See all properties

Pullman Rotorua

5.0 star property

Choose dates to view prices

Photo gallery for Pullman Rotorua

Front of property - evening/night
Lobby
Restaurant
Superior Room, 1 King Bed, Lake View | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
1135 Arawa St, Rotorua, 3010
  • Place, Eat Street
    ‪2 min walk‬
  • Place, Polynesian Spa
    ‪8 min walk‬
  • Place, Rotorua Central Mall
    ‪10 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(12 reviews)
  • Lake view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, City View

Superior Room, 2 Queen Beds, City View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(13 reviews)
  • Lake view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Lake View (Deluxe)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View (Deluxe)

  • Lake view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Lake View

Superior Room, 2 Double Beds, Lake View | Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Double Beds, Lake View

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Rotorua

Located in Inner City, Pullman Rotorua is within a 5-minute walk of Government Gardens and within 15 minutes of other popular attractions like Rotorua Central Mall. This 5-star hotel has 130 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Rotorua i-SITE Visitor Centre - 1 min walk - 0.0 miles
  • Eat Street - 2 min walk - 0.1 miles
  • Government Gardens - 3 min walk - 0.2 miles
  • Polynesian Spa - 8 min walk - 0.5 miles
  • Rotorua Central Mall - 10 min walk - 0.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪The Fainting Goat - ‬1 min walk
  • ‪Poco. - ‬2 min walk
  • ‪Atticus Finch - ‬3 min walk
  • ‪The Thai Restaurant - ‬2 min walk
  • ‪Pig & Whistle - ‬2 min walk

About this property

Pullman Rotorua

Pullman Rotorua features a gym, free WiFi in public areas, and meeting rooms. Valet parking is available for NZD 39 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this luxury hotel include conference space, coffee/tea in a common area, and express check-out.
49-inch Smart TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. MP3 docks, minibars, and electric kettles are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Miscellaneous
Novotel Rotorua Lakeside
Inner City
  • Pool
  • Hot tub
  • Kids pool
  • Restaurant
7.8 out of 10, Good, 1,008 reviews
$91 nightly
The price is $104
Jun 21 - Jun 22
Total with taxes and fees
Novotel Rotorua Lakeside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (NZD 39 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 49 for adults and NZD 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Barrel & Co Bar and Grill

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Dining table
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,227 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Handrails in stairways (51 inches high)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium digital channels
  • MP3 dock
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for NZD 150.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately NZD 49 for adults and NZD 25 for children
  • Covered valet parking fee: NZD 39 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 150.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Is a free cancellation option available at Pullman Rotorua?

Pullman Rotorua offers free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Pullman Rotorua?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Pullman Rotorua on Jun 21, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Pullman Rotorua?

This hotel is situated in Inner City, just steps from Government Gardens and Eat Street, and within a short walk of Polynesian Spa. You'll also find Rotorua Central Mall and Lake Rotorua less than a mile away.

Is there parking available at Pullman Rotorua?

Yes, secured valet parking is offered for NZD 39 per day with in/out privileges. An electric car charging station is also available for guests.

Are there luxury amenities available at Pullman Rotorua?

Yes, some luxury features of this hotel include an al fresco restaurant, secured valet parking, and a bar/lounge.

Does Pullman Rotorua include a casino on the premises?

No, Pullman Rotorua doesn't have a casino.

Will I find an indoor pool at Pullman Rotorua?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Pullman Rotorua?

Couples will appreciate amenities at this hotel, including 24-hour room service and premium bedding in each guestroom, and some feature lake view.

Does Pullman Rotorua have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pullman Rotorua feature a restaurant that includes a breakfast menu?

Yes, Pullman Rotorua serves a full breakfast for a surcharge each morning at Barrel & Co Bar and Grill.

Will Pullman Rotorua allow pets to stay free of charge?

No, pets aren't allowed at Pullman Rotorua though service animals are welcome.

Does Pullman Rotorua have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Pullman Rotorua?

The closest major airport to Pullman Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.7 mi away (13 minutes by car).

Are there rooms with balconies at Pullman Rotorua?

No, there aren't any guestrooms with balconies at Pullman Rotorua.

Pullman Rotorua Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 515 reviews
Rating 8 - Good. 127 out of 515 reviews
Rating 6 - Okay. 56 out of 515 reviews
Rating 4 - Poor. 31 out of 515 reviews
Rating 2 - Terrible. 14 out of 515 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

FEDERICO

Liked: Cleanliness, amenities, property conditions & facilities
Good location, nice rooms, great service.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, convenient location. Enjoyed our stay with spouse and family
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Kent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, great location , great service. Great breakfast.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

xiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, professional and friendly staff, clean and nice facility
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet clean comfortable room, great staff.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Great location, very friendly and helpful staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

ERIC

Liked: Cleanliness, amenities, property conditions & facilities
convenient location with lots of cafes, grocery stores, restaurant near by.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Leni

Liked: Staff & service
Place is convenient
Stayed 1 night in Jan 2026
Verified

8/10 Good

Pavel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly Staff. Unfortunately no pool and no reasonable breakfast. Breakfast room is overcrowded at all times, QR codes for ordering not working.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff were very friendly and helpful. The breakfasts are just incredible with lots of variety and everything that you can imagine. Was a very pleasant stay and would stay again no trouble.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, quality hotel and staff. We will be back.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit what we needed.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Te Ruruku

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome
Stayed 1 night in Jan 2026
Verified

8/10 Good

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Large well located hotel. Pleasant staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities
Nice big room. Very clean. Staff great
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lance

Great location and spacious rooms
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Gregory

Liked: Cleanliness
It was clean.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location for a weekend stay in Rotorua.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Rod

Liked: Cleanliness, property conditions & facilities
Clean spacious room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mats Ruben

Liked: Cleanliness, staff & service, amenities
Lovely hotel, lovely staff and lovely restaurant. Welcoming and absolutely great standard. Tidy and clean. They made us feel special
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Wen

Liked: Cleanliness, staff & service, amenities
AC's good.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and tidy, and well looked after.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tianlu

Liked: Staff & service, amenities, property conditions & facilities
Would love to stay there again, thank you for your hospitality
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Good room with great view. Smart hotel entrance. E-bikes available to hire directly from the hotel. Well located for foodies and for access to the Polynesian Spa.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Con

Liked: Property conditions & facilities
Wonderful stay, friendly staff
Stayed 1 night in Apr 2025