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Hideaway of Rotorua

4.0 star property
Motel with free parking, near Skyline Rotorua

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Photo gallery for Hideaway of Rotorua

Front of property
Family Room | Premium bedding, down comforters, in-room safe, individually furnished
Exterior
Premium bedding, down comforters, in-room safe, individually furnished
Deluxe King Studio | Private kitchen | Fridge, microwave, toaster, cookware/dishes/utensils

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service

Explore the area

View in a map
436 Ngongotaha Road, Rotorua, 3015
  • Place, Mitai Maori Village
    ‪18 min walk‬
  • Place, Rainbow Springs Kiwi Wildlife Park
    ‪20 min walk‬
  • Place, Skyline Rotorua
    ‪2 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪16 min drive‬

Room options

View all photos for Large 2 Bedrooms Apartment

Large 2 Bedrooms Apartment | Private kitchen | Fridge, microwave, toaster, cookware/dishes/utensils

Large 2 Bedrooms Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, down comforters, in-room safe, individually furnished

Family Room

9.8 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch plasma TV with digital channels, TV

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Apartment, 2 Bedrooms

Premium bedding, down comforters, in-room safe, individually furnished

Classic Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 854 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard 1 Bedroom Apartment

Premium bedding, down comforters, in-room safe, individually furnished

Standard 1 Bedroom Apartment

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Studio

Standard Studio | Premium bedding, down comforters, in-room safe, individually furnished

Standard Studio

8.8 out of 10
Excellent
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room with Spa Bath

Deluxe Family Room with Spa Bath | Living area | 32-inch plasma TV with digital channels, TV

Deluxe Family Room with Spa Bath

9.2 out of 10
Wonderful
(10 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King Studio

Deluxe King Studio | Private kitchen | Fridge, microwave, toaster, cookware/dishes/utensils

Deluxe King Studio

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Rotorua

Located in Fairy Springs, Hideaway of Rotorua is a leisurely stroll from sights such as Ogo and Mitai Maori Village. This 21-room, 4-star motel has in-room conveniences like balconies, sitting areas, and private yards.
View more Motels in RotoruaOpens in a new window

What's nearby

  • Ogo - 13 min walk - 0.7 miles
  • Mitai Maori Village - 18 min walk - 1.0 mile
  • Lake Rotorua - 19 min walk - 1.0 mile
  • Rainbow Springs Kiwi Wildlife Park - 20 min walk - 1.1 miles
  • Skyline Rotorua - 2 min drive - 1.4 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 21 min drive

Restaurants

  • ‪Wildbean Cafe - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Gold Star Bakery - ‬5 min drive
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬4 min drive
  • ‪KFC - ‬4 min drive

About this property

Hideaway of Rotorua

Motel with free parking, near Skyline Rotorua
At Hideaway of Rotorua, guests have access to free WiFi in public areas, a library, and express check-in. Free parking is available if you drive. Front-desk staff can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out, a terrace, and laundry facilities.
32-inch plasma TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Balconies, sitting areas, and private yards are other standard amenities. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Bicycle cleaning area
  • Game viewing
  • Library
  • Playground

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No elevator
  • Smooth flooring in public areas

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Renovated guestrooms - April 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • This property welcomes pets for NZD 30 per accommodation, per stay
  • Dogs and cats only
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for NZD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: NZD 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: NZD 15 (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-7:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 15 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

436 Rotorua Hideaway
436 Rotorua Hideaway Lodge
Rotorua Hideaway
Rotorua Hideaway Lodge
Hideaway of Rotorua Motel
Hideaway of Rotorua Rotorua
Hideaway of Rotorua Motel Rotorua

Frequently asked questions

What is there to do close to Hideaway of Rotorua?

This motel is situated in Fairy Springs within a short 15-minute walk of Mitai Maori Village and also 15 minutes on foot from Rainbow Springs Kiwi Wildlife Park. You'll also find Skyline Rotorua and Lake Rotorua within a short drive.

Is parking available on site at Hideaway of Rotorua?

Yes, self parking and long-term parking are offered for free at the motel. Free RV/bus/truck parking is also available for guests.

Does Hideaway of Rotorua feature a casino?

No, Hideaway of Rotorua doesn't have a casino.

Will I find an indoor pool at Hideaway of Rotorua?

No, there is no indoor pool at this motel.

What amenities will couples enjoy at Hideaway of Rotorua?

Couples staying at this motel will appreciate amenities like premium bedding as well as a terrace and a library.

Are there hot tubs at Hideaway of Rotorua?

Yes, some guestrooms at this motel feature private indoor spa tubs.

Does Hideaway of Rotorua have a restaurant that serves breakfast?

No, Hideaway of Rotorua doesn't have a restaurant that serves breakfast.

Will Hideaway of Rotorua allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hideaway of Rotorua for a fee of NZD 30 per accommodation, per stay.

Does Hideaway of Rotorua have connecting rooms?

No, there aren't connecting guestrooms at this motel.

Where is the closest airport to Hideaway of Rotorua?

The closest major airport to Hideaway of Rotorua is Rotorua (ROT-Rotorua Regional), which is 9.6 mi away (21 minutes by car). Another top airport is Tauranga (TRG), which is around 29.4 mi away.

Are there rooms with balconies that I can book at Hideaway of Rotorua?

Yes, every guestroom at Hideaway of Rotorua comes with a balcony with some featuring garden views.

Hideaway of Rotorua Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 281 reviews
Rating 8 - Good. 102 out of 281 reviews
Rating 6 - Okay. 12 out of 281 reviews
Rating 4 - Poor. 2 out of 281 reviews
Rating 2 - Terrible. 4 out of 281 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

EeeLN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent amenities. Beautiful space. Play area and sheep really nice touch . So happy to find this place.
Stayed 1 night in Oct 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Always a lovely stay, open space and inviting. Sadly previous guests have littered. Will return on our next trip and recommend to others
Stayed 1 night in Oct 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and nicely maintained, kind staff, felt safe and secure. Animals were adorable
Stayed 2 nights in Sep 2025

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly & welcoming upon arrival. Great parking. Kids loved the park and alpacas outside, right in the centre of everything - bonus was being able to feed the animals too. Our room was #19 - Delux family room with spa. It was very clean & tidy - everyday our towels were replaced with fresh ones and our bins were always emptied. Thoroughly enjoyed our stay 😊
Stayed 3 nights in Sep 2025

10/10 Excellent

Wiremu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful.
Stayed 1 night in Sep 2025

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. We like the bed. Reasonable distance to city center.
Stayed 1 night in Aug 2025

10/10 Excellent

Cam

Stayed 1 night in Jul 2025

10/10 Excellent

Ruby Mae

Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area just on the fringes of town. Great rooms.
Stayed 1 night in Jul 2025

10/10 Excellent

malika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ruby

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the hassle free check in and late check in at that. Very clean and tidy with all amenities and facilities needed. Recommend 1000%
Stayed 1 night in Jul 2025

8/10 Good

Clifford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round was great. We had issues with wifi and hot water but this could be because units were new. Other than that we enjoyed our stay.
Stayed 3 nights in Jun 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Richard, Auckland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

2/10 Terrible

Winnie

Traveled with family
Disliked: Staff & service

Terrible, dishonest, management

Management here are completely unreasonable and dishonest. After our first night here, which was fine, I approached the hotel manager for room service and, after ignoring my request, he asked us to leave in exchange for a refund when I became upset that he wasn't listening. I have two small children and was initially alarmed that he would even suggest us to leave over a simple request for our room to be serviced, which the lodge manual in the room specifically says is done daily. Then, he brings the room service lady over and, instead of doing a quick service, she blames my husband for not asking for the room to be serviced when she came into the room earlier and handed him towels (we assumed she'd come back later when we were gone). At this point, it was clear to me that they weren't going to service the room, which is upsetting, but not the end of the world albeit inconvenient and not in line with the service agreement in their room. However, I no longer felt safe staying there as they kept insisting we did something wrong, even though we didn't. So, I took him up on the offer to leave for our money back, which he obviously agreed to as it was his idea to bring with. However, when we put the refund request in, our refund was repeatedly refused by the hotel for a different reason each time.
Stayed 5 nights in Mar 2025

10/10 Excellent

miguel angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind. All facilities clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Danny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and location. Kids loved it - place so clean and beds super comfy. Animals and playground a hit and gave our kids much to do during our downtime. The location was close to all activities and amenities. Highly recommended.
Stayed 4 nights in Mar 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Bettina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, and clean rooms. There was a little bit of road noise at night, but we were otherwise comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Fulbert, Nipomo

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
This is so far our favorite motel in New Zealand (out of 5 motels and 1 hotel). Perfect if you have kids. Rooms are very new, the Internet is also the fastest so far. Would love to come back and stay a few days.
Stayed 1 night in Feb 2025

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed clean tidy and quiet
Stayed 3 nights in Feb 2025

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay, clean rooms, everything you need. Loved the farm in the morning to go see the animals. Easy check in, parking right outside your room.
Stayed 2 nights in Feb 2025

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