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Wai Ora Lakeside Spa Resort

4.0 star property

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Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Property grounds
Restaurant
Lobby
Superior Suite | Living area | 40-inch LCD TV with cable channels, LED TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042
  • Place, Lake Rotorua
    ‪2 min walk‬
  • Place, Te Amorangi Museum
    ‪5 min walk‬
  • Place, Skyline Rotorua
    ‪15 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪3 min drive‬

Room options

Superior Suite

  • Sleeps 3

Deluxe Studio

  • Sleeps 2

View all photos for Deluxe Studio

View from room

Deluxe Studio

8.2 out of 10
Very good
(37 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

7.8 out of 10
Good
(7 reviews)
  • 527 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

  • Lake view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with Lake View

Living area | 40-inch LCD TV with cable channels, LED TV

Suite with Lake View

  • Sleeps 3

About the neighborhood

Rotorua

Located in Holdens Bay, Wai Ora Lakeside Spa Resort is adjacent to Lake Rotorua and within a 10-minute stroll of Te Amorangi Museum. This 30-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Lake Rotorua - 2 min walk - 0.1 miles
  • Te Amorangi Museum - 5 min walk - 0.3 miles
  • Redwoods Whakarewarewa Forest - 6 min drive - 3.6 miles
  • Polynesian Spa - 9 min drive - 5.1 miles
  • Skyline Rotorua - 15 min drive - 8.4 miles

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • ‪Kebab Kitchen (Lynmore) - ‬6 min drive
  • ‪Aroma Cafe - ‬10 min drive
  • ‪Wendy's Hamburgers - ‬6 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Dak Jib Korean Fried Chicken - ‬10 min drive

About this property

Wai Ora Lakeside Spa Resort

Guests of Wai Ora Lakeside Spa Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with a free area shuttle. A multilingual staff is on hand to assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this beach hotel include 2 hot tubs, free WiFi in public areas, and a conference center.
Guests can expect 40-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, dining areas, and sitting areas.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wai Ora Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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  • Hot tub
  • Parking included
  • Free WiFi
8.2 out of 10, Very Good, 1,125 reviews
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The price is $89
Mar 31 - Apr 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 8 km
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Monday (8:00 AM - 8:00 PM) and Tuesday - Sunday (8:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 50.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 8 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at Wai Ora Lakeside Spa Resort?

Wai Ora Lakeside Spa Resort offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Wai Ora Lakeside Spa Resort?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on Mar 30, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Wai Ora Lakeside Spa Resort?

This hotel is situated in Holdens Bay within a 10-minute walk of Lake Rotorua and Te Amorangi Museum. You'll also find Redwoods Whakarewarewa Forest and Whakarewarewa: The Living Maori Village within a short drive.

Is parking available on site at Wai Ora Lakeside Spa Resort?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Wai Ora Lakeside Spa Resort?

Wai Ora Day Spa is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages. The spa is not open daily but only on select days.

Does Wai Ora Lakeside Spa Resort have a casino on the premises?

No, Wai Ora Lakeside Spa Resort doesn't have a casino.

Will I find an indoor pool at Wai Ora Lakeside Spa Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have access between 8 AM and 9:00 PM and the seasonal pool is normally open from January until December.

Is Wai Ora Lakeside Spa Resort a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 outdoor pools, and a bar/lounge.

Are there hot tubs at Wai Ora Lakeside Spa Resort?

No, there isn't a spa tub at this hotel.

Does Wai Ora Lakeside Spa Resort have a restaurant with a breakfast menu?

Yes, Wai Ora Lakeside Spa Resort serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Wai Ora Lakeside Spa Resort allow pets to stay free of charge?

No, pets aren't allowed at Wai Ora Lakeside Spa Resort.

Are there connecting rooms at Wai Ora Lakeside Spa Resort?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Wai Ora Lakeside Spa Resort?

The closest major airport to Wai Ora Lakeside Spa Resort is Rotorua (ROT-Rotorua Regional), which is 1.8 mi away (4 minutes by car).

Are there rooms with balconies that I can book at Wai Ora Lakeside Spa Resort?

Yes, every guestroom at Wai Ora Lakeside Spa Resort comes with a balcony/patio and some offer lake views.

Does Wai Ora Lakeside Spa Resort offer wedding services?

Take advantage of the wedding venue at Wai Ora Lakeside Spa Resort if you plan to say "I do" during your trip.

Wai Ora Lakeside Spa Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 266 out of 642 reviews
Rating 8 - Good. 219 out of 642 reviews
Rating 6 - Okay. 97 out of 642 reviews
Rating 4 - Poor. 40 out of 642 reviews
Rating 2 - Terrible. 20 out of 642 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Nice getaway for 2 nights. Loved the lake view from the room and having my own spa. Best to prebook hotel transfer to airport as it's not always ready on the go.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joe

Stayed 1 night in Dec 2025

6/10 Okay

Marc

Stayed 1 night in Dec 2025

8/10 Good

Ashley Te

Traveled with partner
Liked: Cleanliness
Overall, we enjoyed our stay at the resort. We found the amenities to be clean and tidy. Our room and daily servicing were great for what we paid. Some amenities such as the sauna and steam room were slightly dated or were in need of repair - this was one of the original selling points for why we booked, so was a little disappointed to see that they weren't up to standard. We didn't eat at the restaurant, but it looked nicely presented. The staff were kind, friendly and accommodating to our overall needs.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was lovely and clean and the lady at reception was kind and helpful.
Relaxing poolside area.
The lake is just beyond the property. Beautiful gardens and rockery surround the pool.
Looking from our studio room towards the lake.
Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Would recommend to anyone
Stayed 2 nights in Dec 2025

8/10 Good

Renata

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Megan, Haruru

Stayed 2 nights in Nov 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
This “resort” feels a bit tired and in need of some TLC. Staff are overworked but friendly. Location is good just a few miles out of Rotorua’s busy town center.
Stayed 2 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
This stay was much better than we had expected having read a lot of negative reviews. The room was a good size and. clean. If there was a criticism it would be.that they seemed short staffed, however when we.were.there a new member of staff started so hopefully this issue will be.sorted.soon..
Stayed 2 nights in Nov 2025

10/10 Excellent

Pip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with pool, spa, restaurant and bar. We really enjoyed our time there
Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Lovely staff
Stayed 3 nights in Nov 2025

6/10 Okay

DAVIN

Liked: Staff & service, amenities
The room was very average dor the price
Stayed 2 nights in Nov 2025

8/10 Good

Candy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quiet, the room was lovey and clean. However there was no cutlery not even a teaspoon to stir coffee. A couple of plates would have been handy to have snacks on. The spa pools could have been hotter. The location was superb, grounds and gardens beautifully maintained. Staff awesome. All very pleasant and accommodating. The restaurant area and food so so good.
Stayed 2 nights in Nov 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked. On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shiela

Stayed 2 nights in Nov 2025

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities
Lovely caring helpful staff. Good location.
Stayed 2 nights in Nov 2025

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
didnt use the restaurant, but looked nice towels changed and room tidied nicely.
Stayed 2 nights in Oct 2025

8/10 Good

Debbie, waikanae

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Ranjith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, parking was good, Helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

rachel

Stayed 1 night in Oct 2025

6/10 Okay

D H

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
No real view and the so called spa was mostly not operational. Spas were cold and dirty...hot pool was cold. Only the sauna was working. Swimming pool area was nice. I think this place has seen better days because my friend said she was here years ago and the pool in spa area was hot and a waiter came to the pool to serve them the cocktails they had ordered
Stayed 1 night in Sep 2025

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet place
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff are very friendly and accommodating. Clean room and very comfortable bed. Great location, nice and peaceful. Good meals at the restaurant, nice surroundings and atmosphere. Would love to ho back in the summer.
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service
Good staff Good restaurant
Stayed 1 night in Sep 2025

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