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Lake Rotorua Hotel

Property class: 2.5

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Photo gallery for Lake Rotorua Hotel

Dining
Standard Twin | In-room safe, desk, blackout drapes, iron/ironing board
Lobby
Front of property
Fridge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Business services
  • Laundry

Explore the area

View in a map
131 Lake Road, Koutu, Rotorua, 3010
  • Place, Kuirau Park
    ‪8 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Rotorua Hospital
    ‪13 min walk‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Twin

Standard Twin | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Queen

Standard Queen | In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms, Kitchen

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Rotorua

Located in Koutu, Lake Rotorua Hotel is a leisurely stroll from popular sights such as Lake Rotorua and Rotorua Hospital. This 38-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Kuirau Park - 8 min walk - 0.5 miles
  • Lake Rotorua - 8 min walk - 0.5 miles
  • Rotorua Hospital - 13 min walk - 0.7 miles
  • Skyline Rotorua - 3 min drive - 1.8 miles
  • Polynesian Spa - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • ‪Columbus Coffee - ‬18 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬7 min walk
  • ‪Poco. - ‬20 min walk
  • ‪Taco Bell - ‬17 min walk

About this property

Lake Rotorua Hotel

Guests of Lake Rotorua Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with luggage storage and dry cleaning/laundry. Other amenities at this hot springs hotel include express check-out, laundry facilities, and barbecue grills.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, private yards, and refrigerators. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • Outdoor pool

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: NZD 30
Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2.50 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for NZD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.50 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-6:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Leisure Inn Rotorua
Leisure Rotorua
Rotorua Inn
Rotorua Leisure Inn
Lake Rotorua Hotel
Lake Rotorua Hotel Hotel
Lake Rotorua Hotel Rotorua
Lake Rotorua Hotel Hotel Rotorua

Frequently asked questions

Is free cancellation available at Lake Rotorua Hotel?

Lake Rotorua Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Lake Rotorua Hotel?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Lake Rotorua Hotel on Apr 27, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Lake Rotorua Hotel?

This hotel is situated in Koutu within a 10-minute walk of Lake Rotorua, Kuirau Park, and Tribal Lights Cultural Theatre. You'll also find Eat Street and Matariki Hangi & Maori Cultural Performance less than a mile away.

Is there parking available at Lake Rotorua Hotel?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Lake Rotorua Hotel feature a casino?

No, Lake Rotorua Hotel doesn't have a casino.

Will I find an indoor pool at Lake Rotorua Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Lake Rotorua Hotel?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a down comforter and a kitchenette.

Does Lake Rotorua Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Lake Rotorua Hotel have a restaurant with a breakfast menu?

No, Lake Rotorua Hotel doesn't have a restaurant that serves breakfast.

Will Lake Rotorua Hotel allow pets to stay free of charge?

No, pets aren't allowed at Lake Rotorua Hotel though service animals are welcome.

Does Lake Rotorua Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Lake Rotorua Hotel?

The closest major airport to Lake Rotorua Hotel is Rotorua (ROT-Rotorua Regional), which is 6.9 mi away (15 minutes by car).

Are there rooms with balconies at Lake Rotorua Hotel?

Yes, every guestroom at Lake Rotorua Hotel comes with a balcony/patio.

Lake Rotorua Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 245 out of 962 reviews
Rating 8 - Good. 396 out of 962 reviews
Rating 6 - Okay. 193 out of 962 reviews
Rating 4 - Poor. 91 out of 962 reviews
Rating 2 - Terrible. 37 out of 962 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Lindsey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Mold all over bathroom
Stayed 1 night in Feb 2026

6/10 Okay

Malia

Check in was great. Room was damp. Shower didnt drain fast so flooded after 3 mins.
Stayed 2 nights in Jan 2026

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
The photos on advertised on web site are very missleading, the condition of our room was very poor if i could have got my money back i would not have stayed. I have many photos to confirm my issues we had a major secuirty issuse as the window near main door could be opened and anyone from the outside could opsn as no latch on window. We had NO HOUSEKEEPING at all. yet we had been informed every 2nd day. We stayed a total of 3 nites we had to buy own toilet rolls as we only given x 2 rolls we had 3 girls & 1 boy . On arrival only 3 towels for 4 x guest. Every time we needed assistance to replace our towels etc NO ONE ever at reception. There is a Stove top, microwave, fridge, cutlery & utensils supplied but no tea towel, dish wash or cloth. There mould in our rooms above beds mould in shower trayno lovks on bathroom no room safe damage window frames paint missing lounge suite has the springs visible and no dinning table
Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

2/10 Terrible

Stacey

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing worked - tv, ac, no phone. Very rundown - walls needed patching and painting. Carpets werent vacuumed. Only 1 face cloth and hand towel for 2 people.
Stayed 1 night in Jan 2026

4/10 Poor

Sarah

When I arrived
Stayed 1 night in Jan 2026

4/10 Poor

Alycia

Traveled with family and small children
Disliked: Cleanliness, amenities
Room was terrible. Water damage all through bathroom woodwork. No ceiling fans or air-conditioning upstairs and the only portable fan in the kids room had to be plugged in behind the bed so couldnt get both kids! Springs poking you through the couch, furniture dirty and worn.
Stayed 1 night in Jan 2026

4/10 Poor

angela

The room was spacious, had new carpet which was a positive. The bed sheets were tidy and clean. However, the room, entranceway and bathroom were really in need of a fresh paint. It was very dark and
Stayed 1 night in Jan 2026

4/10 Poor

Jair, Murfreesboro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived there was no one at the reception just like when I went to come there was no one to check out, the room had a tear in the ceiling covered with paper, the carpet smelled really bad and felt very dirty.
Stayed 4 nights in Jan 2026

6/10 Okay

Jamie

Traveled with family
Very average place. Did the job but will look at different options next time.
Stayed 2 nights in Jan 2026

4/10 Poor

Joanne

Traveled with partner
Disliked: Amenities, property conditions & facilities
The place is advertised as a Hotel, but it clearly was originally a Motel that looked like it had been converted from 'emergency housing' or a 'men's lodge' into tourist accomodation. The rooms were spartan, neglected, the paint was chipped in places, it had the worlds smallest TV in the lounge area with a lone couch (no side tables) and had the vibe of a student flat. In the 'kitchenette' - what once had been a kitchenette had been uninstalled and a new bench top put in, but the extractor fan remained . The bed seemed new and was comfortable, but the whole room shook every few minutes and there was loud banging from a construction site next door installing piling. Would definitely NOT recommend to stay here.
Stayed 1 night in Jan 2026

6/10 Okay

YASH

Traveled with family
Room was not in good condition, very old amenities, simple things like dishwashing liquid were not provided.
Stayed 1 night in Jan 2026

2/10 Terrible

Achal

Very unhygienic place. Not happy at all. The rooms smells a lot.
Stayed 1 night in Jan 2026

6/10 Okay

Emma

Traveled with partner
Disliked: Amenities, property conditions & facilities
The room wasn’t overly clean tv didn’t work until we got someone to come look cos it was missing a cable. Pipe outside bedroom window must need cleaning out as you could hear it all night dripping
Stayed 1 night in Dec 2025

2/10 Terrible

Liang

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool gate was locked, and the room was not very clean. We requested fresh towels after the first night, but nothing was done until 6:00 pm, and only after I followed up with reception again. Overall, it was not a good experience.
Stayed 2 nights in Dec 2025

6/10 Okay

Megan

Disliked: Property conditions & facilities
The room and grounds were not in the greatest condition- more old and outdated than anything else. The bathroom door did not shut. The room was really big and the bed was comfortable. There was also plenty of parking in the front and out back. This is a fine place to stay if you just plan on sleeping there- it definitely isn’t luxury.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Easy check in, good value. People that slam it need to understand you’re not paying for a 5 star experience here. Would happily stay there again.
Stayed 2 nights in Dec 2025

6/10 Okay

Raewyn

Stayed 2 nights in Dec 2025

8/10 Good

Christopher

Traveled with partner
Liked: Cleanliness
An older type motel. It is not a "hotel" - there is no restaurant. It's rather shabby but you get what you pay for. Our unit was clean. The motel manager is very friendly and helpful. He kindly moved us to another room when we discovered that we had been allocated a unit adjacent to the extremely busy main road. It is worth noting that if you book a Twin Studio, they are all located on the noisy side of the motel. There is a pool, which appeared to be in good condition and was being used. On the whole, reasonably good value for money.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 2 nights in Dec 2025

4/10 Poor

Lisa

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I travel often for work and like to support different businesses however I do not recommend Lake Rotorua my experience was terrible. I had booked in for two nights. I overlooked the first terrible event of being checked into a room that wasn’t clean, it looked like someone was still staying in there. Empty pizza boxes, unmade bed, dirty towels in the bathroom. They said there was a miscommunication, When I was given my new room there were holes in the bathroom, and a strand of long black hair in the fridge. The next morning I had bought my pre-made breakfast with me and there was no cutlery but of course this was before 9am and no one I could ask. I then was unaware that you had to request housekeeping so I came back later that night to no fresh linen. The unmade bed was annoying but ok. By then I couldn’t be bothered trying to find another accommodation as it was already 7pm. Just to add to this the two lights kept flickering needing a lightbulb and The TV crapped out to finish the night. An unpleasant experience and I do not recommend.
Stayed 2 nights in Dec 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Dec 2025

6/10 Okay

Preeti

Traveled with family
Washroom mould should be clean. Rest of things all okay
Stayed 1 night in Nov 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Great reasonable place to spend a couple nights.
Stayed 1 night in Nov 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to town
Stayed 3 nights in Jun 2021