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Recent guest reviews

Air conditioner exceptionally noisy. Other members of party in different rooms found same. Made it difficult to sleep. Night light in bathroom would be helpful. Option of different size pillows would be nice. Pillows were too big. Staff cordial.

We had such great experience staying with a gorgeous view! Room upgrade recommended during our check-in made our vacation so enjoyable and fun. Hotel location is the best in town.

Staff, room, restaurants. Some areas still closed due to Covid but it’s a lovely hotel with pool and gym.

Beautiful hotel, spacious rooms, very friendly staff, restaurants open. Safe and convenient location.

Hotel and room were beautiful but the pool was closed and that was the main reason we got this hotel. Their beautiful stream had no water, looked sad. Supposedly breakfast was going to be served and we woke up early just to find an empty dining area. They said the food wasn't getting delivered till later that week! What?? Front desk should've known that before misinforming us.

The only thing the garbage cans were not empty when I checked in

Drain in shower was clogged. The batteries in the magnifying mirror needed replacing. The place need a renovation.

Cleanliness seem to be lacking at this place. My room was full of ants and the pool was not cleaned up to standards. Whoever is managing the housekeeping here needs to do a better job. Staff was very friendly and parking is free which are the plus of my stay.

The photos of this hotel look fine. In fact it is very dated. The rooms were updated,clean and comfortable. Unfortunately, the courtyard (old, dated) is used for loud events (weddings, etc) and there is a bar with music which goes until 1:30 AM. If you're there for a good night sleep and are sensitive to noise, this is not the hotel for you.

The club bistro was fun. But..., my room smelled of marijuana and out AC unit didn’t work properly.

Hotel overall great our room was filthy dirty carpet dirty bathroom

Great atmosphere and decor. Quality staff. More value for the money than hotels closer to SFO. Had an issue with a new hot water boiler not working properly. Staff received information and responded appropriately. A no brainer if staying on the SF peninsula.

It was a good stay except the road noise made sleeping well difficult. We had been assured it was a "quiet room"-- it definitely wasn't. If you want a beautiful and clean room, kind staff, near SFO airport, this is for you. If you want to sleep at night, make extra sure your room isn't on the freeway-side of the hotel.

Stayed here twice in the last last 3 years, friendly staff and located around dining and shopping!

This is a nice hotel. Nice rooms, comfortable beds, spacious bathrooms and very pretty lobby with a waterfall. The staff was very professional, friendly and helpful!

It's a nice hotel. We love it. Night club is fun. Sunday branch is full of seafood. Nice. We all love it.

Enjoyed the big soft bed and temple spa relaxation mist. The Japanese resturant was very good there also.

Chess Dr San Mateo CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Fitness center

Located in Foster City, Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel is within a mile (2 km) of sights such as Leo J. Ryan Park and Mariners Point Golf Center. This 350-room, 3.5-star hotel has free in-room WiFi along with free self parking and a fitness center.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:00 AM to 1:00 PM.


Rooms

Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel's 350 rooms provide coffee makers, free newspapers, and free local calls. Guests can expect free WiFi and 37-inch LCD TVs with pay movies. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.


Property features

At Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel, guests have access to a fitness center, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include coffee/tea in a common area, express check-in, and free newspapers.

Room options

Room, 1 King Bed, Non Smoking (Leisure)

1 King Bed | Sleeps 3

Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Mobility Tub)

1 Queen Bed | Sleeps 3

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

Everyone (15) Couples (15) Family (12) Friends (2) Other (3)
2
Family

Air conditioner exceptionally noisy. Other members of party in different rooms found same. Made it difficult to sleep. Night light in bathroom would be helpful. Option of different size pillows would be nice. Pillows were too big. Staff cordial.

By on Jun 20, 2021

5
Family

We had such great experience staying with a gorgeous view! Room upgrade recommended during our check-in made our vacation so enjoyable and fun. Hotel location is the best in town.

By on Apr 27, 2021

5
Everyone

Staff, room, restaurants. Some areas still closed due to Covid but it’s a lovely hotel with pool and gym.

By on Apr 9, 2021

Review comment responded on Apr 12, 2021

Thank you for staying with us and once we can open up more of the hotel, please come back and enjoy all we have to offer!

5
Everyone

Beautiful hotel, spacious rooms, very friendly staff, restaurants open. Safe and convenient location.

By on Apr 2, 2021

Review comment responded on Apr 2, 2021

Thank you for staying with US.. come back SOON!

4
Family with small children

Hotel and room were beautiful but the pool was closed and that was the main reason we got this hotel. Their beautiful stream had no water, looked sad. Supposedly breakfast was going to be served and we woke up early just to find an empty dining area. They said the food wasn't getting delivered till later that week! What?? Front desk should've known that before misinforming us.

By on Mar 24, 2021

Review comment responded on Apr 2, 2021

Thank you for staying with US and providing helpful feedback to help us in the future! The breakfast and our Clubhouse Bistro is open for business and we look forward to your next stay!

4
Everyone

By on Jul 10, 2020

4
Everyone

The only thing the garbage cans were not empty when I checked in

By on Apr 10, 2020

3
Business Business

Drain in shower was clogged. The batteries in the magnifying mirror needed replacing. The place need a renovation.

By on Oct 18, 2019

2
Family

Cleanliness seem to be lacking at this place. My room was full of ants and the pool was not cleaned up to standards. Whoever is managing the housekeeping here needs to do a better job. Staff was very friendly and parking is free which are the plus of my stay.

By on Aug 13, 2019

1
Partner Couples

The photos of this hotel look fine. In fact it is very dated. The rooms were updated,clean and comfortable. Unfortunately, the courtyard (old, dated) is used for loud events (weddings, etc) and there is a bar with music which goes until 1:30 AM. If you're there for a good night sleep and are sensitive to noise, this is not the hotel for you.

By on Aug 1, 2019

Crowne Plaza Hotel Foster City - San Mateo, an IHG Hotel

1221 Chess Dr, San Mateo, CA 94404
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