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Rotorua Citizens Club

2.5 star property
Hotel in Rotorua with a restaurant and a bar

Choose dates to view prices

Photo gallery for Rotorua Citizens Club

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | 1 bedroom, soundproofing, free WiFi, bed sheets
View from room
Interior
Front of property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
1146 Rangiuru Street, Rotorua, 3010
  • Eat Street
    ‪2 min walk‬
  • Tamaki Maori Village
    ‪6 min walk‬
  • Polynesian Spa
    ‪11 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪11 min drive‬

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Room options

View all photos for Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

Coffee and/or coffee maker

Standard Room, Non Smoking, Shared Bathroom (Twin-Single)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double or Twin Room, 1 Bedroom, Non Smoking (Twin Room-Queen)

  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Studio, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Studio, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Non Smoking (Twin-Family)

1 bedroom, soundproofing, free WiFi, bed sheets

Family Room, Non Smoking (Twin-Family)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Non Smoking (Twin-Four Singles)

Standard Room, Non Smoking (Twin-Four Singles) | 1 bedroom, soundproofing, free WiFi, bed sheets

Standard Room, Non Smoking (Twin-Four Singles)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room, Non Smoking (Single)

Coffee and/or coffee maker

Standard Room, Non Smoking (Single)

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

Dorm Room, Non Smoking, Shared Bathroom (Double Bed) | 1 bedroom, soundproofing, free WiFi, bed sheets

Dorm Room, Non Smoking, Shared Bathroom (Double Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 12
  • 6 Twin Bunk Beds and 4 Double Beds

View all photos for Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed) | 1 bedroom, soundproofing, free WiFi, bed sheets

Dorm Room, Non-Smoking, Shared Bathroom (Single Bed)

  • Sleeps 7
  • 7 Twin Beds OR 1 Twin Bed

About the neighborhood

Rotorua

Located in Inner City, Rotorua Citizens Club is adjacent to Eat Street and within a 5-minute walk of Kuirau Park. This 15-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Eat Street - 2 min walk - 0.1 miles
  • Rotorua Night Market - 3 min walk - 0.2 miles
  • Tamaki Maori Village - 6 min walk - 0.4 miles
  • Polynesian Spa - 11 min walk - 0.6 miles
  • Skyline Rotorua - 5 min drive - 2.7 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬3 min walk
  • ‪Lone Star - ‬3 min walk
  • ‪Social Club - ‬2 min walk
  • ‪Brew | Craft Beer Pub - ‬4 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬3 min walk

About this property

Rotorua Citizens Club

Hotel in Rotorua with a restaurant and a bar
Guests staying at Rotorua Citizens Club enjoy free WiFi in public areas, laundry facilities, and a banquet hall. There's free parking if you drive. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This smoke-free hotel also has an ATM.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include refrigerators and coffee makers.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Hosted evening meal available on weekdays for a fee of NZD 25

Restaurants on site

  • Rotorua Citizens Club

Things to do

  • Billiards/pool table

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: NZD 20.00
Late check-in subject to availability
Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 20.00

Special check-in instructions

The front desk is open daily from 9:00 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets (service animals welcome)

Children and extra beds

  • Rollaway/extra beds are available for NZD 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: NZD 20.00 (subject to availability)
  • Late check-in fee: NZD 20.00 for check-in between 10:30 AM and 12:30 PM
  • Late check-out fee: NZD 20.00 (subject to availability)
  • Rollaway bed fee: NZD 20.0 per night
  • Hosted evening meal: NZD 25.00

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 2 PM—-10 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Rotorua Citizens Club Hotel
Citizens Club Hotel
Rotorua Citizens Club
Rotorua Citizens Club Hotel
Rotorua Citizens Club Rotorua
Rotorua Citizens Club Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Rotorua Citizens Club?

Rotorua Citizens Club offers free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Rotorua Citizens Club?

As of Jun 27, 2025, prices found for a 1-night stay for 2 adults at Rotorua Citizens Club on Jun 28, 2025 start from $47.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Rotorua Citizens Club?

This hotel is situated in Inner City, just steps from Eat Street and Kuirau Park, and within a short walk of Rotorua Night Market. You'll also find Tamaki Maori Village and Rotorua Central Mall less than a mile away.

Is parking available on site at Rotorua Citizens Club?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Rotorua Citizens Club have a casino?

No, Rotorua Citizens Club doesn't have a casino.

Will I find an indoor pool at Rotorua Citizens Club?

No, there is no indoor pool at this hotel.

Is Rotorua Citizens Club a good place to stay for couples?

Couples will appreciate amenities like a bar, a restaurant, and free evening reception at this hotel.

Are there hot tubs at Rotorua Citizens Club?

No, there isn't a spa tub at this hotel.

Does Rotorua Citizens Club have a restaurant that serves breakfast?

No, Rotorua Citizens Club doesn't have a restaurant that serves breakfast.

Will Rotorua Citizens Club allow pets to stay free of charge?

No, pets aren't allowed at Rotorua Citizens Club though service animals are welcome.

Does Rotorua Citizens Club have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Rotorua Citizens Club?

The closest major airport to Rotorua Citizens Club is Rotorua (ROT-Rotorua Regional), which is 5.9 mi away (13 minutes by car).

Can I book a room with a balcony at Rotorua Citizens Club?

No, there aren't any guestrooms with balconies at Rotorua Citizens Club.

Rotorua Citizens Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 203 out of 566 reviews
Rating 8 - Good. 240 out of 566 reviews
Rating 6 - Okay. 78 out of 566 reviews
Rating 4 - Poor. 25 out of 566 reviews
Rating 2 - Terrible. 20 out of 566 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

M

Liked: Staff & service

Good stay

It was fine , value for money , Ground floor Pub was nice with live music that was the highlight , staff is friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to restaurants, shopping, and parks. Able to go out for runs and walks with the kids. Great price for a great location!
Stayed 1 night in Mar 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
It was unfortunate that the access to the accommodation on the Sunday evening on which we were arriving was to shut at 7:30pm- fortunately someone phoned us to advise of this! On the following Friday evening the music entertainment kept us awake until 11.15p.m. Apart from the above we were quite happy with the accommodation.
Stayed 1 night in Mar 2025

8/10 Good

Keith

Stayed 2 nights in Mar 2025

10/10 Excellent

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bunch of people that work there and club members were very welcoming. We had lots planned in Rotorua and was great for a cheap bed for the night.
Stayed 4 nights in Mar 2025

6/10 Okay

Rochelle

It is a cosy warm pl to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, property conditions & facilities, room comfort

club for the locals ,welcoming to the traveler

Very relaxed comfortable place Easy walk to great resturants, the bus and tourist info headquarters.
Stayed 3 nights in Feb 2025

6/10 Okay

Kenji

Business traveler, Traveled with partner
Liked: Cleanliness
Not bad for just staying.
Stayed 1 night in Feb 2025

6/10 Okay

Allan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We only had one problem and that was the heat, there was no air conditioning. Two fans in a room of seven and one of the fans was broken and wouldn't stand on its own. Everyone had to sleep on top of the blankets.
Stayed 3 nights in Feb 2025

2/10 Terrible

Michael

Stayed 1 night in Jan 2025

6/10 Okay

Amanda

Traveled with partner
It was extremely central to all shops, bars restaurants, the building seems very tired. We had a disabled double room which meant we had a wet room style shower - v good. Bedding-sheets very white and clean , but the quilt was full of stains and looked very old -did not use. The room very dated. Not sure how price compares to other accommodation so maybe it’s cheap to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, basic but just what we needed.
Stayed 3 nights in Jan 2025

2/10 Terrible

Harjeet Singh

Stayed 1 night in Jan 2025

2/10 Terrible

Roshan

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience at this accommodation was disappointing due to several issues. First, the main entrance doors are locked by 10 p.m., which caused significant inconvenience as we arrived late with two young children. We were directed to the bar on the opposite side of the building to contact the bar manager for a key. This process involved unloading only select belongings, walking back to the main entrance, and then returning for the rest of our luggage. It was exhausting after a long journey. The room itself had a persistent bad smell, which was worsened by poor ventilation. There was only a very small window on one side of the room, trapping the odor inside. Additionally, the room was extremely hot with no air conditioning—just a fan that didn’t work effectively. This made it very uncomfortable to relax or sleep. To add to the disappointment, there were cleanliness issues. The kettle in the kitchenette was covered in dust, and there was no microwave available to heat food. These shortcomings made the stay far from convenient or comfortable. I hope the property management addresses these issues to improve the experience for future guests.
Stayed 1 night in Jan 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet. Good security. Very good restaurant
Stayed 2 nights in Jan 2025

6/10 Okay

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room and the location. Bar downstairs and dining options nearby as well.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ceiling fan doesn’t work so will be hot in the summer
Stayed 5 nights in Nov 2024

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Greeted by the lovely Zita! She showed us around & how to get in & out of our room. So handy to Eat Street & Sir Howard Morrison Entertainment Ctr, parking a breeze & free! Lovely wairua at this place, we will be back one day. Good price, no frills, clean & tidy.. it was perfect for us! Thank you M & M from Ruakaka Northland
Stayed 1 night in Nov 2024

8/10 Good

Millicent

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Shynoob

Traveled with family and small children
Liked: Amenities
good experience
Stayed 1 night in Nov 2024

8/10 Good

Joanne

Stayed 2 nights in Oct 2024

2/10 Terrible

Lance

Its very hot and the Fan is very slow
Stayed 2 nights in Oct 2024

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