this hotel to others.
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was absolutely beautiful and beautiful decor
Stayed 1 night in May 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean and amazing location
Stayed 2 nights in May 2025

8/10 Good

John Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were very welcoming and helpful. The room large and well furnished. However, the shower room was far too small, and inconvenient to use. I am not abnormally large yet I had a problem getting into and out of the shower cubicle and sitting n the toilet was a squeeze, the basin small, and the toilet roll was on a stand in front of the mask basin! It was great to have a charging points for the electric car, but it was far too complex to operate. Such a shame in such a good hotel and great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great. The parking was full but the hotel had another free option.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tope

Stayed 1 night in Apr 2025

10/10 Excellent

Dolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025