San Juan Vacation Packages

We liked the spaciousness and uniqueness of the apartment. Furnishings nice. Communication was excellent and easy, staff very nice. Rooftop area was fantastic! They take a lot of security measures which makes you feel safe since you are in a residential area. Questioned safety at first but was fine. No microwave, plastic bed coverings made a lot of noise when moving at night. But all minor compared to the rest.

The views very nice from the pool

The hotel is overrated. The furniture in the rooms are filthy, and with so much condensation the floors are a fall hazard. Poor quality Wi-Fi and we’re charged $5 for utensils for our room service order. We could never reach the front desk even prior to check in to set up special in room services. The staff was very lackadaisical. This anniversary stay was very disappointing.

The best hotel in Old San Juan. By far.

This hotel itself is nice. There's a common area that has a vending machine and sofas to gather. However, our room must have been the smallest room they have. Only other room I stayed in that was comparable was in London. But the bathroom was almost as big as the room. My biggest complaint was the noise. Not from the street, but the common area. We are not early risers when on vacation, but when the cleaning staff arrived, they have really loud conversations that echo through the entire area. We had gaps above and under our door and could hear everything, like our door was wide open. This was everyday! I also realized we were the only room that had a hole as a window in the bathroom. So, that also contributed to our noise pollution. Housekeeping did a good job and staff were accommodating. Some aspects of the room were nice and others sucked. We had no counter space for anything, especially the bathroom. There were some moldy spots on the ceiling, due to the humidity. Location was amazing. I would stay again, but wouldn't want the same room (#14)