See all properties

Best Western Plus Palo Alto Inn & Suites

2.5 star property
Hotel in San Antonio with an indoor pool and free breakfast

Choose dates to view prices

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Indoor pool
Fitness facility
Pillowtop beds, desk, laptop workspace, iron/ironing board
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12507 SW Loop 410, San Antonio, TX, 78224
  • Place, Baptist University of the Americas
    ‪3 min drive‬
  • Place, Baptist Emergency Hospital - Zarzamora
    ‪5 min drive‬
  • Place, San Antonio River
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪23 min drive‬

Room options

King Suite

  • Sleeps 2

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(21 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

King Suite with Kitchenette

  • Sleeps 2

Two Queen Suite with Kitchenette

  • Sleeps 4

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2

Mobility Accessible King Room with Roll In Shower and Kitchenette

  • Sleeps 2

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Presidential, Full Kitchen, Living Room

  • Sleeps 2

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

King Suite with Whirlpool

  • Sleeps 2

King Large Room

  • Sleeps 2

Two Queen Suite

  • Sleeps 6

You may also like

Ad
Free daily buffet breakfast

Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

San Antonio
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
8.0 out of 10, Very Good, 1,000 reviews
$83 nightly
The price is $97
Mar 1 - Mar 2
Total with taxes and fees
Holiday Inn Express & Suites San Antonio-West-SeaWorld Area by IHG

About the neighborhood

San Antonio

Located in South San Antonio, Best Western Plus Palo Alto Inn & Suites is 2.3 mi (3.6 km) from Baptist University of the Americas and within a 10-minute drive of Baptist Emergency Hospital - Zarzamora. This 75-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Baptist University of the Americas - 3 min drive - 2.2 miles
  • Baptist Emergency Hospital - Zarzamora - 5 min drive - 3.1 miles
  • San Antonio River - 6 min drive - 7.5 miles
  • San Antonio Western Shooting - 6 min drive - 6.3 miles
  • Lackland Air Force Base - 8 min drive - 9.4 miles

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬6 min walk
  • ‪Circle K - ‬1 min walk
  • ‪Mcdonalds - ‬3 min drive
  • ‪Jack in the Box - ‬1 min walk

About this property

Best Western Plus Palo Alto Inn & Suites

Hotel in San Antonio with an indoor pool and free breakfast
At Best Western Plus Palo Alto Inn & Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include a 24-hour business center, a meeting room, and express check-in.
Guests can expect free WiFi and LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

Similar properties

Lobby
Best Western Plus Lackland Hotel & Suites
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,002 reviews
$80 nightly
The price is $93
Feb 15 - Feb 16
Total with taxes and fees
Best Western Plus Lackland Hotel & Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

What can I see close to Best Western Plus Palo Alto Inn & Suites?

This hotel is situated in South San Antonio, close to Lackland Air Force Base, San Antonio Missions National Historical Park, and San Antonio Western Shooting. Medina River is also within a driving distance of 4.6 mi.

How much does it cost to stay at Best Western Plus Palo Alto Inn & Suites?

As of Feb 12, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Palo Alto Inn & Suites on Feb 15, 2026 start from $87.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Palo Alto Inn & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Palo Alto Inn & Suites have a casino at the property?

No, Best Western Plus Palo Alto Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Palo Alto Inn & Suites?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Best Western Plus Palo Alto Inn & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Does Best Western Plus Palo Alto Inn & Suites have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Best Western Plus Palo Alto Inn & Suites have a restaurant that serves breakfast?

Best Western Plus Palo Alto Inn & Suites offers free full breakfasts though there is no restaurant.

Will Best Western Plus Palo Alto Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Palo Alto Inn & Suites though service animals are welcome.

Does Best Western Plus Palo Alto Inn & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Palo Alto Inn & Suites?

The closest major airport to Best Western Plus Palo Alto Inn & Suites is San Antonio International Airport (SAT), which is 17.4 mi away (22 minutes by car).

Are there rooms with balconies at Best Western Plus Palo Alto Inn & Suites?

No, there aren't any guestrooms with balconies at Best Western Plus Palo Alto Inn & Suites.

Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 495 out of 1004 reviews
Rating 8 - Good. 261 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 69 out of 1004 reviews
Rating 2 - Terrible. 68 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Wendy

Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

yarecxy

Stayed 1 night in Nov 2025

8/10 Good

Margarita and Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The tv picture was distorted and color was off. We tried adjusting the settings, but nothing worked. We were already settled in so didn’t want to ask for a new room. I also don’t like having to pay $50 up front for incidentals and wait for reimbursement. We will need to follow up on that on my credit card statement. Seems like they could just have the card on file in case payment is needed like other hotels do.
Stayed 1 night in Nov 2025

6/10 Okay

Kristian

Disliked: Room comfort
No it was gross
Stayed 2 nights in Nov 2025

6/10 Okay

Angie

Stayed 1 night in Oct 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, polite staff and plentiful breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025

2/10 Terrible

Rudy

Business traveler, Traveled with family
Disliked: Amenities
The gave my room to someone else know that my room was payed and I had called and they confirmed that it was all set. And that cause I had booked I. A week advance 😡
Stayed 1 night in Oct 2025

6/10 Okay

Arturo

Traveled with family
Disliked: Property conditions & facilities
The fact that staff has to tell you that they are not responsible for vehicle damage, that means there are issues!
Stayed 1 night in Oct 2025

10/10 Excellent

esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay room was clean and ready. Beds were comfortable and we enjoyed it.
Stayed 1 night in Oct 2025

10/10 Excellent

rocio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place I wish they put back the beans lol
Stayed 1 night in Aug 2025

10/10 Excellent

hector

Stayed 2 nights in Oct 2025

4/10 Poor

frank

Disliked: Room comfort
No in room coffee any more according to front desk, Room from air conditioner smelt of mold, causing alergies, phone did not work in room. ,I liiked fresh ground coffee bean individual cup maker in breakfast area, (except no decaf choice) . Liked Yougurt machine.
Stayed 1 night in Oct 2025

8/10 Good

ARMANDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Antonio 2025

Stayed 3 nights in Oct 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Sofia

Liked: Cleanliness, staff & service
This is a solid hotel if you need to stay on the far south side to travel to Somerset and Poteet but also want to be convenient to San Antonio. I have stayed here before and would stay here again. Everyone was very nice and the rooms are good sized and clean, and breakfast was better than I expected it to be. Good coffee, too.
Stayed 4 nights in Oct 2025

6/10 Okay

Christopher F

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was only one set of bathing towels which we didn't notice until we got out of the shower. Most places have 3 sets. No small wash cloth towel either.
Stayed 1 night in Oct 2025

8/10 Good

Thais

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds was so comfortable I will stay here again
Stayed 2 nights in Sep 2025

6/10 Okay

Larry

Stayed 2 nights in Sep 2025

10/10 Excellent

Henri

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Sep 2025

10/10 Excellent

Roberto

Stayed 1 night in Aug 2025

10/10 Excellent

Ermelinda

Liked: Staff & service, property conditions & facilities
Place was clear, staff were polite and quiet
Stayed 2 nights in Sep 2025

Hotels