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ibis Rotorua

3.5 star property

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Photo gallery for ibis Rotorua

Restaurant
Outdoor dining
Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes
Reception
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Night Market
    ‪5 min walk‬
  • Place, Polynesian Spa
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(18 reviews)
  • Lake view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, City View

7.6 out of 10
Good
(31 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Accessible, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Double Beds, City View

Twin Room, 2 Double Beds, City View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(60 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, 2 Double Beds, Lake View

Twin Room, 2 Double Beds, Lake View | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Twin Room, 2 Double Beds, Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Rotorua

Ibis Rotorua places you next to Eat Street and Matariki Hangi & Maori Cultural Performance. The 145 rooms at this 3.5-star hotel include refrigerators, electric kettles, and LED TVs.

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Kuirau Park - 3 min walk - 0.2 miles
  • Rotorua Night Market - 5 min walk - 0.3 miles
  • Tamaki Maori Village - 8 min walk - 0.5 miles
  • Polynesian Spa - 13 min walk - 0.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪The Fainting Goat - ‬4 min walk
  • ‪Poco. - ‬4 min walk
  • ‪Aroma Cafe - ‬6 min walk
  • ‪Atticus Finch - ‬2 min walk
  • ‪Pig & Whistle - ‬5 min walk

About this property

ibis Rotorua

Guests staying at ibis Rotorua enjoy WiFi in public areas, laundry facilities, and a garden. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a communal living room and a water dispenser.
Guests can expect WiFi and 42-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Refrigerators, electric kettles, and phones are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • Available in some public areas: WiFi (NZD 10 per day)

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Bicycle rentals
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: NZD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: NZD 10.00 per day (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Photos in the property description reflect the brand standard and are shown for illustrative purposes only.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ibis Hotel Rotorua

Ibis Rotorua

Rotorua Ibis

Ibis Rotorua Hotel Rotorua

ibis Rotorua Hotel

ibis Rotorua Hotel

ibis Rotorua Rotorua

ibis Rotorua Hotel Rotorua

Frequently asked questions

Are free cancellation options available at ibis Rotorua?

Ibis Rotorua offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at ibis Rotorua?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at ibis Rotorua on May 24, 2026 start from $79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of ibis Rotorua?

This hotel is located in Rotorua, just steps from Eat Street and Matariki Hangi & Maori Cultural Performance, and within a short walk of Lake Rotorua. You'll also find Rotorua Night Market and Tamaki Maori Village less than a mile away.

Is parking available on site at ibis Rotorua?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does ibis Rotorua include a casino?

No, ibis Rotorua doesn't have a casino.

Is there an indoor pool at ibis Rotorua?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at ibis Rotorua?

Couples staying at this hotel will appreciate amenities like a down comforter as well as concierge services and a garden.

Are there hot tubs at ibis Rotorua?

No, there isn't a spa tub at this hotel.

Does ibis Rotorua have a restaurant with a breakfast menu?

No, ibis Rotorua doesn't have a restaurant that serves breakfast.

Does ibis Rotorua allow pets to stay free of charge?

No, pets aren't allowed at ibis Rotorua though service animals are welcome.

Are there connecting rooms at ibis Rotorua?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from ibis Rotorua?

The closest major airport to ibis Rotorua is Rotorua (ROT-Rotorua Regional), which is 6.2 mi away (14 minutes by car).

Are there rooms with balconies that I can book at ibis Rotorua?

No, you won't find guestrooms with balconies at ibis Rotorua.

ibis Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 318 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Felicitos

Stayed 2 nights in Feb 2026

8/10 Good

Susan

Traveled with group
Liked: Amenities, property conditions & facilities
The staff were friendly. Our room was fine but our friends had a room where the air conditioning wasn't working. The staff told them to do a reset but it still didn't work so the room with the sun shining in was like an oven. They contacted the front desk again and were told maintenance had been advised but nothing got done to fix the problem
Stayed 1 night in Feb 2026

8/10 Good

Elizabeth

Friendly and helpful staff
Stayed 5 nights in Feb 2026

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, great staff extremely helpful , can make use of the facilities at the Novotel which is an adjoining building, ample onsite & offsite parking and a fabulous location.
Stayed 2 nights in Feb 2026

8/10 Good

Simon

Liked: Cleanliness
Clean room Helpful staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Wesley

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely as always
Stayed 1 night in Feb 2026

10/10 Excellent

Rohan

Stayed 1 night in Feb 2026

8/10 Good

Deb

Traveled with partner
Liked: Cleanliness, property conditions & facilities
All above was good
Stayed 1 night in Jan 2026

8/10 Good

Jean

Liked: Cleanliness, amenities, property conditions & facilities
For a bit more privacy it would have been good to have some fine curtains in place for when the drapes are open as you look straight into the Novotel rooms and they into yours
Stayed 2 nights in Jan 2026

8/10 Good

Gregg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room - they kindly upgraded us to a top floor, lake view room. Comfy beds. Good location - easily walkable to shops, parks and restaurants.
Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

6/10 Okay

Klaus

Staff was wonderful. Th
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
A near new hotel, so rooms are new. A good size, great bathroom etc. We had the breakfast as an addition. Of a good standard. Would stay again, thanks.
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities
Was able to accommodate an early check in . Much appreciated.
Stayed 1 night in Jan 2026

10/10 Excellent

matt

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable, great location
Stayed 1 night in Jan 2026

4/10 Poor

KYUNG HWA

Traveled with family
Liked: Amenities
Too much for service fee
Stayed 1 night in Jan 2026

6/10 Okay

Kelsy

Traveled with partner
Liked: Property conditions & facilities
Staff were lovely, check in was easy. Only stayed one night, so we didn’t get the opportunity to explore amenities. Hotel was good enough for quick stopover, rooms were clean. Breakfast was good.
Stayed 1 night in Jan 2026

8/10 Good

Zoe

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Wai Yee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. Staff is friendly and room is clean.
Stayed 1 night in Oct 2025

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly and fantastic bed and bedding. Wonderful nights sleep.
Stayed 2 nights in Jan 2026

8/10 Good

Sandip

Liked: Cleanliness, staff & service, amenities
Nice. Parking difficulties for the hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

John

Traveled with group
This place was fine for a mid range hotel. It just needed a better breakfast and an updated bathroom. The bathrooms are very old
Stayed 4 nights in Jan 2026

10/10 Excellent

winton

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Watson

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean! Staff were excellent!
Stayed 2 nights in Jan 2026

6/10 Okay

Abhishek, Auckland

Traveled with family and small children
YES. ALL GOOD.
Stayed 1 night in Jan 2026

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