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Recent guest reviews

Staff kind and helpful and the washer and dryer in our room was very convenient

Our one-bedroom suite with kitchen, washer and dryer was perfect for our two-day stay during a lengthy trip. The bed was comfortable, and the bathroom clean and adequate. The location was perfect for access to groceries, local parks, Eat Street, and pick-up points for tours. It it not a luxury hotel - no dining options or fancy lobby - but it was great for our needs. Parking can be a challenge.

Great location to the Polynesian spa

Central and quiet location in the heart of the city. Clean and pleasant room.

This property is an apartment hotel. The lobby is small but very clean, modern and nice. There is a “front desk” with a manager from 8:00 am to about 7:00 pm. It is very well located in the center of the city. The room was clean and large enough easily for two people. There is a washer/dryer, microwave, refrigerator/freezer, silverware, dishes, dish washer, large TV and hundreds of free movies. It is totally clean and secure. The employees are very helpful and nice. I would stay again, no questions.

Wonderful stay! The front desk staff were so friendly. The guy gave us a tour of our room, which was a first on any of our hotel stays. The hotel is very modern and clean. We especially like the convenience of having in-room washer and dryer. We were a little concerned beforehand about the possibility of sulphur smell given the location of the hotel, but it turned out to not be an issue at all. There's ample free street parking at night. My only minor complaint is that the shower water can easily flood the entire bathroom, because the gradient is minimal, but it's not enough to affect our overall experience.

We really loved our stay here. The hotel staff surprised us with a little box of chocolates on the bed for our honeymoon. The room was modern and clean. It was wonderful having a washing machine in the room to do laundry at night. Parking is pretty easy to find on the street but there's a 2 hour limit. If you plan to park longer during the day, you should reserve off-street parking from the hotel so you're not constantly moving your car every couple hours. It was in a good location just a block away from the weekly night market, and a few blocks from Eat Streat.

Staff are very friendly and gives warm welcoming. Apartment is aqwupted with all you need. There is privet parking (for extra 10 nz per day).

Great staff! Convenient location. Great rooms. Small note: reception closes at 7pm but it wasn’t a big deal for us.

Arrived late yet was provided first class check-in experience. Room itself was wonderfully clean, bed was a bit firm but that's more a personal thing. Was so happy we decided to extend stay, but when rooms weren't available staff was super helpful in helping us find alternate accommodations.

It started our vacation out on a high note. It was a very comfortable hotel and the staff could not have been more helpful

Hotel room was very nice. Staff was excellent. Great location walking distance to tourism, restaurants, shopping, grocery, and lake

Best accommodations available in Rotura no doubt. Great locations and nice rooms with kitchen.

Food was very good. Staff very helpful. Nice room.

We were very pleasantly surprised by this hotel. The staff was amazingly helpful and welcoming. The room was spacious and well appointed. It was a great location and easy to get to everywhere we wanted to be.

We arrived at this hotel late at night (after midnight). The manager (owner?) who also lives onsite met us in the office. Despite the fact that we woke her up to check us in, she was extremely friendly and energetic. When we got into the room we were pleasantly surprised at how nice and clean the place was! Would definitely stay here again.

1192 Hinemoa Street Rotorua

Hotel highlights

  • Walking distance to Polynesian Spa
  • Free WiFi in rooms and public areas
  • Concierge services
  • Laundry facilities

Quest Rotorua Central places you next to Rotorua Night Market and within a 5-minute walk of Rotorua Central Mall. The 36 rooms at this 4-star aparthotel include kitchenettes, refrigerators, and microwaves.


Dining

For your convenience, a continental breakfast is served for a fee each morning from 8:00 AM to 9:00 AM.


Rooms

Each apartment is soundproofed and features a kitchenette with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find free WiFi and a 43-inch LCD TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a phone.


Property features

At Quest Rotorua Central, guests have access to free WiFi in public areas, a library, and laundry facilities. A stay here includes free offsite parking. Front-desk staff can assist with securing valuables, dry cleaning/laundry, and tours or tickets.

Room options

Apartment, 1 Bedroom

1 King Bed | Sleeps 3

Directors Suite

1 King Bed | Sleeps 2

Studio

1 King Bed | Sleeps 2

Executive Room, 1 Bedroom, Hot Tub

1 King Bed | Sleeps 2

Guest reviews for Quest Rotorua Central

Everyone (9) Couples (7)
5
Everyone

Staff kind and helpful and the washer and dryer in our room was very convenient

By on Jan 26, 2024

Review comment responded on Jan 26, 2024

Dear PhilipThank you for taking the time to share your positive experience. We strive to create a welcoming and personalized experience for all our guests, and we're glad to hear that we met your expectations. Thank you again for your kind words, and we hope to have the pleasure of welcoming you back soon.Warm regardsThe Quest team

5
Partner Couples

Our one-bedroom suite with kitchen, washer and dryer was perfect for our two-day stay during a lengthy trip. The bed was comfortable, and the bathroom clean and adequate. The location was perfect for access to groceries, local parks, Eat Street, and pick-up points for tours. It it not a luxury hotel - no dining options or fancy lobby - but it was great for our needs. Parking can be a challenge.

By on Nov 12, 2023

Review comment responded on Nov 12, 2023

Dear Janet,Thank you for taking the time to share your experience! We're thrilled to hear that our one-bedroom suite suited your two-day stay. We also love our central location, close to shops, bars, restaurants, and our wonderful geothermal locations. We take pride in offering fully equipped apartments which include, kitchenettes and in room laundry facilities for the traveller who wants more of a home away from home. It was a pleasure to meet you, we hope you can visit again.Best wishesThe Quest team

5
Partner Couples

Great location to the Polynesian spa

By on Mar 29, 2023

Review comment responded on Mar 29, 2023

Hi RobertThank you for taking the time to share your positive feedback. We are delighted to hear you found the hotel to be convenient and well-placed. Being in the centre of town we are close to many of Rotorua’s café’s, restaurants, parks, and beautiful geothermal locations – great to see you found one of these gems. We hope you had a wonderful experience at the spa and will consider visiting us again in the future.Best wishesThe Quest team

4
Partner Couples

Central and quiet location in the heart of the city. Clean and pleasant room.

By on Apr 3, 2019

Review comment responded on Apr 3, 2019

Dear Tony Thanks for your review, we are pleased you enjoyed your stay at Quest Rotorua and found the central room to be clean and pleasant. Best wishes The Quest Team

5
Partner Couples

This property is an apartment hotel. The lobby is small but very clean, modern and nice. There is a “front desk” with a manager from 8:00 am to about 7:00 pm. It is very well located in the center of the city. The room was clean and large enough easily for two people. There is a washer/dryer, microwave, refrigerator/freezer, silverware, dishes, dish washer, large TV and hundreds of free movies. It is totally clean and secure. The employees are very helpful and nice. I would stay again, no questions.

By , from USA on Mar 23, 2019

Review comment responded on Mar 29, 2019

Dear Kim Thanks for taking the time to write this lovely review, we are very happy to hear you loved your stay at Quest Rotorua. We hope you are able to return again soon. Warm regards The Quest Team

5
Partner Couples

Wonderful stay! The front desk staff were so friendly. The guy gave us a tour of our room, which was a first on any of our hotel stays. The hotel is very modern and clean. We especially like the convenience of having in-room washer and dryer. We were a little concerned beforehand about the possibility of sulphur smell given the location of the hotel, but it turned out to not be an issue at all. There's ample free street parking at night. My only minor complaint is that the shower water can easily flood the entire bathroom, because the gradient is minimal, but it's not enough to affect our overall experience.

By on Feb 27, 2019

Review comment responded on Mar 5, 2019

Thank you for your 5/5 review. We are pleased you had an enjoyable stay at Quest Rotorua Central and found our facilities to be modern and clean. Many people enjoy having a washing machine and dryer to utilise mid-way through their visit to New Zealand.

5
Partner Couples

We really loved our stay here. The hotel staff surprised us with a little box of chocolates on the bed for our honeymoon. The room was modern and clean. It was wonderful having a washing machine in the room to do laundry at night. Parking is pretty easy to find on the street but there's a 2 hour limit. If you plan to park longer during the day, you should reserve off-street parking from the hotel so you're not constantly moving your car every couple hours. It was in a good location just a block away from the weekly night market, and a few blocks from Eat Streat.

By on Dec 1, 2018

Review comment responded on Jan 1, 2019

Thank you for your review. We are pleased you enjoyed your stay at Quest Rotorua Central. Our team take great pride in ensuring that every guest is individually looked after and have a great experience. Our central location certainly makes it easy to get to the many great restaurants Rotorua has to offer. Thank you again and we wish you all the best. Warm regards

5

grate location in center of town

Everyone

Staff are very friendly and gives warm welcoming. Apartment is aqwupted with all you need. There is privet parking (for extra 10 nz per day).

By on Mar 9, 2018

5
Everyone

Great staff! Convenient location. Great rooms. Small note: reception closes at 7pm but it wasn’t a big deal for us.

By on Mar 9, 2018

5

wonderful location and staff

Everyone

Arrived late yet was provided first class check-in experience. Room itself was wonderfully clean, bed was a bit firm but that's more a personal thing. Was so happy we decided to extend stay, but when rooms weren't available staff was super helpful in helping us find alternate accommodations.

By on Oct 3, 2017

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