Alex at the front desk was particularly helpful and bonnie. Everything is newly updated and fresh.
Pleasant hotel, clean, conveniently located to visit the old Edinburgh. One caveat: the hotel advertises a laundry service and laundry facilities but it only has the service, no facilities. Same with the Leonardo hotel in Glasgow.
Nice hotel. Great location (across from the train station), and breakfast was tasty. Our room was comfortable with an amazing view of Calton Hill. The pillows were a little thin. The room was well appointed though. The staff were all professional and courteous. We enjoyed our stay!
Excellent ubication and friendly staff.
Absolutely best location from the Royal Mile all that shopping and food walked to the edinburgh castle which was great too
Location was just down the hill from the Royal Mile was a great mile that leads to Edinburgh Castle. All the shops and stores are great enjoyed being part of the old towne and seeing all the alleyways that lead to other streets but sometimes have store or backalley restaurants. Just loved Edinburgh
The location was great, close to Waverly Station.
Great location, very clean and comfortable room
Dirty elevators and hallways due to construction Put in a room with no AC and no operable windows. Absolutely unacceptable. Moved to another room. Never again with this hotel chain.
location is good. sadly when staff notice i'm by myself, they offer me a single room which i ask if there is anything else difference other than the size of bed, when i step in, found out single room size is half size of a regular room.
Located in Old Town Edinburgh, Leonardo Royal Hotel Edinburgh - Formerly Jurys Inn is adjacent to Royal Mile and within a 10-minute walk of other popular attractions like Princes Street. This 190-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10 AM and on weekends from 7:00 AM to 11 AM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Espresso makers, ironing boards, and desks are also available.
At Leonardo Royal Hotel Edinburgh - Formerly Jurys Inn, guests have access to free WiFi in public areas, express check-out, and laundry facilities. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. This smoke-free hotel also has a TV in a common area.
Alex at the front desk was particularly helpful and bonnie. Everything is newly updated and fresh.
Pleasant hotel, clean, conveniently located to visit the old Edinburgh. One caveat: the hotel advertises a laundry service and laundry facilities but it only has the service, no facilities. Same with the Leonardo hotel in Glasgow.
Dear Genevieve,Thank you for taking the time to tell us about your experience at the Leonardo Royal Edinburgh . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Leonardo Royal, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team
Nice hotel. Great location (across from the train station), and breakfast was tasty. Our room was comfortable with an amazing view of Calton Hill. The pillows were a little thin. The room was well appointed though. The staff were all professional and courteous. We enjoyed our stay!
Dear Stephanie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team
Excellent ubication and friendly staff.
Dear Norma, Thank you for your 5 star review, I am delighted you liked our location and felt our team were friendly. Kind RegardsClaire Livingston General Manager
Absolutely best location from the Royal Mile all that shopping and food walked to the edinburgh castle which was great too
Dear Yona,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team
Location was just down the hill from the Royal Mile was a great mile that leads to Edinburgh Castle. All the shops and stores are great enjoyed being part of the old towne and seeing all the alleyways that lead to other streets but sometimes have store or backalley restaurants. Just loved Edinburgh
Dear Yona,We very much appreciate your comments regarding your stay at the Jurys Inn Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind Regards,Reception Team
The location was great, close to Waverly Station.
Dear David, Thank you for taking the time to review your stay with us here at Jurys Inn Edinburgh. I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. Once again, thank you for your feedback and have a pleasant day. Kind Regards, Reception Team
Great location, very clean and comfortable room
Dear Elisha, Thank you very much for sharing your feedback regarding your stay with us in Edinburgh; it is greatly appreciated. We are delighted to hear that you have a lovely stay, enjoying our central location and comfortable rooms. We hope to welcome you back soon! Sincerely, Riley Receptionist
Dear Brian,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team