My experience there was great! I love the staff and the free bottles of water they provided for the guest
Property is old and tired. Our room was not cleaned after our first night's stay. I complained and this is standard, unless requested, so I request the room be cleaned the next day. It was NOT on our return, so I have to ask the front desk AGAIN for housekeeping service. The eat-in breakfast area was newer, and food was okay. 1 ice machine, and it was broken.
Very tired property
Very clean convenient and quiet.
Unwelcoming checkin, computer wouldn’t log intoairline to print boarding passes, pool out of service, 3:00 am loud argument in front of entrance that woke us up on 2nd floor.
Strip mall heaven/hell - access to lots of things, but noisy. Daytime staff amazing; nighttime staff not so much.
Toilet was plugged when I entered the room. Sink plugged on day 2. They unplugged while I was out, however did not clean up all of the black crud left behind. Also found a half eaten salad in the refrigerator.
Loved the size of the room. Stayed in the king executive suite and liked how it had a separate living room with a T.v, comfy couch, and two small tables. The king bed was huge that you didn't feel other person move around. The bed was supper comfy compared to other hotel beds. It was like I was sleeping on air. Staff was supper nice and courteous! Liked how it had a refrigerator and microwave in the room!
1 staff person was not very personable and the walls were thin.
This hotel was right off the highway, right across the street from a mall and had several dining and shopping options available, even within walking distance. The continental breakfast ran from 6 a - 10 a, and had hot food (eggs, sausage, biscuits and gravy, waffles, oatmeal), as well as your run of the mill cereal, bagels, yogurt, and pastries. There is a little concession shop inside which was great for a late night pick me up. Free wi-fi is always a plus, and the hotel staff were prompt and helpful.
It wasn't a "wow" factor for me, but it was fine. It felt clean and I was happy to be on the first floor.
The staff are very friendly and helpful. The room was clean and breakfast was delicious. I will plan to stay there on my next trip back
Great Hotel, stayed at several in same area, best one so far.
I think this is the overnighting spot for Birch Run. Lots of hotels all in the same cul de sac. Great hotel. Very friendly and accommodating staff. Room was nice. Deduct for no soap dish (just set the soap on the counter) and no towel bar for hand towel (just lay on counter?). That was kind of odd. However, room was very nice. Definitely would stay again. Breakfast didn't have any meat but it was very well stocked and refreshed even with only 15 minutes left of breakfast. Very convenient for Birch Run and Bronners.
People in hallways at 2 am. Loud and didn't seem to care about other people.
The hotel smelled bad in the hallways. We ask for a rollaway bed, never got one. We ask about the hot tub that was pictured on the internet. They told us it was removed and blamed Orbitz for not removing the picture. The person at the desk said the manager would talk to me about it. The manager never even tried to contact me. You go into the gym and by the phone it says for help call 911 or the desk. That would be fine but the phone has been removed. The customer service was very bad.
We enjoyed our stay very much. Even though our relatives are in Bay City this hotel was close enough to make the drive. The staff went out of their way to make our stay enjoyable. Our return flight was delayed and they extended our last day so we could enjoy it in comfort.
Fairfield Inn & Suites Saginaw places you within a short walk of Fashion Square Mall and within a mile (2 km) of Kokomos Family Fun Center. This 76-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
All 76 rooms feature microwaves, refrigerators, and coffee makers. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Free local calls, ironing boards, and desks are also available. Housekeeping is available once per stay.
At Fairfield Inn & Suites Saginaw, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.
My experience there was great! I love the staff and the free bottles of water they provided for the guest
Property is old and tired. Our room was not cleaned after our first night's stay. I complained and this is standard, unless requested, so I request the room be cleaned the next day. It was NOT on our return, so I have to ask the front desk AGAIN for housekeeping service. The eat-in breakfast area was newer, and food was okay. 1 ice machine, and it was broken.
Very tired property
Very clean convenient and quiet.
Unwelcoming checkin, computer wouldn’t log intoairline to print boarding passes, pool out of service, 3:00 am loud argument in front of entrance that woke us up on 2nd floor.
Strip mall heaven/hell - access to lots of things, but noisy. Daytime staff amazing; nighttime staff not so much.
Toilet was plugged when I entered the room. Sink plugged on day 2. They unplugged while I was out, however did not clean up all of the black crud left behind. Also found a half eaten salad in the refrigerator.
Loved the size of the room. Stayed in the king executive suite and liked how it had a separate living room with a T.v, comfy couch, and two small tables. The king bed was huge that you didn't feel other person move around. The bed was supper comfy compared to other hotel beds. It was like I was sleeping on air. Staff was supper nice and courteous! Liked how it had a refrigerator and microwave in the room!
1 staff person was not very personable and the walls were thin.
I apologize for the unfriendly staff, we we will work on coaching everyone to be more welcoming!
I am so happy you enjoyed your stay! Thank you for the review, we hope you will visit us again very soon.