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ASURE Cleveland Rotorua

3.0 star property

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Outdoor pool
Deluxe Studio | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
3 Bedroom Cottage | Desk, iron/ironing board, cribs/infant beds, free WiFi
3 Bedroom Cottage | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010
  • Place, Kuirau Park
    ‪5 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Eat Street
    ‪16 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Budget Studio

Budget Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Budget Studio

9.0 out of 10
Wonderful
(19 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

1 Bedroom Apartment

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

2 Bedroom Apartment

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for 3 Bedroom Cottage

3 Bedroom Cottage | Desk, iron/ironing board, cribs/infant beds, free WiFi

3 Bedroom Cottage

9.0 out of 10
Wonderful
(2 reviews)
  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 Queen Beds, 1 Twin Bunk Bed and 1 Double Bed

View all photos for Family 2 Bedroom Apartment

Family 2 Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

Family 2 Bedroom Apartment

8.0 out of 10
Very good
(1 review)
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

View all photos for Pool View 2 Bedroom Apartment

Pool View 2 Bedroom Apartment | Desk, iron/ironing board, cribs/infant beds, free WiFi

Pool View 2 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Family Apartment

1 Bedroom Family Apartment | Living area | 42-inch flat-screen TV with digital channels, TV

1 Bedroom Family Apartment

  • 420 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Studio

9.2 out of 10
Wonderful
(17 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Accessible Deluxe Studio

Accessible Deluxe Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Accessible Deluxe Studio

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

About the neighborhood

Rotorua

Located in Koutu within a 5-minute walk of Kuirau Park, ASURE Cleveland Rotorua is within a 15-minute stroll of Tribal Lights Cultural Theatre. This 31-room, 3-star motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Kuirau Park - 5 min walk - 0.3 miles
  • Lake Rotorua - 8 min walk - 0.5 miles
  • Eat Street - 16 min walk - 0.9 miles
  • Rotorua Night Market - 19 min walk - 1.0 mile
  • Polynesian Spa - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • ‪Columbus Coffee - ‬15 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬10 min walk
  • ‪Poco. - ‬18 min walk
  • ‪Atticus Finch - ‬17 min walk
  • ‪Subway - ‬9 min walk

About this property

ASURE Cleveland Rotorua

Guests staying at ASURE Cleveland Rotorua enjoy an outdoor pool, free WiFi in public areas, and a hot tub. You can take advantage of free parking if you drive. Front-desk staff can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this hot springs motel include a terrace, laundry facilities, and a picnic area.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Housekeeping is available once per stay.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 2 hot springs open between 7:00 AM and 9:00 PM.

Similar properties

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Rydges Rotorua
Whakarewarewa
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,134 reviews
$84 nightly
The price is $97
May 28 - May 29
Total with taxes and fees
Rydges Rotorua

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: NZD 19.50 for adults and NZD 19.50 for children

Things to do

  • 2 hot springs
  • Hot tub
  • Outdoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 4 buildings
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for NZD 15.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 19.50 for adults and NZD 19.50 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
  • Check-in: 2 PM—-6:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Hot springs access available from 7:00 AM to 9:00 PM.
  • There are no elevators.
  • No rollaway or extra beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Is free cancellation available at ASURE Cleveland Rotorua?

ASURE Cleveland Rotorua provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at ASURE Cleveland Rotorua?

As of Apr 29, 2026, prices found for a 1-night stay for 2 adults at ASURE Cleveland Rotorua on May 3, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of ASURE Cleveland Rotorua?

This motel is situated in Koutu, just steps from Tribal Lights Cultural Theatre and Kuirau Park, and within a short walk of Lake Rotorua. You'll also find Eat Street and Matariki Hangi & Maori Cultural Performance less than a mile away.

Will I be able to park at ASURE Cleveland Rotorua?

Yes, self parking is offered for free at the motel.

Does ASURE Cleveland Rotorua feature a casino at the property?

No, ASURE Cleveland Rotorua doesn't have a casino.

Will I find an indoor pool at ASURE Cleveland Rotorua?

No, this motel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

Is ASURE Cleveland Rotorua a good place to stay for couples?

Couples staying at this motel will appreciate amenities like a kitchen as well as an outdoor pool and 2 hot springs.

Are there hot tubs at ASURE Cleveland Rotorua?

No, but this motel does have 2 hot springs.

Does ASURE Cleveland Rotorua feature a restaurant that includes a breakfast menu?

ASURE Cleveland Rotorua offers continental breakfast each morning for a surcharge though there is no restaurant.

Will ASURE Cleveland Rotorua allow pets to stay free of charge?

No, pets aren't allowed at ASURE Cleveland Rotorua.

Are there connecting rooms at ASURE Cleveland Rotorua?

No, there aren't connecting guestrooms at this motel.

What is the closest airport to ASURE Cleveland Rotorua?

The closest major airport to ASURE Cleveland Rotorua is Rotorua (ROT-Rotorua Regional), which is 6.9 mi away (16 minutes by car).

Can I book a room with a balcony at ASURE Cleveland Rotorua?

No, you won't find guestrooms with balconies at ASURE Cleveland Rotorua.

ASURE Cleveland Rotorua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 255 out of 468 reviews
Rating 8 - Good. 155 out of 468 reviews
Rating 6 - Okay. 40 out of 468 reviews
Rating 4 - Poor. 12 out of 468 reviews
Rating 2 - Terrible. 6 out of 468 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shanlin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the stay, Nice pool and spa, staff are nice, additional service on bike storage is great, thanks.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great facilities. The beds and pillows are the most comfortable I've ever had
Stayed 2 nights in Jan 2026

10/10 Excellent

Amba

Stayed 4 nights in Jan 2026

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Traveled with family
Liked: Amenities
Great accommodation, would highly recommend staying here!
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Motel in secure compound. Rooms with all mod cons and swimming pool and laundry on site. Friendly staff
Stayed 7 nights in Jan 2026

6/10 Okay

MATTHEW

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
-receptionist excellent -parking excellent -very clean - MINERAL BATH COLD AND SMALL
Stayed 1 night in Jan 2026

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 3 nights in Jan 2026

8/10 Good

James

Stayed 1 night in Jan 2026

8/10 Good

Nanisi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean ans staff was very good wirh theor services. Strongly recommend to others. Location is very convenient to shops and restaurants.
Stayed 3 nights in Dec 2025

10/10 Excellent

Johan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Easy check-in. Easy parking. Great facilities for everyone. Kids had a great time and we all enjoyed it. Good location too.
Stayed 1 night in Dec 2025

6/10 Okay

Kamla

Staff didn’t clean the room as per the guidelines. The toilet paper was not replaced. The milk was not replaced. The towel was only given when asked
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Anna

Stayed 3 nights in Dec 2025

10/10 Excellent

Becky

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

Sharyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazingly friendly and helpful. Room was clean, beds comfy, kitchen well stocked. Laundry available at a small fee. Well located to all main attractions. On busy road as we were in a front room, but traffic settles at night and did not disturb us.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ann Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, geo-thermal pools were awesome
Stayed 1 night in Dec 2025

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness
Loved the bed & pillows.
Stayed 2 nights in Dec 2025

10/10 Excellent

Crispin, Havelock North

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools. Quick drive or short walk to the centre. Lovely staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Denis

Stayed 2 nights in Nov 2025

10/10 Excellent

tanya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect place for my family of 5. We could have slept 7 in our family unit if we needed to! It was clean, comfy, and affordable!
Stayed 2 nights in Nov 2025

10/10 Excellent

Joel

Great staff, enjoyed the mineral hot spa.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Irene

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Gem of a place to stay

The room was absolutely lovely, well set out with lots of space for mobility bound travelers. Personally, I would have liked to have a lamp in the room but left the bathroom light on so I could see to go to bed and when I woke during the night. The only issue I had was the floor in the shower as soon as it was wet it was very slippery and dangerous. If I had fallen I would not have been able to get up as the floor was wet and there was no grip on the floor to avoid slipping and provide grip to get up. The staff were very friendly, in a professional manner and most helpful. I will definityly stay here again.
Stayed 2 nights in Sep 2025