Skip to main content
Beginning of main content

Marina Inn

2.0 out of 5.0

Recent guest reviews

I am appalled that Orbitz has this hotel as one of the hotels they give deals on. It was filthy dirty and not well kept up. The staff was unapologetic and snotty about it. Ew. So not stay here.

Lady at night rude otherwise cheap n shitty place overall

The inn was well located but very dated and in need of updating. The bed was a little on the firm side but it was basically okay. The included breakfast was also bare-bones but okay. The staff was to friendly and they could definitely use an I service in cleanliness. BUT the price was right.

This hotel was in a great location. Being right off of Lombard street, walking to the pier was easy! There's a grocery store nearby to get snacks for the go. The staff was very friendly and helpful. The rooms were certainly not the nicest I've been in. The fixtures, furniture, and just about evenything has seen better days. However, everything was pretty clean. The mattresses were in good shape (I checked for bud bugs, tears, stains, etc- and didn't find anything :-) I would definitely stay here again.

Nice Location and very pleasant 'behind-the-desk' staff.... BUT the property is 'worn' and badly needs freshening, windows didn't fully close and admitted much traffic noise from busy busy Lombard Street, and No Parking available

This place has been neglected. Relatively Cheap comparatively. Staff is attentive however the conditions are pretty bad. If you are out and about and are just looking for a safe place to crash then it will work.

This was a very disappointing stay. Our first clue was when we were asked to pay for entire stay when we checked in. It may have been "quaint" at one time. That's no longer true. The carpeting is threadbare in some places. The door from our room to the hall did not reach our floor so the light poured in from the hall under the door. The blind on the window was not wide enough to cover it (the multiple nail holes at the top of the window was testament to previous attempts to cover the window. There were stains on the wallpaper and an ant or two in the tub. The shower head was incredibly low. Anyone over 5'5" would have to duck under it. And the shower had no power. BTW...there is no air. Air conditioning comes via a small table fan. The baseboard heating element was antiquated and rusting at one end. And the complimentary breakfast could be a problem if you don't like eggs, toast and yogurt. A roll or bagel or small muffin would have been nice. A previous review which was posted sometime after our reservation mentioned that the room had been a deal the prior year but that the cost had doubled--while the quality had not improved. I took pictures of it all. Very, very disappointing.

Clean room but... total facility needs to be upgraded. Peeling wall paper in room, old venetian blinds in room in disrepair, hall and main stairway carpets were threadbare and dirty(need to be replaced, chipped finishes on cabinets, wood door sills between room and extremely small bathroom were stained and needed sanding and refinishing. The "continental breakfast room's" floor was stained and needed sanding and refinishing. The staff was lovely and extremely helpful but the facility definitely needs work.

The previous reviews were completely on one end or the other. I am a single mother and traveled with a 12 and 5 year old and while there were hotels with higher stsr ratings in areas such as Union Square, all those areas had a high population of homeless people smoking weed on the streets and asking for money. The Marina was an antique gem, my sons loved it. There is the screeching of the floors but that's what made it so different from the rest. Its true we had no ac, but it was so fresh at all times that having the window cracked a bit was perfect and we could see alot of the city lights at night. The morning front desk staff was so friendly and let us store our bags early. The afternoon girl was a bit dry and monotone but she grew on us, l think it was just her personality. Best part of it all THE AREA, it was so so perfect to so many things! We walked to Presidio Park, to the Wharf, to parks. Simply perfect! I would stay here again. The only negative for me would have been breakfast, the rest of the reviews are spot on how poor it was.

I hope after reading this someone will show some sympathy. We check into The Marina Inn and see the hotel is very outdated but we try to make the best of it. We use the room to get ready and head out. We return at about 11 pm. After a long day I'm hoping to shower and get some sleep. We get to the hotel and as I'm finally starting to relax my boyfriend shouts "Don't move" I freak out and jump off the bed thinking it may be a bug then he tells me "GET ON THE BED". He saw a MOUSE. I immediately called reception requesting a refund. Yolanda tells me to pack up and head downstairs to discuss details. Details were that they were not going to give me my money back. They would accommodate by moving me to the fifth floor. How they expected me to sleep in a different room when their hotel could possibly be infested with mice I'm not sure but I refused. At that point my goal was to find somewhere to sleep. It was midnight and we were out on the street. We stood outside The Marina Inn for about an hour with no help. For a week I called the hotel every day, three times a day to request a refund. Every single person that assisted my case showed no interest which leads me to believe that this is not the first time this has happened. The reps made comments that the manager knew who we were. They referred to us as “the young couple”. Young or not we paid 160 for our stay at the Marina Inn where we did not even spend the night due to their obvious lack of maintenance. Do not stay here.

Good situation , Correct Nevertheless , needs some renovations. Poor breakfast and no coffe maker in the rooms

Great location for a good price. Staff was friendly and the breakfast was minimal, but a nice start to the day. Showering experience not the best--small towels and had to bend down to fit my head under the shower head.

This hotel is disgusting. As soon as you walk through the door, the smell of toxic chemicals is overwhelming; and the air inside the elevator is deadly so use at your own risk. Finally arriving at my room and guess what? They have used another toxic deodorizer to attempt to make the room pleasant. The smell irritated my nasal passages and within ten minutes, I had the worst migraine. A close inspection of the bed revealed blood stains on the linens most likely from the bed bug bites. The sheets also had body hairs all over them. When brought to the attention of hotel staff, they ignored my complaints. My recommendations are to avoid this property. If you are traveling on a budget and want an awesome place to stay, check out the Seaside Inn. It is exceptionally clean and is underpriced for the overall quality and value.

I've stayed here twice. The first time was great! I had a deluxe room on the 2nd floor furthest away from Lombard Street. It was so quiet and peaceful and the room was quaint and cozy. I just came back from my second visit, and this time I had a room facing Octavia St. but closest to Lombard. It was much, much noisier. The hotel definitely needs updating in furniture (there were rips in the wallpaper, and the furniture has seen better days), but if you're looking for a decent place to stay in a beautiful area of town, this is it! ~7 minute walk to the wharf and a single bus ride away from Union Square. It's a quiet, safe neighborhood with some great restaurants around, and far away from the panhandlers in Union Square. Also, the staff is excellent! Friendly and accommodating! They'll even hold your luggage before you check in and after you check out. Note: No coffee maker or microwave in the rooms. But there's a Safeway around the corner and a Trader Joe's by the wharf. Free continental breakfast is served until 10am.

sorry to say I woke up with bites on my neck and shoulders, and blood stains on the pillow and sheet (they got me on my knee)...Room otherwise clean, ok, modest--but I was expecting that. Location was particularly convenient for me that trip, and all else no problem. Except for those bedbugs. Without that issue, the hotel's a bargain, a good deal.

I had a conference at a major hotel in Union Square but could not afford the hotel prices near there. Room interiors are outdated but fine for what I needed (e.g. bed, shower, tv and wireless internet). They offer a suitable continental breakfast for me (hard boiled eggs, juice, coffee, toast and fruit). The hotel was also near several good bus and trolley lines, as well as, walkable distance from fun neighborhoods like Russian Hill. I would definitely recommend it for people visiting SF on a budget.

Room had ants and did not seem to be clean. TV did not work all that well and did not seem to have a heater.

The hotel was more than adequate, although the building was of the older variety. The room itself was clean and comfortable, and the front desk staff was extremely helpful with every aspect of our stay. The only problem we had was with the hotel's wifi. Other than that, everything was a charm.

everything perfect, only negativ aspect is that some rooms are located to the mainstreet (loud!) next time we will book here again!

This is a decent motel, but they offer NO parking. Parking in San Fran is a NIGHTMARE (trust me, I'm from NYC...this is worse). You have to move your car every 2 hours. However, the staff here is friendly and if you are using public transit, the 30 Bus is around the corner. Only stay here if you don't have a car, are using SFMTA public transit, and are not worried about parking.

3110 Octavia St San Francisco CA

Hotel highlights

  • Walking distance to Ghirardelli Square
  • Free continental breakfast
  • Free in-room wired Internet
  • Business center

Located in Cow Hollow within a short walk of Ghirardelli Square, Marina Inn is within a mile (2 km) of other popular sights such as Lombard Street. This 40-room motel welcomes guests with conveniences like free breakfast, a business center, and concierge services. It's also close to Palace of Fine Arts and Pier 39.


Dining

Free continental breakfast is included with your stay and awaits you each morning.


Rooms

All 40 rooms provide free newspapers, phones, and desks. Guests can enjoy cable TV and stay connected with free wired Internet. Hair dryers are also included.


Property features

Guests of Marina Inn enjoy free WiFi in public areas, a business center, and a hair salon. Staff members can help with accommodation requests, and provide concierge services.

Guest reviews for Marina Inn

Everyone (11) Couples (25) Business (5) Students (1) Family (3) Other (13) Friends (1)
1
Everyone

I am appalled that Orbitz has this hotel as one of the hotels they give deals on. It was filthy dirty and not well kept up. The staff was unapologetic and snotty about it. Ew. So not stay here.

By on Apr 9, 2018

2
Everyone

Lady at night rude otherwise cheap n shitty place overall

By , from Fort Lauderdale FL on Apr 7, 2018

3
Everyone

The inn was well located but very dated and in need of updating. The bed was a little on the firm side but it was basically okay. The included breakfast was also bare-bones but okay. The staff was to friendly and they could definitely use an I service in cleanliness. BUT the price was right.

By , from Central California on Mar 25, 2018

4

good hotel for price

Everyone

This hotel was in a great location. Being right off of Lombard street, walking to the pier was easy! There's a grocery store nearby to get snacks for the go. The staff was very friendly and helpful. The rooms were certainly not the nicest I've been in. The fixtures, furniture, and just about evenything has seen better days. However, everything was pretty clean. The mattresses were in good shape (I checked for bud bugs, tears, stains, etc- and didn't find anything :-) I would definitely stay here again.

By , from San Fracisco on Feb 19, 2018

3

convenient...but

Students

Nice Location and very pleasant 'behind-the-desk' staff.... BUT the property is 'worn' and badly needs freshening, windows didn't fully close and admitted much traffic noise from busy busy Lombard Street, and No Parking available

By , from Santa Fe, NM on Nov 8, 2017

3

could have been better

Everyone

This place has been neglected. Relatively Cheap comparatively. Staff is attentive however the conditions are pretty bad. If you are out and about and are just looking for a safe place to crash then it will work.

By , from Georgia on Oct 19, 2017

1

in need of major renovations

Everyone
Improperly sized window blind Damaged wall Baseboard heating (poor condition)

This was a very disappointing stay. Our first clue was when we were asked to pay for entire stay when we checked in. It may have been "quaint" at one time. That's no longer true. The carpeting is threadbare in some places. The door from our room to the hall did not reach our floor so the light poured in from the hall under the door. The blind on the window was not wide enough to cover it (the multiple nail holes at the top of the window was testament to previous attempts to cover the window. There were stains on the wallpaper and an ant or two in the tub. The shower head was incredibly low. Anyone over 5'5" would have to duck under it. And the shower had no power. BTW...there is no air. Air conditioning comes via a small table fan. The baseboard heating element was antiquated and rusting at one end. And the complimentary breakfast could be a problem if you don't like eggs, toast and yogurt. A roll or bagel or small muffin would have been nice. A previous review which was posted sometime after our reservation mentioned that the room had been a deal the prior year but that the cost had doubled--while the quality had not improved. I took pictures of it all. Very, very disappointing.

By , from Annapolis, MD on Aug 15, 2017

3

good price but....

Everyone

Clean room but... total facility needs to be upgraded. Peeling wall paper in room, old venetian blinds in room in disrepair, hall and main stairway carpets were threadbare and dirty(need to be replaced, chipped finishes on cabinets, wood door sills between room and extremely small bathroom were stained and needed sanding and refinishing. The "continental breakfast room's" floor was stained and needed sanding and refinishing. The staff was lovely and extremely helpful but the facility definitely needs work.

By , from Connecticut on Aug 8, 2017

5

perfect for my sons and l.

Everyone

The previous reviews were completely on one end or the other. I am a single mother and traveled with a 12 and 5 year old and while there were hotels with higher stsr ratings in areas such as Union Square, all those areas had a high population of homeless people smoking weed on the streets and asking for money. The Marina was an antique gem, my sons loved it. There is the screeching of the floors but that's what made it so different from the rest. Its true we had no ac, but it was so fresh at all times that having the window cracked a bit was perfect and we could see alot of the city lights at night. The morning front desk staff was so friendly and let us store our bags early. The afternoon girl was a bit dry and monotone but she grew on us, l think it was just her personality. Best part of it all THE AREA, it was so so perfect to so many things! We walked to Presidio Park, to the Wharf, to parks. Simply perfect! I would stay here again. The only negative for me would have been breakfast, the rest of the reviews are spot on how poor it was.

By , from Houston, Tx on Jul 26, 2017

1

no apology, no call from manager jay, no refund.

Everyone

I hope after reading this someone will show some sympathy. We check into The Marina Inn and see the hotel is very outdated but we try to make the best of it. We use the room to get ready and head out. We return at about 11 pm. After a long day I'm hoping to shower and get some sleep. We get to the hotel and as I'm finally starting to relax my boyfriend shouts "Don't move" I freak out and jump off the bed thinking it may be a bug then he tells me "GET ON THE BED". He saw a MOUSE. I immediately called reception requesting a refund. Yolanda tells me to pack up and head downstairs to discuss details. Details were that they were not going to give me my money back. They would accommodate by moving me to the fifth floor. How they expected me to sleep in a different room when their hotel could possibly be infested with mice I'm not sure but I refused. At that point my goal was to find somewhere to sleep. It was midnight and we were out on the street. We stood outside The Marina Inn for about an hour with no help. For a week I called the hotel every day, three times a day to request a refund. Every single person that assisted my case showed no interest which leads me to believe that this is not the first time this has happened. The reps made comments that the manager knew who we were. They referred to us as “the young couple”. Young or not we paid 160 for our stay at the Marina Inn where we did not even spend the night due to their obvious lack of maintenance. Do not stay here.

By , from Los Angeles, Ca on May 15, 2017