The staff was very pleasant and helpful. Rooms were very nice and comfortable – – especially comfortable beds and pillows. Big screen TV, etc. Very nice grounds and indoor facility. Breakfast arrangement had European-type set up with juices, coffee, milk, cereals, waffle maker, yogurt, sausage, eggs, etc.
Extra charges at check-in was disappointing
Just dirty! Very
I needed to stay in Rocklin for 3 days for work. After the first night I announced the administrator that I don't need to stay so many days and if it is possible to cancel the third night. He told me to come back in the morning to talk to the manager that he couldn't do anything. In the morning another person the same answer the manager is not coming back tomorrow. And I received the same answer for days on end. The manager could not be found. I did not receive a refund even if I announced in more than 24 hours.
THERE WAS NO COFFEE MAKER, ONLY TWO BATH TOWELS FOR TWO NIGHTS, CODITION OF HOTEL IS RNDOWN AND NOT MAINTAINED. BED WAS COMFORTABLE, THAT WAS IT. AND THE PEOPLE THAT WORKED THERE WERE VERY CORDIAL
ppsitives: sheets on beds n towels were clean enough to stay... room smelled like regular smokers, i was told by front desk man, he could spray Glade air freshener, lol, or i could pay more for a dif room.... marijana smells pervaded halls on secind floor daily... lots of people hanging out in parking lot til 2, 3am... homeless vagrants passing through diggung in hotel trash ...coming presumably from the nearby wooded areas
I checked in, was put in 404 I believe. Tv didn’t work, no fridge, everything scuffed up. Was there two hours waiting for the maintenance man to get the tv to work. Nice enough guy, but after the TV got one channel. Then I get to the bed, and there are ants crawling around. So, I went, argued with the front desk, and left. Then I argued with Orbitz to get a refund. I haven’t heard back from Orbitz, so I filed a claim with my credit card. It was 2 hours in a dirty room with a stranger in it fixing my television, I left and I demand a refund now or I’ll never use Orbitz again and tell everyone I know to never use Orbitz.
When we arrive there was no one at the front desk. We called the number and he spoke to us as if we were inconveniencing him. He then stated that he did not know how to use the computer and that we could not check in. It was 3:30 am. We were stranded with no where to go and no hotels available!
Very dirty, the balcony door would not close, security Issue.
Great price. Relatively soundproof rooms. Room was non-smoking but it had been a smoking room recently. Staff was friendly and accommodating. Great property, but needs some updating.
Very very run down. We believe the hotel is a prostitution ring given what we saw and heard!! Staff very unprofessional when you cam even find them. No towels. No working lights near bed in the room. List goes on. Bad bad bad. Stay away!
I have no complaints as was a nice one night stay.
The dirtiest and most unprofessional hotel i have ever stayed in.
The staff are very friendly and efficient. We always have a good time when we come here, a nice but close to home mini vacation
I like the quiet setting and having privacy to ourselves. While we are there for a quick getaway?
We love going here it's always quiet and the staff is very friendly. It's our in town get away.
Sierra College is a short stroll from Rocklin Park Hotel, and other popular attractions like Quarry Park are within a couple of miles (3 km). This 3-star hotel has 67 guestrooms and offers an outdoor pool, free self parking, and a gym.
Free continental breakfast is served each morning from 6:30 AM to 9 AM.
Guests can expect to find TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, free local calls, and ironing boards are also standard.
At Rocklin Park Hotel, guests enjoy an outdoor pool, a gym, and a sauna. If you drive, take advantage of free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include free WiFi in public areas, conference space, and a business center.
The staff was very pleasant and helpful. Rooms were very nice and comfortable – – especially comfortable beds and pillows. Big screen TV, etc. Very nice grounds and indoor facility. Breakfast arrangement had European-type set up with juices, coffee, milk, cereals, waffle maker, yogurt, sausage, eggs, etc.
Extra charges at check-in was disappointing
We are sorry to hear your experience was not up to par. We appreciate your feedback. We are always looking for ways to improve our service for our guests. Thank you for choosing to stay with us.
Just dirty! Very
I needed to stay in Rocklin for 3 days for work. After the first night I announced the administrator that I don't need to stay so many days and if it is possible to cancel the third night. He told me to come back in the morning to talk to the manager that he couldn't do anything. In the morning another person the same answer the manager is not coming back tomorrow. And I received the same answer for days on end. The manager could not be found. I did not receive a refund even if I announced in more than 24 hours.
THERE WAS NO COFFEE MAKER, ONLY TWO BATH TOWELS FOR TWO NIGHTS, CODITION OF HOTEL IS RNDOWN AND NOT MAINTAINED. BED WAS COMFORTABLE, THAT WAS IT. AND THE PEOPLE THAT WORKED THERE WERE VERY CORDIAL
ppsitives: sheets on beds n towels were clean enough to stay... room smelled like regular smokers, i was told by front desk man, he could spray Glade air freshener, lol, or i could pay more for a dif room.... marijana smells pervaded halls on secind floor daily... lots of people hanging out in parking lot til 2, 3am... homeless vagrants passing through diggung in hotel trash ...coming presumably from the nearby wooded areas
I checked in, was put in 404 I believe. Tv didn’t work, no fridge, everything scuffed up. Was there two hours waiting for the maintenance man to get the tv to work. Nice enough guy, but after the TV got one channel. Then I get to the bed, and there are ants crawling around. So, I went, argued with the front desk, and left. Then I argued with Orbitz to get a refund. I haven’t heard back from Orbitz, so I filed a claim with my credit card. It was 2 hours in a dirty room with a stranger in it fixing my television, I left and I demand a refund now or I’ll never use Orbitz again and tell everyone I know to never use Orbitz.
When we arrive there was no one at the front desk. We called the number and he spoke to us as if we were inconveniencing him. He then stated that he did not know how to use the computer and that we could not check in. It was 3:30 am. We were stranded with no where to go and no hotels available!
Thank you for choosing our Hotel for your accommodations. We are happy to hear you had a wonderful experience. We appreciate your feedback. we hope to see you again in the future.