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Lake Rotorua Hotel

Eco-certified hotel with a fitness center and an outdoor pool

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Photo gallery for Lake Rotorua Hotel

Front of property
32-inch LCD TV with digital channels, TV
Reception
Dining
Standard Twin Double Double | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
131 Lake Road, Koutu, Rotorua, 3010
  • Tamaki Maori Village
    ‪3 min drive‬
  • Skyline Rotorua
    ‪3 min drive‬
  • Polynesian Spa
    ‪4 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

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Room options

View all photos for Standard Twin Double Double

Standard Twin Double Double | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Double Double

  • 441 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple

In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen | In-room safe, desk, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms, Kitchen

  • 377 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Queen

Standard Queen | In-room safe, desk, blackout drapes, iron/ironing board

Standard Queen

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Rotorua

Located in Koutu, Lake Rotorua Hotel is a leisurely stroll from popular sights such as Lake Rotorua and Rotorua Hospital. This 38-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Rotorua Hospital - 13 min walk - 0.7 miles
  • Rotorua Central Mall - 3 min drive - 1.4 miles
  • Tamaki Maori Village - 3 min drive - 1.4 miles
  • Skyline Rotorua - 3 min drive - 1.8 miles
  • Polynesian Spa - 4 min drive - 1.8 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 15 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Wendy’S - ‬18 min walk
  • ‪Gold Star Bakery - ‬12 min walk
  • ‪Kfc - ‬10 min walk
  • ‪Lone Star - ‬19 min walk

About this property

Lake Rotorua Hotel

Eco-certified hotel with a fitness center and an outdoor pool
Guests staying at Lake Rotorua Hotel enjoy an outdoor pool, a gym, and free WiFi in public areas. There's onsite parking for a fee and an airport shuttle for a fee. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this hot springs hotel include a computer station, express check-out, and free newspapers.
32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other amenities include balconies or patios, private yards, and refrigerators.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (surcharge)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: NZD 15 for adults and NZD 10 for children

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: NZD 30
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 30
Express check-out available

Special check-in instructions

The property charges 2.50 percent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up

Access methods

Front desk (limited hours), key retrieval

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for NZD 20.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: NZD 100.00 per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 10 for children
  • Early check-in fee: NZD 30 (subject to availability)
  • Late check-out fee: NZD 30 (subject to availability)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Credit card charges are subject to a surcharge of 2.50 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM—-7:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 12 and up.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Leisure Inn Rotorua
Leisure Rotorua
Rotorua Inn
Rotorua Leisure Inn
Lake Rotorua Hotel
Lake Rotorua Hotel Hotel
Lake Rotorua Hotel Rotorua
Lake Rotorua Hotel Hotel Rotorua

Frequently asked questions

Is free cancellation available at Lake Rotorua Hotel?

Lake Rotorua Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see near Lake Rotorua Hotel?

This hotel is situated in Koutu within a 10-minute walk of Kuirau Park, Lake Rotorua, and Tribal Lights Cultural Theatre. You'll also find Polynesian Spa and Skyline Rotorua within a short drive.

Is there parking available at Lake Rotorua Hotel?

Yes, self parking is available for a surcharge. RV/bus/truck parking is also available for guests.

Does Lake Rotorua Hotel feature a casino?

No, Lake Rotorua Hotel doesn't have a casino.

Will I find an indoor pool at Lake Rotorua Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Lake Rotorua Hotel?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include kitchens and down comforters.

Does Lake Rotorua Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Lake Rotorua Hotel have a restaurant with a breakfast menu?

Lake Rotorua Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Lake Rotorua Hotel allow pets to stay free of charge?

No, pets aren't allowed at Lake Rotorua Hotel though service animals are welcome.

Does Lake Rotorua Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Lake Rotorua Hotel?

The closest major airport to Lake Rotorua Hotel is Rotorua (ROT-Rotorua Regional), which is 6.9 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Lake Rotorua Hotel?

Yes, every guestroom at Lake Rotorua Hotel comes with a balcony.

Lake Rotorua Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 237 out of 911 reviews
Rating 8 - Good. 386 out of 911 reviews
Rating 6 - Okay. 182 out of 911 reviews
Rating 4 - Poor. 77 out of 911 reviews
Rating 2 - Terrible. 29 out of 911 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to town
Stayed 3 nights in Jun 2021

6/10 Okay

Zhe

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy to find, good space in the room
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great vibe, pool was warm enough for a winter swim, room had a great layout, and staff were friendly and helpful. Only negative was an ugly chewing gum stain on the sofa (room 007) and there were ants in the kitchenette
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again!
Stayed 1 night in Jun 2021

6/10 Okay

Durham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Experience on hand.

Noise maybe a bother due to being right next to a main in-city road,nice and tidy,had no washing area for utensils/cutlery in my unit so used bathroom sink instead,once in parking area became full,had to use unsealed parking behind rear end units,gates closed so became somewhat secured,friendly staff/room service,only offer cold breakfast.
Stayed 3 nights in May 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Locati
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, adequate parking with sensor lights out back away from the main area. Prompt service: It was cold in the evening and the wall heating units were weak, but portable heater provided when asked. WiFi was a little spotty, but adequate. The hard drive was faulty on the Sky unit, so unable to record programs. Good shower with decent pressure. No warm water in the basin tap.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checked In - Great service & Welcome,,,, Room - Nice, clean room, had everything in room we needed, comfy beds, great facilities,,,, definitely stay here again.
Stayed 3 nights in May 2021

4/10 Poor

Ehsanul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com photos and real hotel condition are not same. Wifi speed is .5-1 mbps so for the whole stay used my data. Bathroom is really old
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2021

6/10 Okay

Desma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Mould on pillow but great front receptionist!

Stayed 1 night in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite and efficient staff, room was nice and clean
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, good pool, spa was out of order but all good overall. Comfortable stay with small kids
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We unfortunately could not use the hotel spa as it's out of service.
Stayed 1 night in Apr 2021

10/10 Excellent

swathi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021

2/10 Terrible

Verified traveler

Wifi was not good. Problem with the parking
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
the staff were friendly the room was clean but the rooms need a bit of work,heater falling off wall very noisy bathroom fan and the room needed more natural light
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Sarah

Stayed 1 night in Mar 2021

10/10 Excellent

visa debit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place and friendly staff

It was a great experience .Staff was very friendly .The Rooms were very clean and tidy and place was very quiet for resting and enjoyed the stay and pools .
Stayed 2 nights in Mar 2021