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Copthorne Hotel Rotorua

Property class: 4

Choose dates to view prices

Photo gallery for Copthorne Hotel Rotorua

A couple in a hot tub at night with a building in the background.
A bar setting with a bartender preparing a drink.
A spacious lobby with a fireplace, seating area, and a reception desk.
A swimming pool with a wooden deck, potted plants, and a covered area with large windows.
A couple seated at a table with a glass of wine, a decorative fire feature, and a red upholstered chair.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
328-348 Fenton Street, Rotorua, 3201
  • Place, Whakarewarewa: The Living Maori Village
    ‪11 min walk‬
  • Place, Te Puia New Zealand Maori Arts and Crafts Institute
    ‪16 min walk‬
  • Place, Redwoods Whakarewarewa Forest
    ‪19 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

A hotel room with two beds, each with a red pillow, a wooden headboard, and a framed picture on the wall.

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a window with curtains.

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(30 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Rotorua

Located in Glenholme, Copthorne Hotel Rotorua is a leisurely stroll from sights such as Racing Rotorua and Rotorua Golf Club. This 58-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 0.6 miles
  • Te Puia New Zealand Maori Arts and Crafts Institute - 16 min walk - 0.9 miles
  • Whakarewarewa Thermal Reserve - 18 min walk - 1.0 mile
  • Redwoods Whakarewarewa Forest - 19 min walk - 1.0 mile
  • Rotorua Central Mall - 2 min drive - 0.9 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪Super Lucky Takeaway - ‬18 min walk
  • ‪Eastwood - ‬9 min drive
  • ‪Pantry D'or - ‬11 min walk

About this property

Copthorne Hotel Rotorua

At Copthorne Hotel Rotorua, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include meeting rooms, a business center, and a seasonal outdoor pool.
32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and safes are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January to December.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Copthorne Hotel Rotorua?

Copthorne Hotel Rotorua provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Copthorne Hotel Rotorua?

As of Oct 17, 2026, prices found for a 1-night stay for 2 adults at Copthorne Hotel Rotorua on Nov 7, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Copthorne Hotel Rotorua?

This hotel is situated in Glenholme within a short 11-minute walk of Whakarewarewa: The Living Maori Village and also 20 minutes on foot from Whakarewarewa Thermal Reserve. You'll also find Racing Rotorua and Rotorua Golf Club less than a mile away.

Will I be able to park at Copthorne Hotel Rotorua?

Yes, secured self parking is offered for free at the hotel. An electric car charging station, wheelchair-accessible parking, and bicycle parkingare also available.

Does Copthorne Hotel Rotorua feature a casino?

No, Copthorne Hotel Rotorua doesn't have a casino.

Is there an indoor pool at Copthorne Hotel Rotorua?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from January until December.

Is Copthorne Hotel Rotorua a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Copthorne Hotel Rotorua?

No, there isn't a spa tub at this hotel.

Does Copthorne Hotel Rotorua have a restaurant with a breakfast menu?

Yes, Copthorne Hotel Rotorua serves buffet breakfast for a surcharge each morning at Jimmy Cooks Kiwi Kitchen.

Does Copthorne Hotel Rotorua allow pets to stay for free?

No, pets aren't allowed at Copthorne Hotel Rotorua though service animals are welcome.

Are there connecting rooms at Copthorne Hotel Rotorua?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Copthorne Hotel Rotorua?

The closest major airport to Copthorne Hotel Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.8 mi away (13 minutes by car).

Can I book a room with a balcony at Copthorne Hotel Rotorua?

Yes, some guestrooms at Copthorne Hotel Rotorua offer a balcony/patio and may feature city views.

Does Copthorne Hotel Rotorua host weddings?

There are wedding services available at Copthorne Hotel Rotorua if that's in your vacation plans.

Copthorne Hotel Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 266 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 241 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the staff were welcoming & kind. The rooms were clean and tidy, the beds were comfortable. We enjoyed our stay thank you. Nothing bad to say about the hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay fantastic rooms
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seamless checkin, staff were very helpful and friendly - kids and adults alike loved the heated pool and spa’s.
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
I think bed sheets was not replaced or cleaned my 3 year daughter got itchy bites from it.. and cleaning of room was ok..
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Reasonable rooms, friendly staff and quiet location.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing thank you Copthorne Hotel. Very clean and friendly staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay had everything we needed really comfortable beds
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Swimming pool n spa
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kelly was amazing at check in. Made sure that we are well looked after and even have a small gift for my husband's birthday. Helped us to book an extra room for our friend arriving at night. So helpful, cheerful and amazing. We will definitely come back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay, highly recommend will definitely book here again
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Disliked: Amenities
The receptionist was nice
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Property conditions & facilities
Friendly staffs
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great spa facilities the cleaning staff were excellent.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pools!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for stay
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and clean hotel!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Amenities
great
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and spa pool was nice
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay the breakfast was yummy bedroom was spacious
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room is great
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean , the most comfortable beds , Overall great experience
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, attractive front desk, excellent relax rooms.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick family trip. We would stay here again
Stayed 1 night in Apr 2025