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Residence Inn by Marriott Sacramento Airport Natomas

3.0 out of 5.0

Residence Inn by Marriott Sacramento Airport Natomas

3.0 out of 5.0

Recent guest reviews

Beautiful property, friendly and helpful staff. However, our room temperature was 80 degrees when we checked in, and the air conditioning was already on. We couldn’t get the temperature to go down at all. We called for assistance, and the lady at the front desk came up and tried to reset it. She spent time trying to make it happen, but to no avail. The hot room made for a very uncomfortable night, especially after our flight was cancelled, and we were rebooked into a flight 4 hours later. We didn’t get to the hotel til 1:40 am, and the added frustration of the broken a/c made me want to cry. We would certainly appreciate an adjustment made for our stay. The front desk made notes of the situation. Thank you for your help, Colleen Spainhower

After our puppy found a pill and chewed it, The staff was very helpful. They came and inspected and vacuumed the room for other "dangerous" Yet another different pill was indeed found) They sent the first pill to a pharmacist to try to identify what kind of pill it was. It appears that they rescinded the pet fee as we were not charged. We were very concerned when the puppy fell asleep and could not be aroused much. She would look around then curl back up. We were told that we could take her to a vet and they would take care of the bill. This was unnecessary in the end. We felt that the staff were all genuinely concerned about our precious puppy.

Awesome place for the price, great staff, great room, very clean, and my wife’s favorite part... the breakfast

It’s like a studio room. Full size appliances was very nice to have.

Thin walls next to a highway. HVAC fan kept blowing and would not shut off.

very nice setting and gardens good access and parking

Loved our room and Bed. The only thing I was disappointed in was that the shuttle was not available the night before we were leaving to drop us off at the airport. Since we didn't make a 24 hour advance reservation for the shuttle, the driver was sent home. The breakfast was delicious!!

The room was nice and clean. Just like a nice studio apartment. Felt very at home.

The hotel building is older, but very nicely furnished. The room was very comfortable.

Great property and nice breakfast to start the day! Hotel staff was friendly and responsive. It was quiet at night. Comfortable beds and cosy living area!

Nice accommodations. Convenient location between Sacramento Airport and Downtown. Friendly hotel staff who let me extend my checkout for two hours at no charge.

Check in very slow with only one person initially. First floor noisy with people above and walls seemed thin. However, room was a good size and shower had good water pressure and hot water. Location good and lots of restaurant choices nearby. Breakfast was good.

Nice quiet hotel! Nice kitchen allowing late night dinners, Instead of Dennys!

Great stay. Clean, large space. Could use more parking spaces but we could've just been there on a busy night. Apartment-like hotel, giving it more of a comfy feel. Nice pool.

The Hotel for the price we paid was very good, I liked there was a full kitchen with amenities (Dishes and cookware). Some of the furnishing was a bit outdated but the room was very large and comfy. I really have to say the service there is excellent. All our needs were met and they had very good customer service. Overall I was very satisfied with our stay and it was a very good for extended stay for the price.

It was really good. Place, staff, facilities everything was perfect!!

This hotel is definitely a value! As long as you don't have dietary restrictions (I'm vegan) you have plenty of choices with the free breakfast bar. Coffee and tea are available 24/7, and it's not the usual complete garbage coffee that is filtered through an old boot. Staff is incredible...I had forgotten sunblock and will turn into a lobster with any time in the sun, and when staff was asked about the closest store, they just handed me some they kept on hand. The people above my room were terribly obnoxious, but one phone call to the front desk at 4am stopped that from happening. I've stayed at this chain since I was a kid and this particular location exemplifies everything this chain is known for. The pillows could be better...but there were about six of them, so that helped.

Nice, clean & quiet. Staff was polite and helpful.

2618 Gateway Oaks Drive Sacramento CA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located in South Natomas within 2 miles (3 km) of Discovery Park, Residence Inn by Marriott Sacramento Airport Natomas is within a few miles (5 km) of American River Bike Trail. This 126-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free hot/cold buffet breakfast is included with your stay. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with satellite channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchen, an MP3 dock, and a sofa bed.


Property features

Guests staying at Residence Inn by Marriott Sacramento Airport Natomas enjoy an outdoor pool, a health club, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include an outdoor tennis court, free WiFi in public areas, and a meeting room.

Room options

Suite, 2 Bedrooms

Queen 2 | Sleeps 5

Guest reviews for Residence Inn by Marriott Sacramento Airport Natomas

Everyone (19) Couples (3) Business (2) Family (5) Other (1)
4
Families Families

Beautiful property, friendly and helpful staff. However, our room temperature was 80 degrees when we checked in, and the air conditioning was already on. We couldn’t get the temperature to go down at all. We called for assistance, and the lady at the front desk came up and tried to reset it. She spent time trying to make it happen, but to no avail. The hot room made for a very uncomfortable night, especially after our flight was cancelled, and we were rebooked into a flight 4 hours later. We didn’t get to the hotel til 1:40 am, and the added frustration of the broken a/c made me want to cry. We would certainly appreciate an adjustment made for our stay. The front desk made notes of the situation. Thank you for your help, Colleen Spainhower

By on May 11, 2019

Review comment responded on May 31, 2019

We are sorry for the experience you encountered in our guest room. We use all guest feedback to improve ourselves for our guests. We hope to see you again on your next trip into Sacramento and once again, thank you for your valued feedback.

4
Everyone

By on Feb 12, 2019

Review comment responded on Apr 2, 2019

We are so pleased to hear that you enjoyed your stay with us. Our staff and I hope to see you again on your next trip into Sacramento.

4
Everyone

After our puppy found a pill and chewed it, The staff was very helpful. They came and inspected and vacuumed the room for other "dangerous" Yet another different pill was indeed found) They sent the first pill to a pharmacist to try to identify what kind of pill it was. It appears that they rescinded the pet fee as we were not charged. We were very concerned when the puppy fell asleep and could not be aroused much. She would look around then curl back up. We were told that we could take her to a vet and they would take care of the bill. This was unnecessary in the end. We felt that the staff were all genuinely concerned about our precious puppy.

By on Jan 1, 2019

Review comment responded on Jan 6, 2019

First, I would like to say how sorry I am that this happened to you and your dog. We take concerns like this very seriously and please let us know if their is anything else we may do to make your stay a better one. I hope an pray that all is well and please contact us if you need anything at all. We really hope to see you again and we hope to make your next stay indeed a better one.

5
Everyone

Awesome place for the price, great staff, great room, very clean, and my wife’s favorite part... the breakfast

By on Dec 28, 2018

Review comment responded on Dec 29, 2018

We are so pleased to hear that our hotel and staff met your expectations. Our staff will be so pleased to hear such kind words and we hope to see you again on your next trip into Sacramento.

4
Everyone

By on Dec 10, 2018

Review comment responded on Dec 14, 2018

We are so pleased to hear that our hotel and staff met your expectations. Once again thank you very much and we hope to see you again soon.

4
Everyone

It’s like a studio room. Full size appliances was very nice to have.

By on Nov 13, 2018

Review comment responded on Nov 19, 2018

We are very pleased to hear that our hotel and staff met your expectations. We hope to see you again on your next trip into Sacramento.

3
Everyone

Thin walls next to a highway. HVAC fan kept blowing and would not shut off.

By on Oct 13, 2018

Review comment responded on Oct 13, 2018

We are sorry for the experience you had at our property. Our staff and I will make sure to keep you away from the units on your next stay, which we hope is with us once again. Thanks, Hotel Management

5
Everyone

very nice setting and gardens good access and parking

By on Oct 1, 2018

Review comment responded on Oct 1, 2018

We are so pleased to hear that our hotel and staff met your expectations. We hope to see you again on your next trip to Sacramento. Thanks, Hotel Management

5
Everyone

Loved our room and Bed. The only thing I was disappointed in was that the shuttle was not available the night before we were leaving to drop us off at the airport. Since we didn't make a 24 hour advance reservation for the shuttle, the driver was sent home. The breakfast was delicious!!

By on Apr 3, 2018

5
Everyone

The room was nice and clean. Just like a nice studio apartment. Felt very at home.

By on Feb 3, 2018

Residence Inn by Marriott Sacramento Airport Natomas

2618 Gateway Oaks Drive, Sacramento, CA 95833
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.