Please check your wifi, i have never experienced such slow and glitchy wifi anywhere. And no, my phone is fine as I connected to a local cafe and restaurant in Rotorua and worked wonderfully.
The function they held over the weekend we stayed, understand they are hotel guests too but the setups and the 'entitled' attitudes (not sure if because they are all doctors, never have the habbits to give way to people or aware that they have blocked other's way) had impacted on our experience in the hall and at the reception.
Pool and spa is good, great location. There is a defect in the bathroom, because of the thickness of the mirror, every time you turn tap handle to cold side, the handle hits the mirror. We had to be very mindful each time.