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Wai Ora Lakeside Spa Resort

4.0 star property
Beach hotel with 2 outdoor pools

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Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Property grounds
Lobby
Restaurant
Superior Suite | Living area | 40-inch LCD TV with cable channels, LED TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042
  • Place, Lake Rotorua
    ‪2 min walk‬
  • Place, Te Amorangi Museum
    ‪5 min walk‬
  • Place, Skyline Rotorua
    ‪15 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪3 min drive‬

Room options

Superior Suite

  • Sleeps 3

Deluxe Studio

  • Sleeps 2

View all photos for Deluxe Studio

View from room

Deluxe Studio

8.0 out of 10
Very good
(33 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

7.8 out of 10
Good
(7 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

  • 527 sq ft
  • Sleeps 3
  • 1 King Bed
  • Lake view

View all photos for Suite with Lake View

Living area | 40-inch LCD TV with cable channels, LED TV

Suite with Lake View

  • Sleeps 3

About the neighborhood

Rotorua

Located in Holdens Bay, Wai Ora Lakeside Spa Resort is adjacent to Lake Rotorua and within a 10-minute stroll of Te Amorangi Museum. This 30-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Lake Rotorua - 2 min walk - 0.1 miles
  • Te Amorangi Museum - 5 min walk - 0.3 miles
  • Redwoods Whakarewarewa Forest - 6 min drive - 3.6 miles
  • Polynesian Spa - 9 min drive - 5.1 miles
  • Skyline Rotorua - 15 min drive - 8.4 miles

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • ‪Kebab Kitchen (Lynmore) - ‬6 min drive
  • ‪Aroma Cafe - ‬10 min drive
  • ‪Wendy's Hamburgers - ‬6 min drive
  • ‪Dak Jib Korean Fried Chicken - ‬10 min drive
  • ‪Snug Coffee & Smoothie Bar - ‬10 min drive

About this property

Wai Ora Lakeside Spa Resort

Beach hotel with 2 outdoor pools
Guests of Wai Ora Lakeside Spa Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with a free area shuttle. A multilingual staff is on hand to assist with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach hotel include 2 hot tubs, free WiFi in public areas, and a conference center.
Guests can expect 40-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, dining areas, and sitting areas.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wai Ora Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Similar properties

View from room
Rydges Rotorua
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,085 reviews
$92 nightly
The price is $106
Jan 27 - Jan 28
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 8 km
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Monday (8:00 AM - 8:00 PM) and Tuesday - Sunday (8:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 50.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 8 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at Wai Ora Lakeside Spa Resort?

Wai Ora Lakeside Spa Resort offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to see near Wai Ora Lakeside Spa Resort?

This hotel is situated in Holdens Bay within a 10-minute walk of Lake Rotorua and Te Amorangi Museum. You'll also find Redwoods Whakarewarewa Forest and Whakarewarewa: The Living Maori Village within a short drive.

Will I be able to park at Wai Ora Lakeside Spa Resort?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Wai Ora Lakeside Spa Resort?

Wai Ora Day Spa is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages. The spa is not open daily but only on select days.

Does Wai Ora Lakeside Spa Resort have a casino on the premises?

No, Wai Ora Lakeside Spa Resort doesn't have a casino.

Will I find an indoor pool at Wai Ora Lakeside Spa Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have access between 8 AM and 9:00 PM and the seasonal pool is normally open from January until December.

What will couples enjoy most about a stay at Wai Ora Lakeside Spa Resort?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Are there hot tubs at Wai Ora Lakeside Spa Resort?

Yes, this hotel has 2 spa tubs.

Does Wai Ora Lakeside Spa Resort have a restaurant with a breakfast menu?

Yes, Wai Ora Lakeside Spa Resort serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Wai Ora Lakeside Spa Resort allow pets to stay free of charge?

No, pets aren't allowed at Wai Ora Lakeside Spa Resort.

Are there connecting rooms at Wai Ora Lakeside Spa Resort?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Wai Ora Lakeside Spa Resort?

The closest major airport to Wai Ora Lakeside Spa Resort is Rotorua (ROT-Rotorua Regional), which is 1.8 mi away (4 minutes by car).

Can I book a room with a balcony at Wai Ora Lakeside Spa Resort?

Yes, every guestroom at Wai Ora Lakeside Spa Resort comes with a balcony with some featuring lake views.

Does Wai Ora Lakeside Spa Resort offer wedding services?

Take advantage of the wedding venue at Wai Ora Lakeside Spa Resort if you plan to say "I do" during your trip.

Wai Ora Lakeside Spa Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 263 out of 626 reviews
Rating 8 - Good. 214 out of 626 reviews
Rating 6 - Okay. 92 out of 626 reviews
Rating 4 - Poor. 38 out of 626 reviews
Rating 2 - Terrible. 19 out of 626 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Debbie, waikanae

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Ranjith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, parking was good, Helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

rachel

Stayed 1 night in Oct 2025

6/10 Okay

D H

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
No real view and the so called spa was mostly not operational. Spas were cold and dirty...hot pool was cold. Only the sauna was working. Swimming pool area was nice. I think this place has seen better days because my friend said she was here years ago and the pool in spa area was hot and a waiter came to the pool to serve them the cocktails they had ordered
Stayed 1 night in Sep 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet place
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff are very friendly and accommodating. Clean room and very comfortable bed. Great location, nice and peaceful. Good meals at the restaurant, nice surroundings and atmosphere. Would love to ho back in the summer.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Good staff Good restaurant
Stayed 1 night in Sep 2025

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2025

4/10 Poor

Leitia

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cat piss smell at the front door on the carpet. Showers were cold. The staff apologised and provided a cooked breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

rachel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely , was a nice relacing place right next to the lake
Stayed 1 night in Sep 2025

6/10 Okay

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service
Didn't like poor in-room maintenance of equipment like heat pump. Didn't like having only one key to the room when there were two of staying. King size bed was zipped combination of two mattresses and was not comfortable because of that. Personel did well, were attentive and helpful. Dining room was good.
Stayed 3 nights in Aug 2025

6/10 Okay

Sarah

Traveled with family
I think you require a vehicle to travel around the surrounding area..Nice view however you better suited to stay in the Ibis local to restarants and cafes.This place is very peaceful calm yet dated(limited channels, the internal spa looked like it needed a good scrub)..The receptionist staff was lovely..limited information about the area.There is a bus that gets you into town make sure you purchase tap card..Ubers to town are 28 dollars.So if you dont drive pick somewhere close to town and tours wont pick you up from here.There is an apparent shuttle bus that the hotel offers you to town but the driver was not available
Stayed 2 nights in Aug 2025

10/10 Excellent

Jiyeon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super beautiful view of the lake! Everything was great and comfy!
Stayed 1 night in Aug 2025

4/10 Poor

Jocelia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Noisy neighbors who I think are long term residents. Would think they'd be housed together in one area while other guests stay in another area. Felt unsafe.
Stayed 1 night in Jul 2025

10/10 Excellent

rachel

Stayed 1 night in Jul 2025

6/10 Okay

JOseph

Traveled with family
Liked: Cleanliness, amenities
Easy access accommodation, a little out of town, easy to get to redwoods
Stayed 2 nights in Jul 2025

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean , more then enough supplies for the stay we had that were topped up before they ran out,staff was lovely also.
Stayed 3 nights in Jul 2025

6/10 Okay

Khouanmina

It's quiet far from city centre
Stayed 1 night in Jul 2025

8/10 Good

Kestin

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabrielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to the airport. Warm and clean.
Stayed 1 night in Jun 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities
The resort is in a nice area with beautiful scenery, only down part was the pressure in the shower wasn’t the best, and would be good if there were plates and cutlery in the room, enjoyed my stay would stay again👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Miriama

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was amazing in the resturant! Our room was nice and worth its money. Very happy!
Stayed 2 nights in Jun 2025

4/10 Poor

abha

Liked: Cleanliness, property conditions & facilities
The shower pressure wad so bad and we had trouble adjusting the water temperature.
Stayed 2 nights in Jun 2025

4/10 Poor

Rafael

Stayed 1 night in May 2025

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