Room was very clean and comfortable. Front desk staff wasn't overly friendly but efficient. Breakfast wasnt friendly in the least bit. When you asked about item that needed to be replenished she didnt acknowledge you and acted very annoyed. Pool area was great for kids. Overall i would recommend this hotel.
Excellent customer service and large rooms. Only negative are the slow elevators.
Nice property convenient to shopping
We like this hotel. The rooms offer comfortable places to sit. It is well taken care of. I would recommend the Hyatt.
Great property. Would return. Highly recommend.
One of 2 Elevators was Non Functioning ALL WEEKEND . Very inconvenient for Everyone , many had to use the Hot Stairwells. NOTHING was mentioned at check in to any of us THREE ROOMS. Rooms were very Comfortable but there was no Service unless you asked for it twice and that would just get you fresh Towels delivered.
The room was very spacious and the bed was comfortable. The breakfast which was included every morning was really good too! First day was a hot chilaquiles breakfast with sausage that was really tasty. Free Starbucks coffee too! Would definitely stay here again!
Great location and the rooms are spacious. The only problem in the Covid era is that, like many hotels, the staff doesn't enforce wearing a mask other than a sign on the front door telling people to where a mask. Everyone entering the elevator area had to walk past seven people sitting in the lobby without warning a mask.
The room was great. Only downside no microwave to heat up your food but everything else was clean and comfortable. Location was great. The check in process was a bit frustrating because the receptionist couldn’t see that I already paid thru a third party but after a few minutes they figured it out. No access to fitness center, no hot tub but there is a pool which I didn’t have enough time to use. Breakfast options were limited due to Covid. Otherwise great stay. I will book again in the future.
Everything was great there, but when my daughter went to the pool they had it empty for cleaning. so never got to use it the entire time of our stay. The room was great....
My bed comforter had one red blood dot. Was also blood dots on the shower curtain. Staff was kind and courteous
Westfield Galleria at Roseville is a short stroll from Hyatt Place Sacramento Roseville, and other popular attractions like Golfland Sunsplash are within a few miles (5 km). This 3-star hotel has 151 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you on weekends from 6:30 AM to 9:00 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/cafe.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in down comforters and bathrooms offer hair dryers and designer toiletries. MP3 docks, sofa beds, and sitting areas are also standard.
At Hyatt Place Sacramento Roseville, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-in.
Room was very clean and comfortable. Front desk staff wasn't overly friendly but efficient. Breakfast wasnt friendly in the least bit. When you asked about item that needed to be replenished she didnt acknowledge you and acted very annoyed. Pool area was great for kids. Overall i would recommend this hotel.
Excellent customer service and large rooms. Only negative are the slow elevators.
Thanks for the nice rating, Reynard! We're glad to hear that you enjoyed your stay with us. We're happy that you loved our team and spacious rooms. Regarding your concerns with our elevator system, we will bring those to the attention of our team as we continue to improve for the future. We'd love to share a more positive experience with you next time.
Nice property convenient to shopping
Thanks for the wonderful review, Jon! It's fantastic you had such a lovely experience at Hyatt Place Sacramento/Roseville. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. We're looking forward to sharing another amazing experience with you soon!
We like this hotel. The rooms offer comfortable places to sit. It is well taken care of. I would recommend the Hyatt.
Thank you for your feedback and for sharing your experience at the Hyatt Place!
Great property. Would return. Highly recommend.
Thank you for choosing Hyatt Place. We appreciate your feedback and we hope to see you again.
We appreciate the feedback, Damarco.It's unfortunate your stay in our hotel was less than ideal. We're disappointed you had such challenges with our team and that we couldn't assist you in every way. Your experience is not on par with the high-caliber service we're capable of providing so we'll be sure to discuss your review and feedback moving forward.Thank you again for the valuable feedback. We do hope to see you again soon so we can share a more positive experience with you.