The Jacuzzi was not working the swimming pool water was really cold. Jacuzzi temp was cold and maintenance didn’t know how to fix it. We didn’t have a blow dryer in our room. We called when we arrived due to strong scent of cigarette in the room. We woke up early for the breakfast, when we arrived there was no food ready and other guests were upset and angry because they only had 1 cook making food. We had to leave and go grab food elsewhere because cook said she was really busy and it was going to take some time to get food out.
Went with family and did not feel safe at all. I also did not like the fact that there was no gate for the cars. Weird people walking around property and coming to lobby door really made me think twice about staying at hotel again. The water was boiling hot int the bathroom as well and it took about 10 minutes of running the cold water to get temperature to a point where I could take a shower. Very serious burns may happen if a kid jumps into the bathroom to take a shower.
The room smelled like body odor. The bathroom was dirty. The rooms are outdated and the bathroom was flushing really slow and sometimes wouldn’t flush at all. I wouldn’t stay here again. There was old furniture around the property. Dozens of cats in around parking lot.
Great staff
1.) I did not get the room I requested online with a king bed. Was put in a room equipped for handicap persons without a tub. Which was needed for my granddaughter. The one amazing assistant who did all of the work at finding another room offering to help move us to a two dbl bed rm, which I should've accepted. She was the only help the entire weekend. Very sad. Hooray for her moving on to bigger and better things.
Terrible hotel. Drug use, loud music, just an awful hotel.
The place was in a ghetto. Very bad neighborhood.
property was run down, no ammenities, dirty carpet, customer service was good though
Very upset my back has bites from bed bugs. This is very uncomfortable. I have been bite 3 different times on stays in motels. Traveling has become a worry. Motels need to figure out how to address this problem.
Not desirable area in my standards, close to airport
old building and really old hardware. But staff and service are OK
Clean, quiet, easy parking, professional staff, nice breakfast
We liked everything about the property. The staff is the most friendliest and helpful staff we have had in years. Very accommodating. Clean and friendly staff and property. Exceptional from the first telephone call with questions till the time we left. Can’t say enough about the staff and property. Great California hospitality. Thanks so much.
Really spacious room! Staff was very friendly and helpful.
Over all very clean and the staff were friendly we had a very good stay
In front of the river, friendly and helpful staff. Good breakfast spread.
Run down property . Homeless milling around on the street outside and at the gas station next door. In the morning, the staff was removing a homeless person from the dumpster- I believe he was sleeping inside. Seemed a bit unsafe.
Located in Central Sacramento, Howard Johnson by Wyndham Sacramento Downtown is within 2 miles (3 km) of popular attractions such as Discovery Park and Golden 1 Center. This 168-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are other standard amenities.
Guests of Howard Johnson by Wyndham Sacramento Downtown have access to an outdoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff always at the ready. Additional amenities include a spa tub, meeting rooms, and conference space.
The Jacuzzi was not working the swimming pool water was really cold. Jacuzzi temp was cold and maintenance didn’t know how to fix it. We didn’t have a blow dryer in our room. We called when we arrived due to strong scent of cigarette in the room. We woke up early for the breakfast, when we arrived there was no food ready and other guests were upset and angry because they only had 1 cook making food. We had to leave and go grab food elsewhere because cook said she was really busy and it was going to take some time to get food out.
Went with family and did not feel safe at all. I also did not like the fact that there was no gate for the cars. Weird people walking around property and coming to lobby door really made me think twice about staying at hotel again. The water was boiling hot int the bathroom as well and it took about 10 minutes of running the cold water to get temperature to a point where I could take a shower. Very serious burns may happen if a kid jumps into the bathroom to take a shower.
Thank you Jose for your time to share your personal views. We have onsight security and hotel premises are very safe. May be you can share bit more why you feel about other guests as "wierd" Regarding hot water, all we need to do is to turn the nob to the opposite side. Looking forward to get little more informaiton about "wierd" guests
The room smelled like body odor. The bathroom was dirty. The rooms are outdated and the bathroom was flushing really slow and sometimes wouldn’t flush at all. I wouldn’t stay here again. There was old furniture around the property. Dozens of cats in around parking lot.
Hello Reveca,Thankyou for your time to share the feedback. It would be ore helpful if you can share the room number, date of your stay so that we assure to fix it promptly
Great staff
Thankyou Manuel for choosing Laquinta Sacramento downtown. We are glad to see you happy. We look forward to serve you again during your next visit.
1.) I did not get the room I requested online with a king bed. Was put in a room equipped for handicap persons without a tub. Which was needed for my granddaughter. The one amazing assistant who did all of the work at finding another room offering to help move us to a two dbl bed rm, which I should've accepted. She was the only help the entire weekend. Very sad. Hooray for her moving on to bigger and better things.
Thankyou Sylvia for choosing Laquinta Sacramento downtown. We assure you to fix your concerns. We look forward to serve you again during your next visit.
Terrible hotel. Drug use, loud music, just an awful hotel.
Thankyou Natalie for choosing Laquinta Sacramento downtown. We are sad to see you not happy. We assure you that with new management you will have comfortable experience. We look forward to serve you again during your next visit.
The place was in a ghetto. Very bad neighborhood.
Thank you for the rating. It looks like we have some things to work on. We would like to hear the details of your stay so that we know how to improve our operations. Please give us a call and ask for a manager at your earliest convenience. We thank you for your time and hope to hear from you soon.
property was run down, no ammenities, dirty carpet, customer service was good though
Very upset my back has bites from bed bugs. This is very uncomfortable. I have been bite 3 different times on stays in motels. Traveling has become a worry. Motels need to figure out how to address this problem.
We are saddened to see you not happy due to unfortunate power outage by SMUD.We oplogise for the same and assure that your next visit be more smiling