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Millennium Hotel Rotorua

4.5 out of 5.0

Recent guest reviews

Having read recent Trip Advisor reviews about this hotel I was unsure about our booking. However I have to say the hotel is wonderful - great location, great facilities and nice staff. The rooms themselves (we had 5406, great room, fantastic view) have tea/coffee making facilities, iron/ironing board, television, safe - plus good free wifi in the room. The bathroom was a good size, with a standard bath/shower option and complimentary toiletries. Breakfast was the normal selection of food from cereals, breads, fruit, juices, tea/coffee and cooked breakfast which consisted of bacon, sausage, tomato, hash browns and eggs, etc, which were replenished on a regular basis. Laundry facilities were available in separate section. My wife and I really had a lovely stay for 2 days in the Millennium Rotorua and would definitely recommend it to anyone. Excellent, from top to bottom.

We booked a room with a hot tub as a treat on our NZ road trip. The room was ok and the bed was comfortable, however, the jets on the hot tub did not work, the shower went hot and cold and the WiFi was only available in the lobby. It was no where near the luxury we expected. Staff were helpful but we would not stay again.

Overall a good place to stay. Reception staff were helpful with trip information, the spa was good. Breakfast was standard and the Brasserie very crowded. Had to chase up coffee order on the second morning and the croissants were cold. Dinner in the restaurant on both evenings, however, was delicious with attentive staff and good wine.

We had a large and clean room, although some of the bathroom fittings could do with replacing. Sleep quality was good. We were part of a tour group, but why do we have to be treated differently to other guests, and why do we have to sit a long table altogether at breakfast? Hotel manager was very helpful to us when we had problems accessing e. mail to contact our family, so she did it for us. the bar food was very good and of huge proportions.

We were booked in to attend a hangi dinner; I advised Marissa (receptionist) that we would be in the executive lounge having a drink and to call us when the shuttled arrived. She had gone on her break and not bothered to tell anyone where we were. Therefore the shuttle came and went without us and missed part of the show that we paid for. No apologies it was like to bad. We managed to get the hotel shuttle to take us Nori (driver) was excellent and he couldn’t stop apologising which was no fault of his. A staff member I would like to thank is Rex in the executive lounge. What a gentleman. His hospitality skills are to be admired maybe some of the front of staff could take note from his experience. This hotel is very lucky to have a staff member like Rex looking after your clients.

This hotel was OK but nothing special. If you have a room on the side that has a view of the hot springs, you will get a lot of traffic noise and you will smell sulfur all night long. We changed to a room on another side of the hotel and it was better, but our friends complained about the smell. The furnishings were standard for a lower-luxury hotel, and the beds were fairly comfortable. There was an air conditioning vent at the side of the room that could not be turned off (maintenance came) even if you didn't turn on the air conditioning. I couldn't stuff towels in it either because the vents were small but very long. It made noise all night long and I could hear even with earplugs and a pillow over my head. If these noises don't bother you, then you would be fine. This is a very large hotel with lots of groups. The buffet was varied and plentiful.

Part of a large group, it was nice to be greeted by Karl after such a long journey by coach. Room Keys ready for us so no need to check in. Bags arrived quickly to our room. Our room had no balcony. The weather so wet we would not have made use of it anyway. This was not an issue. The room was a good size. This hotel, like several we have stayed in do not have adequate room lighting. It is all table or bedside lights, no centre ceiling light. This can be annoying. There is an excellent size pool. There is 2 Spa's, one in the hotel and one next door. Breakfast was a buffet, so typical of many large hotels, !lovely selection and very good service.

We had a good stay in this hotel and would definitely come back again. The check in staff member immediately made us feel welcome with a warm smile and an attentive attitude. She arranged for someone to take us with our luggage to the room and this person also could not have been more friendly, taking time out to tell us about Rotorua and the hotel generally. A nice touch to be given two drinks vouchers as it was our anniversary and the bar was nicely appointed and friendly. Similarly we were greeted at the main restaurant with a cheery smile at dinner (food was really tasty) and again at breakfast downstairs the following morning. Some hotels you immediately feel at home with. This Millennium hotel is large but the staff have retained a personal touch which both my wife and I appreciated. Forgot to mention that the room was clean and the bed very comfortable.

I have stayed here about 4 times during the past 12 months simply because of the location and the staff. They also offer the best online room rate. The rooms however have been a mixed bag. Some are good (depending on whether you’re in the old or new part of the hotel)and some are not so good. They’re always cleaned to a high standard and the beds are very comfortable. It’s just a bit dated here and there. Great breakfast buffet and a nice indoor pool.

We stayed here for two nights, and this hotel is very good located right next door to the Polynesian spa. The hotel is clean and tidy, but the rooms are in need of some renovation. The staff is very friendly but unfortunately there can be quite a few loud and noisy tour groups - we did not sleep well the last night because guests in neighbouring rooms were partying and fighting until late, which was unfortunate but not the hotels fault.

1270 Hinemaru Street Rotorua

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Millennium Hotel Rotorua places you next to Rotorua Arts Village and Tamaki Maori Village. This 227-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's in central Rotorua and also a short walk from Polynesian Spa and Blue Baths.


Enjoy dining at one of 2 onsite restaurants including Restaurant Nikau, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


The 227 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect 32-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, laptop-compatible safes, and phones are other standard amenities.

Property features

Guests of Millennium Hotel Rotorua enjoy a full-service spa, an indoor pool, and a children's pool. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a sauna, and free WiFi in public areas.

Room options

Club Double

King 1 | Sleeps 2

Superior Room, Lake View

Full 2 | King 1 | Sleeps 4

Deluxe Double Room

King 1 | Sleeps 2

Superior Double - Something for Everyone

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 1386 reviews