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Lake Rotorua Hotel

2.5 star property

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Photo gallery for Lake Rotorua Hotel

Dining
Outdoor pool
Front of property
32-inch LCD TV with digital channels, TV
Standard Twin | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Business services
  • Laundry

Explore the area

View in a map
131 Lake Road, Koutu, Rotorua, 3010
  • Place, Kuirau Park
    ‪8 min walk‬
  • Place, Lake Rotorua
    ‪8 min walk‬
  • Place, Eat Street
    ‪2 min drive‬
  • Airport, Rotorua (ROT-Rotorua Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Twin

Standard Twin | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Queen

Standard Queen | In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple

  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms, Kitchen

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Rotorua

Located in Koutu, Lake Rotorua Hotel is a leisurely stroll from popular sights such as Lake Rotorua and Rotorua Hospital. This 38-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Kuirau Park - 8 min walk - 0.5 miles
  • Lake Rotorua - 8 min walk - 0.5 miles
  • Eat Street - 2 min drive - 0.9 miles
  • Rotorua Central Mall - 3 min drive - 1.4 miles
  • Tamaki Maori Village - 3 min drive - 1.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Columbus Coffee - ‬18 min walk
  • ‪Royal Indian Restaurant Tandoori Cuisine - ‬7 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Poco. - ‬20 min walk

About this property

Lake Rotorua Hotel

Guests of Lake Rotorua Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a computer station. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with luggage storage and dry cleaning/laundry. Other amenities at this hot springs hotel include express check-out, laundry facilities, and barbecue grills.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, private yards, and refrigerators. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

Children under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • Outdoor pool

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Early check-in fee: NZD 30
Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2.50 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for NZD 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-in fee: NZD 30 for check-in between noon and 3:00 PM
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 30.0 per night
  • Credit card charges are subject to a surcharge of 2.50 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-5:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Leisure Inn Rotorua
Leisure Rotorua
Rotorua Inn
Rotorua Leisure Inn
Lake Rotorua Hotel
Lake Rotorua Hotel Hotel
Lake Rotorua Hotel Rotorua
Lake Rotorua Hotel Hotel Rotorua

Frequently asked questions

Is free cancellation available at Lake Rotorua Hotel?

Lake Rotorua Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Lake Rotorua Hotel?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Lake Rotorua Hotel on Jun 27, 2026 start from $82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Lake Rotorua Hotel?

This hotel is situated in Koutu within a 10-minute walk of Lake Rotorua, Kuirau Park, and Tribal Lights Cultural Theatre. You'll also find Polynesian Spa and Redwoods Whakarewarewa Forest within a short drive.

Is there parking available at Lake Rotorua Hotel?

Yes, self parking is offered for free at the hotel. RV/bus/truck parking is also available for guests.

Does Lake Rotorua Hotel feature a casino?

No, Lake Rotorua Hotel doesn't have a casino.

Will I find an indoor pool at Lake Rotorua Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Lake Rotorua Hotel?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include a down comforter and a kitchenette.

Does Lake Rotorua Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Lake Rotorua Hotel have a restaurant with a breakfast menu?

No, Lake Rotorua Hotel doesn't have a restaurant that serves breakfast.

Will Lake Rotorua Hotel allow pets to stay free of charge?

No, pets aren't allowed at Lake Rotorua Hotel though service animals are welcome.

Does Lake Rotorua Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Lake Rotorua Hotel?

The closest major airport to Lake Rotorua Hotel is Rotorua (ROT-Rotorua Regional), which is 6.9 mi away (15 minutes by car).

Are there rooms with balconies at Lake Rotorua Hotel?

Yes, every guestroom at Lake Rotorua Hotel comes with a balcony/patio.

Lake Rotorua Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 966 reviews
Rating 8 - Good. 396 out of 966 reviews
Rating 6 - Okay. 193 out of 966 reviews
Rating 4 - Poor. 93 out of 966 reviews
Rating 2 - Terrible. 37 out of 966 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Great reasonable place to spend a couple nights.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Samitha

Liked: Cleanliness, staff & service
Plesant staff, ample parking as well as clean bedding and towels but rundown hotel.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Shanei

Lovely pool! Really spacious room.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff and room were great. Did find a cockroach on the wall however it did not change my opinion of the great value when selecting this accommodation.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

TERE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness
NA
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Huiann

Lovely staff . My babies liked the pools there own rooms
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Easy check in, good value. People that slam it need to understand you’re not paying for a 5 star experience here. Would happily stay there again.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

ALLEN

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Jamie

Very average place. Did the job but will look at different options next time.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Lindsey

Disliked: Cleanliness, amenities, property conditions & facilities
Mold all over bathroom
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Nathan Wayne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty, disgusting actually, id say its been used to home the homeless or something, couch was shredded and out on the porch all floors had stains everywhere
Stayed 2 nights in Feb 2026
Verified

4/10 Poor

Sarah

When I arrived
Stayed 1 night in Jan 2026
Verified

4/10 Poor

CALUM

Disliked: Cleanliness, property conditions & facilities
The room felt old with parts in need of repair and cleaning.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Rangi

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were clean, parking is first in first served and a warning for thise that smoke or vape on the premises outside on site its a $250 fine. On check in the cleaners were still getting rid of rubbish and laundry outside the rooms I'm guessing they had alot of guests. No tea towels or kitchen sink for doing dishes or stove top but had a extraction fan. Good for a hassle free short stay.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Malia

Check in was great. Room was damp. Shower didnt drain fast so flooded after 3 mins.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

angela

The room was spacious, had new carpet which was a positive. The bed sheets were tidy and clean. However, the room, entranceway and bathroom were really in need of a fresh paint. It was very dark and
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Christina

Disliked: Staff & service, amenities
well the had basin is secure it tip up if you touch it the tap needs some serous plumbing and so does the toilet and the toilet seat is broken. the windows could do with a good clean and the blind needs cleaning and the walls never used the shower after the rest of the plumbing was to scared
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Megan

Disliked: Property conditions & facilities
The room and grounds were not in the greatest condition- more old and outdated than anything else. The bathroom door did not shut. The room was really big and the bed was comfortable. There was also plenty of parking in the front and out back. This is a fine place to stay if you just plan on sleeping there- it definitely isn’t luxury.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Anne

Liked: Staff & service, amenities
This is a quiet property, weirdly for being on a main road, it was really peaceful. The kids loved the pool, it is tepid, and the plunge pool is very cold so ideal for ice bathers....the team were willing to discuss my concerns around cleanliness, and had already purchased necessary pieces, so we stayed in the same room as the beds are exquisite...and towels soft..and I cleaned it to what I wanted....they did an extra vacuam and that made the place fab.....the water is warm and plentiful, the beds are incredible, and I would say I have had the best nights sleep in months....so we had around 6 nights in the same room in the end, kids were very happy...there are a couple of really good indian takeaways in the area, walkable distance, a pizza place same, and I think that most of all, we just relaxed....I hope they get on top of their cleaning schedule because then the place would really be a credit....good fridge, plenty of milk and coffee... plenty of parking out the back if you need it...and generally a nice feeling with people there.
Stayed 2 nights in Mar 2026
Verified

4/10 Poor

Jair

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived there was no one at the reception just like when I went to come there was no one to check out, the room had a tear in the ceiling covered with paper, the carpet smelled really bad and felt very dirty.
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Achal

Very unhygienic place. Not happy at all. The rooms smells a lot.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Preeti

Washroom mould should be clean. Rest of things all okay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service
Rooms were spotless with the exception of the bathroom fan ws dirty and very noisy. The ceiling fan on the brink of failure and possible fire hazard. Ceiling fan needs immediate maintenance.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Hamish

Disliked: Cleanliness, property conditions & facilities
Room needs ao.w maintenance big time. Staff struggled to accept cash, their dog jumped all over us. The toilet seat fell off, mould on the shower and basin. The shower drain was blocked. The bathroom fan was completely blocked and did not spin. The milk pottles in the fridge were god knows how old. Thick, chunky milk. We had to ram the door just to get it to open. Avoid this place!
Stayed 2 nights in Feb 2026