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TownePlace Suites by Marriott San Antonio Downtown

2.5 out of 5.0

Recent guest reviews

Enjoyed our weeklong stay at the TownePlace Suites. The kitchen was nice to have for simple snacks or heating up leftovers. The staff were very friendly and helpful. Daniel help us with the computer in the lobby. The hotel is one block from the Alamo and the River Walk but is still quiet.

Close to the Alamo, Riverwalk , shopping, restaurants. VERY NICE STAFF. Don't bring a swimsuit, the pool was horrible.

Only complaints was valet parking a bit high Stayed on bottom floor and had someone beat on the window at midnight

For the cost of staying at the hotel, the valet parking fee was very disappointing. The location of the hotel was very convenient and the rooms are wonderful. I cancelled the rest of my stay because of the valet fees.

The hotel staff were friendly and prompt. Room was clean and comfortable, bed was comfortable. Kitchenette had all we needed. Breakfast was plentiful and good. Free wine & beer at happy hour reception was a nice touch. Two blocks from the Alamo and Riverwalk, and many restaurants/bars/attractions steps away.

I will stay Naver again Too small room and not kind staff

Room and location were great. Did have a small mix up on the incidentals hold on which came out on 5 different credit cards. Overall i loved the hotel.

for what you pay, the stay was superb and the place was quite clean, very convenient location.

Oh gosh we went on a saturday...From Valet to Front desk they were soooooooooo helpful...our room was fab and had a killer view...Its by everything we wanted to do for a great price. We will definitely stay there again!!!

I took a trip to San Antonio first time staying at the town place suites. The room was small but very clean staff was nice and the location was great walking distance to the river walk and the Alamo.

my friend and I arrived at 4AM in the morning, and the staff in the front desk was able to find a room(FOR FREE) for us to stay until we actually check in. I feel grateful for what he did.

Had a great weekend loved the location very close walk to the Villita well to almost everything we don't mind walking. The stay would've been better if check out time was a little later than 12 and If hotel had a babysitter there were alot of bars but couldn't go cause we had our daughter but overall the stay was like being right at home:)

Room clean, great location, staff great, riverwalk with in minutes!!

The experience was great. They even provided a clean crib for my baby. Awesome rooms, made me feel like we were in a little condo for the weeked!

All staff at the hotel are exceptionally friendly, make you feel welcome and assist you in making your travel lodging complete. The food is very good at the breakfast buffet. The staff were helpful in providing bus arrangements and directing us to the stops. This hotel is worthy of more than a 2 Star. If in the area again we would definitely stay at Town Place.

We didn't take advantage of the breakfast area since we wanted to have it in the street. The pool is tiny, but accessible for handicapped because they have some kind of chairlift. But: We were not interested in spending our time at the Hotel. If you were, the apartment room offers a small kitchen including stove, microwave, dishwasher and so forth. Beds are comfortable, clean bathroom with a huge shower. Walls seem to be thick, we had a quiet room. We chose the Hotel because of its location and reasonable price. Used Valet parking and lived three days without a car (they charge you an additional 24 Dollar/night though!). A few minutes away from the major highways, it is easy to find and about five minutes away from the actual and busy part of the riverwalk. The Alamo is just around the corner. We walked back from the Tower to the Hotel within 20 mintutes. I would recemmend this place and come back to it next time we are visiting.

I really enjoyed my visit to this hotel, I recomend this hotel and probably stay for a second time in the future.

Excellent location, well equipped kitchen, including dishware, good breakfast. Pool very small, the weekend we were there there was considerable noise in the adjoining rooms. Walgreens in the next block to provide themselves with all the basics. On a block away riverwalk.

The Hotel was great! The room was just what we wanted, the bed was comfortable, the towels were good. Breakfast was just OK at best, but the biggest issue we had was the lack of parking. It will cost you another $25 per day for valet parking plus whatever you tip the valet person. To me that is a hidden cost and should be advertised.

409 E Houston St San Antonio TX

Hotel highlights

  • Walking distance to Alamo and River Walk
  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Outdoor pool and indoor pool

Located in Downtown San Antonio, TownePlace Suites by Marriott San Antonio Downtown is within a 5-minute walk of Alamo and within 15 minutes of other popular attractions like River Walk. This 117-room hotel has free breakfast along with conveniences like an outdoor pool and an indoor pool. Located centrally in San Antonio, it's also close to Shops at Rivercenter and Tower of the Americas.


Dining

Free hot/cold buffet breakfast is offered each morning.


Rooms

All 117 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 37-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and free newspapers are also standard. Weekly housekeeping is available.


Property features

TownePlace Suites by Marriott San Antonio Downtown features an indoor pool, an outdoor pool, and a 24-hour fitness center. Valet parking is available for USD 29 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Studio, 1 King Bed with Sofa bed

King 1 | Sleeps 4

Studio, 2 Queen Beds

Queen 2 | Sleeps 4

Guest reviews for TownePlace Suites by Marriott San Antonio Downtown

Everyone (7) Couples (8) Business (2) Family (4) Friends (1)
4

close to the alamo & river walk

Everyone

Enjoyed our weeklong stay at the TownePlace Suites. The kitchen was nice to have for simple snacks or heating up leftovers. The staff were very friendly and helpful. Daniel help us with the computer in the lobby. The hotel is one block from the Alamo and the River Walk but is still quiet.

By , from New Haven, CT on Apr 17, 2017

Review comment responded on Apr 21, 2017

Thank you for taking the time to write a review on our location. We are so happy to see you enjoyed you stay with us and hope to have you here with us again in the future.

4

staff was super friendly and helpful.

Everyone

By on Nov 8, 2016

Review comment responded on Nov 10, 2016

Thank you so much for taking the time to write a wonderful review on our location in Downtown San Antonio. We are happy to see you had an excellent staff and look forward to having you here again in the future. I will make sure to share your comments and feedback with the team.

4
Everyone

Close to the Alamo, Riverwalk , shopping, restaurants. VERY NICE STAFF. Don't bring a swimsuit, the pool was horrible.

By , from Frisco, TX on Sep 9, 2016

Review comment responded on Sep 24, 2016

Thank you so much for writing a review on our TPS San Antonio Downtown location. We do apologize about the pool size, however with the hotel being in such a busy downtown location and as historical as it is, we were only able to remove so much of the interior to provide a pool. We are however happy to see you enjoyed the rest of your stay with us. Once again thank you so much and as always for choosing Towneplace Suites by Marriott.

4

nice hotel close to riverwalk

Everyone

Only complaints was valet parking a bit high Stayed on bottom floor and had someone beat on the window at midnight

By on Aug 22, 2016

Review comment responded on Nov 10, 2016

Thank you for writing a review on our location, we do appreciate you bringing this issue to our attention and I will make sure to have Secuirty stay more alert on the outside of the property to ensure all of our guest have a safe and soundful evening. We do hope the rest of your stay with us was a great one and we look forward to having you here with us in the future.

3

great staff bad fees

Everyone

For the cost of staying at the hotel, the valet parking fee was very disappointing. The location of the hotel was very convenient and the rooms are wonderful. I cancelled the rest of my stay because of the valet fees.

By , from Washington on Jul 29, 2016

5

quality hotel near many attractions

Everyone

The hotel staff were friendly and prompt. Room was clean and comfortable, bed was comfortable. Kitchenette had all we needed. Breakfast was plentiful and good. Free wine & beer at happy hour reception was a nice touch. Two blocks from the Alamo and Riverwalk, and many restaurants/bars/attractions steps away.

By on Apr 13, 2016

Review comment responded on May 3, 2016

Thank you for staying with us. We appreciate you letting us know that our staff and amenities made it perfect for you. Dee Siers General Manager

1

too small and not kind staff

Everyone

I will stay Naver again Too small room and not kind staff

By , from tx on Mar 18, 2016

Review comment responded on Mar 21, 2016

Thank you for staying at the towneplace san antonio. We do apologize for problems you occurred and hope you give us another opportunity to show you the true hospitality we know we can. dee siers General Manager

4

weekend away

Couples

Room and location were great. Did have a small mix up on the incidentals hold on which came out on 5 different credit cards. Overall i loved the hotel.

By on May 5, 2015

4

reasonable and clean place for conference

BusinessTravelers

for what you pay, the stay was superb and the place was quite clean, very convenient location.

By on Apr 6, 2015

5

awesome stay

Couples

Oh gosh we went on a saturday...From Valet to Front desk they were soooooooooo helpful...our room was fab and had a killer view...Its by everything we wanted to do for a great price. We will definitely stay there again!!!

By on Dec 23, 2014