10/10 Excellent
SUSAN MARIE
Mar 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent seven nights at Eleven Stafford Street in mid-March 2025. There are no on-site staff, so if that's important, you're in the wrong place. I like the quiet and privacy. The property is pretty and well maintained. It is conveniently located about half an American city block from a tram stop, making the ride to and from the airport very reasonable. The hotel has a direct dial into a cab system and the cabs were quick. There are plenty of bus stops and a Sainsbury's (grocery store) nearby.
For those of you who, like me, possess old knees, there is a steep flight of steps leading up to the front door of the building. My room was in the level below the ground floor, so I also had to negotiate a staircase that had a single, very thick banister that was difficult to grasp.
My room was lovely and well appointed. I didn't find the mattress to my taste, but it was fine for a week. My only complaint about the room is that there is no space in which to place clothing (that is, to unpack) for a week's stay. There is a desk with small drawers, but that's it. I did utilize the available hangers and hung what I could, but the wall-mounted rack didn't have a lot of space. There were hooks on the back of the door, where I could hang my coat, umbrella, etc.
The bathroom was very modern and there is a handy shelf above the toilet where you can place all the things you need. Requests for assistance are handled promptly, and the manager and cleaning staff were very accommodating.
SUSAN MARIE
Stayed 7 nights in Mar 2025