This place was awful. Upon check in the front desk person tried to collect an additional $50 cash from my employee, despite the room being payed for in full. They told him he didn’t have to pay it when he said he was going to call me. Then when he got to the room the bed was unmade and the trash full. Had to change rooms. There was a homeless man sleeping in the hallway and two more in a fighting and cursing at my employee. He said he had never felt so unsafe in a hotel, and he lives out of hotels all over California 5 days out of 7. Do yourself a favor and book somewhere else.
This place is a dump! Hallway carpet disgusting. Room adequate
No complaints! Very nice room, comfortable bed and will stay again.
For the price, the property is well worth staying here.
Stayed before and liked it again. Comfy bed, clean and roomy. Would like to see an extra blanket stored in room for the colder months. Thank you for another good experience and I will be back!
It was clean and quiet. Updated. Friendly people and staff.
Overall our experience was fine. The room was very neat with fairly new furnishings and a clean and tidy King bed. The bathroom was clean and well stocked. The continental breakfast was also very clean with a nice variety and reamined open until 10am on Sunday morning. The office, lobby and the hallways were quite messy and needed housekeeping. It was a very good value. I would stay again.
I am impressed with my entire experience! Clean room, well equipped, comfy bed, etc. etc. Only stayed one night but would have been easy to stay much longer!! I will definitely stay there again!! Thank you for a very nice stay!
Updated rooms look great. Had a nice quiet night. Elevator is a horror show - jerks and groans and shudders. Severely in need of repair or replacement. Room disinfectant is so strong, smells like a soap factory. Wasn't a horrible experience for one night but one night was certainly enough. Probably wouldn't book here again.
The first best thing about this place was the breakfast. The second was the price ...but then I realized you get what you pay for. This place needs some major updating! Shower fixture falling, tissue container did fall off the wall, carpets, bedding & paint all just very worn & dated. The traffic noise from the freeway is AWFUL! You can barely sleep here.
The layout of the room with kitchen counter dividing living and sleeping. The girl at check in was excellent.
Close to the freeway, clean, pleasant staff but the breakfast was excellent, not just waffles and cereal but scrambled eggs, hash browns and sausage. Excellent overall experience.
one of the worst beds I've ever slept in breakfast was great though
Enjoyed the stay. The price for the room was a good value. Property could use a workout room & laundry.
Sierra College is within a mile (2 km) of SureStay Plus Hotel by Best Western Rocklin, and other popular sites like Johnson-Springview Park are within a couple of miles (3 km). Each of the 104 rooms at this hotel includes a sofa bed, a refrigerator, and a microwave.
SureStay Plus Hotel by Best Western Rocklin's 104 rooms provide sofa beds, microwaves, and refrigerators. 40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
Guests of SureStay Plus Hotel by Best Western Rocklin enjoy access to free WiFi in public areas, a business center, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include express check-out and a TV in a common area.
This place was awful. Upon check in the front desk person tried to collect an additional $50 cash from my employee, despite the room being payed for in full. They told him he didn’t have to pay it when he said he was going to call me. Then when he got to the room the bed was unmade and the trash full. Had to change rooms. There was a homeless man sleeping in the hallway and two more in a fighting and cursing at my employee. He said he had never felt so unsafe in a hotel, and he lives out of hotels all over California 5 days out of 7. Do yourself a favor and book somewhere else.
This place is a dump! Hallway carpet disgusting. Room adequate
No complaints! Very nice room, comfortable bed and will stay again.
For the price, the property is well worth staying here.
Stayed before and liked it again. Comfy bed, clean and roomy. Would like to see an extra blanket stored in room for the colder months. Thank you for another good experience and I will be back!
It was clean and quiet. Updated. Friendly people and staff.
Overall our experience was fine. The room was very neat with fairly new furnishings and a clean and tidy King bed. The bathroom was clean and well stocked. The continental breakfast was also very clean with a nice variety and reamined open until 10am on Sunday morning. The office, lobby and the hallways were quite messy and needed housekeeping. It was a very good value. I would stay again.
I am impressed with my entire experience! Clean room, well equipped, comfy bed, etc. etc. Only stayed one night but would have been easy to stay much longer!! I will definitely stay there again!! Thank you for a very nice stay!
