Copthorne Hotel Rotorua

Suburban hotel with a seasonal outdoor pool and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Indulge in a variety of baked goods and pastries at our buffet.

Stunning Maori warrior statue greets guests at the entrance of this hotel, set amidst beautifully manicured gardens.

Relax in our inviting lobby with a cozy seating area, wooden accent wall, and comfortable furniture.

Relax in a serene outdoor space with wicker furniture and a glass table, surrounded by lush greenery and beautiful plants.

Conference room with a polished table and black leather chairs, offering a view of a building with leaf-like patterns.

Overview
Rooms
Location
Policies

Good

Popular amenities

24/7 front desk
Bar
Hot Tub
Pool
Breakfast available

Explore the area

328-348 Fenton Street, Rotorua, 3201

Redwoods Whakarewarewa Forest
‪19 min walk‬
Polynesian Spa
‪2 min drive‬
Tamaki Maori Village
‪2 min drive‬
Rotorua (ROT-Rotorua Regional)
‪10 min drive‬

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Room options

Superior Room, 2 Queen Beds

Very good

280 sq ft
City view
Sleeps 4
2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

Good

280 sq ft
City view
Sleeps 3
1 Queen Bed

Superior Queen Room

Sleeps 3
1 Queen Bed

Superior Twin Room

Sleeps 3
2 Queen Beds

About the neighborhood

Rotorua

Located in Glenholme, Copthorne Hotel Rotorua is a leisurely stroll from sights such as Racing Rotorua and Rotorua Golf Club. This 58-room hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

Whakarewarewa: The Living Maori Village - 11 min walk - 0.6 miles
Redwoods Whakarewarewa Forest - 19 min walk - 1.1 miles
Rotorua Central Mall - 20 min walk - 1.1 miles
Polynesian Spa - 2 min drive - 1.2 miles
Tamaki Maori Village - 2 min drive - 1.2 miles

Getting around

Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

‪Ciabatta Bakery - ‬14 min walk
‪McDonald's - ‬2 min drive
‪Shadehouse Cafe - ‬16 min walk
‪Pantry D'or - ‬11 min walk
‪Scope Cafe Rotorua - ‬3 min drive

About this property

Copthorne Hotel Rotorua

Suburban hotel with a seasonal outdoor pool and a 24-hour front desk

At Copthorne Hotel Rotorua, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and a seasonal outdoor pool.

32-inch TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, electric kettles, and safes are other standard amenities. Housekeeping is available on request.

An outdoor pool and a hot tub are on site.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English

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Experience the Arawa Park Hotel's striking circular entrance, set amidst lush gardens and complemented by large windows.

Parking included
Free WiFi
Restaurant
Gym

$65 nightly

Jul 20 - Jul 21

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
Free secured, uncovered self parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
A bar/lounge
A restaurant

Restaurants on site

Jimmy Cooks Kiwi Kitchen

Things to do

Bicycle storage
Hot tub
Outdoor pool
TV in common areas

Family friendly

In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

Business center
Meeting rooms

Outdoors

Garden
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Elevator
Front entrance ramp
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch TV with cable/satellite channels

Food and drink

Electric kettle
Refrigerator
Tea bags/instant coffee

Connecting rooms available
Desk
Heating
Iron/ironing board
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in time starts at 2 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Check-in: 2 PM
Check-out: 10 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

The seasonal pool is open from January to December.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Copthorne Hotel Rotorua

Copthorne Rotorua

Copthorne Rotorua Hotel

Rotorua Copthorne

Rotorua Copthorne Hotel

Rotorua Kingsgate Hotel

Copthorne Hotel Rotorua Hotel

Copthorne Hotel Rotorua Rotorua

Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Copthorne Hotel Rotorua?

Copthorne Hotel Rotorua provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What is there to do around Copthorne Hotel Rotorua?

This hotel is situated in Glenholme within a short 11-minute walk of Whakarewarewa: The Living Maori Village and also 20 minutes on foot from Whakarewarewa Thermal Reserve. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Is there parking available at Copthorne Hotel Rotorua?

Yes, secured self parking is offered for free at the hotel. Accessible parking, electric car charging, and bicycle parking are also available.

Does Copthorne Hotel Rotorua feature a casino?

No, Copthorne Hotel Rotorua doesn't have a casino.

Is there an indoor pool at Copthorne Hotel Rotorua?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from January until December.

Is Copthorne Hotel Rotorua good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Copthorne Hotel Rotorua have a hot tub?

Yes, this hotel has a spa tub.

Does Copthorne Hotel Rotorua have a restaurant with a breakfast menu?

Yes, Copthorne Hotel Rotorua serves buffet breakfast for a surcharge each morning at Jimmy Cooks Kiwi Kitchen.

Does Copthorne Hotel Rotorua allow pets to stay for free?

No, pets aren't allowed at Copthorne Hotel Rotorua though service animals are welcome.

Does Copthorne Hotel Rotorua have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Copthorne Hotel Rotorua?

The closest major airport to Copthorne Hotel Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.8 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Copthorne Hotel Rotorua?

Yes, some guestrooms at Copthorne Hotel Rotorua offer a balcony and may feature city views.

Does Copthorne Hotel Rotorua host weddings?

There are wedding services available at Copthorne Hotel Rotorua if that's in your vacation plans.

Copthorne Hotel Rotorua Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

4/10 Poor

Tim

Business traveler

Mar 31, 2025

Disliked: Cleanliness

Stayed 1 night in Mar 2025

8/10 Good

Chris

Mar 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

Kayne

Business traveler

Mar 4, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

The place was pretty empty and I was put down the far end of the building which was weird. The shower was really weak.

Stayed 1 night in Mar 2025

4/10 Poor

Cynthia

Mar 1, 2025

Disliked: Staff & service

Our stay was very good until the morning we were due to check out. We popped out for coffee around 9am (without checking out) and returned to our room at 9.30 to find the door wide open and the beds stripped and our belongings still in the room with the door wide open. We were horrified at the lack of concern for our belongings. We informed the front desk at once and were assured that this should not have happened as we had not checked out and it was only 9.40am. We are still waiting to hear back from the hotel for an explanation and an apology. We would think twice before staying here again.

Stayed 1 night in Feb 2025

10/10 Excellent

Kaleem

Traveled with family and small children, Traveled with family

Feb 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a wonderful stay. We’ll be back for more adventures

Stayed 3 nights in Feb 2025

10/10 Excellent

Avelino

Traveled with family

Feb 23, 2025

Liked: Cleanliness, staff & service, amenities

will return to this property in future

Stayed 1 night in Feb 2025

8/10 Good

Rodolphe

Traveled with group

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The breakfast and the réception,the balcon

Stayed 2 nights in Feb 2025

6/10 Okay

Paul

Feb 14, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

OK for price - take breakfast in town

Old and getting rough around the edges - quite a distance from town. Breakfast was not a good value - clearly intended for the budget travel groups that fill this place.

Stayed 2 nights in Feb 2025

8/10 Good

Sameeka

Traveled with family

Jan 27, 2025

Liked: Cleanliness, staff & service, amenities

Property was great for the price :)

Stayed 1 night in Jan 2025

8/10 Good

Navin

Traveled with family

Jan 21, 2025

Liked: Property conditions & facilities

Good location and overall, a good hotel for a night or 2. Rooms and pool need repairs and maintenance. Need more staff onsite. The person who served us was great but just too much for one person to do everything. Pool tiles and surrounding need urgent repairs but a nice size and heated pool.

Stayed 1 night in Jan 2025

6/10 Okay

phoebe

Jan 12, 2025

Stayed 2 nights in Jan 2025

4/10 Poor

Libu

Traveled with family and small children

Jan 11, 2025

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Washroom too small and not well maintained

Stayed 2 nights in Jan 2025

6/10 Okay

Debz

Jan 10, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Tisharn

Traveled with family and small children, Traveled with partner, Traveled with family

Jan 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend.

Stayed 3 nights in Jan 2025

8/10 Good

George

Jan 7, 2025

Stayed 1 night in Dec 2024

6/10 Okay

Yatish Kanyalal

Jan 6, 2025

Liked: Cleanliness, staff & service

Stayed 2 nights in Jan 2025

8/10 Good

Hao

Traveled with family

Jan 2, 2025

Liked: Staff & service

The Front Desk service is good

Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family

Dec 31, 2024

Liked: Cleanliness

property out dated and required updated bedding

Stayed 2 nights in Dec 2024

6/10 Okay

Ranjith

Dec 30, 2024

Good

Stayed 1 night in Dec 2024

6/10 Okay

Jin

Traveled with family

Dec 27, 2024

Liked: Cleanliness, staff & service

Location is good, and staff are friendly. The facility is kind of old. Lack of A/C, microwave, and washer / dryer.

Stayed 1 night in Dec 2024

10/10 Excellent

Hinekura, RD1 Whakatane

Traveled with family and small children

Dec 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My grand daughters and I had a very pleasant stay. The front desk staff member on our arrival was a pleases. Thank you very much. Our room was nice, clean and tidy.

Stayed 1 night in Dec 2024

8/10 Good

Michael

Dec 1, 2024

Liked: Staff & service, room comfort

Weekend in Rotorua

Had a good stay of 2 nights. Very comfortable bed and room was adequate for our needs. Room was far enough from the road that there was no road noise.

Stayed 2 nights in Nov 2024

10/10 Excellent

John

Nov 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really liked the staff they were cheerful and really helpful the room was perfect for us and we really struggle with beds waking up with stiff backs but that wasn’t the case at Copthorne Rotorua. Thank you staff and Copthorne.

Stayed 1 night in Nov 2024