San Juan Vacation Packages

The views very nice from the pool

I enjoyed my stay here. William (porter/bellhop) was so nice, the young man at the coffee shop was kind and friendly, and the young man at Ocean Breeze bar (I think that his name was Agustin) made the BEST drinks! The location, on the beach, was GREAT. There were always loungers and umbrella’s available on the beach; and if there wasn’t one, the young man on the beach would provide one for you. The food was also really good at Ocean Breeze ( loved the lobster rolls)! It may not be affiliated with the hotel, but I do NOT recommend the Ruth’s Chris there. That was the worst Ruth’s Chris that I’ve ever eaten at. So just save your time and eat at the hotel instead. The only thing that would make this a perfect stay would be: (1) It would be nice if the pool was larger (or an additional pool) because it was always full. But, having the beach access made up for it. (2) Provide more information at check in about the restaurants, pool location, etc. I had to figure these things out the next day on my own. A written list with this information would be nice. (3) The young man at the excursions/tours area wasn’t helpful AT ALL. Therefore, I had to go online and find outside companies myself. So, don’t depend on hotel assistance for tours. Just book beforehand. Overall, I would stay here again and recommend it to others.

The property was off the main strip but it was still in a decent area. The staff was awesome! Wish there was more places to eat in the area and there was early check in available.

The hotel is overrated. The furniture in the rooms are filthy, and with so much condensation the floors are a fall hazard. Poor quality Wi-Fi and we’re charged $5 for utensils for our room service order. We could never reach the front desk even prior to check in to set up special in room services. The staff was very lackadaisical. This anniversary stay was very disappointing.