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Sudima Lake Rotorua

4.0 star property
Eco-certified hotel with a 24-hour front desk and an indoor pool

Choose dates to view prices

Photo gallery for Sudima Lake Rotorua

Indoor pool
Bar (on property)
Exterior
Lobby
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pool
  • Air conditioning

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Tamaki Maori Village
    ‪5 min walk‬
  • Polynesian Spa
    ‪8 min walk‬
  • Redwoods Whakarewarewa Forest
    ‪5 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

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Room options

View all photos for Deluxe Family

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Triple

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Twin

Classic Twin | 1 bedroom, in-room safe, desk, laptop workspace

Classic Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

1 bedroom, in-room safe, desk, laptop workspace

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Family

Classic Family | 1 bedroom, in-room safe, desk, laptop workspace

Classic Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

1 bedroom, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

Accessible King | 1 bedroom, in-room safe, desk, laptop workspace

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Triple

1 bedroom, in-room safe, desk, laptop workspace

Classic Triple

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe King

1 bedroom, in-room safe, desk, laptop workspace

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin

  • Sleeps 3
  • 2 Queen Beds

View all photos for Accessible King

1 bedroom, in-room safe, desk, laptop workspace

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

1 bedroom, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Family

Spa

Classic Family

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Family

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Family

  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Classic Twin

1 bedroom, in-room safe, desk, laptop workspace

Classic Twin

  • Sleeps 3
  • 2 Queen Beds

About the neighborhood

Rotorua

Sudima Lake Rotorua places you within a 5-minute walk of popular attractions such as Lake Rotorua and Polynesian Spa. This 247-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Tamaki Maori Village - 5 min walk - 0.3 miles
  • Polynesian Spa - 8 min walk - 0.5 miles
  • Eat Street - 10 min walk - 0.6 miles
  • Redwoods Whakarewarewa Forest - 5 min drive - 2.2 miles
  • Skyline Rotorua - 7 min drive - 3.6 miles

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬7 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬7 min walk
  • ‪El Mexicano Zapata Express - ‬12 min walk

About this property

Sudima Lake Rotorua

Eco-certified hotel with a 24-hour front desk and an indoor pool
At Sudima Lake Rotorua, guests have access to an indoor pool, free WiFi in public areas, and conference space. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include express check-in, express check-out, and free newspapers.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. Refrigerators, electric kettles, and safes are also standard.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Okareka Bar
  • Okareka Restaurant

Things to do

  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3,477 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Frequently asked questions

Are free cancellation options available at Sudima Lake Rotorua?

Sudima Lake Rotorua offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Sudima Lake Rotorua?

As of Jun 17, 2025, prices found for a 1-night stay for 2 adults at Sudima Lake Rotorua on Jun 27, 2025 start from $88.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Sudima Lake Rotorua?

This hotel is located in Rotorua, just steps from Polynesian Spa and Rotorua Arts Village, and within a short walk of Lake Rotorua. You'll also find Tamaki Maori Village and Rotorua Central Mall less than a mile away.

Is there parking available at Sudima Lake Rotorua?

Yes, self parking is offered for free at the hotel.

Does Sudima Lake Rotorua include a casino on the premises?

No, Sudima Lake Rotorua doesn't have a casino.

Is there an indoor pool at Sudima Lake Rotorua?

Yes, this hotel has an indoor pool.

Is Sudima Lake Rotorua good for couples?

This lakeside hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Sudima Lake Rotorua?

No, there isn't a spa tub at this hotel.

Does Sudima Lake Rotorua have a restaurant with a breakfast menu?

Yes, Sudima Lake Rotorua serves buffet breakfast for a surcharge each morning at Okareka Restaurant.

Does Sudima Lake Rotorua allow pets to stay free of charge?

No, pets aren't allowed at Sudima Lake Rotorua though service animals are welcome.

Does Sudima Lake Rotorua have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sudima Lake Rotorua?

The closest major airport to Sudima Lake Rotorua is Rotorua (ROT-Rotorua Regional), which is 5.6 mi away (12 minutes by car).

Can I book a room with a balcony at Sudima Lake Rotorua?

No, there aren't any guestrooms with balconies at Sudima Lake Rotorua.

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 288 out of 1001 reviews
Rating 8 - Good. 409 out of 1001 reviews
Rating 6 - Okay. 191 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jasmine

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff are friendly, the room smelt of mildew or mold. It hadn't been dusted in a while as the surfaces (ie. On top of the fan and light switches) were visibly dusty. The sheets were clean. The pool wasn't reflective of what was shown in the pictures.
Stayed 1 night in Mar 2025

8/10 Good

Johnathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The room was average and not well sound proofed. Smokers and people talking when walking to their room was disruptive. It is nice and handy to town
Stayed 1 night in Mar 2025

6/10 Okay

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service
The place just needs a makeover, great spot
Stayed 2 nights in Mar 2025

6/10 Okay

Hiroko

Traveled with family
Liked: Staff & service
The staffs are friendly . The hotel building is old but the room is ok . The safety box was broken .
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Davin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all round. Cocktails were especially good.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem

Beautiful location. Outstanding room service, best meals we had in NZ! Friendly people and each location is stunning
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne, Bend

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel and would definitely stay there again. It is a perfect location, easy walking distance to the Polynesian Spa next door as well as the town. The facility is a bit old but it is a good value. The pool was small but it was still easy to swim laps. Overall very pleased!
Stayed 2 nights in Feb 2025

6/10 Okay

David

Stayed 3 nights in Feb 2025

8/10 Good

John David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of Rotorua and a minute walk from the Polynesian Spa. Also easy to walk to central city area with lots of restaurants. Room was spacious and staff was very nice. Would stay again if in the area.
Stayed 1 night in Feb 2025

6/10 Okay

Melodie

Stayed 1 night in Jan 2025

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and stay were great
Stayed 2 nights in Feb 2025

8/10 Good

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Handy to sights.
Stayed 2 nights in Feb 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost 5 star

Great stay, although, knowing we had a baby with us I probably it would have been good not to have a dual queen bed set up as we barely had space for the portacot. Also fridge needs to be looked at as it was like a warm cupboard and wouldn’t go cold. Which was not ideal in the lead up to the ultra marathon. Other than that, friendly staff and great amenities
Stayed 1 night in Feb 2025

8/10 Good

Edward, Jupiter

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised by the sulphur smell from the Rotorua lake. Check in was easy and efficient. Room was clean. Bed comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Stayed 1 night in Jan 2025

2/10 Terrible

Fraser

Traveled with partner
Disliked: Staff & service
My wife arrived first, our room was not ready so we were down graded from a king room to a room with 2 queen beds. This is not what I booked or paid for. The TV Blew up and took over an hour to be replaced. The bed was so hard I may as well have slept on the floor. Will never return.
Stayed 1 night in Jan 2025

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Wayne

The hotel is ok but more disclosure is needed about the sulphur smell (stench).
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway option

Lovely staff and tidy accom for weekend away. Close (walking distance)to poly pools restaurants and also supermarkets. Great accom choice for a weekend in Rotorua
Stayed 1 night in Jan 2025

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