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Wai Ora Lakeside Spa Resort

4.0 star property
Beach hotel with 2 outdoor pools

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Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
Superior Suite | Living area | 40-inch LCD TV with cable channels, LED TV
Property grounds
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Spa
  • Air conditioning

Explore the area

View in a map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042
  • Place, Redwoods Whakarewarewa Forest
    ‪8 min drive‬
  • Place, Polynesian Spa
    ‪10 min drive‬
  • Place, Skyline Rotorua
    ‪16 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪3 min drive‬

Room options

Superior Suite

  • Sleeps 3

Deluxe Studio

  • Sleeps 2

View all photos for Deluxe Studio

View from room

Deluxe Studio

7.8 out of 10
Good
(28 reviews)
  • 264 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

1 bedroom, premium bedding, in-room safe, desk

Superior Suite

7.6 out of 10
Good
(5 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

  • 527 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with Lake View

Living area | 40-inch LCD TV with cable channels, LED TV

Suite with Lake View

  • Sleeps 3

About the neighborhood

Rotorua

Located in Holdens Bay, Wai Ora Lakeside Spa Resort is adjacent to Lake Rotorua and within a 10-minute stroll of Te Amorangi Museum. This 30-room, 4-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Redwoods Whakarewarewa Forest - 8 min drive - 3.8 miles
  • Polynesian Spa - 10 min drive - 5.1 miles
  • Tamaki Maori Village - 10 min drive - 5.3 miles
  • Eat Street - 11 min drive - 5.6 miles
  • Skyline Rotorua - 16 min drive - 8.2 miles

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive

Restaurants

  • ‪Dak Jib Korean Fried Chicken - ‬10 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪BurgerFuel - ‬6 min drive
  • ‪Yaki Yaki - ‬10 min drive
  • ‪Saigon ‘60s - ‬10 min drive

About this property

Wai Ora Lakeside Spa Resort

Beach hotel with 2 outdoor pools
Guests of Wai Ora Lakeside Spa Resort have access to a full-service spa, 2 outdoor pools, and a children's pool. You can take advantage of free parking, along with a free area shuttle. The front desk has multilingual staff that can help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this beach hotel include 2 hot tubs, free WiFi in public areas, and a conference center.
Guests can expect 40-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, dining areas, and sitting areas.
2 outdoor swimming pools and 2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wai Ora Day Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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8.2 out of 10, Very Good, 1,018 reviews
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The price is $126
Oct 29 - Oct 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 8 km
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: NZD 25 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium digital channels

Food and drink

  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: NZD 50.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: NZD 50.00

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for NZD 60 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 50.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Early check-in fee: NZD 50.00 (subject to availability)
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Pool access available from 8 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Is a free cancellation option available at Wai Ora Lakeside Spa Resort?

Wai Ora Lakeside Spa Resort offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Wai Ora Lakeside Spa Resort?

As of Oct 21, 2025, prices found for a 1-night stay for 2 adults at Wai Ora Lakeside Spa Resort on Oct 27, 2025 start from $66.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Wai Ora Lakeside Spa Resort?

This hotel is situated in Holdens Bay within a 10-minute walk of Lake Rotorua and Te Amorangi Museum. You'll also find Redwoods Whakarewarewa Forest and Whakarewarewa: The Living Maori Village within a short drive.

Is there parking available at Wai Ora Lakeside Spa Resort?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Wai Ora Lakeside Spa Resort?

Wai Ora Day Spa is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages. The spa is not open daily but only on select days.

Does Wai Ora Lakeside Spa Resort have a casino on the premises?

No, Wai Ora Lakeside Spa Resort doesn't have a casino.

Will I find an indoor pool at Wai Ora Lakeside Spa Resort?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs. Guests have access between 8 AM and 9:00 PM and the seasonal pool is normally open from January until December.

Is Wai Ora Lakeside Spa Resort good for couples?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a bar, and a restaurant.

Are there hot tubs at Wai Ora Lakeside Spa Resort?

Yes, this hotel has 2 spa tubs.

Does Wai Ora Lakeside Spa Resort have a restaurant with a breakfast menu?

Yes, Wai Ora Lakeside Spa Resort serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Wai Ora Lakeside Spa Resort allow pets to stay free of charge?

No, pets aren't allowed at Wai Ora Lakeside Spa Resort.

Does Wai Ora Lakeside Spa Resort have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Wai Ora Lakeside Spa Resort?

The closest major airport to Wai Ora Lakeside Spa Resort is Rotorua (ROT-Rotorua Regional), which is 1.8 mi away (4 minutes by car).

Are there rooms with balconies that I can book at Wai Ora Lakeside Spa Resort?

Yes, every guestroom at Wai Ora Lakeside Spa Resort comes with a balcony with some featuring lake views.

Does Wai Ora Lakeside Spa Resort offer wedding services?

Take advantage of the wedding venue at Wai Ora Lakeside Spa Resort if you plan to say "I do" during your trip.

Reviews

Wai Ora Lakeside Spa Resort Reviews

8.2

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 255 out of 596 reviews
Rating 8 - Good. 201 out of 596 reviews
Rating 6 - Okay. 84 out of 596 reviews
Rating 4 - Poor. 37 out of 596 reviews
Rating 2 - Terrible. 19 out of 596 reviews

Reviews

4/10 Poor

Jocelia

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Noisy neighbors who I think are long term residents. Would think they'd be housed together in one area while other guests stay in another area. Felt unsafe.
Stayed 1 night in Jul 2025

10/10 Excellent

rachel

Stayed 1 night in Jul 2025

6/10 Okay

JOseph

Traveled with family
Liked: Cleanliness, amenities
Easy access accommodation, a little out of town, easy to get to redwoods
Stayed 2 nights in Jul 2025

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean , more then enough supplies for the stay we had that were topped up before they ran out,staff was lovely also.
Stayed 3 nights in Jul 2025

6/10 Okay

Khouanmina

It's quiet far from city centre
Stayed 1 night in Jul 2025

8/10 Good

Kestin

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Gabrielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to the airport. Warm and clean.
Stayed 1 night in Jun 2025

8/10 Good

Cody

Liked: Cleanliness, staff & service, amenities
The resort is in a nice area with beautiful scenery, only down part was the pressure in the shower wasn’t the best, and would be good if there were plates and cutlery in the room, enjoyed my stay would stay again👍
Stayed 2 nights in Jun 2025

10/10 Excellent

Miriama

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food was amazing in the resturant! Our room was nice and worth its money. Very happy!
Stayed 2 nights in Jun 2025

4/10 Poor

abha

Liked: Cleanliness, property conditions & facilities
The shower pressure wad so bad and we had trouble adjusting the water temperature.
Stayed 2 nights in Jun 2025

4/10 Poor

Rafael

Stayed 1 night in May 2025

8/10 Good

Tryphena

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Communication was a bit tricky over the phone, but the staff sorted out the issues that arose quickly and without to much fuss. The units were pretty compact, but clean and tidy. We had a heat pump, but turned it off while we slept, so recommend adding a couple of extra blankets to the room. Handy having a restaurent onsite, dinner was lovely.
Stayed 1 night in May 2025

10/10 Excellent

Dusti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service. Convenient location. Beautiful views.
Stayed 1 night in May 2025

10/10 Excellent

Wellington, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel next to the lake.
Stayed 1 night in Apr 2025

8/10 Good

Vicki

Traveled with partner
Liked: Cleanliness, staff & service
Long way out of the town,
Stayed 2 nights in Apr 2025

6/10 Okay

Michelle

Traveled with partner
Liked: Cleanliness, amenities
A quiet location out of town on the lake, with free parking. The young staff seemed a bit anxious, warned me about the trout flies that can be about(not a problem for Aussies). The room was clean but a strange layout, beware that the toilet is directly opposite the door. The restaurant was expensive with a limited menu, meat was overcooked. We had terrible weather, this would be better in summer. The pillows were very hard, the mattress ok.
Stayed 1 night in Apr 2025

6/10 Okay

Rukileigh

Traveled with partner
Lovely stay just the parking a bit of walk if it rains and the lift doesn’t work so carting heavy bags up the stairs is inconvenient
Stayed 2 nights in Apr 2025

6/10 Okay

Glen

Traveled with partner
Liked: Staff & service
Convenient, quiet location. Staff was excellent in all respects. Property seemed a little “tired” and dated in its room decor and presentation.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzie

Stayed 1 night in Mar 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Carmen

Traveled with partner
Liked: Staff & service
The resort is in a great location near the water and walkable to a McDonalds. The restaurant is quite pricey. We ordered pizza and ate in the pub area which was empty. Our room was absolutely filthy, with dead bugs on the night stand and smears on the ceilings and walls. The glass shelving hadn't been cleaned in ages. The bathroom was dank and smelled of mould. We requested a room changed and the lovely lady at the front desk was very accommodating. Our second room was much better, cleaner and the bathroom didn't smell. The pool and hot tub area were nice, however the hot tub had a nasty ring of gunk and slime. It's definitely due for a clean. We didn't get to try the spa as it was fully booked. We used the laundry facilities which was a nice bonus.
Stayed 2 nights in Mar 2025

8/10 Good

anne-marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with an upgrade to a larger room It was very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Elizabeth

Liked: Staff & service
Unfortunately this has to be the most disappointing stay we've had anywhere. Our check in went fine and we were told about the trout fly that seems to be hanging around. However when we opened our room door we were overcome with the smell of bug treatment (clearly to manage the trout fly issues). We opened up our windows and door to try and air out the room but the smell was so overpowering we both had headaches within a few minutes. We checked out and found accommodation elsewhere, there was no way we could sleep in a room with the overpowering smell of chemicals. I hope this changes for Wai Ora soon otherwise I would not recommend anyone stay here.
Stayed 1 night in Mar 2025

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