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Lake Rotorua Hotel

4.0 out of 5.0

Recent guest reviews

This place was great, the rooms were big clean and comfy and we had a microwave and living room as part of the accommodation. The hotel has a pool and hot tub which were very nice and a couple of tables outside where you would eat. The hotel is located in a great place as it is about a 5 minute drive from the gondola or the lake. You can take a five minute walk to the end of the road to see the lake but if you want to walk round it your best to drive down the road. The staff were very helpful where needed. There is a car park here and although full when we arrived they were happy for us to park elsewhere on site so no issues. I would certainly book here again

We arrived on a hot summer's evening. This motel has no air conditioning but eventually we were loaned a fan. The hotel advertises itself as having a good view. There is no view. Rooms are poky and dark. The location is poor as the Hotel is not close to the lake and it was necessary to take a taxi into town.

We stayed as a family of 5, (3 teens) for 1 night as we travelled the N island. We just needed somewhere functional to sleep and didn't plan to stay in the apartment for long. Our apartment had a twin room, another room with a large bed, (these rooms were upstairs) and a double sofabed downstairs. Bathroom was downstairs also. The Good Points : The staff were lovely, very accomodating and friendly. The beds were comfortable and they were clean with good quality linen. The kitchenette was functional as was the shower.Parking was good, location was fine, on a main road but no road noise in our apartment. Some shops nearby..bakery, fruit shop etc. Short drive to the lake. It was clean . The apartment was a great size, very spacious. The Not so good. : The insides are tired. The carpets are old and stained and the furniture was very basic and dated. Sofabed was pretty uncomfortable. With some new carpets and a bit of fresh paint it could be a wonderful place. If you want a luxurious space to spend time in..this probably isnt the right place for you. It has potential. If you are just looking for functionability in a town where accomodation is expensive ..then this will do the job.

Lake Rotorua Hotel is a low quality motel on Lake Road in Rotorua. It is about five minutes walk to get a view of the lake so the name of the hotel refers more to the road than the body of water. The location is not ideal as it slightly too far for a nice stroll into town. Service is the best part of the motel. The front desk was more than willing to help out and make suggestions even if local knowledge did not extend to knowing how to pronounce some of the more complex Maori words. Breakfast was ok but costs extra. There is a breakfast option with bread for toasting, cereal, yoghurt, and fruit as well as additional cost for some cooked selections. The room was not great at all. It had a funny smell and the decor looked run-down. Sleeping was ok. the beds were comfortable enough. The shower functioned even if it was quite small. The toilet seat was broken. There wasn't really much kitchen space other than a sink. Considering how thin the walls are it wasn't too noisy. The sound of the main road outside was fairly constant as well as hearing other guests in the pool area but it wasn't as bad for sound as it could have been. There is a pool and what might be a jacuzzi though is misleadingly described as a spa. Wifi was fast and effective. Overall Lake Rotorua Hotel was not great. It is in sore need of renovation and looks much cheaper than it actually is. There are plenty of accommodation options in Rotorua, this one is not ideal.

We stayed for 2 nights and were not overly impressed with the rooms and their amenities. When we walked into our room it smelt heavily of dampness and there was a huge stain on the carpet which I suspect was the culprit. The room had facilities to eat within your room but nowhere to wash the dishes and no detergent! It was extremely humid and warm while we were there and the rooms had no Air Conditioning. We had to ask for a fan! It seems the hotel rooms have not been updated in quite a while. The staff were pleasant and friendly.

We were booked in for 3 nights here and stayed only 1 before hightailing it out to another hotel. The exterior of the hotel looks clean and tidy, however walking into the room the dirty stained carpets were striking, and the stains were throughout the living room and bedroom. There were dirt marks down the bathroom walls, stains and marks on the bathroom ceiling, hairs in the sink and on the shower walls, dried urine stains on the toilet floor, sticky marks on a powerpoint, and thick layers of dust all over the window sills and lightfittings above the bed. I ended up walking around in my shoes the whole time because the place just felt so dirty. The staff member at the front desk was apologetic and stated that the carpets were set for replacement, however reading previous reviews it seems the carpet has needed replacing since before 2015. We were refunded for our second and third nights of our original booking thankfully since it's certainly not the cheapest place in Rotorua.

We had a family room with two bedrooms upstairs and the bathroom, living and kitchen downstairs. Bedding was comfortable, and the room generally clean. Laundry facilities are available (one washer, one drier) at $4 per load. There is a spa and swimming pool. We used the heated spa. Downsides of the accommodation were: o WiFi signal was very weak, except upstairs in the bedroom facing the courtyard. Frequent dropouts were noted when in the downstairs living area. There appear to be many wireless access points on the site, but our room was a the edge of the property, and another access point may be useful for a more reliable WiFi in this apartment. o The carpet was old and stained in this room, and really needs replacing. o Whilst traffic in the middle of the night was not noticeable, the bedroom facing the main road did experience traffic noise in the morning. o House keeping items (eg linen) appears to be stored in the walkway outside our room. Positives: o very friendly and helpful reception staff o a small desk / workspace area is in the apartment (but note comment on WiFi) o a restaurant is on site (did not use) o a 'discount grocery' store is over the road (did not visit) o walking distance (~5 min) to the Thermal Park.

For the price of the stay it is worth it but the carpet, walls, sofa and appliances need a bit of an update! The wifi wasn't very good at all as well. The place we stayed in worked really well for us because the location was great, had two bedrooms and a serviced kitchen. The pool and spa was a nice plus but they both were cold-which I am not a fan of a cold spa. I also thought that you could swim at night but the pool shuts at 9. All staff members were very friendly and willing to help with anything.

Rotorua seems to be overbooked in December but I would still not put my monies in this place. I'm not sure if the 4 & 5 star ratings of this place have had somehow extra better rooms than what we did, but this place is absolutely not worth 4 stars, even in "cheap and worth the money"- standard. The carpet is stained and our room has obviously had a wall graffiti in it, which was then poorly covered. The front room had an old couch which I didn't dare to sit on as well as some office furniture. In the bedroom we had something that looked like old blood in the carpet. The bed linen was neat and ok and "the hotel" had a pool, but the yard was next to a noisy driveway.

Carpets need to be ripped out and replaced as they were stained. No sink in the kitchen, had to use the little bathroom sink the clean cups & plates. Walls had marks on them. Queen bed sheet had a questionable mark on it. Sofa bed was DISGUSTING had blood stain marks on it, it needs to be thrown out and replaced. Place looks nice on the outside but once looking through the room it gives you a different outlook on the place.

131 Lake Road Rotorua

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Spa services

Lake Rotorua Hotel places you within a leisurely stroll of Rotorua Hospital and Tama-te-Kapua Meeting House. This 38-room, 4-star motel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. St. Faith's Anglican Church and Kuirau Park are also a short walk from this Rotorua motel.


For your convenience, a continental breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.


The 38 rooms have an array of amenities, including balconies or patios, private yards, and microwaves. Guests can expect free WiFi and 32-inch flat-screen TVs with digital channels. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and phones are also available.

Property features

Lake Rotorua Hotel offers an outdoor pool, a spa tub, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Standard Twin Double Double

Queen 2 | Sleeps 4

Standard Triple

Queen 1 | Sleeps 4

Family Suite, 2 Bedrooms, Kitchen

Queen 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

64% of guests recommend this hotel

Total of 263 reviews