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Best Western Ingram Park Inn

2.5 out of 5.0

Recent guest reviews

Plesent staff and great continental breakfast, Will come to to stay here again, very close to the air force base and airport, continent!!

The hotel is right off of a very busy road. The people staying above us was very noisy. I called the office to make them aware, but the noise continued late into the night. The hotel ran out of washcloths. I think that was the most disappointing part of my stay. I had to wait for them to wash clean towels before I could shower and start my day. This was my first and last stay at this hotel.

Extremely helpful and friendly staff and great location!!

For the price this was a great value! Not fancy but clean and comfortable! Good breakfast!

We loved our stay. Close to Lackland AFB. ac acted up, they immediately switched us to a different room. Awesome breakfast, real friendly staff. If we needed something, they got it. Restaurants are with in walking distance. If Your in town for BMT graduation, I highly recommended this place.

The hotel was located in a central area where we were close to food, shopping, entertainment & the AFB. It was quiet & seemed to be a nice area.

The room was clean, and exactly what we needed after long drive. The area is decent. No complaints.

Excellent experience. Close to Lackland Air Force and relatively close to the parks. Clean and bug free.

Would definitely stay here agin, the price was super affordable and the staff was very knowledgeable and courteous, room was also very clean and bed was very comfortable.

I have stayed there before with no issues. This time it was a single trip for me with out family but there where no towels in the room. Then when I called the front desk they said the would send some but then called back and said they didn't have anyone to take them to me could I come get them. I did find a bug in tune bathroom that was after the towel issue. I did tell them I wasn't able to come down and get the towels the lady in the office did bring them. I just wasn't impressed with me asked to get them myself when they should have had them room ready and I did pay ahead. I recommend they check the rooms and make sure they are ready for guest before they give thier guest a key.

Great staff, good breakfast bar each morn. Cleaning staff was always courteous & helpful. One thing is that perhaps the carpeting may need a shampoo since whenever I walked barefoot & then jumped in shower, my feet left dirt in the tub. Other than that, everything was great!

Coffee in the room, and hot breakfast was very much enjoyable and helpful for a traveler.

Our room was very comfortable. It took me until the last day to fully figure out how black things kept getting in the sink. Apparently the plumbing has issues and the pipes back up into the sink. Since we were there end of week, it wasn't a huge issue until the weekend and more people taxed the system. Our first breakfast had not fully reconstituted eggs, but there was still plenty of other options to make an ok breakfast. Saturday am eggs were better, just in a square shape. Can't go wrong with the waffles...haha. The staff was extremely attentive, accommodating, and friendly. It was very quiet for being right on the interstate. The courtyard helped protect the noise. The person above us liked to pace back and forth at 730am, but that certainly wasn't the staff's fault. We were getting up anyway.

It was a ok Hotel for the price. a little out dated. Could use a little work. But overall it was ok.

Great staff nice room good breakfast nice location

Upon check in and learning we were there for BMT Graduation, the had a complete package prepared to give to us, that was a great help with when, where and what to do during BMT Grad.

Best western needs better pillows. Other then that everything was excellent

The hotel was nicely located, staff above and beyond helpful and pleasant

Nothing too special. I needed a place to stay for an Air Force Graduation. The staff was very friendly.

We were in town for Air Force graduation weekend. Hotel near lots of stores and restaurants. Only about 10 minutes away from AF base.