Marina Inn

Where to begin? This was one of the worst hotels I've ever stayed in, and I've stayed in a lot! No parking (except on the street, which is a challenge to find in San Francisco), the interior carpets are filthy and threadbare, my room was tiny, and many amenities were missing from the room. Apparently there is supposed to be an ice bucket, but mine didn't have one. No refrigerator, no coffee/tea maker, tiny bathroom, venetian shade didn't cover the bathroom window, so one was visible from across the street while on the commode, the lamps on the end table didn't work, no clock, and breakfast for dozens of rooms was held in a tiny space (a converted hotel room) with about four tables for the guests in the 60+ rooms to use, and the breakfast was minimal. When I told the night clerk about the unusable lamps in my room, I was told that the manager would deal with it in the morning. Useless for me. I also overheard a young woman telling the day clerk that she had returned to her room to find the door ajar. No sign of housekeeping; just her door was open.

The staff was super friendly, but the conditions of the actual hotel weren't the best. The carpet was ripped, walls were just old and the blinds in our rooms were really dirty. The walls were pretty thin too, so we could hear the tv that was turned on next door to us.

Horrible parking. Cute, old hotel. Close to fort mason center! Worth it for the event.

I waited at front desk to check in for 45 mins and finally a staff show up.

Although is a very old hotel that need updates, it is located and very good location, minutes away by walk from the piers, and Golden Gate, in a nice neighborhood that offer good restaurants.

Adorable room with personality. Short walk to fisherman's wharf and the pier -about 15 minutes. Parking was not an amenity, but there is a parking garage close by -about 5 minutes walking -about $30 per day. Area felt safe - we had zero problems with getting approached or seeing any suspicious activity. There are nearby food joints next door and within minutes of walking. The trolley runs nearby. The only disappointment was the breakfast..it was very minimal with toast and hard boiled eggs. But hey - that's ok -it gave us a reason to get out and explore to find cute little breakfast places to eat at. We chose this hotel because it was within walking distance of the pier and came at a very good rate on Orbitz. If you're looking for a hotel where you can just stash your stuff and stay out all day walking around sanfran, then this place is an excellent option. The closer you get to the pier the more expensive the hotels are. This hotel was the perfect happy medium of walking distance and price.

I am appalled that Orbitz has this hotel as one of the hotels they give deals on. It was filthy dirty and not well kept up. The staff was unapologetic and snotty about it. Ew. So not stay here.

Lady at night rude otherwise cheap n shitty place overall

The inn was well located but very dated and in need of updating. The bed was a little on the firm side but it was basically okay. The included breakfast was also bare-bones but okay. The staff was to friendly and they could definitely use an I service in cleanliness. BUT the price was right.

This hotel was in a great location. Being right off of Lombard street, walking to the pier was easy! There's a grocery store nearby to get snacks for the go. The staff was very friendly and helpful. The rooms were certainly not the nicest I've been in. The fixtures, furniture, and just about evenything has seen better days. However, everything was pretty clean. The mattresses were in good shape (I checked for bud bugs, tears, stains, etc- and didn't find anything :-) I would definitely stay here again.

Nice Location and very pleasant 'behind-the-desk' staff.... BUT the property is 'worn' and badly needs freshening, windows didn't fully close and admitted much traffic noise from busy busy Lombard Street, and No Parking available

This place has been neglected. Relatively Cheap comparatively. Staff is attentive however the conditions are pretty bad. If you are out and about and are just looking for a safe place to crash then it will work.

This was a very disappointing stay. Our first clue was when we were asked to pay for entire stay when we checked in. It may have been "quaint" at one time. That's no longer true. The carpeting is threadbare in some places. The door from our room to the hall did not reach our floor so the light poured in from the hall under the door. The blind on the window was not wide enough to cover it (the multiple nail holes at the top of the window was testament to previous attempts to cover the window. There were stains on the wallpaper and an ant or two in the tub. The shower head was incredibly low. Anyone over 5'5" would have to duck under it. And the shower had no power. BTW...there is no air. Air conditioning comes via a small table fan. The baseboard heating element was antiquated and rusting at one end. And the complimentary breakfast could be a problem if you don't like eggs, toast and yogurt. A roll or bagel or small muffin would have been nice. A previous review which was posted sometime after our reservation mentioned that the room had been a deal the prior year but that the cost had doubled--while the quality had not improved. I took pictures of it all. Very, very disappointing.

Clean room but... total facility needs to be upgraded. Peeling wall paper in room, old venetian blinds in room in disrepair, hall and main stairway carpets were threadbare and dirty(need to be replaced, chipped finishes on cabinets, wood door sills between room and extremely small bathroom were stained and needed sanding and refinishing. The "continental breakfast room's" floor was stained and needed sanding and refinishing. The staff was lovely and extremely helpful but the facility definitely needs work.

The previous reviews were completely on one end or the other. I am a single mother and traveled with a 12 and 5 year old and while there were hotels with higher stsr ratings in areas such as Union Square, all those areas had a high population of homeless people smoking weed on the streets and asking for money. The Marina was an antique gem, my sons loved it. There is the screeching of the floors but that's what made it so different from the rest. Its true we had no ac, but it was so fresh at all times that having the window cracked a bit was perfect and we could see alot of the city lights at night. The morning front desk staff was so friendly and let us store our bags early. The afternoon girl was a bit dry and monotone but she grew on us, l think it was just her personality. Best part of it all THE AREA, it was so so perfect to so many things! We walked to Presidio Park, to the Wharf, to parks. Simply perfect! I would stay here again. The only negative for me would have been breakfast, the rest of the reviews are spot on how poor it was.

I hope after reading this someone will show some sympathy. We check into The Marina Inn and see the hotel is very outdated but we try to make the best of it. We use the room to get ready and head out. We return at about 11 pm. After a long day I'm hoping to shower and get some sleep. We get to the hotel and as I'm finally starting to relax my boyfriend shouts "Don't move" I freak out and jump off the bed thinking it may be a bug then he tells me "GET ON THE BED". He saw a MOUSE. I immediately called reception requesting a refund. Yolanda tells me to pack up and head downstairs to discuss details. Details were that they were not going to give me my money back. They would accommodate by moving me to the fifth floor. How they expected me to sleep in a different room when their hotel could possibly be infested with mice I'm not sure but I refused. At that point my goal was to find somewhere to sleep. It was midnight and we were out on the street. We stood outside The Marina Inn for about an hour with no help. For a week I called the hotel every day, three times a day to request a refund. Every single person that assisted my case showed no interest which leads me to believe that this is not the first time this has happened. The reps made comments that the manager knew who we were. They referred to us as “the young couple”. Young or not we paid 160 for our stay at the Marina Inn where we did not even spend the night due to their obvious lack of maintenance. Do not stay here.

Good situation , Correct Nevertheless , needs some renovations. Poor breakfast and no coffe maker in the rooms

Great location for a good price. Staff was friendly and the breakfast was minimal, but a nice start to the day. Showering experience not the best--small towels and had to bend down to fit my head under the shower head.