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Best Western Plus Palo Alto Inn & Suites

Property class: 2.5

Choose dates to view prices

Photo gallery for Best Western Plus Palo Alto Inn & Suites

A spacious lobby with a kitchen area, seating arrangements, and a staircase leading to an upper level.
An indoor swimming pool with tiled flooring, lounge chairs, and a no diving sign.
A hotel room with a patterned sofa, a desk with a lamp, a chair, a bed with a patterned bedspread, a ceiling fan, and a framed picture on the wall.
A gym with exercise equipment, a clock, and a window.
A conference room with multiple tables and chairs, carpeted floor, and recessed ceiling lights.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12507 SW Loop 410, San Antonio, TX, 78224
  • Place, Baptist University of the Americas
    ‪6 min drive‬
  • Place, Traders Village
    ‪6 min drive‬
  • Place, San Antonio River
    ‪7 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪31 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Suite, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

Standard Room, 1 King Bed, Accessible, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

A hotel room with a patterned sofa, a desk with a lamp, a chair, a bed with a patterned bedspread, a ceiling fan, and a framed picture on the wall.

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with a patterned sofa, a desk with a lamp, a chair, a bed with a patterned bedspread, a ceiling fan, and a framed picture on the wall.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(32 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

A hotel room with a patterned sofa, a desk with a lamp, a chair, a bed with a patterned bedspread, a ceiling fan, and a framed picture on the wall.

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the neighborhood

San Antonio

Located in South San Antonio, Best Western Plus Palo Alto Inn & Suites is 2.3 mi (3.6 km) from Baptist University of the Americas and within a 10-minute drive of Baptist Emergency Hospital - Zarzamora. This 75-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Baptist University of the Americas - 6 min drive - 2.2 miles
  • Traders Village - 6 min drive - 7.0 miles
  • San Antonio River - 7 min drive - 7.5 miles
  • Mission Espada - 7 min drive - 7.5 miles
  • Lackland Air Force Base - 10 min drive - 11.0 miles

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬6 min walk
  • ‪Bill Miller Bar-B-Q - ‬5 min drive
  • ‪Circle K - ‬1 min walk
  • ‪Taco Palenque - ‬6 min drive

About this property

Best Western Plus Palo Alto Inn & Suites

At Best Western Plus Palo Alto Inn & Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and express check-in.
Guests can expect free WiFi and LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

What can I see close to Best Western Plus Palo Alto Inn & Suites?

This hotel is situated in South San Antonio, close to San Antonio Missions National Historical Park, Boeing Center at Tech Por, and Traders Village. Medina River is also within a driving distance of 4.6 mi.

How much does it cost to stay at Best Western Plus Palo Alto Inn & Suites?

As of Nov 9, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Palo Alto Inn & Suites on Dec 2, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Palo Alto Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Plus Palo Alto Inn & Suites have a casino at the property?

No, Best Western Plus Palo Alto Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Palo Alto Inn & Suites?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Best Western Plus Palo Alto Inn & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Are there hot tubs at Best Western Plus Palo Alto Inn & Suites?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Palo Alto Inn & Suites have a restaurant that serves breakfast?

Best Western Plus Palo Alto Inn & Suites offers free full breakfasts though there is no restaurant.

Will Best Western Plus Palo Alto Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Palo Alto Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Plus Palo Alto Inn & Suites?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Palo Alto Inn & Suites?

The closest major airport to Best Western Plus Palo Alto Inn & Suites is San Antonio International Airport (SAT), which is 17.4 mi away (22 minutes by car).

Are there rooms with balconies at Best Western Plus Palo Alto Inn & Suites?

No, there aren't any guestrooms at Best Western Plus Palo Alto Inn & Suites that offer a balcony.

Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 505 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quick stay but the rooms were clean and they provide a good breakfast selection along with Juice and coffee.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean room and good breakfast and service
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst place I've ever stayed in. My daughter
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean suite, Good breakfast, friendly staff!
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Gym most of the
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍👍👍👍
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, convenient to restaurants.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was hot and good and love the convenience
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel rooms and staff was friendly will be staying again on next visit. Convenient to shopping and food. Also a very short travel to Gruene where we visited.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very spacious and clean. Overall a great stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
breakfast menu was good and fresh, they have brewit machine. Did not look at gym. The room was clean but I do think they need to deep clean their carpet was bare foot and my feet got dirty from the carpet not from outside.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, polite staff and plentiful breakfast.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was very nice
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Amenities
The pool area was freezing they had ac full blast in the indoor pool area
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very welcoming
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, staff was polite and friendly, great food, pool was freezing.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds was so comfortable I will stay here again
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room weas clean and comfortable.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Terrible and unprofes
Stayed 1 night in Jun 2026

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