They don't bother you. I stayed in peace. Still staying.
Staff was helpful and attentive. Just felt like it wasn't in such a good area with a lot of transients near the location. I did not feel safe leaving the room after dark.
The staff were wonderful and accommodating. Neighbors were quiet and kind. Slept well. Great experience.
The staff are really nice and haven't had any problems Tina is the best 😊
Nothing was good poor service and they sold rooms when we was waking up before check out I don’t like business like that as well as they had roaches cleanliness is a big thing
The carpet is smelly and outside noise is loud. The staffs are nice but I would not return
Good clean room at a reasonable price. Check in at 3 p.m. is an irritation, unless you want to see py $10 per hour for early check in. Clientele not as sleazy as other nearby motels.
close to shopping and food and highway. Not too far from down town sac.
I never seen a hotel like this. If you gonna pay money don’t do it and come here. Their front office too tiny. People were standing in line at the office (it’s sacramento!!! Come on). Staff are ok but I donno why but no guest service came to my room to clean it up. Rooms are Waaaay to close to streets and traffic and you can hear motors and engines from cars outside (aka you can’t sleep). The surrounding people staying in other rooms look poor and or below poverty line. Don’t waste you money again
The fact I couldn't check in until after 3 p.m. was a bust for me. Not having my room cleaned during my stay unless I pay an extra $10 is unheard of. I will never return nor recommend.
These wasn’t any coffee cups or utensils. We had to get them from the breakfast room. Did not make much sense.
HORRIBLE SMELLY ROOM/AIR CONDITIONING NOT COLD/BLOOD STAINS ON THE BATHROOM FLOOR/NO GOOD CHANNELS ON THE TV.
Would never stay again. Horrible hotel needs to be shut down
Although the staff was friendly enough, the hotel itself felt unsafe. There is no security which would help from having people riding their bikes on the property to peek in cars. There were cars on bricks and a lot of mechanics working on cars in the parking lot. It’s basically you get what you pay for type of thing. This hotel was covered by my company but I don’t know if they will continue to use it after this experience. Also the non smoking rooms totally smelled disgusting. We had 7 rooms and everyone felt the same about their experience. Also I was there 5 days and in the second day I asked for an extra blanket they were out and said they would let me know when one was available well it never happened, to their credit they were sold out on rooms. I ended up buying extra pillows at target to help make it more comfortable.
Extended Stay America Suites Sacramento Arden Way is located within a mile (2 km) of Arden Fair Mall and Cal Expo. This 120-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.
The 120 rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, phones, and ironing boards are also standard. Housekeeping is available on request.
Extended Stay America Suites Sacramento Arden Way features free WiFi in public areas and laundry facilities. Free parking is available if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
They don't bother you. I stayed in peace. Still staying.
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Thank you for evaluating your stay. Your rating indicates that we may have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Staff was helpful and attentive. Just felt like it wasn't in such a good area with a lot of transients near the location. I did not feel safe leaving the room after dark.
Thank you for being our guest. We are pleased overall you enjoyed your stay and liked the service provided by our staff. However, You noted that our location was not to your satisfaction, so we apologize for any inconvenience this may have caused you. Thank you for staying at our hotel, and we hope to see you again soon. Sincerely, Hotel Management
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
The staff were wonderful and accommodating. Neighbors were quiet and kind. Slept well. Great experience.
Chelsie, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We look forward to hosting you again soon. Sincerely, Hotel Management
The staff are really nice and haven't had any problems Tina is the best 😊
Thank you for choosing Extended Stay America for your recent stay. We were thrilled to read your comments about the great service you received from our staff and how they exceeded your expectations. All of our associates are dedicated to going the extra mile in taking care of guests. Thank you for your kind compliments about Tina and we will share your praise with her. It was our pleasure to serve you, and we hope to have you back with us again in the future. Sincerely, Hotel Management
Nothing was good poor service and they sold rooms when we was waking up before check out I don’t like business like that as well as they had roaches cleanliness is a big thing
Taishia, thank you for sharing your comments. We are sorry for the disappointing stay you had and regret the service issue you encountered. We have taken note of your comments and have shared this with the front desk team to make sure this is not repeated in the future. Also, we apologize for the roaches you experienced. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
The carpet is smelly and outside noise is loud. The staffs are nice but I would not return
Lee, thank you for being our guest. We apologize for the nosie and housekeeping issues you experienced while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Silo, traveling can be challenging enough, so we at Extended Stay America strive to make it stress-free for all our guests. We are thrilled to know that we are able to provide you with a comfortable and quiet stay. Please enjoy the rest of your visit. Sincerely, Hotel Management