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Distinction Rotorua Hotel and Conference Centre

4.0 star property
Family-friendly hotel with 2 restaurants and 4 hot tubs

Choose dates to view prices

Photo gallery for Distinction Rotorua Hotel and Conference Centre

Outdoor pool, pool umbrellas, sun loungers
Reception
Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot Tub
  • Gym

Explore the area

Map
390 Fenton Street, Rotorua, 3201
  • Redwoods Whakarewarewa Forest
    ‪15 min walk‬
  • Polynesian Spa
    ‪3 min drive‬
  • Tamaki Maori Village
    ‪3 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

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Room options

View all photos for Deluxe King Room

Deluxe King Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe King Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, in-room safe, desk, laptop workspace

Executive Suite

  • 915 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite

  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(14 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Living area | 43-inch LCD TV with cable channels, TV

Junior Suite

  • Sleeps 2
  • 1 King Bed

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Family Room

1 bedroom, in-room safe, desk, laptop workspace

Economy Family Room

  • Sleeps 4
  • 2 Queen Beds

Superior Family Room

  • Sleeps 4
  • 3 Twin Beds and 1 King Bed

View all photos for Superior Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Presidential Suite

  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Queen Beds

About the neighborhood

Rotorua

Located in Fenton Park within a mile (2 km) of Te Puia New Zealand Maori Arts and Crafts Institute, Distinction Rotorua Hotel and Conference Centre is within 2 miles (3 km) of other popular sights such as Redwoods Whakarewarewa Forest. This 133-room, 4-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Te Puia New Zealand Maori Arts and Crafts Institute - 11 min walk - 0.6 miles
  • Redwoods Whakarewarewa Forest - 15 min walk - 0.8 miles
  • Polynesian Spa - 3 min drive - 1.6 miles
  • Tamaki Maori Village - 3 min drive - 1.6 miles
  • Skyline Rotorua - 8 min drive - 4.5 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 9 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬15 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Distinction Rotorua Hotel and Conference Centre

Family-friendly hotel with 2 restaurants and 4 hot tubs
Distinction Rotorua Hotel and Conference Centre features an outdoor pool, a children's pool, and a gym. If you drive, take advantage of free valet parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this family-friendly hotel include 4 hot tubs, a steam room, and free WiFi in public areas.
Guests can expect 43-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and electric kettles are also available.
4 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Filipino, Hindi, Japanese, Ukrainian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free secured self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 36 for adults and NZD 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • D Bar
  • Kowhai
  • Mr Yakitori
  • Pavilion

Things to do

  • 4 hot tubs
  • Bicycle cleaning area
  • Bicycle storage
  • Children's pool
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

DISTINCTION HOTEL
DISTINCTION HOTEL ROTORUA
Distinction Rotorua
DISTINCTION ROTORUA HOTEL
HOTEL DISTINCTION
HOTEL DISTINCTION ROTORUA
ROTORUA DISTINCTION
ROTORUA DISTINCTION HOTEL
Distinction Rotorua Conference
Distinction Rotorua Hotel Conference Centre
Distinction Rotorua Hotel and Conference Centre Hotel
Distinction Rotorua Hotel and Conference Centre Rotorua
Distinction Rotorua Hotel and Conference Centre Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Distinction Rotorua Hotel and Conference Centre?

Distinction Rotorua Hotel and Conference Centre provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Distinction Rotorua Hotel and Conference Centre?

As of Jul 9, 2025, prices found for a 1-night stay for 2 adults at Distinction Rotorua Hotel and Conference Centre on Jul 19, 2025 start from $122.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Distinction Rotorua Hotel and Conference Centre?

This hotel is situated in Fenton Park within a 10-minute walk of Whakarewarewa: The Living Maori Village and Rotorua Golf Club. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Is parking available on site at Distinction Rotorua Hotel and Conference Centre?

Yes, valet parking and self parking are offered for free at the hotel. Bicycle parking is also available for guests.

Does Distinction Rotorua Hotel and Conference Centre include a casino?

No, Distinction Rotorua Hotel and Conference Centre doesn't have a casino.

Will I find an indoor pool at Distinction Rotorua Hotel and Conference Centre?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 4 hot tubs.

Is Distinction Rotorua Hotel and Conference Centre good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at Distinction Rotorua Hotel and Conference Centre?

Yes, guests can enjoy 4 spa tubs at this hotel.

Does Distinction Rotorua Hotel and Conference Centre feature a restaurant that includes a breakfast menu?

Yes, Distinction Rotorua Hotel and Conference Centre has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Distinction Rotorua Hotel and Conference Centre allow pets to stay free of charge?

No, pets aren't allowed at Distinction Rotorua Hotel and Conference Centre.

Does Distinction Rotorua Hotel and Conference Centre have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Distinction Rotorua Hotel and Conference Centre?

The closest major airport to Distinction Rotorua Hotel and Conference Centre is Rotorua (ROT-Rotorua Regional), which is 5.3 mi away (9 minutes by car).

Are there rooms with balconies at Distinction Rotorua Hotel and Conference Centre?

Yes, some guestrooms at Distinction Rotorua Hotel and Conference Centre offer a balcony.

Does Distinction Rotorua Hotel and Conference Centre offer wedding services?

There are wedding services available at Distinction Rotorua Hotel and Conference Centre if that's in your vacation plans.

Distinction Rotorua Hotel and Conference Centre Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 257 out of 700 reviews
Rating 8 - Good. 284 out of 700 reviews
Rating 6 - Okay. 105 out of 700 reviews
Rating 4 - Poor. 38 out of 700 reviews
Rating 2 - Terrible. 16 out of 700 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sidhesh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the breakfast is great. The property is pretty old but very well maintained.
Stayed 2 nights in Jan 2025

6/10 Okay

Jason

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, the upkeep of the premises and property has lapsed to a point that it looks very dated. A lack of power points for electronics and no aircon made it a very lack lustre stay
Stayed 1 night in Jan 2025

6/10 Okay

enrique Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Luke

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival we had an inspection of the room, it was very dirty. The cups had been used and put back where they were suppose to be so they weren’t checked also surrounded by dust, the room was not dusted at all, above everything was a thick layer of dust. hair in the bathroom on the floor and the bath tub had a grease ring around it. We had booked with intentions that we’d have a view, we did not and we were also in the darkest section of the building. The situation of getting to and from parking is ridiculous we are able to exit building through a back door, but not return through the same door via the carpark, you had to walk from the car park all the way around through to the lobby entrance, this was a major inconvenience for us and our family as we had little ones, but also gear we wanted to take back to our room . However great service from the staff member who delivered our room service orders :)
Stayed 3 nights in Dec 2024

6/10 Okay

D

Stayed 2 nights in Jan 2025

2/10 Terrible

Heang

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy', Dirty room was terrible definitely not a 4 star hotel, comparing to other branded hotel would onlly be given 1 star hotel room, Oh by the way elevator was out of service during our stay very unprofessional
Stayed 1 night in Jan 2025

8/10 Good

Keegan

Liked: Staff & service
Great place just the cleaning part was disappointing spoons wasn't changed and surfaces not wiped.
Stayed 3 nights in Jan 2025

6/10 Okay

Kangson

We had a recently stay at Distinction Rotorua, the staff was friendly, the continental breakfast was great with a variety of choices. We found the room a bit old.
Stayed 2 nights in Dec 2024

10/10 Excellent

Iesha

Stayed 1 night in Sep 2024

10/10 Excellent

Errin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere
Stayed 1 night in Sep 2024

10/10 Excellent

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return visit, as we find the hotel handy to everything without being right in Rotorua. Clean comfortable room with good parking.
Stayed 1 night in Aug 2024

6/10 Okay

Gail

Traveled with family
Liked: Staff & service
While our room was tidy and clean, the hotel was very tired and dark - it could definitely do with a facelift. We could hear noise coming from other rooms, and the whole room vibrated when a truck went past outside - for these reasons, I wouldn't stay at the Distinction again.
Stayed 2 nights in Jul 2024

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed one night and did not use all the amenities on offer, apart from the bar. Very comfortable and clean. Had a spacious room with separate bedroom. Would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Shane

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great!

A bit dated but very clean and tidy, friendly staff, great location.
Stayed 1 night in Jun 2024

4/10 Poor

Allanah

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot pools
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and very comfortable room
Stayed 1 night in Jun 2024

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor, room cosy & warm, staff very friendly
Stayed 2 nights in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
I like that they changed the room around when i said i had my kids staying
Stayed 1 night in Jun 2024

6/10 Okay

Ariel

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
nice hotel, but quite tired, we think it may have had better years. staff super friendly and helpful, no complaints there
Stayed 1 night in Jun 2024

10/10 Excellent

Tanya

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay and the children loved the pool - very friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Curley

Business traveler
Liked: Cleanliness, staff & service
The service was excellent. The room was amazing. We were upgraded and looked after
Stayed 1 night in May 2024

8/10 Good

JUNE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Dated
Stayed 1 night in May 2024

4/10 Poor

Stephen

Traveled with partner
Disliked: Staff & service, property conditions & facilities
I actually made a complaint to the hotel regarding the noise during the night of our stay. The guests opposite had left their door ajar and their kids were running up and down the corridor directly outside our room. Nothing was done, no member of staff intervened and although my complaint was acknowledged all I received was an apology for a night without any sleep. Also would like to draw attention to the dirty public areas, the hot pools were filthy. The hotel needs serious atttention and upgrading, frankly a bit grotty.
Stayed 1 night in Jan 2024