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Inverness Palace Hotel & Spa, WorldHotels Distinctive

Property class: 4

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Photo gallery for Inverness Palace Hotel & Spa, WorldHotels Distinctive

A room with a view of a castle through large windows, a round table, and two upholstered chairs.
Property video
An indoor swimming pool with wooden beams, glass walls, and a view of greenery outside.
A bar area with a long counter, multiple bar stools, and three chandeliers.
A bar area with a counter, bar stools, and hanging chandeliers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
8 Ness Walk, Inverness, Scotland, IV3 5NG
  • Place, Inverness Castle
    ‪2 min walk‬
  • Place, Inverness Cathedral
    ‪3 min walk‬
  • Place, Eastgate Shopping Centre
    ‪4 min walk‬
  • Airport, Inverness (INV)
    ‪19 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed, Non Smoking

A hotel room with a large bed, a desk, and a chair.

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Room, 1 Double Bed, Non Smoking (View)

A spacious bedroom with a large bed, a chair, a nightstand, and a window with curtains.

Executive Room, 1 Double Bed, Non Smoking (View)

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Comfort Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, mirror, wardrobe, and a window with curtains.

Comfort Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, a mirror, and a lamp.

Comfort Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Room, 2 Twin Beds, Non Smoking (View)

A hotel room with two beds, a desk, a chair, a TV, and a chandelier.

Executive Room, 2 Twin Beds, Non Smoking (View)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Family Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a dining table, and a view of the outdoors.

Family Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

A hotel room with a bed, bedside tables, a lamp, a hanging coat rack, and a skylight.

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.2 out of 10
Very good
(11 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Inverness

Located in Inverness City Centre, Inverness Palace Hotel & Spa, WorldHotels Distinctive is next to Inverness Castle and Inverness Museum and Art Gallery. This 110-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Inverness Castle - 2 min walk - 0.1 miles
  • Inverness Cathedral - 3 min walk - 0.2 miles
  • Inverness Visit Scotland Information Centre - 3 min walk - 0.2 miles
  • Eastgate Shopping Centre - 4 min walk - 0.3 miles
  • Victorian Market - 4 min walk - 0.3 miles

Getting around

  • Inverness Station - 11 min walk
  • Inverness (INV) - 25 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Castle Tavern - ‬7 min walk
  • ‪The Gellions - ‬3 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪Number 27 - ‬5 min walk

About this property

Inverness Palace Hotel & Spa, WorldHotels Distinctive

Guests of Inverness Palace Hotel & Spa, WorldHotels Distinctive enjoy a full-service spa, an indoor pool, and a gym. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
The Pretty Woman Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Valet parking on site (GBP 10 per stay)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.95 for adults and GBP 14.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 323 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (25 inches high)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Victorian architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property also serves Jain vegetarian food. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 30 per night

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
  • Valet parking fee: GBP 10 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property class

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Best Western Inverness Palace Hotel
Best Western Palace Hotel
Best Western Inverness Palace
Best Western Palace
Best Western Inverness Palace Hotel And Spa
Best Western Inverness Palace Hotel Inverness
Inverness Best Western
BEST WESTERN Inverness Palace Hotel & Spa Scotland
Best Inverness & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel
Best Western Inverness Palace Hotel & Spa Inverness
Best Western Inverness Palace Hotel & Spa Hotel Inverness

Frequently asked questions

What's there to do within easy reach of Inverness Palace Hotel & Spa, WorldHotels Distinctive?

This hotel is situated in Inverness City Centre, just steps from Inverness Castle and Inverness Museum and Art Gallery, and within a short walk of Eden Court Theatre. You'll also find Eastgate Shopping Centre and Victorian Market less than a mile away.

How much does it cost to stay at Inverness Palace Hotel & Spa, WorldHotels Distinctive?

As of Oct 28, 2026, prices found for a 1-night stay for 2 adults at Inverness Palace Hotel & Spa, WorldHotels Distinctive on Nov 22, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a spa located at Inverness Palace Hotel & Spa, WorldHotels Distinctive?

The Pretty Woman Spa is the hotel's spa and services include body wraps, aromatherapy, massages, and mani/pedis. The spa is not open daily but only on select days.

Does Inverness Palace Hotel & Spa, WorldHotels Distinctive feature a casino at the property?

No, Inverness Palace Hotel & Spa, WorldHotels Distinctive doesn't have a casino.

Is there an indoor pool at Inverness Palace Hotel & Spa, WorldHotels Distinctive?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Does Inverness Palace Hotel & Spa, WorldHotels Distinctive have a restaurant with a breakfast menu?

Yes, Inverness Palace Hotel & Spa, WorldHotels Distinctive serves buffet breakfast for a surcharge each morning at Brasserie.

Does Inverness Palace Hotel & Spa, WorldHotels Distinctive allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Inverness Palace Hotel & Spa, WorldHotels Distinctive for a fee of GBP 15 per pet, per night.

Where is the closest airport to Inverness Palace Hotel & Spa, WorldHotels Distinctive?

The closest major airport to Inverness Palace Hotel & Spa, WorldHotels Distinctive is Inverness (INV), which is 10.4 mi away (25 minutes by car).

Inverness Palace Hotel & Spa, WorldHotels Distinctive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1003 reviews
Rating 8 - Good. 305 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely receptionist on arrival, spacious room, comfy beds and the swimming pool was a bonus
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks out at the castle across the River. Hotel is very clean. And the food we had there was great. We also used the electric car chargers they have on site.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property and an absolutely gorgeous location. The Room so well appointed. Staff at the Restaurant amazing.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were extremely helpful. The location of the hotel is wonderful. It was very safe and quiet. Room service was very good. I would definitely come here again if I were to ever make it back to Scotland!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The hotel was okay. It was in my opinion a 3.5 star hotel.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - walkable to many things in Inverness. I stayed in a cottage on the property, Very comfortable- a great stop before going into The Highlands of Scotland.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff, comfy bed and brilliant breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Staff went above and beyond our expectations. Ale was terrific! Highly recommend,,,
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent hotel in a fantastic location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean rooms and bar area. Staff were friendly and helpful. Close to local amenities , with lots of nice eating and drinking places to hand. Had a great room with view of river and castle which was a pleasant upgrade. Will definitely be back and would highly recommend.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean rooms, great staff. Good selection of food for breakfast and in the brasserie.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 2 night stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location along the River Ness, just across from Inverness Castle and around the corner from the Inverness Cathedral. Easy walk to downtown area with lots of good dining options. Hotel sits on the Ness Walk - excellent for after-dinner strolls along the river! Hotel was well-maintained and rooms were comfortable, although there is no air conditioning - would have been a helpful feature since it was a bit warm during our stay in mid-July. Staff were very kind and accommodating. I would definitely stay again if I return to Inverness!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
All the staff were lovely, rooms spotless and comfortable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location , awesome venue and amazing staff , we can't wait to return
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was comfortable and breakfast was spot on
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel right along the river with beautiful views of the Inverness Castle. Located just across the bridge from the downtown area, but still very close to everything.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely room, helpful staff, amazing facilities
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed quiet rooms. Bar/Lounge areas very comfortable. Great location for all city centre and riverside activities
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of access to town and parking. Would have been nice if had velet for late night arrival.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was the loveliest room of our honeymoon through the highlands. We really enjoyed staying here.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place with easy access to Inverness city center with excellent restaurants. Beautiful View of the river and castle. Bonus with a nice pool/sauna free of cost.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel on our Scottish travels. Room was spacious, clean and comfortable. My wife who is not very mobile found movement around the hotel excellent for her needs and staff helped in ensuring diable parking available Dinner and breakfast service and food choices also excellent.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and modernised hotel great location friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, ease of check in. Room clean and tidy.
Stayed 2 nights in Mar 2026