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Rotorua Citizens Club

2.5 star property

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Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | Soundproofing, free WiFi, bed sheets
Interior
Staircase
Front of property
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
1146 Rangiuru Street, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Rotorua Night Market
    ‪3 min walk‬
  • Place, Rotorua Central Mall
    ‪10 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Basic Twin Room, 2 Twin Beds

Basic Twin Room, 2 Twin Beds | Soundproofing, free WiFi, bed sheets

Basic Twin Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Basic Room, 1 Twin Bed

Basic Room, 1 Twin Bed | Soundproofing, free WiFi, bed sheets

Basic Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Quadruple Room, Multiple Beds

Classic Quadruple Room, Multiple Beds | Soundproofing, free WiFi, bed sheets

Classic Quadruple Room, Multiple Beds

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Soundproofing, free WiFi, bed sheets

Classic Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Soundproofing, free WiFi, bed sheets

Classic Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Mobility Accessible

Classic Room, 1 King Bed, Mobility Accessible | Soundproofing, free WiFi, bed sheets

Classic Room, 1 King Bed, Mobility Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Soundproofing, free WiFi, bed sheets

Classic Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Rotorua

Located in Inner City, Rotorua Citizens Club is adjacent to Eat Street and within a 5-minute walk of Kuirau Park. This 15-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Rotorua i-SITE Visitor Centre - 3 min walk - 0.2 miles
  • Rotorua Night Market - 3 min walk - 0.2 miles
  • Rotorua Central Mall - 10 min walk - 0.6 miles
  • Polynesian Spa - 11 min walk - 0.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬2 min walk
  • ‪Poco. - ‬1 min walk
  • ‪Atticus Finch - ‬3 min walk
  • ‪Black Label Bbq - ‬3 min walk
  • ‪The Thai Restaurant - ‬2 min walk

About this property

Rotorua Citizens Club

Guests staying at Rotorua Citizens Club enjoy free WiFi in public areas, laundry facilities, and an ATM. There's free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This smoke-free hotel also has a banquet hall.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include refrigerators and coffee makers.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of NZD 25

Restaurants on site

  • Rotorua Citizens Club

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Rollaway/extra beds are available for NZD 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: NZD 20.00 (subject to availability)
  • Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
  • Late check-out fee: NZD 20.00 (subject to availability)
  • Rollaway bed fee: NZD 25.0 per night
  • Hosted evening meal: NZD 25.00

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 2 PM—-10 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

What can I see near Rotorua Citizens Club?

This hotel is situated in Inner City, just steps from Eat Street and Rotorua Night Market, and within a short walk of Government Gardens. You'll also find Rotorua Central Mall and Polynesian Spa less than a mile away.

How much does it cost to stay at Rotorua Citizens Club?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Rotorua Citizens Club on Jun 11, 2026 start from $70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Rotorua Citizens Club?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Rotorua Citizens Club have a casino?

No, Rotorua Citizens Club doesn't have a casino.

Will I find an indoor pool at Rotorua Citizens Club?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Rotorua Citizens Club?

Couples will appreciate amenities like a restaurant, a bar/lounge, and a free manager's reception at this hotel.

Are there hot tubs at Rotorua Citizens Club?

No, there isn't a spa tub at this hotel.

Does Rotorua Citizens Club have a restaurant that serves breakfast?

No, Rotorua Citizens Club doesn't have a restaurant that serves breakfast.

Will Rotorua Citizens Club allow pets to stay free of charge?

No, pets aren't allowed at Rotorua Citizens Club though service animals are welcome.

Are there connecting rooms at Rotorua Citizens Club?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Rotorua Citizens Club?

The closest major airport to Rotorua Citizens Club is Rotorua (ROT-Rotorua Regional), which is 5.9 mi away (13 minutes by car).

Are there rooms with balconies at Rotorua Citizens Club?

No, you won't find guestrooms with balconies at Rotorua Citizens Club.

Rotorua Citizens Club Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 208 out of 586 reviews
Rating 8 - Good. 244 out of 586 reviews
Rating 6 - Okay. 83 out of 586 reviews
Rating 4 - Poor. 26 out of 586 reviews
Rating 2 - Terrible. 25 out of 586 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Terry

Great stay basic but enjoyable lots of shopping within walking distance
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sharlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay and needs met.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Alan

The room was clean. Basic nothing to write home about
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Amenities, property conditions & facilities
Perfect for a one night stay.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Fre Parking. Lots of Dining Options.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
I found the staff to be extremely friendly and helpful. The hotel is in a great location, very central to everything in Rotorua (restaurants, nationwide bus stop, etc). The furnishings are a bit dated which gives the interior a slightly tired feel but the facilities are clean and well cared for. The internet speed impressed me and I was able to work remotely, including uploading/downloading large files.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Kenneth

Disliked: Amenities, property conditions & facilities
Over priced for the condition of the hotel. This was an interesting experience of local people. They were having a snooker tournament when we got there. The building itself was old, run down and dingy, but the room was clean - but spartan with very few amenities- no table, one chair. Check-in staff was friendly and accommodating. She let us check in early. It was a bit spooky, having no one there for the next two nights after they locked up and left. The location was really good, near lots of food and an easy walk to the Rotorua City Hot Springs area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, basic but just what we needed.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Andrew

Staff were fine, business like. More a Hostel feel even if a solo room. Dated feel, very basic. No AC, fans. Comfortable bed, shower worked okay. No individual lamps, just two bare ceiling tubes. Made it feel like a barracks….proper lighting is comforting…this was institutional.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Alvin

Liked: Amenities
Good place to stay
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Rhiannon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty (dead bugs in the window, gross looking stains on the curtains cob webs on the walls) no warning that the lift was broke and was not offered any help (solo traveler woth a mobility aid) to get my bags up the two flights of stairs.
Cobwebs on the walls
No shelves in the mini fridge
Dead bugs in the window
Gross brown stains on curtains
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Rochelle

It is a cosy warm pl to stay
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Jairo

Disliked: Cleanliness
Room was not clean, amenities
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room and the location. Bar downstairs and dining options nearby as well.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, room comfort

club for the locals ,welcoming to the traveler

Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location is excellent
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Dush

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was located right on top of the bar area where a band was playing till 11.00pm. So couldn’t really get sleep before my event the next day. The room was hot and no aircon meant a restless sleep. The window was close to the main road and there people out on the street till early morning. The water stopped working at 10.30pm. We had not water to the room. Could be the storm causing issues with pumps. It was resolved by the morning.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rahera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, all amenities close
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Elina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The accommodation is basic but clean and in a great central location in Rotorua. At the time I was staying there, there did not seem to be many guests, so it was also very calm.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service
Great for a one-night stopover.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed there before an would return again
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Shuo

Disliked: Property conditions & facilities
Very small room and very dirty! No air conditioning, even no hot water for shower ………. horrible!!!
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Kenji

Liked: Cleanliness
Not bad for just staying.
Stayed 1 night in Feb 2025

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