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Best Western Plus Palo Alto Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Palo Alto Inn & Suites

Lobby
Fitness facility
Indoor pool
Meeting facility
Pillowtop beds, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
12507 SW Loop 410, San Antonio, TX, 78224
  • Place, Baptist University of the Americas
    ‪6 min drive‬
  • Place, Traders Village
    ‪6 min drive‬
  • Place, San Antonio River
    ‪7 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪28 min drive‬

Room options

King Suite

  • Sleeps 2
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Presidential Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillowtop beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room With Mobility Accessible Roll-in Shower-Non-Smoking

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for King Room With Mobility Accessible Bathtub-Non-Smoking

A hotel room with a bed, desk, chair, and two bedside tables with lamps.

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2
  • Free WiFi

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About the neighborhood

San Antonio

Located in South San Antonio, Best Western Plus Palo Alto Inn & Suites is within a 15-minute drive of popular attractions such as San Antonio River and Lackland Air Force Base. This 75-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Baptist University of the Americas - 6 min drive - 2.2 miles
  • Traders Village - 6 min drive - 7.0 miles
  • San Antonio River - 7 min drive - 7.5 miles
  • Mission Espada - 7 min drive - 7.5 miles
  • Lackland Air Force Base - 11 min drive - 10.5 miles

Getting around

  • San Antonio Station - 14 min drive
  • San Antonio International Airport (SAT) - 22 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Mcdonalds - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Taqueria Mexico - ‬5 min drive
  • ‪Circle K - ‬1 min walk

About this property

Best Western Plus Palo Alto Inn & Suites

At Best Western Plus Palo Alto Inn & Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and express check-in.
Guests can expect free WiFi and LCD TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also available.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Best Western Palo Alto
Best Western Plus Palo Alto
Best Western Plus Palo Alto Inn
Best Western Plus Palo Alto Inn San Antonio
Best Western Plus Palo Alto San Antonio
Palo Alto Best Western
Best Western Plus Palo Alto Hotel San Antonio
Best Western Plus Palo Alto Inn And Suites
Best Western Plus Palo Alto Inn Suites
Best Plus Palo Alto & Suites
Best Western Plus Palo Alto Inn & Suites Hotel
Best Western Plus Palo Alto Inn & Suites San Antonio
Best Western Plus Palo Alto Inn & Suites Hotel San Antonio

Frequently asked questions

What can I see close to Best Western Plus Palo Alto Inn & Suites?

This hotel is situated in South San Antonio, close to Lackland Air Force Base, San Antonio Missions National Historical Park, and Mission San José. Medina River is also within a driving distance of 4.6 mi.

How much does it cost to stay at Best Western Plus Palo Alto Inn & Suites?

As of Jun 29, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Palo Alto Inn & Suites on Jul 6, 2026 start from $111, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Palo Alto Inn & Suites?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Best Western Plus Palo Alto Inn & Suites have a casino at the property?

No, Best Western Plus Palo Alto Inn & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Plus Palo Alto Inn & Suites?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Best Western Plus Palo Alto Inn & Suites?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an indoor pool and free breakfast.

Are there hot tubs at Best Western Plus Palo Alto Inn & Suites?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Palo Alto Inn & Suites have a restaurant that serves breakfast?

Best Western Plus Palo Alto Inn & Suites offers free full breakfasts though there is no restaurant.

Will Best Western Plus Palo Alto Inn & Suites allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Palo Alto Inn & Suites though service animals are welcome.

Are there connecting rooms at Best Western Plus Palo Alto Inn & Suites?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Palo Alto Inn & Suites?

The closest major airport to Best Western Plus Palo Alto Inn & Suites is San Antonio International Airport (SAT), which is 17.4 mi away (22 minutes by car).

Are there rooms with balconies at Best Western Plus Palo Alto Inn & Suites?

No, there aren't any guestrooms at Best Western Plus Palo Alto Inn & Suites that offer a balcony.

Best Western Plus Palo Alto Inn & Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 497 out of 1006 reviews
Rating 8 - Good. 260 out of 1006 reviews
Rating 6 - Okay. 108 out of 1006 reviews
Rating 4 - Poor. 74 out of 1006 reviews
Rating 2 - Terrible. 67 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean suite, Good breakfast, friendly staff!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness
Breakfast was hot and good and love the convenience
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lisandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goog
Stayed 1 night in May 2026
Verified

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, convenient to restaurants.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel rooms and staff was friendly will be staying again on next visit. Convenient to shopping and food. Also a very short travel to Gruene where we visited.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MARIBEL

Liked: Cleanliness, staff & service, amenities
Room was very spacious and clean. Overall a great stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities
Staff was very welcoming
Stayed 1 night in Feb 2026
Verified

8/10 Good

Monica

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, staff was polite and friendly, great food, pool was freezing.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

IMELDA

Liked: Cleanliness, staff & service, amenities
Room weas clean and comfortable.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, polite staff and plentiful breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Clean and affordable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service
Staff was very nice. Elevator did not work during the stay though. No phones in the rooms and no smart tv. Other than that they had a nice breakfast. Beds were comfortable. Nice area. Had a wonderful stay in San Antonio
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Zeylord

Liked: Cleanliness, staff & service, amenities
Good breakfast, friendly staff, clean rooms and hallways. The TV in my room was kind of funky as it emitted only shades of red light.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

bernadina

Disliked: Cleanliness
They only clean it twice
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff, and spacious room. Shower head not so great. Back parking lot has a shady area where I assume homeless hang out though nothing happened to our cars.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evrything was fantastic
Stayed 1 night in Jan 2026
Verified

8/10 Good

Thais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds was so comfortable I will stay here again
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Love it very nice people working there
Stayed 1 night in May 2024
Verified

10/10 Excellent

esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay room was clean and ready. Beds were comfortable and we enjoyed it.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities
Clean room and had a ceiling fan.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

michael

Liked: Property conditions & facilities
Disliked: Amenities
Elevator keep not working the hot tub didnt work all weekned. Couldnt even get into enjoy the pool with family.
Stayed 2 nights in Mar 2026

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