Staff was very nice and hotel amenities are nice; however the bed mattress was very lumpy and curved in the middle. Behind the bed and side tables there was a lot of dust. It probably was not cleaned for years. What was visible was cleaned but I expected better cleaning of this room. On the plus ...
Check in was easy , staff was friendly, king size room was big. We had a big walk-in shower , but there was no water pressure! The water that came out was either very hot or super hot ! Had to lean against the wall to get wet !! The couches in the room were the most uncomfortable couches I have ever ...
I would like to thank Amber and the entire staff for the amazing Customer Service. I booked a two night stay for my son and contacted Amber who took care of everything I needed to make his stay flawless. I was granted all of my "wishes". Thank you again for the great Customer Service!!
The refrigerator had rust, the microwave was not working properly, the floor needed to be swept, one of the beds was broken. The last time we were there we had a different room and that room was great. The room we had this stay was notnall that good. We were disappointed
I booked a standard room with a king bed and a sofa bed. When we got there I was told the rooms were all booked up and all it was left was the room with just a king bed. So one person slept on the floor...I paid more to get the room with sofa bed and didn't get it. Very disappointing and uncomfortable ...
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